Description

Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning.

Course overview

Duration: 1 day (6.5 hours)

This is a highly interactive and practical course which will help you to use influencing and decision
making techniques.

This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques.

The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions.

Objectives

By the end of the course you will be able to:

Utilise a variety of new techniques to enhance your influencing skills

Recognise the impact of non-verbal communication and use it to enhance influencing behaviours

Use language skills necessary to get your message across in an influential way

Apply different techniques for dealing with aggression

Understand VUCA – Volatility, Uncertainty, Complexity & Ambiguous

Use Perception, Bias, Decision Making and Judgement

Understand personal preferences and approaches to Decision Making

Speed read others approach to decision making

Apply Mindsets, Skillsets and Toolsets for decision making

Content

What is influencing?

Sources of power

Influencing skills

Choosing the right approach

Developing Skills

Communication skills – the language of influence

Different influencing techniques and when to use them

Having the confidence to challenge

Dealing with confrontation and challenges in a confident manner

The Decision Lifecycle – Personal Preferences

Understand the human facts that influence decision making

Understanding personal preferences and approaches to Decision Making

Understand the impact of Perception, Bias and judgement in decision making

Speed reading others approach to decision making

Frameworks to provide context for decision making

Understand the business factors that influence decision making - VUCA

The Cynefin Framework – decision making in complex situations

Understanding which business context, you operate in – simple, complicated, complex or chaotic

Understanding how to decide in complexity

Practical

Practical exercises

Case studies

Personal action planning

Course Images

Influencing and Decision Making

By Underscore Group

Booking options

Highlights

Description

About The Provider

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