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ITIL Foundation

ITIL Foundation

By Skill Up

4.8(9)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 8 hours 29 minutes

  • All levels

Description

Unveil the Secrets of IT Service Management (ITSM) with our captivating ITIL Foundation course. Picture this: You're standing at the crossroads of technology and efficiency, and our course is the bridge that connects you to a world where ITSM reigns supreme. Dive into this transformative journey, and watch as your IT career takes flight!

In this immersive adventure, we'll introduce you to the captivating realm of IT Service Management. It's not just about managing IT; it's about orchestrating a symphony of services that catapult your organization to excellence. As you embark on this voyage, you'll explore the intricacies of Continual Service Improvement, Service Operation, Service Transition, Service Design, and Service Strategy. These aren't just buzzwords; they're the pillars of ITSM success.

Our course isn't just a collection of lessons; it's a roadmap to mastery. Through engaging content and real-world examples, you'll gain a profound understanding of ITSM principles and practices. With every lesson, you'll inch closer to becoming the ITSM maestro your organization needs. By the time you complete this course, you'll be armed with practical skills, ready to tackle any challenge that comes your way.

So, why wait? Join us on this thrilling ITIL Foundation journey, where you'll unlock the doors to career advancement and ITSM excellence. Your adventure begins now!

Learning outcome
  • Define ITSM and explain its benefits

  • Describe the ITIL service lifecycle

  • Explain the key concepts of CSI

  • Describe the seven ITIL processes

  • Apply ITIL principles and practices to your own organization

Why should I take this course?
  • Enhance your career prospects in IT Service Management.

  • Acquire valuable skills applicable in real-world scenarios.

  • Gain a competitive edge with an ITIL Foundation certification.

  • Improve service quality and operational efficiency.

  • Explore a dynamic and evolving field with endless opportunities.

Career Path
  • IT Service Manager

  • Service Desk Analyst

  • ITIL Process Consultant

  • Service Transition Manager

  • IT Operations Manager

Requirements
  • Basic familiarity with IT concepts.

  • Access to a computer with internet connectivity.

  • Willingness to learn and engage actively.

Course Curriculum

Course Introduction

โ–ถ

Course Organization

FREE

๐Ÿ• 00:10:00

โ–ถ

Course Conventions

๐Ÿ• 00:06:00

Introduction to ITSM

โ–ถ

ITSM as a Practice

๐Ÿ• 00:31:00

โ–ถ

ITSM Lifecycle

๐Ÿ• 00:14:00

โ–ถ

ITSM Summary

๐Ÿ• 00:10:00

Continual Service Improvement

โ–ถ

CSI Introduction

๐Ÿ• 00:23:00

โ–ถ

Step Improvement Process

๐Ÿ• 00:09:00

โ–ถ

CSI Summary

๐Ÿ• 00:06:00

Service Operation

โ–ถ

Introduction to Service Operation

๐Ÿ• 00:23:00

โ–ถ

Service Operation Processes

๐Ÿ• 01:01:00

โ–ถ

Service Operation Functions

๐Ÿ• 00:19:00

โ–ถ

Service Operation Summary

๐Ÿ• 00:12:00

Service Transition

โ–ถ

Introduction to Service Transition

๐Ÿ• 00:14:00

โ–ถ

Service Transition Processes

๐Ÿ• 00:56:00

โ–ถ

Summary of Service Transition

๐Ÿ• 00:10:00

Service Design

โ–ถ

Service Design Introduction

๐Ÿ• 00:12:00

โ–ถ

Service Design Processes

๐Ÿ• 01:20:00

โ–ถ

Service Design Summary

๐Ÿ• 00:10:00

Service Strategy

โ–ถ

Service Strategy Introduction

๐Ÿ• 00:30:00

โ–ถ

Service Strategy Activities

๐Ÿ• 00:20:00

โ–ถ

Service Strategy Summary

๐Ÿ• 00:12:00

Workbooks

Workbooks - ITIL Foundation - Video Training Course

๐Ÿ• 00:00:00

Mock Exam

Mock Exam- ITIL Foundation - Video Training Course

๐Ÿ• 00:20:00

Final Exam

Final Exam- ITIL Foundation - Video Training Course

๐Ÿ• 00:20:00

Order Your Certificate

Order Your Certificate

๐Ÿ• 00:00:00

About The Provider

Skill Up
Skill Up
4.8(9)

Skill Up presents a rigorous online education experience, helping you obtain industry-relevant skills certified by the worldโ€™s...

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