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Admin and Secretarial & PA

Admin and Secretarial & PA

By Skill Up

4.8(9)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 8 hours 2 minutes

  • All levels

Description

The Admin and Secretarial & PA is the best way to learn all the necessary skills to make yourself an effective admin officer. A smooth-running office needs to be free from lagging and miscommunication. This short course is the perfect one you need to kickstart an office admin career.

The course is designed with 19 modules covering all the topics you need to master as an aspiring admin officer. You will learn all the roles and responsibilities of an office administrator in this course. Plus, you will gain insights into the fundamentals of administrative management. Maintaining logistics without lagging is a tough job. This course will increase your mastery of logistics and travel management. Furthermore, you can boost organisational productivity by learning meeting management and conference arrangement skills.

An efficient office needs an officer who can easily handle the planning of office activities. This course will teach you diary management, time management, record keeping, and filing systems to maintain the efficiency of the office. Besides, you will gain business writing skills to communicate powerfully with the relevant sections. You will learn the receptionist skills to confidently manage any reservations and carry out the daily administrative tasks. This PA course will familiarise you with the crucial factors of customer service. You will be able to provide flawless customer service to ensure a positive brand image for the organisation. Furthermore, you will acquire the skills to manage invoices like a true professional to streamline office operations even during the busiest hours.

So why wait anymore? Enrol fast to start a well-paying career in the office administration field.

Learning outcome

  • Gain proficiency in multiple office administration skills

  • Acquire the skills to ensure smooth travel arrangements & logistics

  • Learn to provide top-notch customer service

  • Increase productivity with solid organisational skills

  • Ability to plan & arrange meetings and conferences with confidence

Why should I take this course?

  • Unlock opportunities for yourself in the relevant industry

  • 24/7 dedicated support

  • Excellent course materials

  • Increase the value of your resume

  • CPD certification

Career Path

  • Personal Assistant to a CEO or Executive

  • Office Manager

  • Administrative Coordinator

  • Receptionist Supervisor

  • Customer Service Manager

Requirements

  • Interested in office administration

  • Basic academic knowledge

  • Internet/PC/Laptop with smooth internet connection

Course Curriculum

Module 01 - Introduction to Personal Assistant & Admin Support Assistant

▶

Introduction to Personal Assistant

🕐 00:18:00

Module 02 - Introduction to Office Administration

▶

Introduction to Office Administration

🕐 00:14:00

Module 03 - Skills of an Effective Administrator

▶

Skills of an Effective Administrator

🕐 00:15:00

Module 04 - Introduction to Reception and Receptionist

▶

Introduction to Reception and Receptionist

🕐 00:26:00

Module 05 - Business Telephone Skills

▶

Business Telephone Skills

🕐 00:19:00

Module 06 - Representing Your Boss and Company

▶

Representing Your Boss and Company

🕐 00:34:00

Module 07 - Business Etiquette

▶

Business Etiquette

🕐 00:19:00

Module 08 - Mail Services and Shipping

▶

Mail Services and Shipping

🕐 00:25:00

Module 09 - Travel Arrangements

▶

Travel Arrangements

🕐 00:24:00

Module 10 - Organising Meeting and Conferences

▶

Organising Meeting and Conferences

🕐 00:25:00

Module 11 - Diary Management and Note taking

▶

Diary Management and Note taking

🕐 00:21:00

Module 12 - Time Management

▶

Time Management

🕐 00:35:00

Module 13 - Record Keeping and Filing Systems

▶

Record Keeping and Filing Systems

🕐 00:28:00

Module 14 - Business Writing Skills

▶

Business Writing Skills

🕐 00:40:00

Module 15 - Organisational Skills

▶

Organisational Skills

🕐 00:25:00

Module 16 - Communication Skills

▶

Communication Skills

🕐 00:25:00

Module 17- Customer Service

▶

Customer Service

🕐 00:16:00

Module 18- Effective Planning and Scheduling

▶

Effective Planning and Scheduling

🕐 00:46:00

Module 19 - Invoicing/Petty Cash

▶

Invoicing/Petty Cash

🕐 00:27:00

Assignment

Assignment - Admin and Secretarial & PA

🕐 00:00:00

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