Orchard Edu

Approved Contractors & specialists only, all of which complete a robust due diligence process and achieve excellent audit results. HSE Compliant. All building Repair disciplines are delivered by experienced Tradesmen. From a full fire damaged or flood affected claim, to a minor escape of water claim Joint visits to reduce timescales and agree works required and costs at earliest opportunity. We encourage all parties required to visit together, this minimises Policyholders having to meet many people at numerous meetings, (becomes confusing )and allows for conversations to include everyone involved from the start. Asbestos testing & removing, via specialists & BAU contractors, encapsulation where appropriate instead of destructive removal Drone camera surveys Drains inc surveys Contents inc storage & Restoration. Drying / mitigation and reporting. Alternative / drying solutions to reduce strip out and delays Alternative accommodation arrangements can be worked to as soon as arrangements have been made, to ensure works progress quickly to reduce timescales and therefore costs to the client. This element is also considered much sooner in the process when joint visits are agreed with all parties Temporary Kitchens & Bathrooms to enable p / holders to remain at home. Non destructive Leak detection and mitigation works, thermal imaging, acoustic profiling and tracer gas Internal & external plumbing and central heating systems Swimming pools water ingress and damp/moisture surveys Salts and water testing, moisture measurement Trace and access pipe repairs Historic buildings & Listed properties subsidence claims including all necessary monitoring and mitigation works. Validation and audit function to ensure service delivery & accurate scopes of work. Totally focused on the Customer journey to reduce timescales & costs, and significantly reduce or eradicate AA. Drone Surveys We can provide a refreshingly new approach to Insurance related building Repairs, and offer different solutions for clients. Fully approved Contractors for insurance repairs, all of which have passed robust and relevant due diligence process, maintain their businesses and adhere to compliance changes and Market trends, as well as having many years’ experience in the Industry. This allows adjusters & surveyors to remain engaged and close to everything that happens on a claim as the driver. Our Contractors are TRUSTED, and are a safe pair of hands for Clients, adjusters, surveyors and importantly for Policyholders. Alternatively Via the same process as choice one, We can offer a fully managed service with the same approved Contractors, that will drive performance and SLA adherence, validate the schedule or repairs and drive all dates to ensure the customer journey is swift. Our database will capture details and dates and ensure all parties are kept informed. Client, contractor and Policyholder portals support this.