Booking options
£12
£12
On-Demand course
3 minutes
All levels
Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry.
Key Features:
CPD Certified
Free Certificate from Reed
CIQ Approved
Developed by Specialist
Lifetime Access
In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers.
Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry.
Course Curriculum
Module 01: Career Guidance
Module 02: Understanding Consumer Behaviour and Excelling in Customer Service
Module 03: Communication and Protocol
Module 04: Fashion and Trends
Module 05: How to Make Your Shop a Magnet to Customers
Module 06: Planning Advice
Module 07: Profession of a Personal Shopper as a Profession
Learning Outcomes:
Understand consumer behaviour to enhance customer service and satisfaction.
Develop effective communication skills essential for client interaction and engagement.
Gain insights into current fashion trends and industry protocols.
Implement strategies to attract and retain customers in retail environments.
Learn planning techniques to optimize store layout and product presentation.
Explore the role and responsibilities of a personal shopper profession.
10 CPD hours / points Accredited by CPD Quality Standards
Fashion Store Assistant and Personal Shopper Course 2:17:45 1: Module 01: Career Guidance 09:09 2: Module 02: Understanding Consumer Behaviour and Excelling in Customer Service 29:18 3: Module 03: Communication and Protocol 08:41 4: Module 04: Fashion and Trends 36:37 5: Module 05: How to Make Your Shop a Magnet to Customers 21:19 6: Module 06: Planning Advice 06:25 7: Module 07: Profession of a Personal Shopper as a Profession 24:16 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00
Individuals aspiring to excel in fashion retail environments.
Those interested in enhancing customer service skills in retail settings.
Individuals keen on understanding fashion trends and consumer behaviour.
Aspiring personal shoppers looking to develop their career in fashion.
Retail professionals seeking to advance their skills in customer engagement.
Fashion Store Assistant
Retail Sales Associate
Personal Shopper
Fashion Retail Manager
Customer Service Advisor
Visual Merchandiser
Digital certificate
Digital certificate - Included
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.