Booking options
£10
£10
On-Demand course
2 hours 30 minutes
All levels
Unveil the secrets of the financial realm with our comprehensive course. Delve into the intricacies of banking as you master the art of efficient cash sorting, hone your mathematical prowess for precise calculations, and safeguard the integrity of currency with counterfeit detection skills. Navigate the ethical landscape of banking, understanding rights and obligations according to UK law.
Key Features:
CPD Certified
Developed by Specialist
Lifetime Access
Elevate your customer service acumen and tackle fraud challenges with finesse. From diverse bank account types to the marvels of currency recyclers, immerse yourself in knowledge that empowers. Join us on a transformative journey where every module unlocks a new facet of expertise, propelling you towards a dynamic career in the heart of the financial sector.
Course Curriculum
Module 1: Introduction to a Bank Teller
Module 2: Skills and Abilities of a Bank Teller
Module 3: Types of Bank Accounts and Opening Them
Module 4: Mathematics Calculation for Bank Tellers
Module 5: Bookkeeping Guideline and Payment Methods
Module 6: Cash Sorting in an Efficient Way
Module 7: How to Identify Counterfeit
Module 8: Function and Benefits of Currency Recyclers
Module 9: Dealing with Frauds
Module 10: Safety Precautions for ATM (Automated Teller Machine)
Module 11: Customer Services a Bank Teller Can Offer
Module 12: Rights and Obligations According to the UK Law
Module 13: Ethical Issues for a Bank Telle
Learning Outcomes:
Master efficient cash sorting techniques for seamless day-to-day operations.
Demonstrate expertise in mathematics for accurate bank transactions and calculations.
Identify and combat fraudulent activities, safeguarding financial institutions effectively.
Enhance customer service skills, ensuring a positive and professional banking experience.
Navigate the ethical nuances of banking, aligning actions with legal obligations.
Acquire in-depth knowledge of various bank accounts, from opening to management.
10 CPD hours / points Accredited by CPD Quality Standards
Aspiring bank professionals seeking comprehensive industry knowledge.
Individuals eager to understand and combat fraud in financial settings.
Those aiming to elevate their customer service skills in a banking context.
Individuals pursuing a career in finance with a strong ethical foundation.
Anyone desiring proficiency in cash handling and sorting techniques.
Bank Teller
Customer Service Representative in Banking
Fraud Prevention Specialist
Financial Services Officer
Banking Operations Manager
Compliance Officer in Banking
Digital certificate
Digital certificate - Included
Will be downloadable when all lectures have been completed.