Booking options
£16
£16
On-Demand course
3 weeks
All levels
The Admin Support Assistant is all you need to advance your career in relevant fields.
Enrol now to discover everything you need to know about the Admin Support Assistant and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!
Meet the Endorsement
The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Admin Support Assistant course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.
Meet the Accreditation
The CPD Certification Service (CPD UK) assure the Admin Support Assistant course training and learning activities are relevant, reliable, and upto date.
Expert Support
Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.
Key Benefits
Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.
Get 24/7 access to all content for a full year.
Each of our students gets full tutor support on weekdays (Monday to Friday)
Course Curriculum Of The Admin Support Assistant
Module 1: Introduction to Admin Support Assistant
Role and Responsibilities of an Assistant / Secretary
Job Functions and Required Skills
Planning Work Details
Module 2: Business Telephone Skills
Telephone Etiquette
Telephone Skills
Telephone Courtesy Tips
Module 3: Representing Your Boss and Company
Competence
Professionalism
Reflecting Brand Values
Module 4:Business Etiquette
Introduction to Business Etiquette
Importance of Business Etiquette
Types of Business Etiquette
Module 5: Mail Services and Shipping
The Office Mail
Mailing and Shipping Details
Royal Mail Services
Module 6: Travel Arrangements
Business Travel
Hotel Reservations
Transportation Reservations
Module 7: Organising Meeting and Conferences
Meeting Arrangements
Types of Meeting
Scheduling Meetings
Meeting Minutes
Module 8: Diary Management and Note taking
Introduction to Diary Management
Different Types of Diary Management
How to Work on the Diary
Importance of Updated Diary System
Module 9: Time Management
Introduction to Time Management
Aspects of Time Management
Prioritising the Workload
Overcoming Procrastination
Module 10: Record Keeping and Filing Systems
Keeping Accurate Records
Filing Systems
How to Alphabetise for Filing and Indexing
Handling Confidential Documents
Module 11: Business Writing Skills
Structures of Business Documents
Structures of Other Official Documents
Editing and Proofreading
Module 12:Organisational Skills
Organising Daily Work
Organising Workplace
Organising Resources
Module 13: Communication Skills
Effective Listening Skills
Verbal Communication
Non-Verbal Communication
Module 14: Customer Service
Introduction To Customer Service
The Power of Positive Thinking in Customer Service
Types of Difficult Customers and How to Help them
Module 15: Effective Planning and Scheduling
Work Breakdown Structure
Estimation Process and Resources Alignment
Project Planning
Module 16: Invoicing/Petty Cash
Financial Record Keeping
Invoice
Petty Cash
Course Assessment
To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.
When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.
Certificate of Achievement
Endorsed Certificate of Achievement from the Quality Licence Scheme
After successfully completing the Admin Support Assistant course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying
Within the UK: £109
International: £109 + £10 (postal charge) = £119
CPD Accredited Certification from One Education
After successfully completing this Admin Support Assistant course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education.
Certification is available in both PDF & hardcopy format, which can be received by paying -
PDF Certificate: £9
Hardcopy Certificate (within the UK): £15
Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
This Admin Support Assistant course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.
This Admin Support Assistant course is open to all, with no formal entry requirements.
Upon successful completion of the Admin Support Assistant Course, learners will be equipped with many indispensable skills and have the opportunity to grab.
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn apply to your career aspirations in manag...