Booking options
£435
+ VAT£435
+ VATDelivered Online
All levels
Duration
1 Days
6 CPD hours
This course is intended for
This course is intended for any business professional who encounters conflict in the workplace.
Overview
Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution.
An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.
Identify Your Personal Reaction to Conflict
Develop a Healthy Attitude Toward Conflict
Assess the Situation
Identify the Source of the Conflict
Listen Actively
Communicate Effectively
Respond to Negative Tactics
Avoid Conflict Escalation
Evaluate Approaches to Conflict Resolution
Determine the Best Solution
Implement an Action Plan
Additional course details:
Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Nexus Human, established over 20 years ago, stands as a pillar of excellence in the realm of IT and Business Skills Training and education in Ireland and the UK....