Buy Membership

The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of Corporate / CX professionals whose primary objectives are:

1. To help members keep abreast of the latest CX developments
2. To share best practice across different industry sectors.
3. To provide individual support, advice and guidance for members

Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource.

Benefits

The QCx Forum benefits both the CX professional and the organisations they work for.

Employer Benefits include:

1. Benchmarking performance against organisations in different sectors
2. Keeping up to date with latest trends
3. Maintaining competitive advantage through exceptional customer experience.

Individual Member Benefits include:

1. Inspiration for new ideas and approaches
2. Guidance and advice to implement new strategies
3. Support and reassurance from peers

What’s included:

The current membership package* includes:

Forum Meetings

Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice.

Team Coaching

Attendees have the opportunity to share and solve key CX-related challenges they face. 

Online Resource

Members have access to a dedicated portal providing access to useful templates, tools and articles.

Optional

1:1 Mentoring Support

Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth.

* The first annual conference is planned for 2024