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£5
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Customer Care
By LearnDrive UK
(1)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
1 hour
All levels
Description
This course at a glance
Accredited by CPDQE
Know The Importance of Good Customer Care Service
Develop Skills on How to Handle Customers.
Learn How to Greet Customers Professionally
Get Training on Managing Customers
Learn to Build Customer Rapport
Do you want to earn your customers’ loyalty through appropriate customer service? If so, this Customer Care course may be just what you want. The content of this course is highly relevant to the modern corporate environment regarding customer care.
Professionals who want to excel in their field should take this Customer Care course. In this course, you will learn all you need to know about becoming a specialist in this area. Students in this Customer Care course will gain real-world knowledge and expertise from industry professionals.
As part of the Customer Care course, students learn the foundations of Customer Care and then advance to sharing expert knowledge. The course is designed to give you an in-depth understanding of Customer Care, including essential concepts, strategies, and best practices.
The course is divided into multiple modules to make the Customer Care course as convenient and enjoyable as possible. Completing the Customer Care course will result in an instant e-certificate as evidence of expertise and competency.
This course also features a highly competitive assessment comprising MCQ and to help the system we are providing a support system.
Ultimately, the Customer Care course can help you advance your career. Furthermore, the course can benefit your personal life as well. So, if you are interested in enriching your goals, enrol now!
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1: Introduction to Customer Care
Module 2: Providing Great Customer Care Service
Module 3: Service Model & Defusing Techniques
Module 4: Customer Management
Module 5: Building Customer Rapport
Module 6: Greeting Customers Professionally
Frequently Asked Questions
Do you offer free certificate?
Yes, we offer free PDF Certificate upon course completion. Here is an example certificate that you will get after completing your course.
Is this course accredited?
Yes, this course is accredited by CPDQE.
Who is CPD for?
Continuing Professional Development (CPD) is a practice embraced by countless individuals across diverse industries and professions. Typically, professional organisations and institutes mandate CPD requirements, often specifying a specific number of annual CPD training hours.
In recent decades, the dedication to CPD has transcended the confines of traditional sectors and UK-based institutions, gaining global recognition and acceptance.
Why do you need CPD?
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Can you tell me about CPD Points, hours and credits?
The majority of institutions and professional organisations establish Continuing Professional Development (CPD) goals, typically on an annual basis. These objectives are determined by accumulating CPD activities, which include participating in training courses, eLearning programs, events, and other structured learning experiences.
Most professional bodies employ CPD hours as their primary metric, and when CPD points or credits are utilised, they are typically in a direct 1:1 correlation with CPD hours. In simpler terms, one CPD point equates to one CPD hour.
About The Provider
LearnDrive UK
Ashford
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