Booking options
£1,250 - £1,500
+ VAT£1,250 - £1,500
+ VATDelivered Online or In-Person
Delivered at your location
UK Wide
Full day
All levels
We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face.
But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated!
This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety.
This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment.
If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?
LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.
Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer.
Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story.
Using the 'Moccasin Approach'® to clean our personal and organisational communication
LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above?
Accountability and Responsibility raises its head in Communication. It has to.
Bias, unconscious bias and its impacts on our communication.
The conundrum of communicating with others and their styles (The TRAP).
How would my perfect Manager/Leader communicate with me?
Nonverbal communication (body language), rapport, Clean Communication.
Negative communication can go viral (Self-Fulfilling Prophecy).
Reflections, findings and goals (individual and team).
Meeting our workshop objectives by listing five areas for development.
This workshop is usually one day in duration, and it focuses solely on how we communicate with each other.
It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
No, our prices include ALL of our expenses. So the price you are quoted is the price you pay.
We strongly recommend groups of three up to a maximum of 12 and no more. We can "occasionally" make exceptions.
On the Train the Trainer, it is a maximum of 6 people due to each person delivering their training sessin, the video recording and individual feedback on the last day.
1. We offer lifetime short post-event support for all our events for up to two years.
2. Our reputation is built and maintained by ensuring you attain the ROI you need. Our post-event support helps you achieve this.
3. We offer bolt-on sessions at a reduced rate as required for up to one year.
4. Our pricing is all-inclusive, ensuring you won't be surprised by additional expenses.
5. Mac Macdonald (our lead facilitator) has extensive hands-on experience in all types of organisations and industries, including his military service, where he taught leadership, management, train the trainer and communication skills.
6. Fully downloadable online PDF handouts for your workshops, courses and programmes which are regularly updated.
7. Our delivery style is not a lecture but a series of in-depth discussions on the topics, ensuring what we deliver to your people isn't just informative but also relevant to their working environment.
8. For organisations with neurodiverse (ND) colleagues, Mac Macdonald will always deliver your events, as he is diagnosed as autistic (high functioning) and can personally relate to ND people and their needs.
9. Mac attained his master's in how emotional intelligence impacts leadership and management.
10. We directly fund our own charity, FLOW for ALL (Forces Literary Organisation Worldwide for ALL).
Whilst initially focussed on serving military and veterans, the charity now supports anyone impacted by PTSD from any trauma and other mental issues by writing, sharing, and commenting on each other's work.