Booking options
£21
Course Images
Complete Workplace Administration
By John Academy
(43)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
32 hours
All levels
Description
Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace.
[course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills.
Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation.
In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it.
Enroll now and get the most out of this course.
Learning Outcomes:
Identify what a code of conduct is and why a business should have one
Identify what goes into a code of conduct
Discuss how to implement a code of conduct in the workplace
Create a code of conduct for a business
Allot a definition about bullying of what it is and what not
Realise the cost of bullying either to organisations nor to people
Recognise behaviours associated with bullying as well as the factors behind them
Learn some means to shut bullying and realise the roles you can play
Acquire the knowledge of some routes to handle yourself from bullying
Learn what you should do when encountered with bullying
Figure out proper solutions to a bullying event (either within or outside the organisation)
Be able to assist in creating an anti-bullying policy
Become able to help generate an anti-bullying policy
Identify how a positive workplace appears
Get information and realise the major components suited to produce and sustain a positive work atmosphere
Realise the role of an employee to generate your individual activities to manage a positive work environment
Understand as a leader the responsibility you have to create and maintain a positive work environment
Figure out
Discover what type of team player you are and how that relates to your functioning in the team
Know the importance of effective workplace relationships in creating and maintaining a positive work environment
Know and understand the importance of working as a team and guidelines to good teamwork
Discover your personal strengths and weaknesses in working cooperatively
Discover your preference for dealing with workplace conflict
Allot a definition to ergonomics and the terms it include
Recognise from where you can get ergonomics information for your area
Locate the ways ergonomics could be incorporated for your workplace
Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application.
Recheck along with assessing your ergonomic endeavor
Apply the change management technique proficiently
Relate the fundamental principles linked to ergonomics
Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull
Make designs for an ergonomic workstation
Recognise the crucial ergonomic features of tools as well as machines
Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics
Assessment:
At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Module : 1 | |||
What is it, and why? | 00:15:00 | ||
What to leave in, what to leave out | 00:15:00 | ||
What's it all about? | 00:15:00 | ||
A Random Sample | 00:30:00 | ||
What to Do When You Make a Mistake | 00:15:00 | ||
Auditing | 00:30:00 | ||
Putting it Together | 00:15:00 | ||
Module : 2 | |||
Defining Bullying | 00:15:00 | ||
Why Bullies Do What They Do | 00:15:00 | ||
Building a Shield Against Bullies | 00:15:00 | ||
What to Do If It Happens to You | 00:30:00 | ||
What to Do If You Witness Bullying | 00:15:00 | ||
Creating an Anti-Bullying Workplace | 00:15:00 | ||
The Law on Bullying | 00:15:00 | ||
Module : 3 | |||
Defining Conflict | 00:15:00 | ||
Types of Conflict | 00:15:00 | ||
Open Conflict vs. Hidden Conflict | 00:15:00 | ||
Spontaneous and Reflective Behavior | 00:15:00 | ||
The Johari Window | 00:15:00 | ||
Stages of Conflict | 01:00:00 | ||
Conflict Resolution Style Questionnaire | 00:15:00 | ||
The Role of Communication in Conflict Resolution | 00:30:00 | ||
Active Listening Skills | 00:15:00 | ||
Paraphrasing Skills | 00:15:00 | ||
Powerful Questions | 00:15:00 | ||
Body Language | 00:15:00 | ||
The Conflict/Opportunity Test | 00:15:00 | ||
Conflict and Its Resolution | 00:30:00 | ||
Helping Others Through Conflict | 00:45:00 | ||
Module : 4 | |||
What Does a Positive Environment Look Like? | 00:30:00 | ||
What Can I Do? | 00:30:00 | ||
Team Player | 00:15:00 | ||
Effective Workplace Relationships (I) | 00:45:00 | ||
Effective Workplace Relationships (II) | 00:30:00 | ||
Module : 5 | |||
The Case for Wellness | 00:15:00 | ||
Building the Foundation | 00:30:00 | ||
Gathering Support | 00:15:00 | ||
Gathering Data | 00:30:00 | ||
Performing a Needs Analysis | 00:15:00 | ||
Implementing Your Workplace Wellness Program | 00:15:00 | ||
Reviewing the Plan | 00:15:00 | ||
Evaluating and Reporting Results | 00:15:00 | ||
Module : 6 | |||
Getting Started | 00:30:00 | ||
The Role of Ergonomics in Your Workplace | 00:15:00 | ||
The Ergonomic Assessment Cycle | 00:05:00 | ||
Identifying and Assessing Ergonomic Hazards | 00:30:00 | ||
Developing a Plan to Address Ergonomic Issues | 00:15:00 | ||
Identifying and Implementing Solutions | 00:15:00 | ||
Obtaining Employee Buy-In | 00:15:00 | ||
Tips for Successful Implementation | 00:15:00 | ||
Reviewing Your Ergonomics Program | 00:15:00 | ||
Basic Ergonomic Principles | 00:15:00 | ||
Optimal Sitting and Standing | 00:15:00 | ||
Safe Lifting and Transporting | 00:15:00 | ||
Ergonomic Workstations | 00:15:00 | ||
Safe Tool Selection and Use | 00:15:00 | ||
Creating an Ergonomic Environment | 00:30:00 | ||
Module : 7 | |||
What is Workplace Violence? | 00:15:00 | ||
Understanding the Behavior Wheel | 00:15:00 | ||
The Anger Management Process | 00:30:00 | ||
Communicating Better | 00:15:00 | ||
Basic Problem Solving Tools | 01:00:00 | ||
Other Ways of Managing Anger | 00:15:00 | ||
A Systems Approach | 00:15:00 | ||
Developing a Policy and Program | 00:15:00 | ||
Risk Assessment | 00:30:00 | ||
Hiring Practices | 00:15:00 | ||
Workplace Practices and Procedures | 00:15:00 | ||
Security Systems and Personnel | 00:15:00 | ||
Training Programs | 00:15:00 | ||
Developing Emergency Response Plans | 00:15:00 | ||
Program Review | 00:15:00 | ||
The Immediate Response | 00:15:00 | ||
Consulting with the Experts | 00:15:00 | ||
Gathering Additional Information | 00:15:00 | ||
Re-Evaluating Information | 00:15:00 | ||
Communicating Incidents and Threats | 00:15:00 | ||
Interviewing Employees | 00:15:00 | ||
Risk Level Analysis | 00:15:00 | ||
Reviewing the Options | 00:15:00 | ||
Analyzing the Impact | 00:15:00 | ||
Process Application | 00:15:00 | ||
Module : 8 | |||
Defining Harassment | 00:15:00 | ||
Defining Sexual Harassment | 00:30:00 | ||
The Purpose of Training | 00:15:00 | ||
Creating a Harassment Policy | 00:30:00 | ||
Nipping it in the Bud | 00:15:00 | ||
Protecting Yourself | 00:15:00 | ||
What If It Happens to Me? | 00:30:00 | ||
What If It's Happening to Someone Else? | 00:15:00 | ||
Someone Has Filed a Complaint Against Me! | 00:30:00 | ||
Addressing a Complaint | 00:15:00 | ||
Handling False Complaints | 00:15:00 | ||
Mediation | 00:45:00 | ||
Investigating a Complaint | 00:45:00 | ||
Making the Decision | 00:15:00 | ||
Creating Solutions | 00:15:00 | ||
After It's Over | 00:15:00 | ||
Skill Application | 00:15:00 |
About The Provider
John Academy
London
(43)Reviews
There are no reviews for Complete Workplace Administration yet.Why not be the first one to review this course?