Booking options
£25
£25
On-Demand course
9 hours 25 minutes
All levels
The Management Skills Training for New Managers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.
This Management Skills Training for New Managers consists of several modules that take around 9 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.
The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.
Earn an e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.
Introduction to the Essential Skills | |||
Introduction | 00:09:00 | ||
Self-Assessments | 00:04:00 | ||
The Mind of the Lean Leader | 00:07:00 | ||
Values & Culture | 00:07:00 | ||
Worthy Values | 00:08:00 | ||
Responsibilities: Communication, Boundaries and Delegation | |||
Horizontal Communication | 00:10:00 | ||
Vertical Communication | 00:05:00 | ||
Delegation | 00:10:00 | ||
Boundaries | 00:09:00 | ||
Developing Employee Skills | |||
Basic Skill Trainings | 00:08:00 | ||
Skill Building Example | 00:11:00 | ||
Motivating Your Team Members | |||
Power of Purpose | 00:07:00 | ||
Life Cycles and Motivation | 00:22:00 | ||
Situational Motivatoin | 00:15:00 | ||
Situational Motivatoin Stimulus Control | 00:05:00 | ||
Intrinsic Motivation | 00:16:00 | ||
Coaching and Communication Skills | |||
Manager as Coach | 00:04:00 | ||
Intro to Coaching Skills | 00:07:00 | ||
Body Language | 00:08:00 | ||
Rephrasing | 00:08:00 | ||
Empathy | 00:08:00 | ||
Acknowledging | 00:04:00 | ||
Silence | 00:04:00 | ||
Brainstorming Together | 00:05:00 | ||
Difficult Conversations - Giving and Receiving Feedback | |||
Giving Feedback | 00:09:00 | ||
Receiving Feedback | 00:07:00 | ||
Discipline - Justice, Discipline and Self-Control | |||
Discipline and Justice | 00:10:00 | ||
Discipline Process | 00:10:00 | ||
Solving behavior problems | 00:06:00 | ||
Standard Work | 00:13:00 | ||
Leader Standard Work | 00:07:00 | ||
Team Formation and Organization | |||
Team Roles | 00:08:00 | ||
Team Structure | 00:11:00 | ||
Defining Terms | 00:10:00 | ||
Stages of Team Development | 00:09:00 | ||
The Agenda | 00:10:00 | ||
Team Facilitation & Decision Making | |||
Team Facilitation Why | 00:10:00 | ||
Facilitation Skills 1 | 00:00:00 | ||
Facilitation 2 | 00:09:00 | ||
Enron & The Abilene Paradox | 00:09:00 | ||
Decision Styles | 00:14:00 | ||
Consensus Reaching | 00:09:00 | ||
Conflict Resolution | |||
Conflict Resolution Principles | 00:11:00 | ||
Conflict Resolution Model | 00:09:00 | ||
Dialogue Introduction | 00:05:00 | ||
Dialogue Behavior | 00:12:00 | ||
Keeping Score and Goal Setting | |||
Developing Your Team Members | 00:07:00 | ||
Scorecards | 00:13:00 | ||
Targets & Objectives 1 | 00:09:00 | ||
Targets & Objectives 2 | 00:09:00 | ||
Problem Solving Process Improvement | |||
Attitudes of Problem Solving | 00:12:00 | ||
Root Cause | 00:07:00 | ||
PDCA Problem | 00:10:00 | ||
A3 Problem Solving | 00:00:00 | ||
Skill of Brainstorming | 00:12:00 | ||
Improving Your Work Process | |||
Processes and Capabilities | 00:11:00 | ||
Customer Requirements | 00:11:00 | ||
Process Definition | 00:12:00 | ||
Work Process Maps | 00:17:00 | ||
Waste | 00:16:00 | ||
Management Waste | 00:08:00 | ||
Variance Analysis | 00:12:00 | ||
Resources | |||
Resources - Management Skills Training for New Managers | 00:00:00 | ||
Order your Certificates & Transcripts | |||
Order your Certificates & Transcripts | 00:00:00 |
Are there any prerequisites for taking the course?
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
Can I access the course at any time, or is there a set schedule?
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
How long will I have access to the course?
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Is there a certificate of completion provided after completing the course?
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
Can I switch courses or get a refund if I'm not satisfied with the course?
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
How do I track my progress in the course?
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
What if I have technical issues or difficulties with the course?
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.