Booking options
£25
£25
On-Demand course
2 hours 26 minutes
All levels
Do you want to brush up on your communication skills? Do you get nervous while communicating both verbally and nonverbally?
If you do so, this course comes to your rescue!
This comprehensive course describes the importance of strong business communication skills for career development. With this course, take the opportunity to get closer to mastering the most powerful communication skills, from professional writing to business presentations, verbal to non-verbal communication, and written communication to electronic communication.
With units ranging from communicating with graphics, representing your boss to supporting and building partnerships with your boss and colleagues, the course provides a comprehensive knowledge of developing business connections that increase productivity, employee loyalty, customer satisfaction and build trust.
Develop the ability to communicate effectively with superiors, colleagues, and staff
Effectively convey and receive messages in person and through phone, email, text message and social media
Make a solid first impression and impress your boss, teammates, and clients
Appear approachable and excel at both face-to-face and written communication
Become an excellent communicator and know what form of communication to use
Earn an e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Level 2 Certificate in Workplace Communication Skills is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality.
Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.
Managers
Team Leaders
Executives
Administrators
Employees
Businesspeople
Directors
Business Communication | |||
Identifying Basic Communication Techniques | 00:09:00 | ||
Formal and Informal Communication | 00:02:00 | ||
Verbal and Non-verbal Communication | |||
Describing Verbal and Non-verbal Communication | 00:04:00 | ||
Understanding Body Language | 00:05:00 | ||
Making Effective Presentations | 00:10:00 | ||
Fundamentals of Productive Meetings | 00:08:00 | ||
Written Communication | |||
Written Communication | 00:13:00 | ||
Electronic Communication | |||
Electronic Communication | 00:19:00 | ||
Communicating with Graphics | |||
Creating Graphics for Business Communication | 00:04:00 | ||
Communicating Static Information | 00:03:00 | ||
Communicating Dynamic Information | 00:03:00 | ||
Effectively Working for Your Boss | |||
Representing Your Boss | 00:06:00 | ||
Communicating Your Boss's Decisions | 00:03:00 | ||
Supporting Your Boss and Colleagues | 00:04:00 | ||
Building a Partnership with Your Boss | 00:13:00 | ||
Mock Exam | |||
Mock Exam - Level 2 Certificate in Workplace Communication Skills | 00:20:00 | ||
Final Exam | |||
Final Exam - Level 2 Certificate in Workplace Communication Skills | 00:20:00 | ||
Order your Certificates & Transcripts | |||
Order your Certificates & Transcripts | 00:00:00 |
Are there any prerequisites for taking the course?
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
Can I access the course at any time, or is there a set schedule?
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
How long will I have access to the course?
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Is there a certificate of completion provided after completing the course?
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
Can I switch courses or get a refund if I'm not satisfied with the course?
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
How do I track my progress in the course?
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
What if I have technical issues or difficulties with the course?
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.