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Level 2 Certificate in Working with Customers in Health and Social Care

Level 2 Certificate in Working with Customers in Health and Social Care

By Janets

4.7(160)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 5 hours 27 minutes

  • All levels

Description

The Level 2 Certificate in Working with Customers in Health and Social Care is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.

This Level 2 Certificate in Working with Customers in Health and Social Care consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.

Why Choose this Course?
  • Earn a digital Certificate upon successful completion.

  • Accessible, informative modules taught by expert instructors

  • Study in your own time, at your own pace, through your computer tablet or mobile device

  • Benefit from instant feedback through mock exams and multiple-choice assessments

  • Get 24/7 help or advice from our email and live chat teams

  • Full tutor support on weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of

  • Video lessons

  • Online study materials

  • Mock exams

  • Multiple-choice assessment

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Course Content

Module 1. Introduction to Health and Social Care

Introduction to Health and Social Care

00:16:00

Module 2: Communication and its Relevance

Communication and its Relevance

00:48:00

Module 3: Importance of Communication in Healthcare

Importance of Communication in Healthcare

00:33:00

Module 4: Professional Communication and Behaviour

Professional Communication and Behaviour

00:19:00

Module 5: Interviewing Techniques

Interviewing Techniques

00:32:00

Module 6: Adapting Communication to a Patient's Ability to Understand

Adapting Communication to a Patient's Ability to Understand

00:19:00

Module 7: Confidentiality in a Medical Environment

Confidentiality in a Medical Environment

00:14:00

Module 8: Human Body Vocabulary with Pictures

Human Body Vocabulary With Pictures

00:47:00

Module 9: Equipment, Instrument and Lab Tests

Equipment, Instrument and Lab Test

00:19:00

Module 10: Legal aspects and Ethics

Legal aspects and Ethics

00:19:00

Module 11: Medical Jargon and Terminology

Medical Jargon and Terminology

00:25:00

Module 12: Acronyms and Abbreviation

Acronyms and Abbreviation

00:36:00

Frequently Asked Questions

Are there any prerequisites for taking the course?

There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.

Can I access the course at any time, or is there a set schedule?

You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.

How long will I have access to the course?

For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.

Is there a certificate of completion provided after completing the course?

Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.

Can I switch courses or get a refund if I'm not satisfied with the course?

We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.

How do I track my progress in the course?

Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.

What if I have technical issues or difficulties with the course?

If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

About The Provider

Janets
Janets
London
4.7(160)
Janets is an online platform where learners come to learn, and evolve. From the very beginning, the aim of this platform was to create an ever-growing community of avid learners instead of just delivering formulaic education. Emphasising on making the learners equipped for the fu...
Read more about Janets

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