Booking options
£25
£25
On-Demand course
3 hours 22 minutes
All levels
Our best-selling Ground Operations Manager will deliver all the necessary training needed for you to succeed in the world of aviation. The wide range of managerial skills and knowledge will be yours to master as you work through this expertly written tutorial, learning how to implement procedures and control all the elements of a busy airport. This guide will empower you to become a major part of the continued success of the UK's flight economy.
You will be trained in providing excellent customer service, alongside learning the critical administration skills needed to manage terminals, move cargo, and safely schedule flights. Sustainability and environmental concerns are covered, alongside other primary concerns such as security and extreme weather protection. By the time you reach the final assessment, you will have gained a full understanding of the complex infrastructure of an airport and what is needed to keep it operating.
The Ground Operations Manager provides the full package as regards the information needed to keep a flight business running smoothly and every terminal fully operational at all times. Whether you run a private airfield or are a significant administrator in a large commercial airport, these online modules provide an excellent way to garner the training needed to excel in this business. The interactive exercises and displays will ensure that all the lessons will stay with you and seamlessly add new abilities to your CV, enabling your career in airport management to really take off.
Earn a digital Certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full tutor support on weekdays
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.
This course is aimed at those individuals who work in administration or management in a commercial or private airport. Those with interest in civil aviation may well benefit from the knowledge contained also.
The training offered by the Ground Operations Manager will be of great use to those working within airport administration, or associated positions. Therefore, it will significantly enhance the careers or roles of:
Airport Manager
Airport Regulation Officer
Terminal or Station Manager
Aviation Placement
Aviation Centre Maintenance
Civil Aviation Enthusiast
Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.
Module 1: Introduction to Airport Management | |||
Introduction to Airport Management | 00:15:00 | ||
Module 2: Airport Customer Service | |||
Airport Customer Service | 00:11:00 | ||
Module 3: Passenger Terminal Management | |||
Passenger Terminal Management | 00:15:00 | ||
Module 4: Airport Components | |||
Airport Components | 00:16:00 | ||
Module 5: Airport Peaks and Airline Scheduling | |||
Airport Peaks and Airline Scheduling | 00:17:00 | ||
Module 6: Cargo Management | |||
Cargo Management | 00:15:00 | ||
Module 7: Aviation Noise Control | |||
Aviation Noise Control | 00:10:00 | ||
Module 8: Weather Control | |||
Weather Control | 00:15:00 | ||
Module 9: Sustainable Airport Management | |||
Sustainable Airport Management | 00:16:00 | ||
Module 10: Security Management | |||
Security Management | 00:16:00 | ||
Module 11: Innovation and Growth | |||
Innovation and Growth | 00:16:00 | ||
Mock Exam | |||
Mock Exam - Ground Operations Manager | 00:20:00 | ||
Final Exam | |||
Final Exam - Ground Operations Manager | 00:20:00 | ||
Assignment | |||
Assignment - Ground Operations Manager | 00:00:00 |
Are there any prerequisites for taking the course?
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
Can I access the course at any time, or is there a set schedule?
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
How long will I have access to the course?
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Is there a certificate of completion provided after completing the course?
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
Can I switch courses or get a refund if I'm not satisfied with the course?
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
How do I track my progress in the course?
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
What if I have technical issues or difficulties with the course?
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.