Booking options
£9.99
£9.99
On-Demand course
3 weeks
All levels
Course Overview
Learn the Latest Skills | Accredited by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training
The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. This course is ideal for you if you’re looking to advance in your job.
People will learn how to use the appropriate administrative tools, procedures, and instructions. Additionally, you will learn how to manage an office, comprehend bookkeeping and payroll, and write reports and letters.
What Will You Learn?
Learn the basic computer software you need to know to perform at your best on a daily basis
Learn organisational, time management and meeting management skills
Learn the basic principles of business writing
Enrich your expertise in MS Word, PowerPoint, and Excel
Learn to keep the books in order and proper telephone etiquette
What classes are included in this package?
Earn a digital certificate upon successful completion
There are no set schedules, so you can work at your own pace.
Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week.
On weekdays, you’ll have access to a full-time tutor.
Learn in a user-friendly, cutting-edge online learning environment.
High-quality e-learning study materials
Benefit from instant feedback through mock exams and multiple-choice assessments
Who Should Take This Course?
This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills.
Career Path
Training offered by the Advanced Diploma In Office Administration could potentially benefit a range of roles, but would particularly enhance careers in:
Administrator Support Staff
Personal Assistant
Receptionist
Office Administrator
Secretary
HR Personnel
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessments
Assignment
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Endorsed Certificate of Achievement from the Quality Licence Scheme
Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage.
Endorsement
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Method of Assessment
On successful completion of the Advanced Diploma in Office Administration, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately.
Retake fee
If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again.
Course Contents
Module 01: Introduction to Office Administration
Module 02: Skills of an Effective Administrator
Module 03: Business Writing Skills
Module 04: Communication Skills
Module 05: Meeting Management
Module 06: Organisational Skills
Module 07: Telephone Etiquette
Module 08: Negotiation Techniques
Module 09: Conflict Management
Module 10: Stress Management
Module 11: Time Management