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Public Relation & Customer Relationship Management - Double Endorsed Certificate

Public Relation & Customer Relationship Management - Double Endorsed Certificate

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • All levels

Description

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Public Relation & Customer Relationship Management bundle to help you in this endeavour.

Experts design our Public Relation & Customer Relationship Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Public Relation & Customer Relationship Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.

To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Public Relation & Customer Relationship Management bundle and gain a competitive advantage.

Learning Outcomes

This unique bundle will help you to-

  • Acquire a deeper understanding of Public Relation & Customer Relationship Management

  • Help you in achieving your career goal

  • Make you confident in your knowledge and skills

  • Be aware of the employment trends in related industries.

  • Adapt to an ever-changing industry

The Public Relation & Customer Relationship Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.

Course Curriculum

Course 1: PR : Public Relation & Media (Level 4 at QLS)

  • Introduction to Public Relations

  • Concepts of Public Relations

  • Management and Organisation of Public Relations

  • Public Relations Tactics and Research

  • Major Fields of Public Relations Practice Part I

  • Major Fields of Public Relations Practice Part II

  • Social Media and PR

  • Crisis management

  • Ethics & Professionalism in Public Relations

Course 2: Customer Relationship Management (Level 4 at QLS)

  • Module 01: Introduction to Customer Relationship Management (CRM)

  • Module 02: CRM Fundamentals

  • Module 03: CRM Strategies

  • Module 04: Data Analysis in CRM

  • Module 05: CRM Databases

  • Module 06: Deepening Customer Relationship

  • Module 07: Handling Customer Complaints

  • Module 08: Future of CRM

Certification

Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.

CPD

80 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Public Relation & Customer Relationship Management bundle.

Requirements

Anyone can enrol in this Training.

Career path

You will get a competitive edge and have access to a variety of employment prospects after completing this Public Relation & Customer Relationship Management bundle.

Certificates

Certificate of completion

Digital certificate - Included

2 PDF CPD Certificate Completely free of charge.

Certificate of completion

Hard copy certificate - Included

2 Hard Copy QLS Endorsed Certificate Completely free of charge.

About The Provider

Imperial Academy is the online learning platf...

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