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Selling Skills for Professionals: Part 2 Making the Sale
Course Description
Copyright Ross Maynard 2021
Course Description
Welcome to Selling Skills for Professionals: Part 2 Making the Sale.
In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client.
In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail:
Understand the current situation
Surface the pain points
Exploring the impacts of the pain points
Shape the future state
Close the sale
The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections.
Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements.
If you want to know how to sell professional services successfully, this is the course for you.
I hope you enjoy the course.
Key Learning Points
On completion of the course, delegates will be able to:
Describe a five-stage sales process for professional services
Identify the core skillset needed for selling professional services
Deploy best practice when creating webinars to engage prospects
Explore a prospect’s current situation on an online video call
Identify a prospect’s pain points and explore their root causes and impacts
Coach a prospect to visualise the future state they would like to get to be resolving the problems identified
Handle objections surfaced as the prospect moves towards closing the sale
Understand why people buy professional services, and why they don’t buy
Reduce buyer’s remorse and plan to develop the client relationship after the sale
Curriculum
Module 1: The Foundations for Selling Professional Services
Lesson 1: The Purpose of Prospecting
Lesson 2: The Selling Professional Services Skillset
Lesson 3: Moving Beyond Prospecting
Lesson 4: Script for the Webinar Follow-Up Call
Module 2: Building a Case for the Sale
Lesson 5: No Pain No Gain
Lesson 6: Building a Case: Initial Diagnosis
Lesson 7: Building a Case: Root Causes
Lesson 8: Building a Case: Impacts
Lesson 9: Building a Case: Shaping the Future State
Lesson 10: Building a Case: The Gap
Module 3: Closing the Sale
Lesson 11: Selling is about Change
Lesson 12: A Time to Close
Lesson 13: Closing (At Last)
Module 4: Evasion and Objections
Lesson 14: Evasion
Lesson 15: Handling Objections
Lesson 16: Specific Example of Objections Part 1
Lesson 17: Specific Example of Objections Part 2
Module 5: After the Sale
Lesson 18: Aftercare
Lesson 19: Key Learning Points
Pre-Course Requirements
There are no pre-course requirements
Additional Resources
None
Course Tutor
Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses.
Ross lives in Scotland with his wife, daughter and Cocker Spaniel