Overview

Thinking about applying and enhancing your communication skills in your existing role or for a leadership, management or consultant role?

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

By completing this award/certificate you will be able to demonstrate a practical understanding of:

The skills required to collaborate effectively with business teams.
How to support others to collaborate and communicate well.
How to gather and use feedback.

Did you know?

In the healthcare industry, 80% of patients say they are more likely to trust a doctor who communicates effectively.
In the financial industry, 70% of investors say they are likelier to do business with a financial advisor who communicates effectively.
In the technology industry, 60% of employees say they are more likely to stay with a company with a strong communication culture.

Why Choose Duco Digital Training?

With self-study, you get a whole package of support we call PASS ASSIST, including:
Free one year BCS Associate membership (normally costing £90)
Free BCS Data Analyst eBook
Practice exam papers
Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam
5-star rating
95% pass rate.

A live training option is available, please contact us.

Certificates

BCS Certification - Level 4

Digital certificate - Included

The certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).

Description

The “Collaborating with Business Teams - BCS Course” is a professional certification that is a globally recognized professional qualification that will help develop your knowledge and understanding of:

1. PURPOSE AND NEED FOR COLLABORATION

Explain the purpose and intention of communication.
Analyse the required level of information and modify information to fit your audience.
Analyse the suitability of communication methods and collaboration tools.
Demonstrate how to select the appropriate format to present data and information.
Interpret information provided to you in a range of formats.

2. YOUR OWN COLLABORATION STYLE

Analyse your own collaboration skills.
Explain the importance of emotional intelligence (EQ) when collaborating.
Analyse the importance and use of personal branding.
Explain the impact of a positive attitude when collaborating with others.

3. SKILLS FOR SUCCESSFUL COLLABORATION

Demonstrate active listening skills.
Analyse the purpose and benefits of storytelling in communication.
Explain the skills used in business networking.
Analyse the need to adapt your collaboration and communication styles.

4. THE VALUE OF FEEDBACK

Explain the need to seek clarity in communications.
Analyse the suitability and effectiveness of methods of gathering feedback.
Interpret feedback to select a suitable response.

Exam Information of “Collaborating with Business Teams - BCS Course” Course:

It is a 10 knowledge questions and 10 scenario based question
Pass mark is 21/30 points or 70%
Duration of the exam is 45 minutes
The exam will be supervised virtually

Who is BCS?

Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.

They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.

What our students say about us:

"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision." — Muhammad Lecturer and AI PhD Candidate

“Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.” — Tom Data Protection Practitioner

"This proved to be a very valuable course to me." — Janet Business Analyst

Meet Our Instructor

Darren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.

Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.

He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.

Who is this course for?

For whom is the “Collaborating with Business Teams - BCS Course” designed?

Whether you're a seasoned professional enhancing your collaborative skills or an individual embarking on a new career path, the “Collaborating with Business Teams” course is tailored to meet your needs. It's designed for:

Aspiring Business Collaborators: Individuals keen to immerse themselves in the dynamic environment of business teamwork, ready to build a rewarding career by mastering the art of collaboration.
Team-Oriented Students: University scholars aiming to augment their academic knowledge with practical, industry-focused skills in effective team collaboration and communication.
Career Changers: Professionals contemplating a transition into roles that require strong collaborative skills, eager to apply their diverse experiences to facilitate effective teamwork in new settings.
Process Improvement Advocates: Practitioners committed to enhancing organizational processes and efficiencies through superior collaboration and feedback mechanisms within business teams.
Strategic Leaders and Managers: Mid-level managers, senior executives, and directors aspiring to bolster their collaborative acumen, enabling them to lead and support business teams more effectively.

IT Business Partner Practitioner Pathway

You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including:

• This course - the BCS Practitioner Award in Collaborating with Business Teams
• BCS Practitioner Award in Business Skills for the IT Professional
• BCS Practitioner Award in Leading with an IT Mindset
• BCS Practitioner Certificate in Being an IT Business Partner.

Requirements

None - no experience or qualifications are needed.
An internet connection with a mobile/tablet or laptop is required.

Career path

67% of employers say they have had to hire new employees because of poor communication skills.

Communication skills are required in nearly every business role, namely:
• Sales and Account Management
• Customer Service
• Health

• Robotics

• Engineering & Manufacturing

• Finance

• Marketing

• Transport

• Automotive

• Advertising

• Retail

• Researchers

• Cyber Security

• IT

• Education...

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Collaborating with Business Teams - BCS Course