10908 Courses

Overview Understand the skills that make a good leader great and manage your team to its full potential in your organisation. This course has been crafted to explain and present the core principles that should be adopted by a team leader, to inspire and motivate their workforce. The Principles of Team Leading Level 2 course has been written with the help of industry professionals and provides genuinely useful methods for showing excellent leadership qualities. You will learn how to manage conflict, understand infrastructure, improve communication, appraise performances, and inspire loyalty. The learning modules will also coach you in health and safety protocols and the need for ethical responsibility. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Principles of Team Leading Level 2. It is available to all students, of all academic backgrounds. Requirements Our Principles of Team Leading Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 18 lectures • 06:45:00 total length •Introduction To Team Building: 00:30:00 •Effective Use Of Online Tools: 00:15:00 •Celebrate Your Commitment In Style: 00:30:00 •Empower Your Team To Innovate and Execute: 00:30:00 •Always Motivate Your Team: 00:30:00 •Keeping Up To Date On Your Own Training: 00:15:00 •Always Support And Train Your Team: 00:30:00 •Benefits Of Building A Good Team: 00:15:00 •Wrapping Up: 00:15:00 •Defining Teams: 00:15:00 •Establishing Team Norms: 00:15:00 •Working as a Team: 00:15:00 •Your Team Player Type: 01:00:00 •Building Team Trust: 00:15:00 •The Stages of Team Development: 00:30:00 •Communication: 00:30:00 •Becoming a Good Team Player: 00:15:00 •Assignment - Principles of Team Leading Level 2: 00:00:00

Overview Gain the insight to understand the relationships between food and fitness, and become a trusted Nutritionist. This Understanding Nutrition and Health Level 4 course provides all the knowledge that is needed to provide health, fitness, and dietary recommendations for clients and customers. The contents of the online learning module are designed to give you full comprehension of the necessary exercise regimes and nutrients needed to maintain a healthy physique. You will also be taught how to check foodstuff labelling, adapt diets according to age and condition, and identify eating disorders or allergic reactions. It provides the full learning curve for a budding Nutritional Expert. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Understanding Nutrition and Health Level 4. It is available to all students, of all academic backgrounds. Requirements Our Understanding Nutrition and Health Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 03:49:00 total length •Module 01: Introduction to Nutrition: 00:14:00 •Module 02: Nutrients for Life - Nutrients for Life Macronutrients: 00:17:00 •Module 03: Nutrients for Life - Micronutrients: 00:18:00 •Module 04: Nutrition Requirements from Pregnancy to Teenage: 00:16:00 •Module 05: Nutrition Requirements for Adults and Various Groups: 00:17:00 •Module 06: Healthy Dieting: 00:17:00 •Module 07: Eating Disorders: 00:20:00 •Module 08: Diet and Nutrition Related Diseases: 00:18:00 •Module 09: Use of Nutrition in Different Illnesses/Diseases: 00:20:00 •Module 10: Weight Control Management: 00:13:00 •Module 11: Weight Loss Management: 00:16:00 •Module 12: Basics of Ketogenic Diet: 00:24:00 •Module 13: The Role of Nutritionist: 00:19:00 •Assignment - Understanding Nutrition and Health Level 4: 00:00:00

Course Overview: Cleanliness and sterility are paramount, particularly in the healthcare industry. The Sterile Services Technician Training Level 4 course is designed to provide learners with the essential knowledge and skills required to excel in this critical profession. This comprehensive course covers various topics, including hand washing, complete garbing, DO's and DON'Ts in sterile compounding, garbing techniques, and laminar air flow hood procedures. The curriculum is meticulously structured, offering a step-by-step approach to mastering the complexities of clean services.Enrol now and take the first step towards a rewarding career as a Sterile Services Technician! Key Features of the Course: Upon completing the Sterile Services Technician Training Level 4 course, obtain a prestigious CPD certificate, validating your expertise and enhancing your professional credibility. Benefit from round-the-clock learning assistance, ensuring you receive the support you need whenever required. Our dedicated team of experts is always just a click away. Who is This Course For? This Sterile Services Technician Training Level 4 course is designed for individuals who have an unwavering commitment to maintaining sterile environments and are eager to develop the skills required to excel as a Sterile Services Technician. Whether you're already working in the healthcare sector or planning to enter this field, this course will provide the necessary knowledge and expertise to thrive in your role. What You Will Learn: This comprehensive Sterile Services Technician Training Level 4 course takes you on an enlightening journey through essential modules, equipping you with the knowledge and skills needed to excel as a Sterile Services Technician. You'll begin by mastering the art of effective hand washing, a fundamental aspect of maintaining a sterile environment. Next, you'll delve into the intricacies of complete garbing, learning precise techniques for donning and doffing personal protective equipment (PPE) to minimise contamination risks during medical procedures. The Sterile Services Technician Training Level 4 course immerses you in the meticulous cleaning process and explores the preparation of sterile pharmaceutical products. You'll gain hands-on experience in the correct techniques and protocols for preparing medications through informative demonstrations. You'll also develop proficiency in dosage calculations, learn various methods and formulas for medication administration. You'll explore best practices, protocols, and guidelines for sterile compounding, ensuring adherence to the highest sterility and safety standards. In the final modules, you'll gain a thorough understanding of garbing procedures and the protocols for maintaining sterility while working with laminar air flow hoods. These modules provide the practical knowledge required for confident reconstitution and compounding tasks. You'll understand sterile services techniques, protocols, and best practices. This knowledge will prepare you for a successful career as a Sterile Services Technician, where you'll contribute to uncompromised sterility and patient safety in the healthcare industry. Why Enrol in This Course: By enrolling in this Sterile Services Technician Training Level 4 course, you will gain access to an exceptional learning experience that has garnered top reviews from professionals in the industry. Our course is constantly updated to align with industry trends, ensuring you receive the most relevant and up-to-date knowledge. Stay ahead of the curve and position yourself as a sought-after sterile services technician, ready to impact patient safety significantly. Requirements: Prior experience or specific qualifications are optional to enrol in this course. However, a passion for maintaining sterility and an eagerness to learn are essential. Career Path: Upon completing this Sterile Services Technician Training Level 4 course, you will unlock exciting career opportunities. Here are seven course-related professions, along with their average salaries in the UK: Sterile Services Technician: £26,000 - £32,000 per annum Sterilisation Technician: £22,000 - £28,000 per annum Operating Room Technician: £24,000 - £30,000 per annum Pharmacy Technician: £20,000 - £27,000 per annum Medical Device Reprocessing Technician: £22,000 - £28,000 per annum Quality Assurance Technician: £23,000 - £30,000 per annum Healthcare Support Worker: £18,000 - £23,000 per annum Certification: Upon completing the Sterile Services Technician Training Level 4 course, you will receive a CPD certificate, recognised and respected in the industry, affirming your competence and opening doors to new career prospects. Course Curriculum 7 sections • 21 lectures • 02:49:00 total length •Introduction: 00:01:00 •Hand Washing: 00:01:00 •Complete Garbing: 00:03:00 •Cleaning the Laminar Flow Hood: 00:02:00 •Cleaning a Horizontal Flow Hood: 00:02:00 •Cleaning a Vertical Flow Hood: 00:01:00 •Sterile Pharmaceutical Products Preparation Demo 1: 00:24:00 •Sterile Pharmaceutical Products Preparation Demo 2: 00:13:00 •Solute, Solvent, and Solution: 00:15:00 •Percentage ww, vv, wv: 00:06:00 •Alligation and Dilution: 00:04:00 •Alligation and Dilution Practice Problems: 00:17:00 •Therapeutic Dose versus Lethal Dose: 00:02:00 •Dosage Calculation: 00:08:00 •More Dosage Calculation Practice Problems: 00:07:00 •DO's and DONT's in Sterile Compounding: 00:30:00 •Part 1- Garbing: 00:03:00 •Part 2- Laminar Air Flow Hood 1: 00:01:00 •Part 3- Laminar Air Flow Hood 2: 00:04:00 •Part 4- Reconstitution and Compounding: 00:08:00 •Part 5- Compounding Continued: 00:17:00

Overview Gain excellence in property management and become a reliable assistant property manager by enrolling in the instructive Level 5 Assistant Property Manager Course. This advanced course will provide learners with an in-depth knowledge of property management to boost their professional skills and competency in their respective workplace. Moreover, successful completion of this interactive course will enhance your CV alongside giving you an expert level proficiency in property management. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 5 Assistant Property Manager Course. It is available to all students, of all academic backgrounds. Requirements Our Level 5 Assistant Property Manager Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 32 lectures • 15:40:00 total length •What is Estate Agent: 00:15:00 •Requirements for the Job: 00:20:00 •History of the Estate Agent: 00:20:00 •The Real Estate Industry: 00:15:00 •Different Types of Estate Agents: 00:15:00 •Online Estate Agents: 00:20:00 •Estate agent Fees and Contracts: 00:30:00 •Pros and Cons of Hiring an Estate Agent: 00:20:00 •Getting to Know Your Clients: 00:20:00 •A Day in the Life of an Estate Agent: 00:15:00 •Selling Property with an Estate Agent: 00:15:00 •Property Marketing: 00:15:00 •The Regulations for Estate Agent Boards and Why It is Important: 00:15:00 •Valuation: 00:20:00 •Performing Viewings: 00:15:00 •Negotiating: 00:30:00 •Buying with an Estate Agent: 00:20:00 •Sales Progression: 00:30:00 •Technology: 00:25:00 •Investment Property: 00:40:00 •About Letting Agents: 00:25:00 •Property Management: 00:15:00 •Laws and Regulations: 00:30:00 •How to Set Up an Estate Agency: 00:15:00 •Property Development and the Process: 00:35:00 •Main Actors and Economic Context: 01:20:00 •Land for Development: 02:00:00 •Making Decisions: 00:20:00 •Sorting Out Your Finances: 00:30:00 •Establishing Your Business: 00:20:00 •Market Research: 01:15:00 •Promotion and Selling: 01:00:00

Overview Learn how to build road safety strategies by enrolling in our exclusively designed Transport Manager Complete Training Level 4 course.This course contains all the knowledge and information you need to plan and implement traffic management plans, providing you with the skills and attributes needed to succeed in the role.This course will teach you everything you need to know about transport infrastructure. After successful completion, you will have strongly developed skills to work for an operator to ensure it's vehicles are street-legal, and that all drivers comply with the traffic and driver hours rule. You will have the knowledge to increase performance, reduce operational cost and make safer highways. Pave your way towards a career in a reputed organisation by gaining an industry-recongised qualification. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Transport Manager Complete Training Level 4. It is available to all students, of all academic backgrounds. Requirements Our Transport Manager Complete Training Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 18 lectures • 06:50:00 total length •Module 01: An Introduction to Successful Transport Management: 00:20:00 •Module 02: The UK's Travel Infrastructure - Road and Rail: 00:10:00 •Module 03: Road Freight and Transport Management: 00:30:00 •Module 04: Passenger Road Transport and its Management: 00:30:00 •Module 05: Rail and Transport Management: 00:15:00 •Module 06: Transport Management for Ports and Inland Waters: 00:15:00 •Module 07: Transport Management for Airlines: 00:10:00 •Module 08: Trends, Challenges and Best Practice in Transport Management: 00:10:00 •Module 09: Transport Management and Health and Safety: 00:10:00 •ECC TM EWM Shipment Integrated Scenario: 00:30:00 •SAP Transportation Domestic Scenario: 00:22:00 •SAP Transportation Management (TM) Integrated Scenario: 00:15:00 •TM Overview + End to End Process Flow: 00:43:00 •SAP TM Uncontrolled Shipment Scenario: 00:28:00 •SAP TM - Air Way bill ID Generation: 00:26:00 •Effective SAP TM for perfect order fulfillment!: 00:56:00 •Mock Exam - Transport Manager Complete Training Level 4: 00:20:00 •Final Exam - Transport Manager Complete Training Level 4: 00:20:00

Overview Learn how to provide your clients with excellent waxing services by enrolling in our professionally designed Waxing and Hair Removal - Level 2course.This course offers a wide array of training modules to teach you professional waxing methods and techniques to achieve the best result.This course educates you on the right way to perform each procedure, covering key strategies of waxing and threading. After course completion, you will have a solid understanding of various hair types, the structure and function of hair, and how to apply different hair removal techniques. You will have the skills to control infections and advise clients on before and aftercare. Turn your passion into a profitable business by enrolling today! How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Waxing and Hair Removal - Level 2. It is available to all students, of all academic backgrounds. Requirements Our Waxing and Hair Removal - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 02:13:00 total length •Module 01: Hair Removal: 00:23:00 •Module 02: Types of Hair Removal: 00:21:00 •Module 03: Introduction to Waxing: 00:24:00 •Module 04: Threading: 00:22:00 •Module 05: Client Consultation and Dress Code: 00:10:00 •Module 06: Infection Control, Hygiene and Salon Safety: 00:16:00 •Module 07: Operational Procedures: 00:09:00 •Module 08: Waxing Before and After care: 00:08:00

Overview This comprehensive course on Engine Lubricant System Training - Level 4 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Engine Lubricant System Training - Level 4 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Engine Lubricant System Training - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Engine Lubricant System Training - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 9 lectures • 01:07:00 total length •Introduction: 00:01:00 •Contents: 00:10:00 •Oil Filters and Types: 00:09:00 •Lube Oil Coolers & Types: 00:09:00 •Basic Working of the Lubrication System: 00:07:00 •Properties and Additives: 00:14:00 •Designations of Lube Oils: 00:05:00 •Oil Analysis and Interpretation: 00:07:00 •Lubricating Circuit Problems: 00:05:00

Are you ready to delve into the intricate world of mental health and substance use disorders? Introducing our comprehensive "Weight Loss Management Course," designed to equip you with the knowledge and skills needed to navigate the complexities of dual diagnosis. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners explore mental health and how it affects people. They learn about the brain and how it works, understanding the connection between brain function and mental health. There's a focus on drugs and their impact on mental health, including how different substances affect the brain and behavior. Learners also delve into various models of care for people with dual diagnosis, understanding different approaches to treatment. They explore ethical issues related to mental health and the laws that protect individuals. Harm minimization strategies and the importance of overall health are emphasized. Learners also gain skills in assessing individuals with dual diagnosis and learn about psychological interventions and treatment options available. Finally, they examine current practices and policies in the field, recognizing the challenges and opportunities in addressing dual diagnosis in today's world. Course Curriculum Module 01: Mental Health An Introduction Module 02: Brain Works - Neurophysiology Module 03: Drugs and Their Effects Module 04: Models of Care and Dual Diagnosis Module 05: Ethical Issues and Mental Health Act Module 06: Harm Minimisation and Optical Health Module 07: The Assessment Process in Dual Diagnosis Module 08: Psychological Interventions in Dual Diagnosis Module 09: Treatment in Dual Diagnosis Module 10: Practice and Policy Issues Module 11: Dual Diagnosis A Challenge of New Era Learning Outcomes: Understand basic concepts of mental health and neurophysiology. Identify various drugs and their effects on the brain. Recognise models of care relevant to dual diagnosis. Discuss ethical issues and the Mental Health Act. Implement harm minimisation strategies in optical health. Assess and apply psychological interventions in dual diagnosis treatment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health care workers in mental health services. Social workers dealing with substance misuse. Nurses specialising in dual diagnosis treatment. Psychologists focusing on mental health and addiction. Policy makers in health and social care sectors. Career path Mental Health Support Worker Substance Misuse Worker Dual Diagnosis Practitioner Community Mental Health Nurse Social Care Coordinator Policy Advisor in Mental Health Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the gateway to a dynamic career with our comprehensive business analysis programme. Dive into the world of business processes, strategic analysis, and solution evaluation, mastering the art of turning data into actionable insights. This course is meticulously designed to equip you with the essential skills to navigate and improve complex business environments. With a focus on real-world application, you will learn how to plan and monitor analysis activities, perform detailed stakeholder analysis, and enhance processes through gap analysis. Our expert-led modules ensure that you grasp the intricacies of ratio analysis and investigation techniques, empowering you to make informed decisions and drive business success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Imagine being at the forefront of business innovation, identifying opportunities for improvement and steering organisations towards their goals. This course offers you the tools to document and manage requirements effectively, ensuring that you can support businesses in achieving optimal performance. Explore the promising career prospects awaiting you in the UK, and embark on a journey that could transform your professional life. Whether you're aiming to refine your current skills or pivot to a new career path, our programme provides a solid foundation for your future success. Join us and become the catalyst for change in the ever-evolving business landscape. Course Curriculum Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Learning Outcomes: Understand fundamental principles of business analysis and their applications. Analyse and improve business processes for enhanced efficiency. Develop plans for business analysis and monitor their effectiveness. Conduct strategic analysis to define product scope and objectives. Evaluate solutions to ensure they meet business needs. Employ investigation techniques to gather and analyse information. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business analysts seeking foundational knowledge. Professionals aiming to transition into business analysis roles. Managers looking to enhance business process efficiency. Analysts desiring to improve strategic planning skills. Graduates wanting a career in business analysis. Career path Business Analyst Business Process Analyst Strategy Analyst Solution Evaluator Stakeholder Manager Gap Analysis Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.