7896 Courses

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

This Autism Awareness Course will teach you everything that you need to know about Autism, what it is, how to spot the signs and symptoms, diagnosing Autism, the gender differences in Autism, treatments, therapies, interventions and strategies, how to make reasonable adjustments, adults and children with Autism and inclusion. The course will allow you to become customary with numerous approaches to autism, have increased awareness of how to obtain a diagnosis and enable you to understand genetic environmental causes of autism. It will also explain how research in other conditions can help research into autism. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99. Who is this course for? Autism Awareness Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Care Certificate: Care Certificate Online Training Introducing the Care Certificate: Your Pathway to Excellence in the Caring Profession Are you passionate about making a positive impact on the lives of others? Do you aspire to build a rewarding career in the caring profession? Look no further! The Care Certificate, our comprehensive Care Certificate course, is here to equip you with the knowledge and skills you need to excel in the world of care. The Care Certificate is a collection of agreed-upon standards that specify the knowledge, abilities, and attitudes that are required of various work categories in the health and social care sectors. The Care Certificate course is made up of the 15 minimum standards that should be covered if you are 'new to care' and should be part of a comprehensive induction course. The standards of Care Certificate are: Understand your role Your personal development Duty of care Equality and diversity Work in a person centred way Communication Privacy and dignity Fluids and nutrition Awareness of mental health, dementia and learning disabilities Safeguarding adults Safeguarding children Basic life support Health and safety Handling information Infection prevention and control Benefits of taking this Care Certificate course Industry-Recognized Accreditation: The Care Certificate is a nationally recognized qualification that serves as a testament to your commitment to providing high-quality care. Developed by industry experts and this Care Certificate holds immense value and is widely accepted across the care sector. Comprehensive and Engaging Content: Our Care Certificate: Care Certificate course curriculum is thoughtfully designed to cover all essential aspects of care provision. From person-centred care and safeguarding principles to infection control and communication techniques. With his Care Certificate you will gain a holistic understanding of the fundamental principles that underpin excellent care practice. Flexibility and Convenience: We understand the demands of a busy schedule. That's why we offer the Care Certificate: Care Certificate online, allowing you to learn at your own pace and from the comfort of your own home. Whether you are a full-time professional or a student, our flexible course structure ensures that you can fit your learning around your existing commitments. Experienced and Supportive Instructors: Our Care Certificate: Care Certificate course instructors are seasoned professionals with extensive experience in the care industry. They bring real-world insights and knowledge to the table, ensuring that you receive valuable guidance and mentorship throughout your learning journey. Enhanced Career Prospects: The Care Certificate is highly regarded by employers in the care sector. By obtaining this Care Certificate, you will significantly enhance your employability and open doors to a wide range of care settings, including hospitals, residential care homes, domiciliary care agencies, and community care centres. This Care Certificate: Care Certificate course serves as a strong foundation for further professional development and career progression. Ongoing Support and Resources: Our commitment to your success extends beyond the completion of the Care Certificate: Care Certificate course. With this Care Certificate course you will have access to a wealth of additional resources, including updated care guidelines, industry insights, and professional networking opportunities. We believe in empowering you with the tools you need to thrive in your care career. Don't miss out on this exceptional opportunity to elevate your care skills and take your career to new heights. Enrol in the Care Certificate: Care Certificate today and embark on a transformative journey of professional growth and personal fulfilment. Invest in your future. Invest in excellence. Enrol in the Care Certificate: Care Certificate now! Courses you will Get with Care Certificate: Care Certificate Course Course 01: Care Certificate Course 02: Social Worker Course 03: Level 6 Diploma in Health and Social Care Management Course 04: Level 2 Certificate in Preparing to Work in Adult Social Care [ Note: Free PDF certificate as soon as completing the Care Certificate: Care Certificate course] Care Certificate: Care Certificate Online Training Course Curriculum of Care Certificate: Module 01: Understand Your Role Experiences, Attitudes And Beliefs Values, Aims And Objectives Rights And Responsibilities At Work Confidentiality Working conditions Agreed ways of Working Reporting Errors Whistleblowing Working In Partnership Effective Partnership Working Advice And Support Module 02: Developing A Personal Development Plan Supervision and appraisal Agreeing your objectives Developing your knowledge, skills and understanding Learning and development Receiving feedback The Care Certificate Continuing your learning Module 03: Duty of care Supporting Independence Comments And Complaints Incidents, Errors And Near Misses Legislation of Care Certificate Managing Conflict And Difficult Situations Module 04: Equality and diversity Ways of working that reduce the likelihood of discrimination Valuing diversity The Equality Act 2010 and protected characteristics Other legislation of Care Certificate The code of conduct Reflecting to discover discrimination Information, advice and support Module 05: Work in a person-centred way Person-centred values in practice Working in a way that promotes person-centred values Promoting dignity The important of finding out the history, preferences, wishes and needs of the individual The changing needs of the individual Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care Minimising environmental factors that may cause discomfort or distress Being aware of actions that may be causing discomfort or distress to individuals Supporting individuals to minimise pain or discomfort Supporting individuals to maintain their identity and self-esteem Supporting the individual using person-centred values Module 06: Communication Types of communication in Care Certificate Communication with other workers and individuals Communication and language needs, wishes and preferences Communicating by touch or physical contact Some specialist methods of communication Barriers to effective communication Reducing barriers to communication Checking to understand Additional information and support Confidentiality Limits to confidentiality Module 07: Privacy and dignity Privacy of Information Privacy and dignity in care and support Making choices Care Certificate Risk assessment Supporting active participation Selfcare Module 08: Fluids and nutrition The Importance of Good Nutrition And Hydration in Maintaining Health And Wellbeing Signs And Symptoms of Poor Nutrition And Hydration Supporting individuals to have access to fluids, food and nutrition in accordance with their care plan Module 09: Awareness of mental health, dementia and learning disability Mental health conditions Depression Anxiety Psychosis Dementia Learning disabilities Mistaking conditions Care and support Promoting positive attitudes The social model of disability, positive attitudes and person-centred practice Adaptations Reporting concerns The importance of early detection and diagnosis Adapting care and support Legal frameworks, policies and guidelines Mental capacity Making an assessment of capacity Module 10: Safeguarding adults Your Responsibilities Types of abuse and neglect - signs and indicators Protecting adults from abuse and neglect Six key principles underpin all adult safeguarding work Safeguarding adults reviews (SARs) Sources of advice and information Promoting dignity and rights The importance of individualised person-centred care Multi-agency Working Managing Risk in Care Certificate Complaints Spotting signs of abuse or neglect Reporting and responding to abuse and neglect Whistleblowing Legislation Information sharing Confidentiality Module 11: Safeguarding children What is Child Abuse? The impact of a parent’s/carer’s physical and mental health or domestic violence on a child's Wellbeing Children’s Rights Actions to Take When Abuse is Suspected or Alleged Internet and Online Social Networking Risks Legislation and Safeguarding Module 12: Basic life support Basic Life Support (BLS) Further training beyond the Care Certificate Cardiopulmonary resuscitation (CPR) Obstructed airway (adult) Obstructed airway (infant and child) Confidentiality Record keeping Refresher training Module 13: Health and safety Health and safety policies and procedures agreed with the employer Who is responsible for health and safety in your workplace? Health and safety tasks that require special training Accidents and sudden illness Medication and healthcare activities and tasks Hazardous substances in your workplace Fire safety Signs and indicators of stress in yourself and others Module 14: Handling information Legislation The Freedom of Information Act 2000 Handling information in health and social care Care plans Reporting concerns Module 15: Infection prevention and control The Chain of infection Breaking the Chain Your Health and Hygiene ‘5 moments’ for Hand Hygiene Hand Washing Personal Protective Equipment (PPE) Safe Handling of Waste Soiled Linen Assessment Method of Care Certificate: Care Certificate After completing Care Certificate: Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Care Certificate: Care Certificate After completing the Care Certificate: Care Certificate course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course is ideal for anyone looking to secure a role in the social care sector. Requirements Care Certificate: Care Certificate Online Training To enrol in this Care Certificate: Care Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Care Certificate: Care Certificate Course. Be energetic and self-motivated to complete our Care Certificate: Care Certificate Course. Basic computer Skill is required to complete our Care Certificate: Care Certificate Course. If you want to enrol in our Care Certificate: Care Certificate Course, you must be at least 15 years old. Career path Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course will prepare you for a variety of job paths, including the following: Child Support Worker Medical Assistant Care Worker Social Worker

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course at a glance Boost your career in emergency management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why Emergency Management Training Course for Wardens right for you? Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this Emergency Management for Wardens course will set you up with a solid foundation to become a confident emergency warden and develop more advanced skills. This comprehensive Emergency Management for Wardens course is the perfect way to kickstart your career in the field of emergency management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Emergency Management Training Course for Wardens Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Welcome Meet Your Trainers Is This Course for You? Potential Emergencies for Venues Emergency Planning, Identification and Analysis Plus Fire Emergencies Bomb Threats Active Shooter and Terrorism Crowd Related Emergencies Emergency Control Organisation ECO Considerations Emergency Response Procedures Notification, Communication, Control, Response, Evacuation Human Behaviour and Children Lifts and Escalators, Media, People with Disabilities Personal Effects, Emergency Colour Codes, Recovery Warden Skills Leadership and Communication in Emergencies Being Calm Under Pressure and Situational Awareness Tactical Decision Games, Drills and Exercises Wrap Up Wrap Up Who should take this course? This comprehensive Emergency Management for Wardens course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of emergency management. Entry Requirements There are no academic entry requirements for this Emergency Management for Wardens course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview This comprehensive course on Functional Skills Maths - Level 1 (Updated 2022) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills Maths - Level 1 (Updated 2022) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills Maths - Level 1 (Updated 2022). It is available to all students, of all academic backgrounds. Requirements Our Functional Skills Maths - Level 1 (Updated 2022) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 24 sections • 114 lectures • 11:37:00 total length •Lecture 1: Introduction Video: 00:02:00 •Lecture 2: Quick Guide: 00:01:00 •Lecture 1: Read & Write Large Numbers Part 1: 00:08:00 •Lecture 2: Read & Write Large Numbers Part 2: 00:13:00 •Lecture 3: Compare and Order Large Numbers: 00:12:00 •Downloadable Resources: 00:00:00 •Lecture 1: Why do you Round off a Number?: 00:03:00 •Lecture 2: Rounding off techniques: 00:07:00 •Lecture 3: Practice Problems Part 1: 00:09:00 •Lecture 4: Practice Problems Part 2: 00:08:00 •Lecture 5: Rounding to Significant Figures: 00:15:00 •Downloadable Resources: 00:00:00 •Lecture 1: Number System: 00:07:00 •Lecture 2: Integers and Ordering of Integers: 00:08:00 •Lecture 3: Addition and Subtractions of Integers: 00:10:00 •Lecture 4: Operations on Integers: 00:06:00 •Lecture 5: Multiplication and Division of Integers: 00:07:00 •Downloadable Resources: 00:00:00 •Lecture 1: Factors and Multiples Basics: 00:07:00 •Lecture 2: Divisibility tests for 2,3,4,5,6: 00:07:00 •Lecture 3: Divisibility tests for 7,8,9,10,11: 00:11:00 •Lecture 4: Prime Factorisation: 00:13:00 •Lecture 5: Highest Common Factor HCF: 00:13:00 •Lecture 6: HCF - Division Method: 00:10:00 •Lecture 7: Least Common Multiple LCM: 00:14:00 •Downloadable Resources: 00:00:00 •Lecture 1: Classification of Fractions: 00:09:00 •Lecture 2: Convert mixed to improper and improper to mixed fractions: 00:05:00 •Lecture 3: Equivalent Fractions: 00:07:00 •Lecture 4: Comparing Fractions after converting to like fractions: 00:09:00 •Lecture 5: Reducing a fraction to the lowest term: 00:05:00 •Lecture 6: Addition & Subtraction of fractions: 00:09:00 •Lecture 7: Multiplication and Division of Fractions: 00:11:00 •Lecture 8: Find Fractions of whole number quantities or measurements: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Expanded form of Decimals: 00:08:00 •Lecture 2: Expanded form to Decimal form: 00:03:00 •Lecture 3: Writing fractions to Decimals: 00:04:00 •Lecture 4: Converting Decimals to a fraction: 00:05:00 •Lecture 5: Like & Unlike Decimals: 00:04:00 •Lecture 6: Comparing & Ordering Decimal Numbers: 00:09:00 •Lecture 7: Addition and Subtraction of Decimals: 00:06:00 •Lecture 8: Multiplication of Decimals: 00:07:00 •Lecture 9: Division of Decimals: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Multiply whole numbers and decimals by 10,100 & 1000: 00:09:00 •Lecture 2: Divide whole numbers and decimals by 10,100 & 1000: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Squaring of one-digit and two-digit numbers: 00:06:00 •Lecture 1: Simple Formula in words for one step or two steps operations: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Intro to the metric system: 00:09:00 •Lecture 2: Length, Mass & Capacity: 00:10:00 •Lecture 3: Length, Mass & Capacity Addition & Subtraction: 00:05:00 •Lecture 1: Converting 12-hour time to a 24-hour time: 00:04:00 •Lecture 2: Converting 24-hour time to a 12-hour time: 00:05:00 •Lecture 3: Conversion to different units of Time: 00:09:00 •Lecture 4: Addition with Time: 00:08:00 •Lecture 5: Subtraction with Time: 00:08:00 •Lecture 6: Multiplication with Time: 00:07:00 •Lecture 7: Division with Time: 00:06:00 •Lecture 8: Finding Time interval between given timings Part 1: 00:05:00 •Lecture 9: Finding Time interval between given timings Part 2: 00:10:00 •Lecture 10: Past Paper problem Q1: 00:02:00 •Lecture 11: Past Paper problem Q2: 00:02:00 •Lecture 12: Past Paper problem Q3: 00:05:00 •Lecture 13: Past Paper problem Q4: 00:03:00 •Lecture 14: Past Paper problem Q5: 00:02:00 •Lecture 1: Order of Operations - PEMDAS: 00:10:00 •Lecture 2: Practice Problems on - PEMDAS: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Estimation and approximation: 00:07:00 •Lecture 2: Estimation using Fractions and Decimals: 00:03:00 •Lecture 1: Simple Ratio and Direct Proportion Part 1: 00:09:00 •Lecture 2: Simple Ratio and Direct Proportion Part 2: 00:04:00 •Lecture 3: Simple Ratio and Direct Proportion Part 3: 00:04:00 •Lecture 1: Scale Drawing: 00:06:00 •Lecture 1: What is the meaning of Percentage?: 00:02:00 •Lecture 2: Percentage to Fraction: 00:07:00 •Lecture 3: Percentage of a quantity and conversation to Decimal: 00:05:00 •Lecture 4: Expressing one Quantity as a Percentage of another Quantity: 00:07:00 •Lecture 5: Calculate Percentages of amounts, increase, decrease by 5,10,15%: 00:11:00 •Lecture 1: Calculate simple interest in multiples of 5% on amounts of money: 00:11:00 •Lecture 2: Calculate discounts in multiples of 5% on amounts of money: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Problems based on Money: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: What is statistics?: 00:04:00 •Lecture 2: Representation of discrete data in Tables: 00:11:00 •Lecture 3: One-way Tables: 00:03:00 •Lecture 4: Two-way Tables: 00:04:00 •Lecture 5: Grouping of a discrete data Part 1: 00:05:00 •Lecture 6: Grouping of a discrete data Part 2: 00:04:00 •Lecture 7: Represent discrete data in Bar Charts (Graphs)Part 1: 00:08:00 •Lecture 8: Represent discrete data in Bar Charts (Graphs)Part 2: 00:07:00 •Lecture 9: Pie Charts (Circle graphs) Part 1: 00:08:00 •Lecture 10: Pie Charts (Circle graphs) Part 2: 00:05:00 •Lecture 11: Pie Charts (Circle graphs) Part 3: 00:08:00 •Lecture 12: Mean & Range: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Probability on a scale from 0 to 1: 00:12:00 •Lecture 2: Probabilities of simple events Part 1: 00:03:00 •Lecture 3: Probabilities of simple events Part 2: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Lines & Angles: 00:08:00 •Lecture 2: Introduction to Triangles: 00:05:00 •Lecture 3: Polygons: 00:05:00 •Lecture 4: More 2D Figures: 00:07:00 •Lecture 5: Line symmetry: 00:05:00 •Lecture 1: Area & Perimeter Part 1: 00:08:00 •Lecture 2: Area & Perimeter Part 2: 00:06:00 •Lecture 3: Area & Perimeter Part 3: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Calculation of the volumes & Surface Area of cubes and cuboids: 00:08:00

Overview This comprehensive course on Functional Skills English Practice Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills English Practice Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Functional Skills English Practice Level 2. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills English Practice Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 10 lectures • 02:42:00 total length •Introduction to the Course: 00:10:00 •Basics of Grammar: 00:14:00 •The Basics of Sentence: 00:08:00 •Structure of Sentence: 00:16:00 •Questions: 00:11:00 •Punctuation and Capitalisation: 00:21:00 •Spelling: 00:23:00 •Common Mistakes and Ways to Improve: 00:19:00 •Mock Exam - Functional Skills English Practice Level 2: 00:20:00 •Final Exam - Functional Skills English Practice Level 2: 00:20:00

Overview This comprehensive course on Leadership & Management: Interpersonal Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leadership & Management: Interpersonal Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management: Interpersonal Skills. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management: Interpersonal Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 01:41:00 total length •What are Soft Skills?: 00:09:00 •Communication: 00:06:00 •Teamwork: 00:06:00 •Problem-Solving: 00:06:00 •Time Management: 00:07:00 •Attitude and Work Ethic: 00:07:00 •Adaptability/Flexibility: 00:06:00 •Self-Confidence (Owning It): 00:08:00 •Ability to Learn From: 00:06:00 •Networking: 00:06:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00

Overview This comprehensive course on Social Anxiety Therapy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Social Anxiety Therapy comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Social Anxiety Therapy. It is available to all students, of all academic backgrounds. Requirements Our Social Anxiety Therapy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 25 lectures • 01:37:00 total length •Introduction: 00:01:00 •What is ACT: 00:06:00 •Defining Social Anxiety: 00:03:00 •Diagnosis of Social Anxiety: 00:04:00 •Situations That Trigger Social Anxiety: 00:01:00 •Four Component of Safety Behavior: 00:02:00 •Types of Safety Behaviors: 00:05:00 •Knowing What Really Matters: 00:10:00 •Mindfulness: 00:03:00 •Anapana Meditation: 00:05:00 •Acceptance of Bodily Sensations: 00:04:00 •Vipassana Meditation: 00:08:00 •Being with Anxiety: 00:03:00 •Introduction: 00:01:00 •Types of Anxiety Thought: 00:07:00 •The Thought That: 00:02:00 •Labelling Effect: 00:01:00 •Ditching the Meaning: 00:02:00 •Waterfall Metaphor: 00:01:00 •Bringing It All Together: 00:02:00 •Wrap up: 00:01:00 •Cognitive Defusion: 00:11:00 •Self as Context: 00:14:00 •Assignment - Social Anxiety Therapy: 00:00:00 •Resources - Social Anxiety Therapy: 00:00:00

Dyslexia Online Training This dyslexia course was designed with meticulous care and research. This dyslexia course will take you to step by step through the entire learning process, making it easy and enjoyable for you. The dyslexia course will teach you about the various types of dyslexia and learning disabilities and how to identify them. This dyslexia course has covered all of the most recent subjects to better prepare you for your dyslexia career. So, why put it off any longer? Join our Dyslexia course today to advance your career. 6 Courses Bundle Are Course 01: Dyslexia Course Course 02: Speech & Language Therapy Course 03: Teaching Assistant Course 04: Primary Teaching Course 05: Autism Course Course 06: Diploma in Child Counselling Dyslexia You can learn how to deal with and cope with dyslexia by using cognitive strategies. This Dyslexia course is broken down into ten modules, each of which teaches you everything you need to know about dyslexia. It will give you the skills and industry information you need to advance your career in the dyslexia profession. <<Course Curriculum>> Module 1: An Overview Module 2: Learning Difficulties Module 3: Impact of Dyslexia in the Educational Setting Module 4: Helping Adults with Dyslexia Module 5: Dyslexia in the Workplace Module 6: Approaches in Dyslexia Module 7: Strengths and Rewards Module 8: Assessment and Evaluation Module 9: Dyslexia-Friendly Learning Environment Module 10: Relevant Law Assessment Method After completing each module, of Dyslexia course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Dyslexia course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? This Dyslexia course is ideal for - Job Seekers Teachers Fresh Graduates Requirements There are no specific requirements for this Dyslexia course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Leadership and Management level 7 This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership and Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Leadership and Management level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Leadership and Management level 7*** Course 01: Leadership and Management level 7 Course 02: Anger Management Course 03: Level 3 Business Administration ***Other Benefits of this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] ***Leadership and Management level 7*** ***Course Curriculum*** Module 1: Understanding Management and Leadership Introduction Defining Leadership Leadership Styles Role of a Leader Managers Vs. Leaders Ethics Summary Module 2: Leadership over Yourself Understand what Self-leadership is Time Management Set Goals Decision Making and Problem Solving Summary Module 3: Creativity and Innovation Introduction Creativity Innovation Organisation and Innovation Summary Module 4: Leadership and Teambuilding What a Leader Must Do? Functions of Leadership Leadership Exists at Different Levels Leadership Skills Team Building Summary Module 5: Motivation and People Management Introduction Theories on Motivation Managers/Leaders and Motivation Getting Best from the People Summary Module 6: Communication and Leadership Introduction Listening Skills Reading Skills Writing Skills Speaking Skills Summary Module 7: Presentation, One-to-one Interview and Meeting Management Profile the Occasion, Audience and Location Plan and Write the Presentation One-to-One Interview Meeting Management Within Your Organisation Summary Module 8: Talent Management Define Talent and Talent Management Understand the Benefits of Talent Management Talent Management Types Talent Gap Talent Management Methodology Summary Module 9: Strategic Leadership The Function of a Strategic Leader Strategic Management Process Mission and Strategic Leadership Vision and Strategic Leadership The Importance of Practical Wisdom Summary Module 10: Stress Management Introduction Defining Stress Practice the 4 A's of Stress Management Maintain Balance with a Healthy Lifestyle Manage Your Time Better Make Time for Fun and Relaxation Summary ---------------------------- **GIFT courses: ---------------------------- ***Anger Management Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ---------------------------- ***Level 3 Business Administration Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management Assessment Method After you have finished the Leadership and Management level 7 Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Leadership and Management level 7 This Leadership and Management Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements Leadership and Management level 7 There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included