65618 Courses

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Risk Management is to evaluate financial risks by identifying the process or system to minimize their negative impacts. This is essential for any businesses to develop and succeed. Knowing the risks and possible consequences will help you evaluate the safety of your business. It is also important to consider the health and safety at your workplace. Avoiding risks and its consequences will also help you avoid liabilities for your business. In this course you will learn the necessary skills, knowledge and information of Risk Management.  Who is the course for? Risks Assessment or any management-related professionals who want to know about risk assessment and management for their business or organization. People who have an interest in knowing how risk management works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Risk Management Course is a useful qualification to possess, and would be beneficial for the following careers: Project Manager Project Coordinator Risk Analyst Risk Assessment Manager Risk Management Assessor. Risk Assessment Module One - Getting Started 00:30:00 Module Two - Identifying Hazards and Risks 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Risk Assessment and Management in Care Diploma 00:00:00 Health and Safety at workplace Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Mock Exam Mock Exam- Risk Management Course 00:30:00 Final Exam Final Exam- Risk Management Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Physiotherapy helps injured pet and animals recover from their injuries and other health issues. If you are passionate about animals and want to pursue a career where you can help them, you must develop a solid understanding of veterinary physiotherapy. Our Veterinary Physiotherapy Training can help you out. From the comprehensive course, you will gain an in-depth understanding of veterinary physiotherapy. The course will help you understand the anatomy of animals. Here, you will learn how to evaluate the animals for physiotherapy. In addition, the course will teach you different tactics and methods of physiotherapy. You will also acquire the skills to take a holistic approach. The course will also include valuable lessons on how to develop a promising veterinary physiotherapy career in the UK. So, if you are determined to thrive in this sector. Enrol now! Course Preview Learning Outcomes Familiarise yourself with the fundamentals of veterinary physiotherapy Learn about the anatomy and physiology of animals Develop the skills to assess the pets for physiotherapy Learn effective physiotherapy techniques and rehabilitation exercises Deepen your knowledge about the holistic approach in veterinary physiotherapy Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Veterinary physiotherapy Holistic approach Who Should Take This Veterinary Physiotherapy Training?   Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Veterinary Physiotherapy Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Veterinary Physiotherapy Training will equip you with effective skills and abilities and help you explore career paths such as  Veterinary physiotherapy Assistant Animal Rehabilitation Therapist Veterinary Clinic Manager Animal Welfare Officer Module 01: Introduction to Veterinary Physiotherapy Introduction to Veterinary Physiotherapy 00:17:00 Module 02: Anatomy and Physiology of Animals Anatomy and Physiology of Animals 00:20:00 Module 03: Assessing Pets for Physiotherapy Assessing Pets for Physiotherapy 00:15:00 Module 04: Physiotherapeutic Techniques and Modalities Physiotherapeutic Techniques and Modalities 00:19:00 Module 05: Rehabilitation Programs and Exercises Rehabilitation Programs and Exercises 00:19:00 Module 06: Specialised Areas in Veterinary Physiotherapy Specialised Areas in Veterinary Physiotherapy 00:15:00 Module 07: Advanced Therapies and Techniques Advanced Therapies and Techniques 00:18:00 Module 08: Holistic Approach to Veterinary Physiotherapy Holistic Approach to Veterinary Physiotherapy 00:14:00 Module 09: Becoming a Veterinary Physiotherapist in the UK Becoming a Veterinary Physiotherapist in the UK 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Windows 10 is the latest iteration of the popular Windows operating system. By this Microsoft Windows 10 Standard you will have advanced from being novice computer users to a level where you will be comfortable with the Windows 10 interface, using Windows Store apps, work with the Windows 10 desktop, using Microsoft Edge, customizing the Windows 10 environment, using Windows 10 security features, and much more. If you want to improve your knowledge and skills on Microsoft Windows 10, you can join this course now. Learning Outcomes: Introduction to PC's and Windows 10 user interface, learn to sign in and navigate smoothly through the Start menu Familiarize yourself with the use of desktop and its components, create and modify files through desktop applications, and manage files and folders with File Explorer Explore the internet with Microsoft Edge and utilizing its tabs Discover best ways to use the Windows Store and Universal Apps Interact with Microsoft Cortana and store and/or share files with OneDrive Create new user accounts for the Windows and customize the Start menu Set up account passwords for users and use Windows Defender Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 10 Standard is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 10 Standard is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting to Know PC's and the Windows 10 User Interface Identify Components of a Personal Computer 00:30:00 Start and Sign into Windows 10 00:45:00 Navigate the Start Menu 00:45:00 Working with Windows Desktop Using the Desktop 00:30:00 Elements of a Desktop Window 00:30:00 Manage Files and Folders with File Explorer 00:45:00 Create and Modify Files with Desktop Applications 00:30:00 Using Microsoft Edge Components of the Internet 00:30:00 Use Microsoft Edge 00:30:00 Manage Tabs in Microsoft Edge 00:30:00 Using Windows Store and Working with Universal Apps Using Windows Store 01:00:00 Universal Apps in Windows 10 00:30:00 Other Windows 10 Features Interact with Microsoft Cortana 01:30:00 Store and Share Files with OneDrive 00:30:00 Customizing the Windows 10 Environment Configure User Accounts Using the Settings Window 00:30:00 Personalize Windows 10 00:30:00 Using Windows 10 Security Features Account Passwords 00:30:00 Use Windows Defender 00:30:00 Mock Exam Mock Exam- Microsoft Windows 10 Standard 00:20:00 Final Exam Final Exam- Microsoft Windows 10 Standard 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Managing Fraud Course Fraud management involves identifying illegal activities to stop important information from falling into the wrong hands. This Managing Fraud Course will guide you through the fundamentals of fraud management and its various strategies to mitigate risks and reduce financial losses.  In this Managing Fraud course, you'll walk through a step-by-step process to implement an effective fraud policy for your business. First, the training will educate you about the importance of fraud management and its legal and ethical considerations. Then, it will introduce you to the various types of fraud and different techniques used in fraud detection and prevention. You'll also understand what to include in your fraud response plan and how to maintain regulatory compliance to mitigate risks. Course Preview Learning Outcomes Familiarise yourself with various fraud awareness techniques and tools Understand what is evidence and how to deal with exhibits Gain insights into the fraud risk management process Learn how to implement fraud management strategies to detect and prevent fraud Enrich your knowledge of fraud incident reporting and monitoring Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Managing Fraud Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Managing Fraud Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Managing Fraud Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Fraud Investigator Risk Manager Compliance Officer Forensic Accountant Internal Auditor Financial Crimes Analyst Legal Consultant in Fraud Management Fraud Management Specialist Module 1: Introduction to Fraud Management Introduction to Fraud Management 00:13:00 Module 2: Types of Fraud Types of Fraud 00:10:00 Module 3: Fraud Prevention Techniques Fraud Prevention Techniques 00:14:00 Module 4: Fraud Detection Methods Fraud Detection Methods 00:13:00 Module 5: Unveiling Fraudulent Evidence Unveiling Fraudulent Evidence 00:08:00 Module 6: Responding to Fraud Incidents Responding to Fraud Incidents 00:16:00 Module 7: Investigating Fraud Investigating Fraud 00:09:00 Module 8: Fraud Mitigation and Compliance Fraud Mitigation and Compliance 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Want to become your own boss? Looking for right strategies and methods of making money by simply sitting at home? If your answer is yes to the above questions, then enrol now to learn the necessary skills throughout this course. Description: Working from your home has many advantages which include saving time, travel cost, higher income, etc. To run a successful home based business one should be productive enough to enjoy its benefits. In this course, you will learn how to choose the right business and how to start it. You will go through the advantages and disadvantages of selecting one business over the other. You will also learn how to set targets to earn higher profits. You will be comprehensively taught about the different methods for attracting customers. You will also learn about the strategies for greater achievement and productivity.  Who is the course for? This course is designed for individuals who are willing to enhance their knowledge about home business and achieve more from their businesses. For people who are willing to get into a home business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Home Business Training Course would be beneficial for the following professionals: Consignment shop. Freelance writer. Gardening business. Graphic designers. Grant writer. House cleaning. Personal chef. Pet sitter. Wedding planner. Chapter-01 Introduction 01:00:00 Chapter-02 How To Get A Meeting Anyone 01:00:00 Chapter-03 The Good and Bad Of Lists 00:30:00 Chapter-04 Picking The Company 00:30:00 Chapter-05 The Glue Is In The Rapport 01:30:00 Chapter-06 Low End Products and Upselling 01:00:00 Chapter-07 Sing's It's Time To Let Go 00:30:00 Chapter-08 Sustaining Your Empire 00:30:00 Chapter-09 Wrapping Up 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Email Marketing is the marketing strategies through email. It is one of the emerging and effective marketing systems nowadays. The course illustrates the concepts of email marketing with an especial focus on AWeber- an email marketing and autoresponder tool. Want to grow or expand your business? Email marketing can be one of the best choices for you to reach your customers. With the help of AWeber, you will learn to grow your list. The course shows you how to to use the tool for getting maximum output. You will learn how to build a list, export and upload existing contacts, making a new list from scratches, create an opt-in box, etc. The course also introduces you to various email autoresponders so that you can choose the right one for you. By finishing the course, you will be able to create professional email campaigns. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Email Marketing Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Email Marketing Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction and the Biggest Mistakes People Make With Email Marketing 00:06:00 Introduction to Course Tutor 00:15:00 What is email marketing all about? 00:04:00 Promotional Email 00:08:00 Value Email 00:10:00 Email Checklist 00:12:00 Autoresponder - Send a broadcast 00:14:00 Example Promotional Email 00:03:00 Testing the broadcast 00:02:00 Send the broadcast 00:04:00 Module: 02 How to add a pop up opt in 00:07:00 How to add a pop over opt in 00:13:00 Autoresponders 00:06:00 Free Trial Aweber 00:02:00 Create a New List 00:05:00 Turn off double opt in 00:03:00 Company Branding 00:05:00 Create an opt in box 00:10:00 Pop up box opt in 00:02:00 Module: 03 Blog 24 Follow up email series 00:13:00 Blog 25 Email test 00:17:00 The Benefits of the Internet 00:06:00 What are we trying to achieve 00:09:00 6 steps to a video opt in 00:11:00 End result 00:06:00 Next steps 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you passionate about distributing and selling eBooks? Or do you want to be able to publish through Amazon Kindle to be able to assess if your work is good enough to be published? If yes, then this diploma course is right for you. Description: As most of us know, Amazon is an amazingly prevalent online commercial centre that gives a wide assortment of items including electronic books that are intended to be perused on a digital book that is meant to be read in ebook readers. Amazons popularity has soared with the improvement and offer of the Amazon Kindle, a little and lightweight gadget drove ebooks to the next level. In this course, you will be able to know the preparation for distributing and selling books on Amazon. Step by step, from thinking of a subject for your book to composing your first eBook, to making an extraordinary cover to tapping the publish button and profiting, you will be able to know how. Who is the course for? Ebook writers and publishers who are into Amazon Kindle publishing. People who have an interest in being profitable through Amazon Kindle Publishing. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Amazon Kindle Publishing will be very beneficial and helpful, especially to the following careers: Bloggers Editors Publishers Writers And Many More! Diploma in Amazon Kindle Publishing First Lesson 01:00:00 Second Lesson 01:00:00 Third Lesson 02:00:00 Fourth Lesson 01:00:00 Final Lesson 01:00:00 Mock Exam Mock Exam-Diploma in Amazon Kindle Publishing 00:20:00 Final Exam Final Exam-Diploma in Amazon Kindle Publishing 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description The role of the Learning & Development professional is constantly evolving and your organisation and trainees have different and higher expectations of what you will provide for them. The Learning and Development Manager aims to develop effective and responsible change agents to design, develop and operationalise strategic plans within their areas of responsibility and emphasises skills development around Coaching, Human Resource Management and Online Learning Development. This course covers the entire process of delivering training, including assessment, preparation, creating a positive learning environment, facilitating learning, and evaluating learning. It will also provide a comprehensive understanding of establishing and running an effective organisational coaching system, social media and IT in training, contemporary developments in the profession, and becoming a learning and development specialist. This course is specifically targeted at those who currently hold coordination, managerial and supervisory responsibilities in corporate Learning and Development roles; as well as new participants entering this sector. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Learning and Development Manager is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Learning and Development Manager is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module: 01 Introduction 00:30:00 Monitoring 00:30:00 Coaching 00:30:00 Organizational Learning 00:30:00 Module: 02 Organizational Development Stages 00:30:00 Measuring L & D 00:15:00 Evaluating Training Impact 00:45:00 Blended Learning 00:20:00 Digital Learning 00:30:00 Mock Exam Mock Exam - Learning and Development Manager 00:20:00 Final Exam Final Exam - Learning and Development Manager 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This fantastic diploma in restaurant and food management course is designed for the individuals who are looking for a change in their career. People who are already into this industry but are willing to enhance their skills and wish to undertake further training. This course will provide you with a comprehensive introduction to main sectors of the service industry. It will also teach you about the different types of food and beverage products, host responsibilities, catering utilities and kitchen commodities. Who is the course for? This course is for the people who are willing to take restaurant and food management as their future career. People already working in this field are willing to gain further training or enhance their skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Catering business Hotel manager Banquet service Food and beverage operator Event and meeting planner Restaurant administration. Diploma in Restaurant and Food Management - Updated Version Introduction to Hospitality Management 00:21:00 An Overview of Hotel Industry 00:15:00 Restaurant Industry 00:32:00 Restaurant Leadership and Management 00:22:00 The Process of Selection and Recruitment in the Hospitality Industry 00:18:00 The Process of Development and Training in the Hospitality Industry 00:21:00 Management of Front Office Operations 00:16:00 Management of Food and Beverage Operations 00:17:00 Food Safety - An Introduction 00:26:00 Supervision of Food Safety 00:34:00 Food Safety Legislation 00:31:00 Food Safety Management System 00:41:00 Food Safety Management Tools 00:27:00 Contamination Hazards 00:26:00 Controlling Contamination 00:36:00 Food Poisoning (Bacterial) and Food-Borne Illness 00:29:00 Food Poisoning (Non-Bacterial) 00:29:00 Personal Hygiene 00:27:00 Food Premises and Equipment: The Design and Construction 00:30:00 Pest Management 00:27:00 Food Safety Training for the Staff 00:15:00 Diploma in Restaurant and Food Management - Old Version Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Food Business Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Restaurant and Food Management 00:20:00 Final Exam Final Exam- Diploma in Restaurant and Food Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00