For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.
The Risk Management, Equality and Diversity bundle course allows you to learn the essential skills and knowledge you need to build your management skillset and excel in a management position in the workplace. Grab this Diversity, Equality and Risk Management course bundle now for a discounted bundle price and get access to some of our popular courses! The Risk Management, Equality and Diversity bundle course is designed to enhance your management skills, allowing you to progress in your current role or finally make the move into a managerial role. Boost your CV and enhance your employability with the great-value Risk Management, Equality and Diversity bundle course. This Certificate in Equality & Diversity at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Equality & Diversitysubstantial and easier than ever! The Risk Management, Equality and Diversity Bundle Course Will Help You: Gain important knowledge of diversity and equality in the workplace Learn about stereotypes and biases and how to combat them Discover how to remove barriers to encourage diversity Learn the risk assessment techniques you need to ensure a safe workplace Discover what precautions you need to put in place Enhance your general workplace safety The Risk Management, Equality and Diversity Course Contains Two of Our Popular Courses for One Discount Price: Course 01: Certificate in Equality & Diversity at QLS Level 3 Course 02: Risk Assessment and Management in Care Diploma The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Experts created the Diversity, Equality & Risk Management in Workplace course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Diversity, Equality & Risk Management in Workplace Course? Opportunity to earn a Certificate in Equality & Diversity at QLS Level 3 endorsed by the Quality Licence Scheme & another certificate accredited by CPD after completing the course Student ID card with amazing discounts - completely for FREE with this [course_title] course! (£10 postal charges will be applicable for international delivery) Standards-aligned Lesson planning Innovative & engaging [course_title] content & activities Assessments that measure higher-level thinking & skills Complete the programme in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Diversity, Equality & Risk Management in the Workplace Level 3 Module 01: Introduction to Equality, Diversity and Discrimination Related Terms and Concepts The Construction and Chronology of Diversity, Equality and Inclusion Practices to Support Equality and Minimise Discrimination Module 02: Equality and Diversity Legislation Equality Act Timeline Aims of the Equality Act Protected Characteristics The Concept of Discrimination Laws Module 03: Integrating Equality and Diversity into Policy Creating and Reviewing an Equality and Diversity Policy Conducting an Equality and Diversity Audit Developing an Action Plan Taking Steps to Create a More Diverse Workforce Planning for a Diverse Workforce Module 04: Human Rights Human Rights and Its Application to Ensure Equality Awareness and Concern about Rights and Responsibilities Connections between Equality, Diversity and Human Rights Module 05: Promoting Diversity and Social Inclusion Implementing Diversity Promoting Diversity Understanding Social Inclusion The Cornerstones of Social Inclusion Ensuring Liability Module 06: Equality Analysis Basics of Equality Analysis Benefits of EAs Pre-Analysis Stages in Conducting an EA Adjustment According to Analysis Identifying Adverse Impact Some Dos and Don'ts for the Equality Analysis Process Conducting Equality Analyses Module 07: Links between Values, Attitudes and Beliefs Basic Equality and Morality Diversity and Morality Types of Liberty Equal Values Module 08: Basics of Discrimination Analysing Discrimination and Its Roots Theories of Discrimination Classification of Discrimination Consequences of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Primary Concepts Social Psychology Social Dominance Orientation Bias vs Stereotype Fear of Difference Module 10: Institutional Discrimination Scopes of Institutional Discrimination Implications for Personal and Organisational Growth Diversity Management and Anti-discrimination The Shift in Organisational Responsibility Module 11: Unconscious Bias Understanding Unconscious Bias Impacts of Unconscious Bias The State of Unconscious Bias Research Strategies to Assess Unconscious Bias Strategies to Address Unconscious Bias Ways to Avoid Unconscious Bias Module 12: Affirmative Action Affirmative Action Policy History of Affirmative Action Policy Advantages of Affirmative Action Disadvantages of Affirmative Action Affirmative Action Strategies The Case Against Discrimination in the Past The Argument for Forward-Looking (Present) Discrimination Affirmative Action and Fairness Module 13: Monitoring Equality and Diversity Importance of Monitoring Equality and Diversity Preparing for Monitoring Ways to Collect Information Monitoring and Employment Risk Assessment and Management in Care Diploma Module 1: Identifying Hazards and Risks Module 2: Seeking Out Problems Before They Happen (I) Module 3: Seeking Out Problems Before They Happen (II) Module 4: Everyone's Responsibility Module 5: Tracking and Updating Control Measures Module 6: Risk Management Techniques Module 7: General Office Safety and Reporting Module 8: Business Impact Analysis Module 9: Disaster Recovery Plan Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Certificate in Equality & Diversity at QLS Level 3 course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Equality & Diversity at QLS Level 3 course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Certificate in Equality & Diversity at QLS Level 3 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the course, you need to order to receive a Certificate Accredited by CPD that is accepted all over the UK and also internationally. The pricing schemes are: 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this course? Anyone interested in learning more about the topic is advised to take this course. This course will help you understand the topic thoroughly and enable you to understand the basic concepts. Enrollment in this course is open to everybody. You can access the course materials from anywhere in the world; there are no restrictions. You should enrol in this course if you: Wish to gain a better understanding of Diversity, Equality & Risk Management in the Workplace. Already working in this field and want to learn more about Diversity, Equality & Risk Management in Workplace. Is a student pursuing a relevant field of study? Looking for a job in the Workplace industry. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.
Acquire the complete set of soft skills you need to succeed in the competitive world of business with the Interpersonal and Administrative Management course. The skills and knowledge you learn in the Interpersonal and Organisational Soft Skills course will give you the confidence and the ability to interact effectively with others in a professional setting. Soft skills are personal attributes that an employee needs in order to be successful in their role. The Interpersonal and Organisational Soft Skills course is designed to enhance your soft skills and increase your chances of professional development. Add a whole set of amazing new skills to your CV and increase your employability with this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence! The Interpersonal and Organisational Soft Skills course will help you: Develop your public speaking skills Identify the attributes required for a good interpersonal relationship Improve your current habits and routines to ensure you are super organised Find out how to fight procrastination Understand how to manage a project from start to finish Write project goals and achieve deliverables Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Interpersonal and Organisational Soft Skills Course What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn from Networking Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Interpersonal and Organisational Soft Skills course. CPD 30 CPD hours / points Accredited by CPD Quality Standards Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Do you wish to advance your education in aromatherapy? Do you want to learn more about essential aromatic oils? Then this Herbal Studies and Aromatherapy course is for those who are looking to learn about medicinal plants and how to use them in an alternative medicine setting. People who want to start a business based on herbal medicine, like herbal medicine consulting, would benefit significantly from this Herbal Studies and Aromatherapy course. It also sheds light on the legal ramifications of managing a company enterprise of this nature and offers the most recent information on herbal and plant treatment practices. This Herbal Studies and Aromatherapy course covers a wide range of information about herbal medicine, aromatherapy, and the various applications of flower essences. The history of herbal medicine, the cultivation of herbs, and their usage in many domains will all be covered in the Herbal Studies and Aromatherapy course. Along with a thorough explanation of its applications in several areas, including health, food, nutrition, and beauty, the Herbal Studies and Aromatherapy course also covers consulting and the creation of herbal remedies according to the client's individual needs. With the help of this thorough course, you may fulfil your goals and prepare for your perfect profession. You will study through the Herbal Studies and Aromatherapy Training course at your own pace to improve your professional development. It offers an in-depth learning experience. Learning Outcome After this Herbal Studies and Aromatherapy course, you will be able to Learn about the history of herbal medicine Grasp the technique of combining plants and essential oils and how aromatherapy is offered Discover the chemistry of herbs function as a natural remedy Recognise the laws and safety precautions when doing herbology Study herb botany to choose the best herbs to grow and utilise Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the Herbal Studies and Aromatherapy Training course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Herbal Studies and Aromatherapy Training Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum of Herbal Studies and Aromatherapy*** Here is the curriculum breakdown of the course: Herbal Studies and Aromatherapy Training Course Module 1: Basics of Herbal Medicine Module 2: Begin with Botany Module 3: Chemistry of Herbs Module 4: Holy Herbs and Herbs of China Module 5: Preparation of Herbal Remedies Module 6: Herbalist Approach and Conventional Herbal Medicines Module 7: Ayurvedic Medicine Module 8: Aromatherapy Module 9: Herbal Essences for Hair Module 10: Herbal Skin Care Secrets Module 11: Creating a Successful Herbal Business Assessment Process Once you have completed all the modules in the Training course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? It is not necessary to have any prior knowledge of Herbalism and Aromatherapy. Whether you are a beginner or working as a herbalist, you are always welcome to enrol in our Herbal Studies and Aromatherapy program. This course is appropriate for - Students preparing for herbalism studies or exam Persons with a keen interest in herbology Teachers or professionals who provide training or coaching on herbalism Aspiring herbalists or related professionals Anyone interested to develop naturopathic medicine skills Requirements The Herbal Studies and Aromatherapy Training program does not require any prior knowledge; everyone may participate! This Herbal Studies and Aromatherapy Training course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After finishing the Herbal Studies and Aromatherapy course, you can gain expertise in a variety of healthcare environments or professions, including: Herbalist Clinical herbalism Blogging and writing on herbalism Sales and consulting on herbal products Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Did you know that in the United Kingdom, there is no need for a licence to establish a dog grooming business? You will only require the ideal expertise and the freedom to establish the value of your work. So, if you wish to get self-employed, this uniquely designed Dog Grooming and Care course has got your back. By enrolling in this course, you can learn everything you need to know to ensure your dog's safety and well-being. It will improve your employability in the animal care industry. This course will start by teaching you how to properly groom a dog through a series of modules and demonstrations. We will explain how to deal with difficult dogs and maintain their training. You will learn how to safely bathe, wash, and dry a dog. You will also learn about various regulations and practices to keep in mind while serving clients. The course will teach you how to establish your own dog grooming business so you can profit from your new skill. Dog grooming can be a challenging endeavour, especially at the beginning. If you can not communicate with the dogs, educating them to be obedient and act responsibly will be much more difficult. That is where this Dog Grooming and Care course might come in handy. It will surely teach you important instructions and skills for training dogs, as well as more about the problems you may face during the process and how to overcome them. So, why are you still waiting? Join us and become the bark of your town! Learning Outcomes Upon successful completion of the Dog Grooming and Care course, you will be able to, Understand the characteristics of a dog's behaviour. Learn the anatomy and many bodily components of the dog. Learn how to groom a dog's coat, clean his teeth, and trim his nails. Educate yourself about dog hygiene, common canine diseases, and how to cure them. Get professional assistance on pre-grooming and routine grooming. Investigate the tools and equipment used by professional dog groomers. Improve your understanding of animal first aid. Why Prefer Us? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Dog Grooming and Care program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Dog Grooming and Care course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Dog Grooming and Care course materials. Then, from any internet-enabled device, access the Dog Grooming and Care course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Introduction to the Course Course Objectives Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Name Those Body Parts! Module 4: Breed Groups and Coat Types The breed groups Coat types Module 5: Equipment and Techniques Brushes Combs De-Matting Tools Coat Kings Stripping Equipment Clippers Blades Comb Attachments Scissors Nail Clippers Ear Care Toolbox Restraints Oiling Equipment Sterilisation Finishing Touches And Much More..... Module 6: Keep Your Dog Healthy and Clean Bathing Your Dog Bathing a Puppy Choosing a Shampoo Protecting Your Dog's Eyes and Ears During BathTime Brushing Your Dog Long Hair That's Frequently Matted Skin Problems Other Skin Problems Causes of Skin Problems Knowing When to See the Vet Module 7: Things to Look for Before You Groom a Dog Skin Conditions Changes in Temperament Eyes & Ears Teeth Module 8: Pre-grooming and General Care Eyes Ears Mouth Facial Care Nail and Claw Care Causes of Hair Loss Lumps and Bumps Module 9: Preparation Handling Human-Dog Interaction In the Salon Dog-Dog Interaction Matted Coats Rough Trimming And Much More..... Module 10: Skin Conditions Structure of the Skin Functions of Skin Skin Glands Nails, Claws and Footpads Coat Growth Parasitology Module 11: How to Bathe Your Dog Power of Positive Association Protect the Ears Start Young Use the Right Shampoo Work from the Neck Down Dry Right Module 12: How to Get Your Dog to Love Bath Time Don't Rush Bring A Positive Attitude Make It Fun Enlist Canine Assistance Make the Water Comfortable Begin Young Bring Food into the Tub Still Struggling? Module 13: Drying Your Dog After a Bath Ensure the Dog is Comfortable Use a Happy Hoodie Let Him Air Dry Towel Dry Module 14: Bathing and Drying: General Considerations Shampoos and Conditioners Bathing Procedure Drying Equipment for Drying Towel Drying Other Methods of Drying Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Clipping the Nails Brushing/Combing Bathing Drying Clean the Ears Trim Toenails Brushing Teeth Module 16: Basic First Aid Aims and Objectives Evaluation Initial Management Handling and Transport Checks and Observations Life-Saving Techniques Bleeding (Haemorrhage) Shock Heart Condition Poisoning Insect Stings Fractures Dislocation Soft Tissue Injury Wounds Eye Injuries Paraphimosis Metabolic Problems Heat Stroke Bandaging Anatomical Directions Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals in the animal care industry who wish to specialise in dog grooming. Dog owners and lovers who want to learn how to train their pets. Requirements You will not need any prior background or expertise to enrol in this course. Career path The Dog Grooming and Care course will teach you the fundamental skills and knowledge required to pursue a profession in the following fields: Dog Groomer Dog Grooming Assistant. Dog Walker Dog Sitter In the United Kingdom, the typical income for these occupations ranges from £18,000 to £28,000 per year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you looking to improve your current abilities or make a career move? Our unique Airport Management and Customer Service Course might help you get there! Expand your expertise with high-quality training - study the Airport Management and Customer Service and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer Service online training course. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer service online training course. This online training course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Airport Management and Customer service, you can achieve your dreams and train for your ideal career. The Airport Management and Customer service provide students with an in-depth learning experience that you can work through at their own pace to enhance your professional development. This cover everything you need in order to progress in your chosen career. Enrolling on this will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. The course have been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Airport Management and Customer service course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Airport Management and Customer service straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Curriculum of this Course Our course consist of the following learning modules: Module 01: Introduction Airport Air Transportation Network Frequent Questions Airport Management The UK Airport Expansion Plans Airport Classifications Module 02: Ownership City/County Authority In contrast to Traditional Public Sector Contrast to Private Sector Module 03: Organization The Four Inputs to Production Variations among Airports Board Organization Board/Staff Relationship The Airport Manager's Split Personality Module 04: Economic Structure Expense Profile Revenue Profile Relationship of Revenue and Expense Reasons for Variance Module 05: Structure of Relationships Airlines Concessionaires General Aviation Civil Aviation Authority Responsibilities State Aeronautics Agencies Module 06: Operations and Maintenance Inspection Program Communications Security Aircraft Rescue and Fire Fighting Snow Removal Emergency Operations Wildlife Management Maintenance Module 07: Master Planning Procedure Criticisms Forecasting Module 08: Civil Aviation Responsibilities Civil Aviation Authority Regulations in the UK The Civil Aviation Authority Legislation Module 09: Aircraft Trading, Finance and Leasing Aircraft Registration Mortgage Registration Tax Implications for Aircraft Trading Module 10: Litigation and Dispute Resolution Rights of Detention Common-Law The Bills of Sale Acts Civil Procedure Rules Types of Remedy Module 11: Environmental Issues Airport Noise Air Quality Hazardous Substances Key Local Environmental Impacts Module 12: Performance Measurement Advantages Pitfalls Political Manipulation Activity Measures Anomaly Measures Market Affordability Human Resources Other Measurements Benchmarking Module 13: Comparison to Foreign Airports Different Aviation Cultures Different Government Involvement Different Definitions of Airport Different Markets Served The Propensity to Travel General Aviation Module 14: Future Directions Removal of Government Subsidy Putting It All Together Looking Forward Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Airport Management and Customer service Course Right for You? This Airport Management and Customer service course is ideal for anyone interested in this topic and who wants to learn more about it. This Airport Management and Customer service will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Airport Management and Customer service course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Airport Management and Customer service program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Airport Management and Customer service course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this Airport Management and Customer service course. Career path This Airport Management and Customer service course will help you to kickstart or take your career in the relevant sector to the next level. This course service will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you looking to improve your current abilities or make a career move? Our unique Asbestos Surveying and Management Training Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. The online training course is accredited by the CPD and provides 10 CPD points without the need for any further training. Students can expect to complete this course in around 04 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Asbestos Surveying and Management Training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive training, you can achieve your dreams and train for your ideal career. This Training provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling in Training will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Asbestos Surveying and Management Training course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Training straight away and take a step forward in securing a better future! Why should you choose the Training course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Our course consists of the following learning modules: Module 01: What is Asbestos? In this module, we will cover the following topics: Asbestos Asbestos - A Brief History Types of Asbestos Module 02: Health effects of Asbestos In this module, we will cover the following topics: Why is Asbestos Dangerous? Asbestos Related Diseases Module 03: Asbestos Containing Materials and Their Properties In this module, we will cover the following topics: Asbestos Containing Materials Asbestos Products Module 04: Management of Asbestos In this module, we will cover the following topics: Am I at Risk? What Type of Information, Instruction and Training is Necessary? Module 05: Risk Assessments and Legislative requirements In this module, we will cover the following topics: Risk Assessments and Plan of Work Legislative Requirements The Duty To Manage Asbestos Personal Protective Equipment Module 06: Asbestos Surveying In this module, we will cover the following topics: Criteria for Needing an Asbestos Survey What is an Asbestos Survey? Types of Asbestos Survey Module 07: Asbestos Surveying- Bulk Sampling Procedures and Strategies In this module, we will cover the following topics: Survey Strategy Bulk Sampling Strategy Bulk Sampling Procedures Material Assessment Module 08: Asbestos Surveying- Survey Report, Quality Assurance and Quality Control In this module, we will cover the following topics: Survey Report Quality Assurance and Quality Control Module 09: Asbestos Surveying- Personal Decontamination In this module, we will cover the following topics: Decontamination Procedures Precautions to take around Asbestos in the Workplace Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Asbestos Surveying and Management Training Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This Course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Asbestos Surveying and Management Training program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Asbestos Surveying and Management Training course will help you to kickstart or take your career in the relevant sector to the next level. This Course Training will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
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The Gym Workouts, Bodybuilding and Muscle Growth course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Gym Workouts, Bodybuilding and Muscle Growth course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Gym workout, Bodybuilding and Muscle Growth straight away and take a step forward in securing a better future! **** Course Curriculum **** Module 01: Introduction Introduction Roles & Responsibilities Of A Strength Coach Module 02: The Major Muscle Groups Explained Most Important Muscle Groups Overview The Different Types Of Muscle Fibers Muscle Agonists & Antagonists Quadriceps Explained Hamstrings explained Calf Muscles Explained Chest Muscles Explained Back Muscles Explained Shoulder Muscles Explained Biceps Explained Triceps Explained Abdominal Muscles Explained Module 03: Muscle Growth Fundamentals Common Muscle Growth Myths Debunked Muscle Hypertrophy Explained Progressive Overload How Much Muscle Can You Gain in A Week/Month/Year Module 04: Client Assessment Client Interview Estimating 1 Rep Maximum Strength Module 05: Workout Design Workout Design Overview Adherence The 4 Most Important Exercises For Beginners How Many Isolation Exercises Should You Do? Exercise Order Volume: How Many Sets & Reps? Intensity: How Heavy Should You Train? How Often Should You Train? The Ideal Rest Periods Time Under Tension Explained Module 06: Sample Workouts Sample Workouts Intro How to Design a Beginner Workout How To Warm Up Before Lifting Weights 3 Day Beginner Routine 4 Day Routine 5 Day Routine Module 07: Exercise Videos Exercise Videos Overview 5 Most Important Aspects Of Correct Lifting Form Bench Press Chest Press Machine Squats Deadlift Overhead Press Dumbbell Overhead Press Lat Pulldown Dips Barbell Row Barbell Row (Different Grip) Cable Row Iso Row Machine Module 08: Exercise Videos: Lsolation Exercises Hammer Curls Triceps Rope Pushdown Calf Raise Shoulder Front Raise Shoulder Side Raise Butterfly / Pec Deck Dumbbell Flyes Military Press Pull-Up Hammer Rope Curls Triceps Extensions Module 09: Setting Up A Bodybuilding Diet Nutrition Overview Calories Explained How to determine your calorie maintenance level (TDEE) Ideal Protein Intake Ideal Carb Intake Ideal Fat Intake What about the remaining calories Determining Meal Structure Quality Protein Foods Quality Carb Foods Quality Fat Foods Adjusting Your Diet For Muscle Gains Adjusting Your Diet For Weight Loss The Perfect Pre Workout Meal The Perfect Post Workout Meal Module 10: Supplements Supplements Overview Top 3 Beginner Supplements How To Use Protein Powder How To Use Creatine Beta-Alanine BCAAs Module 11: Rest & Recovery Recovery Overview Post Workout Recovery Routine How To Break Through A Strength Plateau How To Deload Correctly The importance of sleep 6 Tips To Fall Asleep Faster Module 11: FAQ & Miscellaneous Should Men & Women Train Differently? What Should You Eat Before Bed To Build Muscle? Does Electric Muscle Stimulation (EMS) Work? What Should You Train On Your First Day At The Gym? Assessment Process Once you have completed all the modules in the Gym Workouts, Bodybuilding and Muscle Growth course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Gym Workouts, Bodybuilding and Muscle Growth course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Fitness enthusiasts will love this exclusive Gym workout, Bodybuilding and Muscle Growth online training. Especially Gym Instructors Personal Trainers Bodybuilders Fitness Coaches Aspiring Professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path Learn the fundamentals of workout, bodybuilding and muscle growth with this course. A few opportunities in this sector are; Gym Instructor Gym Manager Sports Coach Personal Trainer Athlete Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique course might help you get there! Expand your expertise with high-quality training - get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this course. This UK Insurance and Practice Diploma is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 06 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! What will you learn from this Course: Learn about the basic principles and practices Understand how it works Get a full overview of the relevant industry Discover different types of risks involved and how to address them. Learn the five basic ways to deal with risk Learn about different types and their benefits. Understand different aspects of life, health, business and vehicle insurance Find out the elements and clauses of an insurance contract. Explore the essential skills required to become an insurance account manager. Gain an integrated view of insurance account management and how it can be best practised. UK Insurance and Practice Diploma Enrol in the UK Insurance and Practice Diploma course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete programme in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum of UK Insurance and Practice Diploma*** Here is the curriculum breakdown: Module 1: Definition of Insurance Module 2: An Overview of the Insurance Industry in the UK Module 3: Basics Module 4: Principles and Practices Module 5: Elements and Clauses of Insurance Contract Elements of Insurance Contract Various Clauses of Insurance Contract Module 6: Home Insurance Module 7: Life and Health Insurance Module 8: Business Insurance Module 9: Vehicle Insurance Module 10: Human Behaviour Module 11: Essential Skills for the Insurance Account Manager and Broker Module 12: Underwriting Essentials Module 13: Fraud Assessment Process Once you have completed all the modules in this course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this course? Anyone interested in learning more about the topic is advised to take this course. This course will help you understand the topic thoroughly and enable you to understand the basic concepts. Enrollment in this course is open to everybody. You can access the course materials from anywhere in the world; there are no restrictions. You should enrol in this course if you: Wish to gain a better understanding of UK Insurance and Practice. Already working in this field and want to learn more. Is a student pursuing a relevant field of study? looking for a job in the relevant industry? Requirements UK Insurance and Practice Diploma This programme does not require any prior knowledge; everyone may participate! Career path UK Insurance and Practice Diploma After completing this UK Insurance and Practice Diploma course, you are to start your career or begin the next phase of your career in this field.
Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.