Is your closet in a mess and full of clothes that you hardly touch? Hit the reset button on your work and social life by taking this course. Not only will you gain space, but you can save money and make a profit by selling unwanted items that have been gathering dust for months. This incredibly useful guide will teach you how to revitalise your personal storage space, make it attractive and efficient, and remove that clutter that will never bring joy to your life. By taking this Revamp Your Closet course, which is packed full of tips and recommendations from industry experts, you can make an amazing space in your home, and it's all achievable on a low budget. This course is called Revamp Your Closet for a good reason. You'll be shown how to recognise your closet's virtues and how to make them ideal for your purpose. Easy-to-follow processes will inspire you to completely reorganise its fittings and sort through the clothes that are currently taking up the spaces within. Each online module will cover a different aspect of the renovation, and you'll soon be building, improving, and extending that tired old area. You'll then learn how to maximise that space and make it look stunning whilst keeping it within an affordable budget. This can evolve into a real business opportunity, so you'll even be shown how to develop these organisational skills into a business and help clients become as savvy as you are. Learning Outcomes of the Course: Know how to review and individualise a closet space Gain an understanding of 'organisation' and its benefits Learn how to fold, hang, and store clothes and accessories efficiently Understand how to maintain the organisation Discover how to renovate on a tight budget successfully Be able to build a new one and make the most of the available space Attain the skills to sell unwanted clothes for profit Acquire the ability to start a professional organising business With this comprehensive this course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enroling on the Revamp Your Closet course will ensure that you land your dream career faster than you thought possible. Start your learning journey with this course straight away and take a step forward in securing a better future! Why Should You Choose Us? Opportunity to earn a certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Here is the curriculum breakdown of the Course: Module-1: An Overview Preamble Individualised Space Location and Types Fundamentals Module-2: Organisation of Closet Understanding Organisation Benefits of Organising Fundamentals of Organisation Initial Approach to Organising a Hanging Clothes vs Folding Clothes Organising Shirts Organising Bottoms Organising Dresses Organising Jackets Organising Bags, Belts, and Scarves Organising Jewellery and Undergarments Final Touches to Organisation Keeping an Organised Space Module-3: Renovation of Closet Purging Splurges Revamping on a Budget Standard Issues Making the Most of Your Space Sustaining the Structure Module-4: Building and Improvement Custom Space Adding Space Building a New One Module-5: Maximising, Budgeting and Trading Space Maximisation Setting a Clothing Budget Spreadsheet for Inventory Creation of the Dream Wardrobe Renting Clothes vs Buying Clothes Tips for Buying and Selling Clothes Online Money-Saving Tips Module-6: Professional and Business Aspects of Closet Organising Overview of Professional Organising Duties of a Professional Organiser Types of Professional Organising Personnel Starting a Professional Organising Business Association of Professional Declutterers and Organisers Assessment Process Once you have completed all the modules in the Revamp Your Closet course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This Revamp Your Closet course is ideal for anyone interested in this topic and who wants to learn more about it. This will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Revamp Your Closet program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This course is appropriate for those wishing to start a professional organising or renovation business to operate in an advisory or practical role. It is also useful for personal home improvement. As such, it covers the following careers and roles: Wardrobe Management Coordinator Professional Organiser DIY Specialist or Decorator Home and Life Designer Life Coach Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The English for Healthcare Assistant online course is a comprehensive program designed to help healthcare assistants improve their English language skills. This English for Healthcare Assistant course covers a wide range of topics, including medical vocabulary, communication techniques, and cultural competency. With this English for Healthcare Assistant online course, healthcare assistants will be able to better understand and communicate with patients, colleagues, and supervisors. This English for Healthcare Assistant course comes with a FREE PDF certificate upon completion, which can be added to your CV or resume to demonstrate your commitment to professional development and your proficiency in the English language. The English for Healthcare Assistant course covers the following topics: Medical Vocabulary Communication Techniques Cultural Competency Patient-Provider Interactions Reading and Interpreting Medical Documents Conversation and Dialogue Practice By taking this English for Healthcare Assistant course, you will be able to: Understand and use medical vocabulary effectively Communicate effectively with patients, colleagues, and supervisors Read and interpret medical documents with confidence Enhance your cultural competency when working with patients from diverse backgrounds Enrol now to improve your English language skills and advance your career in the healthcare industry. Gifts Courses with this English for Healthcare Assistant: Course 01: Healthcare Assistant Diploma Course 02: Phlebotomy Training *** Course Curriculum of the English for Healthcare Assistant course*** Module 01: Human Body Vocabulary with Pictures Introduction to human body vocabulary, featuring visual aids to enhance understanding of anatomical terms and concepts. Module 02: Equipment, Instruments and Lab Tests Overview of medical equipment, instruments, and common laboratory tests, including their purposes and proper usage. Module 03: Acronyms and Abbreviation Explains frequently used medical acronyms and abbreviations, essential for efficient communication in healthcare settings. Module 04: Digestive System Covers the anatomy and functions of the digestive system, including common disorders and diagnostic procedures. Module 05: Cardiovascular System Focuses on the cardiovascular system, detailing the heart, blood vessels, and circulatory processes. Module 06: Blood and Immunity System Explores the components and functions of the blood and immune system, emphasizing their roles in health and disease. Module 07: Respiratory System Introduction to the respiratory system, including anatomy, physiology, and common respiratory conditions. Module 08: Musculoskeletal System Discusses the musculoskeletal system, covering bones, muscles, joints, and their roles in movement and support. Module 09: Central Nervous System Overview of the central nervous system, including the brain, spinal cord, and neurological functions. Module 10: Professional Communication and Behaviour Highlights the importance of professional communication and behaviour in healthcare, focusing on effective interaction with colleagues and patients. Module 11: Interviewing Techniques Teaches essential interviewing techniques for gathering accurate patient information and building rapport. Module 12: Adapting Communication to a Patient's Ability to Understand Provides strategies for modifying communication methods to suit patients' comprehension levels, ensuring clear and effective information exchange. Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the English for Healthcare Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Human Body Vocabulary with Pictures 21:03 1: Module 01: Human Body Vocabulary with Pictures Preview 21:03 Module 02: Equipment, Instruments and Lab Tests 13:56 2: Module 02: Equipment, Instruments and Lab Tests 13:56 Module 03: Acronyms and Abbreviation 22:59 3: Module 03: Acronyms and Abbreviation 22:59 Module 04: Digestive System 11:47 4: Module 04: Digestive System 11:47 Module 05: Cardiovascular System 11:15 5: Module 05: Cardiovascular System 11:15 Module 06: Blood and Immunity System 07:40 6: Module 06: Blood and Immunity System 07:40 Module 07: Respiratory System 08:11 7: Module 07: Respiratory System 08:11 Module 08: Musculoskeletal System 08:22 8: Module 08: Musculoskeletal System 08:22 Module 09: Central Nervous System 07:30 9: Module 09: Central Nervous System 07:30 Module 10: Professional Communication and Behaviour 13:03 10: Module 10: Professional Communication and Behaviour 13:03 Module 11: Interviewing Techniques 22:06 11: Module 11: Interviewing Techniques 22:06 Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 12: Module 12: Adapting Communication to a Patient's Ability to Understand 13:46 Assessment (Optional) 15:00 13: Assessment 15:00 Order Your Certificate 02:00 14: Order Your CPD Certificate 01:00 15: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This English for Healthcare Assistant course is suited for those who are Interested in pursuing a career in this sector. Committed to improving their abilities. Trying to establish a productive workforce. Attempting to boost office productivity. Determined to create an employee-friendly environment. Requirements You will not need any prior background or expertise to enrol in this English for Healthcare Assistant course. Career path This English for Healthcare Assistant course will help you to excle your career in following fields, as well as in the United Kingdom, the average yearly salary for healthcare professionals is as follows: Healthcare Assistant: £23,000 Nurse: £35,000 Doctor: £90,000 Medical Translator: £32,000 Medical Researcher: £45,000 Medical Sales Representative: £45,000 Certificates Certificate Accredited by CPDQS Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Description: A business process is a set of activities that will help to accomplish a specific organizational goal. It makes an organization's workflow more effective and efficient. It also helps companies leverage processes to achieve your purposes successfully. Business Process Management & Improvement explains the fundamentals of business process management and business process lifecycle. You will also learn about vision, design, modeling and execution phase. To be successful in business, you need to learn about leadership such as setting goals, lighting a path, and convincing others to follow. Besides, you will be exploring the gap analysis tools, which can help you define problems, find solutions and improve the process to boost your business. Following that, you will learn about lean process improvement. It helps in generating more value for customers with fewer resources. Additionally, you will also be able to deal with a sudden emergency situation. Learn business improvement techniques, methods and all the efficient matters that you need to get success in your business. So register now! Learning Outcomes: Provide definition for business process management as well as associated ideas Identify the crucial methods that play in a business Understand the role of technology for process management Improvise an outlook for directing process management Realise how to design or develop the current system by applying the business process lifecycle Build a process map Execute a what-if analysis to advance your procedures Apply and look out process changes Figure out how Lean and six sigma terminologies can help manage and developing the systems Implement a range of contents as well as techniques to get rid of waste and avoidable items Know defining the term 'gap analysis' Recognise various kinds of gap analyses Learning to perform all phases of the gap analysis process Produce a gap analysis report Provide a definition to Lean as well as its major terminologies Relate the Toyota Production Process and the TPS house Analyse the five crucial progress concept Apply the Kano model Recognise as well as decrease different kinds of waste Generate a strategy for a more atmospherically Lean organisation Apply the PDSA and R-DMAIC-S models Execute Lean thinking frameworks, involving 5W-2H, Genchi Genbutsu as well as Gemba Make a preparation for at the same time, complete a basic 5-S Narrate the prime components of Kaizen incidents, particularly a Kaizen blitz Assemble, analyse, as well as explain data through applying flow charts, Ishikawa (fishbone) diagrams, and value stream maps Return to their organisation with a strategy to commence incorporating Lean for their corporate norms Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Process Management & Improvement is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Process Management & Improvement is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module : 2 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Module : 3 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Mock Exam Mock Exam- Business Process Management & Improvement 00:30:00 Final Exam Final Exam- Business Process Management & Improvement 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Most of the organisation view improvement as a temporary event while Lean organisation views it as a continuous action. Continuous improvement is a Lean process improvement methodology that provides a structured and disciplined approach which teams need to keep improving as their top priority. The Development with Lean Process covers everything about the Lean Process Improvement and helps you to implement those in your firm. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Lean Process Development Course Overview 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Lean Process Improvement Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Mock Exam Mock Exam- Development with Lean Process 00:20:00 Final Exam Final Exam- Development with Lean Process 00:20:00 Assignment Assignment - Development With Lean Process 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in British Sign Language (BSL) Interpreter and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one British Sign Language (BSL) Interpreter bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand British Sign Language (BSL) Interpreter course that will enhance your skills and prepare you for the competitive job market. Also, our British Sign Language (BSL) Interpreter experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in British Sign Language (BSL) Interpreter, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This British Sign Language (BSL) Interpreter Bundle Consists of the following Premium courses: Course 01: British Sign Language Interpreter Training Course 02: British Sign Language (BSL) Level 1 & 2 with Bonus Module Course 03: Counselling Children & Supporting Their Wellbeing Course 04: Understanding Autism Awareness and Diagnosis Level 2 Course 05: Mental Health Course Course 06: Child Neglect Awareness Certificate Course Course 07: Play Therapy Course 08: Home Based Childcare Course Course 09: Anti Social Behaviour Course 10: Learning Disability Awareness Course 11: SEN Teaching Assistant and Child Development - Complete Bundle Course 12: Health and Social Care Level 2 Course 13: Remote Teaching Online Course 14 Creativity and Problem Solving Skills Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Bundle Course 01: British Sign Language Interpreter Training British Sign Language Level 1 Introduction to BSL and Fingerspelling Exchanging Personal Information Families Numbers (Time, Calendar and Money) Colours Transports Weather Directions Activities/Hobbies and Sports Description of A Person and Clothes Animals Numbers (Money) Foods and Drinks Exam British Sign Language Level 2 Course 02: British Sign Language (BSL) Level 1 & 2 with Bonus Module Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal and Pets Describing family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using the numbers Days and Months Dialogue Module 07 Home Questions and statements about the home Work Work Dialogue School Activities at School Dialogue Shopping Shopping and Spending Dialogue Module 08 Travel Holiday Travel and Holiday Dialogue Hobbies and Activities Hobbies and Interests Dialogue Food & Drinks Dialogue Module 09 Object and Shopping Story Home story Food and Drinks story Activities Story Travelling and Holiday Story Hobbies and Interests Story Course 03: Counselling Children & Supporting Their Wellbeing Section 01: Introduction Section 02: Prevalence Section 03: Definition of Mental Health Section 04: Recognizing Mental Health Problems among Children Section 05: Signs and symptoms of Mental Health Difficulties among Children Section 06: How can we help children experiencing mental health difficulties? Section 07: Accessing External Support Systems Section 08: Testing Your New Knowledge and Skills Section 09: Bonus Course 04: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 05: Mental Health Course Introduction to Mental Health Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Mental Health Legislation and Services Mental Health In The Workplace Course 06: Child Neglect Awareness Certificate Course Introduction to Child Neglect Signs of Child Neglect Risk Factors for Neglect The impact of Child Neglect Child Neglect Cases Legislation Surrounding Child Neglect Responding to and Reporting Child Neglect Prevent Child Negligence Course 07: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless Play Interventions for Disaster Mental Health Case Studies and Recent Trends in Play Therapy Course 08: Home Based Childcare Course Introduction to Home-Based Childcare Registering as an Approved Home-Based Childcarer Effective Skills of a Childcarer Children's Learning and Development Safeguarding Children Health and Safety Healthy Food for Children Children with Special Needs Law and Legislation Course 09: Anti Social Behaviour Overview of Anti-social Behaviour Family Influences on Anti-social Behaviour Anti-Social Behaviour Order Anger and Anti-social Behaviour Understanding Antisocial Personality Prevention of Anti-social Behaviour Course 10: Learning Disability Awareness Learning Disability and Mental Health Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Learning Disability Nursing Throughout the Lifespan Role of the Learning Disability Nurse in Promoting Health and Well-Being Care Planning in Mental Health Settings Nursing Models and Behavioural Interventions The Future of Learning Disability Nursing Future Spheres of Practice for Learning Disability Nursing Course 11: SEN Teaching Assistant and Child Development - Complete Bundle Special Education Needs (SEN) An Overview SEN Support High Quality Teaching for Pupils with SEN SEN Teaching Methodologies Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership Course 12: Health and Social Care Level 2 Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities British Sign Language (BSL) : The Economics of Healthcare Strategic Marketing for Health and Social Care Managing Finance in Health and Social Care Managing Service Delivery in Health and Social Care Course 13: Remote Teaching Online Introduction to Remote Teaching Remote Teaching Strategies Remote Teaching Tools Remote Teaching Methods Instructional Strategies & Final Tips Course 14: Creativity and Problem Solving Skills Getting Started The Problem Solving Method Information Gathering Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this British Sign Language (BSL) Interpreter bundle. Requirements Our British Sign Language (BSL) Interpreter is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Workplace Health & Safety Level 3 Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of office or business administration and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field. The Workplace Health & Safety Level 3 Course is organized into 35 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 21 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Basics of Health and Safety Introduction 01:00:00 Health and Safety Related Accidents and ill-health 00:30:00 Health and Safety in The workplace 00:30:00 Workplace Hazards 01:00:00 Managing health and safety in Workplace 01:00:00 Legal Responsibilities and Requirements 00:30:00 RIDDOR - Reporting of accidents and incidents 00:30:00 Conclusion 00:15:00 Safety at Workplace Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Developing a Safety Manual Setting the Stage 00:15:00 Safety Procedures Basics 00:15:00 Flowcharting 00:30:00 Gathering Information 00:30:00 Procedure Writing 00:15:00 Honing the Draft Procedure 00:30:00 Some Other Methods 00:15:00 Recommended Reading Recommended Reading: Workplace Health & Safety Level 3 00:00:00 Mock Exam Mock Exam- Workplace Health & Safety Level 3 00:30:00 Final Exam Final Exam- Workplace Health & Safety Level 3 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
------------------------NEW YEAR SALE ENDS TODAY------------------------ Give a compliment to your career and take it to the next level. This Audiology will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Audiology will help you keep ahead of the pack. The Audiology incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Audiology will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Audiology, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Audiology course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Audiology Bundle Consists of the following Premium courses: Course 01: Audiology Course 02: Child Language Disorder (CLD) Course 03: Speech & Language Therapy Course 04: Child Psychology Course 05: Counselling Children & Supporting Their Wellbeing Course 06: Child Neglect Awareness Certificate Course Course 07: Understanding Autism Awareness and Diagnosis Level 2 Course 08: SENCO (Special Educational Needs Coordination) Training Online Course 09: Play Therapy Course 10: Safeguarding Children Level 3 Course 11: Creativity and Problem Solving Skills So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Audiology: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum Course 01: Audiology Introduction to Audiology Anatomy and Physiology of the Ear Part One Anatomy and Physiology of the Ear Part Two Acoustics and Psycho-acoustics Pure tone audiometry Part One Pure tone audiometry Part Two Pure tone audiometry Part Three Audiological Disorders Part One Audiological Disorders Part Two Audiological Disorders Part Three Disorders of the Auditory Nervous System Rehabilitation for Hearing Impairment Part One Rehabilitation for Hearing Impairment Part Two Course 02: Child Language Disorder (CLD) Introduction to Child Language Disorder Children with Specific Language Disorder Acquired Language Disorders in Children Language Disorders in Children with Intellectual Disability of Genetic Syndromes Diagnosis Treatments for Child Language Disorders Course 03: Speech & Language Therapy An Overview of Speech Therapy The Science of Speech The Anatomy of Speech Characteristic of Speech: Linguistic Discipline Literacy and Language Development Child Speech & Language Disorders Adult Speech & Language Disorders How to Help a Child with SL Difficulties Course 04: Child Psychology Introduction to Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors That Influence Development Cognitive Development Social and Emotional Development Personality and Intellectual Development of Children Stages of Language Development Understanding Moral Development Play, Imagination, and Creativity Problems of Infancy Problems of Childhood Problems of Adolescence Course 05: Counselling Children & Supporting Their Wellbeing Introduction Prevalence Definition of Mental Health Recognizing Mental Health Problems among Children Signs and symptoms of Mental Health Difficulties among Children How can we help children experiencing mental health difficulties? Accessing External Support Systems Testing Your New Knowledge and Skills Bonus Course 06: Child Neglect Awareness Certificate Course Introduction to Child Neglect Signs of Child Neglect Risk Factors for Neglect The impact of Child Neglect Child Neglect Cases Legislation Surrounding Child Neglect Responding to and Reporting Child Neglect Prevent Child Negligence Course 07: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 08: SENCO (Special Educational Needs Coordination) Training Online Introduction to SEN Co-ordination The SENCO Role in Policy and Practice Roles and Responsibilities within whole School SEN Co-ordination Supporting Teaching and Learning The SENCO and the Senior Leadership Team Supporting Colleagues and working with Professionals and Organisations beyond the School Developing Relationship with Pupils and Parents SENCO's Role in Leading and Managing SEND Administration Challenges and Opportunities Developing Inclusive Practice and the Future SENCO Role Course 09: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless Play Interventions for Disaster Mental Health Case Studies and Recent Trends in Play Therapy Course 10: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do after Referral Safeguarding Trafficked Children Infant Mental Health and Early Attachment Assessing Need and Providing Early Help Course 11: Creativity and Problem Solving Skills Getting Started The Problem Solving Method Information Gathering Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Audiology is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Audiology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
– the practical steps you need to know This live online suicide intervention training covers a wealth of essential information and strategies to help you help anyone you suspect may be thinking about or planning suicide, or who has survived a previous attempt… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) You never know when you may need these skills… Brilliant! I’ve been on previous suicide intervention courses over the years, but this is by far the best – great pace, very knowledgeable trainer...who brings real experience into the learning...SUE HASWELL Join Malcolm Hanson LIVE ONLINE on Tuesday 12th March for his essential suicide intervention training, delivered via Zoom. Book your place and we’ll send you the Zoom link the day before the event. BONUS Recording – the training is recorded, in case anyone experiences technical difficulties, so you also get a recording for a limited time afterwards to maximise your learning. Why take this suicide prevention course Suicide can be a difficult subject to broach and a daunting one to deal with – anyone working with distressed or depressed people wants to keep them safe, to give them the hope they need that circumstances can change for the better, and to provide the skills for coping until that comes about. When people can’t envisage an end to their difficulties, particularly in highly challenging times, a slump into depression can all too quickly spiral down into suicidal thoughts, plans and suicide attempts. The negative trance state of depression itself can beguile people into thinking that there is no other way out of their hopelessness. Thankfully, there is much we can do to help – as this indepth suicide intervention course shows. Tutor Malcolm Hanson has a wealth of experience at helping seriously distressed people get through difficulties which he draws upon as he takes you clearly through the steps to take when faced with anyone who feels suicidal. (He worked for 9 years as a psychotherapist in NHS primary care in an area of extreme deprivation, and for many more years since has seen patients referred by GPs, social workers, psychiatrists, police and probation officers for complex issues.) He has successfully helped clients experiencing multiple trauma (including veterans), chronic pain and terminal illness, clients struggling with uncertain asylum status or facing deportation, and also victims of human trafficking – a tragic range of circumstances in which even the most resilient may sometimes sink into despair. His compassion and understanding shine through this course as he shares with you what he has learnt, along with the latest psychiatric research and risk assessment strategies, to give you the knowledge and assurance you need to work confidently and respectfully with clients struggling to find reasons to stay alive. You will learn how to build in expectation of positive change from the start, have plenty of time to benefit from group discussions and will work through case scenarios with other attendees to help embed your learning. Suicide affects countless people, not only those directly involved, and is now the most common cause of death in men aged 17 to 34. The highest suicide rate is in men aged 45–49; in women, it is highest in those aged between 50–54.1 Join us for this practical online suicide prevention training to learn how you can help reverse this state of affairs… Book your place So much helpful and insightful information delivered in a way that was easy to listen to and take on board...STEVEN TESSEYMAN What will you learn Deeper insight into when and why different people consider suicide Crucial elements needed to build rapport with suicidal people Why most suicidal crises are surprisingly temporary How to normalise circumstances safely A model for running therapeutic sessions that best manages suicide risk Ways to use your own demeanour to instil confidence in the person who is feeling suicidal Effective information gathering to challenge unhelpful beliefs What to look for in their answers to your questions How to broach the subject of suicidal thoughts A structure for difficult conversations The ability to reframe unhelpful beliefs Methods of risk assessment that do not risk losing rapport Advances in psychiatric research on suicide risk management and the implications of this for psychotherapy and counselling How to use language of influence Effective means to address beliefs about being a burden How to set realistic and empowering goals How to make best use of the client’s own resources The importance of addressing emotional needs How to create a safety plan Strategies for client safe self-management between sessions The power of guided imagery for working with suicidal clients Powerful insights and hope from real case histories How to take care of yourself – and more… Malcolm is a wonderful communicator: so clear, measured and thoughtful ... it was a pleasure and privilege to learn from himMATTHEW HOPKINS Course Programme The ‘How To Reduce Suicide Risk’ live online course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am The important first steps for suicide risk management 11.00am Comfort break and discussion 11.30am Working with what the client brings 1.00pm Lunch break 1.45pm Rehearsing the safety plan 2.45pm Comfort break and discussion 3.00pm Putting what you have learned into practice 4.00pm Day ends Who is this suicide awareness and prevention course for? Psychotherapists and counsellors All mental health and welfare professionals – including GPs, social workers, the emergency services, pastoral care and outreach workers – and anyone else working with people with suicidal ideation Anyone concerned for personal or HR reasons – the training contains a lot of key, helpful information which is presented in a clear, easy to understand way, even though it is primarily geared towards carrying out therapy effectively with suicidal clients Anyone working with young people, such as teachers and youth workers, will benefit from this live online suicide intervention course Anyone who may come into contact with people who are very distressed, whether through their paid or volunteer work, will also learn essential live-saving information. Please Note This course is not a substitute for therapy. Reference 1. www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/bulletins/suicidesintheunitedkingdom/2019registrations The one certainty in life is that circumstances ALWAYS change... This online suicide awareness and prevention course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Description: Business Management helps you to oversees and supervise the whole business processes for the growth of your business. If you want to know the secret techniques of managing your business, then you have come to the right place. The Diploma in Business Management course focuses on how to plan, monitor, lead, control, and organise a project. The knowledge acquired from the job will prepare you to pursue a career in Business Operation and Management. Throughout the course, you will learn various branches of business such as basic accounting, finance, marketing, insurance, human resource management, human sciences, business communication, project management, and many more. The course will fill the gap between business goal and practical business operation. Upon completion, you will be able to take decisions for problem-solving. You will also be able to harmonise your company by applying the proper management techniques. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Business Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Business Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 02 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module 03 Understanding the Balanced Scorecard 00:30:00 Overview of the Balanced Scorecard Process 00:30:00 Creating a Project Vision Statement 00:30:00 Understanding Organizational Mission, Vision, and Values 00:30:00 Plans and Processes to Build 00:30:00 Building Balanced Scorecard Teams 00:30:00 Module 04 A Need for Succession Planning 00:05:00 Defining a Succession Plan 00:15:00 Pre-Assignment Review 00:05:00 Identifying Resources and Analyzing Risks 00:15:00 Defining Roles, Responsibilities, and Functions 00:15:00 Gathering Information 00:15:00 Forecasting Needs 00:15:00 Putting the Plan Together 00:15:00 Putting the Plan into Action 00:15:00 Module 05 Understanding the Global Business Environment 00:45:00 The Global Trade Market 00:30:00 Products and Services 00:30:00 E-Commerce on the Global Stage 00:30:00 Working in the Global Context 00:45:00 The Economics of Global Business 00:00:00 The Logistics of Global Business 00:46:00 Rules and Regulations 00:45:00 Beyond the Rules - Ethical Concerns 00:45:00 Choosing Your Growth Strategy 00:30:00 Building Your Growth Plan 00:30:00 Implementing Your Growth Plan 00:30:00 Module 06 What is Corporate Social Responsibility? 00:30:00 Creating a Corporate Social Responsibility Program 00:15:00 Corporate Social Responsibility Principles 00:30:00 Mock Exam Mock Exam- Diploma in Business Management 00:30:00 Final Exam Final Exam- Diploma in Business Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00