5531 Courses

Highlights of the Course Course Type: Online Learning Duration: 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about life coaching Understand the core competencies and principles of life coaching Explore the various areas of life coaching Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert life coach Managing Difficult People Training Program Course Master the skills you need to propel your career forward in life coaching. This course will equip you with the essential knowledge and skillset that will make you a confident life coach and take your career to the next level. This comprehensive difficult people course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this difficult people course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective life coaching practice and equip you with the essential skills, confidence and competence to assist you in the life coaching industry. You'll gain a solid understanding of the core competencies required to drive a successful career in life coaching. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for life coach or for people who are aspiring to specialise in life coaching. Enrol in this difficult people course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive difficult people course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this life coaching can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This difficult people course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This difficult people course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This difficult people course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Difficult People Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving Part 1 - Specific Techniques For Handling Difficult People 00:13:00 Problem Solving Part 2 - Specific Techniques For Handling Difficult People 00:13:00 Problem Solving Part 3 - Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations 00:10:00 Bonus Lecture. Learn How To Make Difficult Emotions Pass you by 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

The course, Dealing with Difficult People in Life & Work - Powerful!, will help you to take strategic steps towards difficult people. It might not be possible to step away from difficult people, especially if it is your job to cope with them. There are ways to manage your relationships in a positive manner.  The course on dealing with difficult people is designed by Prof. Paul Cline (PhD) and Sador Kiss. The instructors are experts in the field of psychology and years of experience in mentoring people. Throughout the course, you'll learn how to control your emotions in relation to your power and strength under particular circumstances. You'll discover techniques of setting up boundaries and enhancing day-to-day collaborations. What you'll learn You Will Have Specific Skills to Handle Each Major Type Of Difficult Person Effectively Be More Effective In Dealing With Office Politics Be Better Able To Set Boundaries Understand Difficult People Better - Understand Why They Do What they Do You Will Have Unique Strategies For Dealing With Difficult People Not Found Elsewhere Why You Should Choose 'Dealing with Difficult People in Life & Work' Access from all types of devices with internet access and optimum screen size 2 hours of video lessons 1 full-length article 1 downloadable resource A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Gaining the skills to deal with the majority of difficult people successfully Setting up boundaries Learning about some uniques strategies for dealing with difficult people Dealing with office politics Understanding the actions and perspectives of difficult people Who is this course for? The course is applicable to anyone who deals with difficult people in their job or professional life. It especially relates to managers, HR professionals, supervisors, mental health workers and teachers. Requirements PC Beginner Level and Internet Access Career Path If you are good with people, you make quick progress in your job. In your family, people approach you for suggestions and you can help others with their relationships. More importantly, you can maintain a healthy balance in your personal life and workplace if you can deal well with difficult people. Dealing With Difficult People In Life & Work - Powerful! Fundamentals of Dealing With Difficult People AND Ourselves FREE 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00

Dealing with Difficult People: Dealing with Difficult People Course Online Dealing with a difficult or toxic personality can be emotionally and physically damaging, especially if the person is your boss or sits in the cubicle next to you. Many people find it difficult to confront those who compromise their comfort and job security, but standing up for yourself is important. This Dealing with Difficult People: Dealing with Difficult People Course provides learners with a thorough understanding of how to identify difficult personality types and effectively deal with them and provide the skills required for dealing with difficult people. Without solid coping mechanisms in place, the stress of dealing with difficult individuals and difficult situations can lead to a lack of productivity, a bad attitude, and a reluctance to come to work. Our Dealing with Difficult People: Dealing with Difficult People Course provides tools for dealing with workplace behavior issues caused by whiners, time wasters, intruders, and gossips. Participants learn how to deal with a variety of challenging situations through hands-on activities and practice exercises. Unlock the secrets to success with our Dealing with Difficult People course. Gain invaluable skills to tackle challenging interactions head-on. Master the art of Dealing with Difficult People effortlessly. Elevate your communication prowess and navigate any situation with finesse. Enroll now and conquer every encounter with confidence! In our transformative Dealing with Difficult People course, discover effective strategies to handle even the toughest individuals. Learn powerful techniques for Dealing with Difficult People in diverse settings. Acquire practical tools to defuse conflicts gracefully. Excel in Dealing with Difficult People professionally and personally. Elevate your interactions and thrive in any circumstance. Enroll today for unparalleled growth opportunities! Special Offers of this Dealing with Difficult People: Dealing with Difficult People Course This Dealing with Difficult People: Dealing with Difficult People Course includes a FREE PDF Certificate. Lifetime access to this Dealing with Difficult People: Dealing with Difficult People Course Instant access to this Dealing with Difficult People: Dealing with Difficult People Course Get FREE Tutor Support from Monday to Friday in this Dealing with Difficult People: Dealing with Difficult People Course Main Course: Dealing With Difficult People Training Course Course Included Dealing with Difficult People: Dealing with Difficult People Course Course 01: Level 1 Business Management Course 02: Level 7 Diploma in Leadership and Management [ Note: Free PDF certificate as soon as completing the Dealing with Difficult People: Dealing with Difficult People Course] Dealing with Difficult People: Dealing with Difficult People Course Online Industry Experts Designed this Dealing with Difficult People: Dealing with Difficult People Course into 07 detailed modules. Course Curriculum of Dealing with Difficult People Training Course Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type Assessment Method of Dealing with Difficult People Course After completing each module of the Dealing with Difficult People: Dealing with Difficult People Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Dealing with Difficult People Course After completing the MCQ/Assignment assessment for this Dealing with Difficult People: Dealing with Difficult People Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Dealing with Difficult People: Dealing with Difficult People Course Online This Dealing with Difficult People: Dealing with Difficult People Course is ideal for executives, managers, supervisors, team leaders, project managers, and anyone else who has been affected by negativity in the workplace caused by a difficult person. Requirements Dealing with Difficult People: Dealing with Difficult People Course Online Students who intend to enroll in this Dealing with Difficult People: Dealing with Difficult People Course must meet the following requirements: Dealing with Difficult People: Good command of the English language Dealing with Difficult People: Must be vivacious and self-driven Dealing with Difficult People: Basic computer knowledge Dealing with Difficult People: A minimum of 16 years of age is required Career path Dealing with Difficult People: Dealing with Difficult People Course Online The Dealing with Difficult People: Dealing with Difficult People Course is meant to prepare you for the job of your dreams, an advancement at work, or to become self-employed and establish your own business. Certificates Certificate of completion Digital certificate - Included

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on Dealing With Difficult People Training Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing With Difficult People Training Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing With Difficult People Training Course. It is available to all students, of all academic backgrounds. Requirements Our Dealing With Difficult People Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 01:30:00 total length •Module 01: Difficult Promo: 00:06:00 •Module 02: Fundamentals: 00:08:00 •Module 03: Foundational Tips and Tools: 00:16:00 •Module 04: Difficult People - Relationships: 00:13:00 •Module 05: Difficult People - Solutions: 00:13:00 •Module 06: Problem - Solving: 00:14:00 •Module 07: Final Notes and Tips: 00:10:00 •Module 08: Bonus Video - dealing With Emotions & Anger: 00:10:00 •Assignment - Dealing With Difficult People Training Course: 00:00:00

This is a highly interactive programme designed by the communication experts at TCM. The course helps learners to develop essential skills for everyday management. On this programme, delegates learn how to navigate the complex maze of having difficult conversations, managing performance, and giving bad news. Offering a proactive and hands on approach to teaching, the TCM trainers equip delegates with the confidence to have those crucial conversations, to prevent disputes before they escalate out of control and, to be assertive in addressing performance issues to achieve engagement and sustainable outcomes.

Difficult Conversations

Saving Difficult Customers Certification Indeed, even fruitful associations should manage disappointed clients or customers every once in a while. A portion of these clients will be hostile, regularly on the grounds that they feel irate or upset and battle to control their feelings. As such, they are "troublesome clients". Taking care of these clients requires solid relational abilities, a quiet way and an eagerness to work with the client. In this course, you will figure out how to determine tense circumstances and resolve protests rapidly and proficiently. You Will Learn: The reasons why a client might be disappointed with an item or administration The most effective method to utilize your voice to stop a strained circumstance, and how trying to avoid panicking can improve a client's disposition Why you ought to never endeavor to reject obligation Why you should zero in on the client first, at that point the difficult that has incited their grumbling Why you ought to circle back to a client after you have tackled their concern Advantages of Taking This Course: In the event that you work in client benefits, this course will help you manage troublesome clients and, thus, decrease your feelings of anxiety On the off chance that you work in an office, this course will help you handle troublesome guests In the event that you work in deals, this course will assist you with stopping tense or off-kilter minutes that may emerge during an attempt to sell something On the off chance that you work in an occupation whereby you regularly come into contact with people in general, for example, the crisis benefits, this course will help you stay quiet in testing circumstances

Managing Difficult Conversation Diploma is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Managing Difficult Conversation Diploma and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

We all have experienced difficult conversations in our life. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. The Difficult Conversations: How To Become a Master of Them course is an attempt to demonstrate how to master difficult conversations at work. You'll focus on both the skillset and the confidence you need to manage difficult conversations successfully. You'll learn how to identify the factors that direct to difficult conversations and get plenty of tips and ideas to ensure both sides have the best possibility of leaving the conflict feeling content. Besides, learn practical ways of handling difficult conversations. Difficult conversations are a significant part of every leader's job. Therefore, this course will be perfect for potential leaders and managers who are responsible to help every team member improve, and handling these conversations. What Will I Learn? Understand the circumstances that lead to difficult conversations Learn ways of handling difficult conversations Understand how to use empathy to facilitate a conversation Ask open and supportive questions Focus on facts, not personalities Use tone and body language to great effect Handle challenges whilst remaining calm Learn how to reach agreement and close the conversation gracefully Requirements: No prerequisites Difficult Conversations Introduction - Welcome from Alan Stevens FREE 00:02:00 Why Are Some Conversations Difficult? FREE 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:02:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Course Certification