Embark on a transformative expedition through the intricacies of the human mind with our Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, and Play Therapy course. This unique blend of psychological disciplines creates a rich tapestry, weaving together the threads of stress management, cognitive behavioural therapy, child psychology, autism awareness, and the therapeutic power of play. Dive into the Psychology of Stress, where you'll unravel the nuanced layers of individual experiences with stress, setting the stage for profound self-awareness. As the journey unfolds, delve into the realm of Stress Management, equipping yourself with an arsenal of strategies to navigate life's challenges. The exploration continues into the Psychology of Anxiety and Anxiety Disorders, providing insights into the intricate workings of the anxious mind. Learn effective coping mechanisms to empower yourself and others in the face of anxiety. This course is not just an educational endeavor; it's a transformative odyssey designed to enhance your understanding of the human psyche. Learning Outcomes Understand the multifaceted nature of stress and its impact on individuals. Acquire practical skills for effective stress management. Explore the psychology of anxiety and various anxiety disorders. Develop coping strategies to deal with anxiety in yourself and others. Gain insights into child psychology, autism awareness, and the therapeutic benefits of play. Why choose this Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy course for? Individuals seeking a holistic understanding of mental health and well-being. Professionals in psychology, counseling, or education aiming to broaden their expertise. Parents, caregivers, and educators interested in child psychology and autism awareness. Anyone looking to enhance their stress management skills and cope with anxiety effectively. Career path Cognitive Behavioral Therapist: £30,000 - £50,000 Child Psychologist: £25,000 - £40,000 Autism Support Specialist: £28,000 - £45,000 Play Therapist: £26,000 - £42,000 Stress Management Consultant: £30,000 - £45,000 Mental Health Educator: £28,000 - £42,000 Prerequisites This Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cognitive Behavioural Therapy, Stress Management, Child Psychology, Autism, Play Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Psychology of Stress What is 'Stress'? 00:09:00 How does 'stress' affect us? 00:09:00 Why do we experience 'stress' differently? 00:10:00 'Good stress' (Eustress) Vs 'Bad stress' (Distress) 00:09:00 'Stress' and 'Burnout' 00:09:00 Individual experiences of 'stress' Coping with stress as an individual 00:09:00 Low ability (inability) to cope with stressors 00:07:00 What do people use to cope with stress? 00:10:00 'Addictions' and Coping with 'Stress' 00:09:00 Stress Management 'Breathing' in Stress Management 00:08:00 Stress-Reducing Techniques 00:10:00 Medication Treatments (Pharmacology) - Part 1 00:06:00 Medication Treatments (Pharmacology) - Part 2 00:04:00 Nutrition and 'Stress' - Part 1 00:04:00 Nutrition and 'Stress' - Part 2 00:06:00 Psychology of 'Anxiety' What do we call 'anxiety'? 00:06:00 What is the difference between 'stress' and 'anxiety'? 00:07:00 When does 'anxiety' become an 'anxiety disorder'? 00:05:00 Anxiety Disorders Generalised Anxiety Disorder (GAD) 00:08:00 Social Anxiety Disorder (Social Phobia) 00:08:00 Panic Disorder 00:07:00 'Addictions' and Anxiety Disorders 00:10:00 Coping with Anxiety Psychotherapy for Anxiety Disorders 00:08:00 Cognitive Behavioural Therapy (CBT) for Anxiety Disorders 00:09:00 Mindfulness & Mindfulness Based Therapy (MBT) 00:11:00 Medial Treatments (Pharmacology) 00:05:00 Anxiety-Reducing Techniques 00:10:00 Final Words Good Bye and Thank You! 00:02:00
Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Coaching & Mentoring - Level 5 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Coaching & Mentoring - Level 5 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Coaching & Mentoring - Level 5 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Coaching & Mentoring - Level 5 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Coaching & Mentoring - Level 5? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Coaching & Mentoring - Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Coaching & Mentoring - Level 5 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Coaching & Mentoring - Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Coaching & Mentoring - Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Coaching & Mentoring - Level 5 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Coaching & Mentoring - Level 5 Module 01: Introduction to Coaching and Mentoring Module 01: Introduction to Coaching and Mentoring 00:28:00 Assessment Module 01 Module 01 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 02: Coaching and Mentoring: Objectives & Processes Module 02: Coaching and Mentoring: Objectives & Processes 00:33:00 Assessment Module 02 Module 02 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 03: Ethical Aspects of Coaching and Mentoring Module 03: Ethical Aspects of Coaching and Mentoring 00:35:00 Assessment Module 03 Module 03 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 04: Coaching and Mentoring Models Module 04: Coaching and Mentoring Models 01:01:00 Assessment Module 04 Module 04 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 05: Effective Communication Skills Module 05: Effective Communication Skills 00:28:00 Assessment Module 05 Module 05 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 06: Personal Skills Module 06: Personal Skills 00:27:00 Assessment Module 06 Module 06 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 07: Management Skills Module 07: Management Skills 00:26:00 Assessment Module 07 Module 07 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 08: Functional Skills Module 08: Functional Skills 00:35:00 Assessment Module 08 Module 08 Final Quiz Exam - Online ILM 5 Certificate in Coaching and Mentoring 00:10:00 Recommended Readings Recommended Readings - Online ILM 5 Certificate in Coaching and Mentoring 00:00:00 Optional Assignment Optional Assignment - Coaching & Mentoring - Level 5 00:00:00
Set your business apart with the 'Branding Fundamentals for New Business' course, a comprehensive program designed to equip budding entrepreneurs and business owners with essential branding skills. This course is a journey through the core principles of effective branding, starting with an introduction to the psychological aspects of why people buy. Each section unfolds a new layer of branding knowledge, from understanding how to stand out as a business owner to mastering the art of storytelling in brand building. The curriculum intricately blends theoretical insights with practical applications, ensuring a well-rounded grasp of branding concepts. Delve into the nuances of brand personality through character typology, the Japanese concept of Ikigai, and the Big Hairy Audacious Goal (BHAG) framework. The course further explores the creation of a strong brand identity, including the development of core values, mission, vision, and their application in real-world scenarios. Learners will also uncover the secrets behind successful naming strategies and brand architecture. The latter sections focus on the power of storytelling and visual identity, including how to collaborate effectively with designers to create a compelling brand image. This course is an essential toolkit for anyone aspiring to create a brand that resonates deeply with its target audience. Learning Outcomes Understand the psychological factors influencing consumer purchases. Develop unique branding strategies to distinguish your business. Master the art of creating and communicating a compelling brand story. Learn the intricacies of visual identity and how to collaborate with designers. Acquire practical skills in naming and building a coherent brand architecture. Why choose this Branding Fundamentals for New Business course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Branding Fundamentals for New Business course for? Entrepreneurs looking to establish a strong brand presence. Business owners seeking to enhance their branding strategies. Marketing professionals aiming to deepen their branding knowledge. Start-up founders wanting to build a distinctive brand identity. Designers and creatives interested in understanding the business aspects of branding. Career path Brand Manager: £28,000 - £50,000 Marketing Strategist: £30,000 - £55,000 Creative Director: £35,000 - £60,000 Brand Consultant: £32,000 - £52,000 Entrepreneur: Variable Graphic Designer: £25,000 - £40,000 Prerequisites This Branding Fundamentals for New Business does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01 1.1 Introduction 00:02:00 1.2 Why Do People Buy? 00:05:00 Section 02 2.1 Standout as a Business Owner 00:03:00 2.2. Hybrid Model 00:01:00 2.3. Character Typology 00:04:00 2.4 Ikigai 00:02:00 2.5. BHAG 00:02:00 Section 03 3.1 Values 00:08:00 3.2 Abilities 00:04:00 3.3 Mission 00:08:00 3.4 Vision 00:03:00 3.5 How to Use Mission and Vision 00:03:00 Section 04 4.1. What are Archetypes 00:04:00 4.2. Paradise Archetypes 00:06:00 4.3. Structure Bringer Archetypes 00:07:00 4.4. Connection Seeker Archetypes 00:06:00 4.5. Mark Leaver Archetypes 00:06:00 Section 05 5.1. Importance of Naming 00:06:00 5.2. Basic Naming Approaches 00:05:00 5.3. Special Circumstances on Naming 00:04:00 5.4. Naming for Solopreneurs 00:03:00 5.5. Brand Architecture 00:06:00 Section 06 6.1. The Importance of Storytelling 00:02:00 6.2. How to Write and Use a Brand Story 00:09:00 Section 07 7.1. What is a Visual Identity 00:03:00 7.2. Visual Identity Booklet 00:05:00 7.3. Working with a designer and Final Notes 00:06:00 Resource Resource - Branding Fundamentals for New Business 00:00:00
The Control of Substances Hazardous to Health (COSHH) Training Level 3 Course offers a comprehensive introduction to handling hazardous substances in the workplace, ensuring compliance with UK safety regulations. This instructor-guided course provides learners with an in-depth understanding of COSHH principles, including the safe management, risk assessment, and control of hazardous substances. It is designed to equip you with the critical knowledge and skills needed to excel in the field of health and safety management.
Anti-Money Laundering (AML): This comprehensive Anti-Money Laundering (AML) course is designed for individuals interested in safeguarding organizations against financial crime. Through up-to-date knowledge and practical guidance, you will be trained in the essential skills required to identify and prevent suspicious activities within any organization. With step-by-step instructions on conducting client risk assessments, this course equips you with a strong foundation in AML procedures.
This Leadership Trainer will provide you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. With this course, you will learn why management matters, and how successful leaders build high performing teams. This comprehensive online Leadership Trainer course will help you Develop your confidence along with your leadership skills. The Leadership Trainer is designed and delivered by industry experts to be a complete education in expert leadership roles, with a focus on role-specific knowledge and key skills. To make this course more accessible for you, we have designed it for both part-time and full-time students, and you will be able to study from your own pace. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.
Microsoft Excel is a powerful tool widely used to create and format spreadsheets, interpret and share data or information to make further accurate conclusions. Mastering Excel can be a valuable investment in both your personal and professional life. Taking this Microsoft Excel 2016 Intermediate course will help you create advanced workbooks and worksheets. Upon successful completion, you will be able to explain massive amounts of data and ensure actionable information from it. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Course Overview Learn the Latest Skills | Acknowledged by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training Building surveying is one of the broadest areas of surveying practice and includes a variety of occupations. You will be required to provide a range of services linked to building upkeep and maintenance, including building design, renovation, or alteration, as well as other property and construction-related tasks. Therefore, in order to exhibit your proficiency in building surveying practice, it's imperative that you comprehend essential knowledge of construction technology, contracts, and building pathology. The fundamentals of contract administration, construction and environmental services, design and specification, inspection, and legal and regulatory compliance are topics covered in our course. Training in these key areas will furnish you with important knowledge and techniques for this multi-disciplined industry and will give you a practical skill set with which to implement key building surveying techniques. What Will You Learn? Introduction to building survey Learn about building information modelling and technology Understand work breakdown structure Reporting various aspects of the building sites All the legal aspects of building survey What classes are included in this package? Earn a digital Certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Lifetime Access Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This Measured Building Surveyor Training course has been designed to train those individuals who work as Building Surveyors or are preparing to do so. It may also benefit comparable roles in the construction industry. Career Path Training offered by the Measured Building Surveyor could potentially benefit a range of roles but would particularly enhance careers in: Surveyor Contractor Civil Engineer Project Manager Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievements from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment On successful completion of the Measured Building Surveyor, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course.
Master Business Analysis skills by enrolling the Business Analysis Advanced Course course. The course covers the essential management and leadership aspects of the analysis role, the analysis of budget and finance, market evaluation, analysing competition and selecting marketing strategies. In spite of these, the course lets you design a business plan and helps you to choose the right staffs for you. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.