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Embark on a transformative journey of healing and well-being with our comprehensive course, 'Reflexology - Acupressure and Foot Reading.' This meticulously crafted programme seamlessly blends ancient wisdom with modern techniques, providing a unique perspective on holistic health. Dive into the intricacies of acupressure, unraveling the secrets of key pressure points like Large Intestine 4 and Heart 7, and explore the art of foot reading to decode the body's messages. Our engaging modules guide you through the tools essential for effective treatments and shed light on addressing various medical conditions, from anxiety to arthritis. As you progress, discover the significance of foot size, arches, colour, and gaps between toes, unlocking the profound connections between mind, body, and spirit. Congratulations on choosing a course that not only imparts valuable knowledge but also empowers you to become a facilitator of holistic well-being. Learning Outcomes Master the art of acupressure, gaining proficiency in stimulating key points like Lung 10 and Stomach 36. Utilize various tools in your treatments, enhancing your therapeutic skills and ensuring a holistic approach. Develop a nuanced understanding of medical conditions such as anxiety, headaches, and insomnia, learning effective reflexology techniques for each. Grasp the intricacies of foot reading, from interpreting toe line meanings to analyzing skin conditions and nail health. Gain expertise in evaluating feet size, arches, colour, and gaps between toes, allowing you to provide personalized and effective reflexology sessions. Why choose this Reflexology - Acupressure and Foot Reading course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Reflexology - Acupressure and Foot Reading  course for? Individuals aspiring to become holistic wellness practitioners. Health enthusiasts seeking to enhance their knowledge of alternative therapies. Massage therapists looking to expand their skill set. Wellness coaches interested in incorporating reflexology into their practice. Anyone passionate about promoting overall well-being through natural and holistic methods. Career path Holistic Wellness Practitioner: £25,000 - £35,000 Alternative Therapy Consultant: £30,000 - £40,000 Reflexology Specialist: £28,000 - £38,000 Wellness Coach: £22,000 - £32,000 Massage Therapist with Reflexology Expertise: £26,000 - £36,000 Prerequisites This Reflexology - Acupressure and Foot Reading does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Reflexology - Acupressure and Foot Reading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Main Acupressure Points Large Intestine 4 00:02:00 Lung 10 00:01:00 Small Intestine 3 00:01:00 Heart 7 00:02:00 Pericardium 6 00:01:00 Kidney 3 00:02:00 Liver 3 00:01:00 Stomach 36 00:02:00 Section 03: Tools We Can Use In Our Treatment Tools we can use in our treatment 00:02:00 Section 04: Certain Medical Conditions Anxiety 00:05:00 Headaches 00:04:00 Fibromyalgia 00:05:00 Menstrual Disorders 00:02:00 Insomnia 00:05:00 Arthritis 00:04:00 COLDS AND FLUS 00:02:00 Asthma 00:02:00 Section 05: Foot Reading Introduction 00:02:00 Start by Reading the Feet in Consultation 00:02:00 Zones 00:05:00 Toe Line Meanings 00:04:00 Section 06: Size Of Feet Size of Feet 00:01:00 Arches 00:02:00 Section 07: Colour Of The Feet Colour of the Feet 00:03:00 Nails 00:04:00 Skin Conditions 00:05:00 Section08: Gaps Between Toes Gaps between toes 00:02:00 Section 09: Foot Sequence Foot Sequence 00:04:00 Section 10: Congratulations On Completing Your Course Congratulations 00:01:00

Give a compliment to your career and take it to the next level. This Wages & Benefits: Understanding Payroll Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Wages & Benefits: Understanding Payroll Management will help you keep ahead of the pack. The Wages & Benefits: Understanding Payroll Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Wages & Benefits: Understanding Payroll Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Wages & Benefits: Understanding Payroll Management, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Wages & Benefits: Understanding Payroll Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Wages & Benefits: Understanding Payroll Management Bundle Consists of the following Premium courses: Course 01: Wages & Benefits Course 02: Pension UK Course 03: Law and Contracts - Level 2 Course 04: Level 3 Tax Accounting Course 05: Payroll Management - Diploma Course 06: Employment Laws & Recruitment Process 2020 - Level 3 Course 07: Sage 50 Training Course 08: Xero Course 09: Virtual Interviewing for HR Course 10: Microsoft Excel Level 3 Course 11: Time Management As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Wages & Benefits: Understanding Payroll Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Wages & Benefits: Understanding Payroll Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Wages & Benefits: Understanding Payroll Management Bundle Course 01: Wages & Benefits Basics of Employment Law National Minimum Wage & National Living Wage Parental Rights, Sick Pay, & Pension Scheme Health & Safety at Work Course 02: Pension UK Module 01: Overview of the UK Pension system Module 02: Type of Pension Schemes Module 03: Pension Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation of Pensions in the UK Module 06: Key Challenges in UK Pension System Course 03: Law and Contracts - Level 2 Module 01: Introduction to UK Laws Module 02: Ministry of Justice Module 03: Agreements and Contractual Intention Module 04: Considerations and Capacities of Contact Laws Module 05: Terms within a Contract Module 06: Misinterpretations and Mistakes Module 07: Consumer Protection Module 08: Privity of Contract Module 09: Insurance Contract Laws Module 10: Contracts for Employees Module 11: Considerations in International Trade Contracts Module 12: Laws and Regulations for International Trade Module 13: Remedies for Any Contract Breach Course 04: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 05: Payroll Management - Diploma Sage 50 Payroll for Beginners Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics And Many More... Sage 50 Payroll Intermediate Level The Outline View and Criteria Global Changes Timesheets Departments and Analysis Holiday Schemes Recording Holidays Absence Reasons Statutory Sick Pay And Many More... Course 06: Employment Laws & Recruitment Process 2020 - Level 3 Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course 07: Sage 50 Training Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Advanced Diploma Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 08: Xero Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 09: Virtual Interviewing for HR Module 1: An Introduction to Virtual Interviewing Module 2: Interviewer's Perspective Module 3: Interview Preparation Module 4: Picking a Tech to Use Module 5: Attract and Hire the Best Talents Module 6: Final Thoughts and Onboarding Course 10: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Wages & Benefits: Understanding Payroll Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Wages & Benefits: Understanding Payroll Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Embark on a captivating journey into the world of numbers and ledgers with our Business Accounting Training course. From unraveling the mysteries of the accounting equation to mastering the art of financial statement preparation, this course is your gateway to becoming a financial maestro. The adventure begins with a comprehensive introduction to accounting and business principles, ensuring a solid foundation for the intricate dance of transactions and adjustments. Guided by seasoned professionals, dive into the adjusting process, worksheet preparation, and the completion of the accounting cycle. Immerse yourself in a spreadsheet exercise that brings theory to life. This course isn't just about numbers; it's about unlocking the secrets to financial acumen and becoming the architect of your financial success. Learning Outcomes Gain a profound understanding of the accounting equation and its role in financial transactions. Analyze and interpret complex financial transactions with confidence. Master the art of posting entries and the adjustment process for accurate financial reporting. Acquire skills in preparing comprehensive financial statements. Navigate the accounting cycle seamlessly, illustrating fiscal year concepts with ease. Why choose this Business Accounting Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Accounting Training course for? Aspiring accountants eager to kickstart their career in finance. Small business owners looking to manage their own accounts effectively. Students pursuing studies in accounting or finance. Entrepreneurs seeking a comprehensive understanding of business accounting. Professionals aiming to enhance their financial literacy. Career path Junior Accountant: £22,000 - £30,000 Bookkeeper: £20,000 - £28,000 Financial Analyst: £28,000 - £40,000 Accounting Manager: £35,000 - £50,000 Finance Controller: £40,000 - £60,000 Chief Financial Officer (CFO): £60,000 and above Prerequisites This Business Accounting Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Accounting Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Professional Bookkeeper Introduction Professional Bookkeeper 00:09:00 Introduction to Accounting and Business Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 Analyzing Transactions The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:12:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Entering Information - Posting Entries Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 Adjusting Process The Purpose of the Adjusting Process 00:15:00 Adjusting Entries Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet Preparing a Worksheet 00:06:00 Financial Statements The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Completing the Accounting Cycle Temporary vs. Permanent Accounts 00:19:00 The Accounting Cycle Illustrated Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year Fiscal Year 00:09:00 Spreadsheet Exercise Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00

Embark on a transformative journey towards overcoming loneliness with our course 'Overcoming Loneliness.' This unique program is your companion in navigating the intricacies of social connections and self-discovery. In just minutes a day, delve into the flow of the course, unravel the complexities of attachment styles, and identify the obstacles hindering meaningful connections. From understanding the dynamics of familial attachments to engaging in enriching activities, each module is a stepping stone towards a more fulfilled life. Explore the power of meditation, discover the beauty in small moments, and cultivate emotional openness. This course is not just about overcoming loneliness; it's a guide to unlocking a life filled with meaningful connections, self-love, and the confidence to navigate social landscapes. Join us in this empowering expedition to break free from the shackles of loneliness and embrace a journey towards genuine connection and emotional well-being. Learning Outcomes Gain insights into various attachment styles and their impact on social connections. Identify and overcome obstacles hindering meaningful relationships. Cultivate self-awareness by understanding personal strengths and challenges. Develop strategies to address social fears and insecurities, fostering emotional openness. Explore practical techniques, including meditation and engaging activities, to overcome loneliness. Why choose this Overcoming Loneliness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this The Overcoming Loneliness course for? Individuals seeking to overcome feelings of loneliness and enhance social connections. Anyone interested in self-discovery and personal growth. Students navigating social challenges and seeking effective coping strategies. Those experiencing social fears and insecurities. Individuals wanting to cultivate emotional openness and genuine connections. Career path Social Wellness Coach: £25,000 - £40,000 Mental Health Advocate: £22,000 - £35,000 Community Engagement Coordinator: £28,000 - £42,000 Emotional Well-being Educator: £26,000 - £38,000 Life Skills Mentor: £24,000 - £36,000 Mindfulness Instructor: £30,000 - £45,000 Prerequisites This Overcoming Loneliness does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Overcoming Loneliness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Overcoming Loneliness Introduction 00:01:00 Flow of the course 00:01:00 Attachment styles 00:01:00 Characteristics of attachment 00:04:00 Identifying the obstacle 00:01:00 Know your strengths 00:02:00 Writing the story 00:03:00 Identifying the challenges 00:02:00 Attachment style of family members 00:02:00 Additional activity 00:01:00 Finding your satisfaction 00:04:00 Why do I feel desperation 00:02:00 I don't really need 00:02:00 Person 00:02:00 Healing your injuries 00:02:00 Experiencing vs addicting 00:03:00 Experience 00:02:00 Useful meditation 00:04:00 Additional activities 00:03:00 Understanding your goal 00:02:00 Happiness and Sadness 00:03:00 I am smart 00:03:00 Finding your satisfaction 00:03:00 Healing 00:04:00 Naming my social fears 00:02:00 Social Prioritizing 00:03:00 Cultivating 00:03:00 Forgiving your 00:02:00 Approaching insecurities 00:03:00 Meditation for self 00:03:00 Sleeping well 00:03:00 Music 00:03:00 Locating Beauty 00:03:00 Applying the foundation 00:03:00 What are your social 00:02:00 If you get 00:02:00 Meeting people 00:03:00 Emotional Openness 00:03:00 Becoming free 00:02:00 Ten Minutes 00:01:00

The Management Skills: New Manager Essential with Complete Career Guide Course is an ideal starting point for those stepping into managerial roles. This course is designed to help individuals navigate the complexities of leadership with a clear and structured approach. It covers all the fundamental areas a new manager needs to understand to build their confidence and succeed in their position. From understanding the basics of team dynamics to mastering decision-making processes, this course provides a comprehensive foundation for anyone looking to grow into a more effective manager. In addition to managerial theory, the course dives into practical tips for handling day-to-day challenges and responsibilities. Whether it’s managing a team, setting objectives, or fostering a productive environment, learners will find valuable guidance. As you progress, you’ll gain a solid understanding of how to build relationships, handle conflict, and motivate others, ensuring you're well-equipped to move forward in your managerial career. This course offers a vital resource for those looking to build the confidence and knowledge needed to succeed in management, no matter where your career takes you next. Key Features: CPD Certified Management Skills: New Manager Essential With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Section 01: Introduction Course Introduction Course Aims A Summary of the 21 Strategies Section 02: The 21 Strategies for Success as a New Manager Strategy 1. Get the Lie of the Land Strategy 2. Create a Vision Strategy 3. Know Your Area of Responsibility Strategy 4. Determine if Delivery Is Happening Strategy 5. Create Allies & Keep Them Strategy 6. Get a Mentor Strategy 7. Know What Your Customers Want & Give It to Them Strategy 8. Secure Early Wins & Pick Low-Hanging Fruit Strategy 9. Define the A-List Priorities Strategy 10. Live For the Team Strategy 11. Don't Make Silly Mistakes Strategy 12. Get Onside With the Boss Strategy 13. Be an Agent for Change Strategy 14. Focus, Focus, Focus! Strategy 15. Understand the Culture Strategy 16. Don't Let Method Undermine Objective Strategy 17. Put Goals in Place Strategy 18. Know the Plan, Hit the Plan Strategy 19. Instil Behavioural Change Strategy 20. Deliver. Plain and Simple Strategy 21. Celebrate the Wins Bonus Module: Strategy 22. Maintain Team Cohesion While Apart Section 03: The 6 Key Leadership Principle Introduction to the 6 Principles of Great Managers Principle 1. They Bridge Knowledge Gaps Principle 2. They Give Clear Direction Principle 3. They Prioritise Effectively Principle 4. They Set the Team Up For Success Principle 5. They Establish Themselves Strategically Principle 6. They Build Great Networks Downloadable Resource: Real-World Application Exercise Book ________________________________________________________________________ Complete Career Guide for Management Skills: New Manager Essential (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Management. In addition to mastering the essentials of Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Management. Your dream career starts here! List of career guide courses included in Management Skills: New Manager Essential With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand key strategies for effective new manager success. Develop a clear vision and area of responsibility. Cultivate alliances and maintain mentorship for career growth. Prioritize tasks, secure early wins, and focus on goals. Apply leadership principles to bridge knowledge gaps and prioritize. Establish strategic presence, build networks, and celebrate achievements. ________________________________________________________________________ Accreditation All of our courses, including the Management Skills: New Manager Essential With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Management Skills: New Manager Essential With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and new managers seeking essential skills. Professionals looking to enhance leadership and strategic abilities. Individuals aiming for early career success in management roles. Those desiring practical insights for team and goal management. Career path Team Leader - £30K to 45K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Business Development Manager - £35K to 55K/year. Regional Manager - £50K to 80K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Whether you have to chair a meeting, pitch a proposal or speak at a conference you need good communication and presentation skills. Addressing a group of people with assurance and confidence does not come naturally to everyone. Our presentation skills training courses will teach you how to conquer your fears and give a successful and memorable performance. We will tailor the training to your specific needs, from coaching before an important keynote or honing your pitch to improving your negotiation and influencing skills, or learning how to network effectively. A typical course can cover: Recognising the strengths of your own communication style Using the different elements of voice and body language effectively Conquering your nerves and use body language to your advantage Pitching presentations so they meet your audiences’ needs Structuring a presentation so the audience is engaged from start to finish Using visual aids Handling questions All our presentation skills training is bespoke, with options including one-to-one coaching, combined training and coaching programmes and group training courses. All these courses can be delivered virtually, as well as face to face. As many of the skills needed to give a good presentation are shared with media interviews, we frequently combine our presentation skills and media interview skills training. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

ChatGPT, along with other AI tools, aims not to replace the human touch in management, but to enhance it. By addressing repetitive, daily tasks, these tools free up managers to concentrate on core responsibilities like strategic decision-making, team development, and innovation. As we move further into the digital age, integrating tools such as ChatGPT isn't a luxury; it's the future of proactive leadership. In this guide, we'll delve into 10 practical ways through which AI can elevate your efficiency and refine the quality of your work. Gain familiarity with prominent AI tools in the market Efficiently compose and respond to emails Generate concise summaries of complex reports and data. Obtain quick insights, data, and research across varied topics Streamline the writing of articles, training notes, and posts Craft interview tests, form relevant questions, and design checklists for the hiring process 1 Streamlining emails An inbox can be a goldmine of information but also a significant time drain for managers. Here's how to optimise it: Drafting responses: Give the AI a brief, and watch it craft a well-structured response. Sorting and prioritising: By employing user-defined rules and keywords, ChatGPT can flag important emails, ensuring no vital communication slips through the cracks. 2 Efficient report writing Reports, especially routine ones, can be time-intensive. Here's a smarter approach: Automate content: Supply key data points to the AI, and let it weave them into an insightful report. Proofreading: Lean on ChatGPT for grammar checks and consistency, ensuring each report remains crisp and error-free. 3 Rapid research From competitor insights to market trends, research is a pivotal part of management. Data synthesis: Feed raw data to the AI and receive succinct summaries in return. Question-answering: Pose specific questions about a dataset to ChatGPT and extract swift insights without diving deep into the entire content. 4 Reinventing recruitment Hiring can be a lengthy process. Here's how to make it more efficient: Resume screening: Equip the AI to spot keywords and qualifications, ensuring that only the most fitting candidates are shortlisted. Preliminary interviews: Leverage ChatGPT for the initial rounds of interviews by framing critical questions and evaluating the responses. 5 Enhancing training Especially for extensive teams, training can be a monumental task. Here's how ChatGPT can assist: Customised content: Inform the AI of your training goals, and it will draft tailored content suitable for various roles. PowerPoint design: Create visually appealing slide presentations on any topic in minimal time.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum How to create tribes on social media Understanding Community Management 1.1 00:03:00 Why Should We Build Our Own Community 1.2 00:07:00 Create online tribes How to Create your Great Strategy 2.1 00:10:00 Using social media to build your community.2.2 00:07:00 Best Practices for Community Building 2.3 00:07:00 Growing your tribes on social media Creating content keeps your tribes alive.3.1 00:10:00 How to increase active participation in your communities.3.2 00:07:00 How to find brand ambassadors and influencers.3.3 00:07:00 How to promote your community.3.4 00:08:00 Measuring their success and performance How to scale your community.4.1mov 00:08:00 How to measure the growth of your fans.4.2 00:07:00 Demonstrate your influence in communities as a leader.4.3 00:05:00 Tools for managing audiences and communities Very good use of tools for community management.5.1mov 00:04:00 Welcome to the world of marketing where short video is king Modern digital marketing strategies1.1 00:05:00 The role of short-form video in social media marketing1.2 00:08:00 Techniques to create strong short-form video1.3 00:08:00 Digging deeper TikTok1.4 00:08:00 Digging deeper Instagram Reels1.5 00:05:00 Effective marketing strategies for TikTok videos Top Strategies for Creating Effective TikToks2.1 00:08:00 Understanding the TikTok algorithm2.2 00:08:00 Using hashtags effectively2.3 00:08:00 Capitalizing on trends and challenges2.4 00:08:00 Leveraging influencers2.5 00:08:00 Creating ads2.6 00:07:00 Using other TikTok tools and techniques2.7 00:06:00 Effective marketing strategies for instagram reels Connections between Reels and TikTok strategies3.1 00:07:00 Understanding the unique selling points of Instagram Reels.3.2 00:07:00 Implementing your social strategy for TikTok and Reels3.3 00:03:00 Creating a social media roadmap Set your goals.1.1 00:05:00 Define Your Target Audience.1.2 00:05:00 Choosing the most successful social networks Invest in smart channels.2.1 00:05:00 The most successful social networks.2.2 00:05:00 Social Networks for Message and Chat.2.3 00:05:00 Very important niche social networks.2.4 00:05:00 Great social media posting models How we can create great messages.3.1 00:05:00 Manage by setting a great calendar.3.2 00:05:00 Managing ads on social media.3.3 00:05:00 Effective sustainable communication with customers Achieve success with the masses by Building communities.4.1 00:05:00 Importance of customer service in social media.4.2 00:05:00 How can we turn social media into sales? Strengthen sales by directly supporting.5.1 00:07:00 Developing business by partnering with Influencers.5.2 00:04:00 Measuring social media in the most efficient way Connecting social networks with goals.6.1 00:05:00 Constantly making the best improvements to social media More than being active.7.1 00:05:00 Bring Great Apps to Life 7.2 00:05:00 Good understanding of content Content means too much.1.1 00:03:00 Content is more than all blogs and articles 1.2 00:02:00 Content is more than a cost understanding 1.3 00:02:00 Understand content marketing Understand Content Marketing 2.1 00:04:00 Where did This Content Marketing Come From 2.2 00:07:00 What is the Main Purpose of Content Marketing 2.3 00:04:00 Advanced goals of content marketing 2.4 00:04:00 Details for successful content marketing How to grow the niche content audience 3.1 00:04:00 Understanding a Different Brand Perspective 3.2 00:04:00 Presenting content experiments 3.3 00:05:00 Actively understanding content 3.4 00:03:00 Developing a successful content marketing strategy Forget what you know 4.1 00:04:00 Choosing the right audience 4.2 00:04:00 Our competitive analysis priority 4.3 00:04:00 Understand Your Right to Win 4.4 00:03:00 How we can create and source effective content Creating content on the customer journey 5.1 00:05:00 Choosing content marketing formats and channels 5.2 00:04:00 Source from anywhere 5.3 00:04:00 Making content very effective 5.4 00:04:00 Grow content operations Choosing a content calendar 6.1 00:04:00 Understand Content Processes 6.2 00:04:00 Clarifying roles and responsibilities 6.3 00:05:00 Content operations that come to life 6.4 00:03:00 Create advanced intelligence for content Selecting content KPIs 7.1 00:05:00 Monitoring content KPI data 7.2 00:05:00 Optimizing content performance regularly 7.3 00:06:00 Using content technology by constantly renewing it Finding content technology 8.1 00:03:00 Considering advanced content technology 8.2 00:04:00 Developing strategy for content technology 8.3 00:03:00 Seize content marketing opportunities Scaling Content Marketing 9.1 00:03:00 Succeeding as a Small Business 9.2 00:03:00 Succeed as a Large or Corporate Business 9.3 00:03:00 Instagram Profile Setup and Orientation Tour the Instagram user Interface 1.1 00:06:00 Convert to an Instagram Professional Account 1.2 00:04:00 Optimizing your Professional Instagram Profile 1.3 00:04:00 Optimizing Uploads of Photos and Videos 1.4 00:05:00 Modify Instagram Settings 1.5 00:04:00 Using Instagram on a Computer 1.6 00:02:00 Get Started with Marketing on Instagram Explore Models of Business Success 2.1 00:05:00 Built-in Tools for Marketing 2.2 00:04:00 Interact with the Community to Build Trust 2.3 00:05:00 Develop a Marketing Strategy for Instagram Content Ideas and Strategies for Instagram 3.1 00:05:00 Create a Unique Style on Instagram 3.2 00:04:00 Research your Competition on Instagram 3.3 00:04:00 Utilize Hashtags With a Posting Schedule 3.4 00:05:00 Implement Your Instagram Marketing Campaign Marketing with Instagram Stories 4.1 00:04:00 Marketing with Instagram Reels 4.2 00:04:00 Marketing With IGTV 4.3 00:05:00 Marketing With Live Video on Instagram 4.4 00:05:00 Using Instagram Shopping Posts 4.5 00:04:00 Content Marketing with Instagram Guides 4.6 00:04:00 Leveraging Instagram Paid ads 4.7 00:05:00 Optimize Your Marketing Strategy on Instagram Review Instagram Insights to Optimize Marketing Strategy 5.1 00:05:00 Run Polls and ask Questions on Instagram 5.2 00:05:00 Saving Instagram Stories as Story Highlights 5.3 00:04:00 Embedding Instagram Photos into Websites 5.4 00:02:00 Useful Instagram Enhancement Platforms 5.5 00:05:00 Additional Resources 5.6 00:02:00 Live Video Styles Live Educational Videos 1.1 00:05:00 Live Interview Videos 1.2 00:04:00 Live Demo Videos 1.3 00:04:00 Live Video Tours 1.4 00:04:00 Creating Live Video Content When to Create Live Video 2.1 00:04:00 Different live video platforms 2.2 00:05:00 Preparing for Your Live Video 2.3 00:03:00 Introductions and Conclusions in Your Live Video 2.4 00:05:00 Creating Engagement During Live Videos 2.5 00:03:00 Promoting Your Live Video Building your Live Video Audience 3.1 00:05:00 Sharing Your Live Video 3.2 00:05:00 Repurposing your Live Video 3.3 00:04:00 Launching Live Video Tools for Live Video 4.1 00:04:00 Visuals for Live Video 4.2 00:04:00 Start Creating Live Videos 4.3 00:01:00 Story Basics How Stories Connect 1.1 00:06:00 Story Types to Grow 1.2 00:07:00 Good Story Qualities 1.3 00:07:00 Building a Story Finding Your Story 2.1 00:05:00 Your Audience 2.2 00:04:00 Call to Action 2.3 00:06:00 Telling a Story Story Structure 3.1 00:06:00 Grabbing Attention 3.2 00:05:00 Deep Engagement 3.3 00:08:00 Growing Community 3.4 00:04:00 Interactive Stories 3.5 00:05:00 More More Material 4.1 00:03:00 Interview 4.2 00:03:00 Core Values 4.3 00:03:00 Connect Before Convincing 4.4 00:03:00 Crowdfunding 4.5 00:03:00 How to Start Your Story 4.6 00:03:00 Tell Stories in Person 4.7 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Strategize and Manage your Workplace with ease Workplace management covers all facilities, assets, services, technologies and processes that enhance the ability of workers to collaborate, innovate, work as a team, and learn. Get to learn about workplace management from this helpful course. With enhanced workplace management, organisations aim to achieve greater efficiency, better productivity, as well as financial benefits. Workplace management exceeds the scope of traditional facility management functions as it aims to increase workforce productivity and collaboration. Not as a support function, but as a strategic instrument to support business goals and provide measurable value. Whether it's the management of a single desk or the management of complex real estate portfolios spread-out around the globe, workplace management encompasses all the processes to make your workplaces work. To attain the best state in a workplace, you need to learn how to manage civility, harassment, and violence. Learn these values through this course which will help in the overall operation of the business. Course Highlights Certified Diploma in Workplace Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Workplace Management into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Workplace Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Workplace Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Workplace Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Civility Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started FREE 01:00:00 Module Two - The Background FREE 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Final Exam

If you're looking to take on a rewarding role in healthcare, the Adult Nursing and Healthcare Assistant course is your first step. With a focus on both nursing and healthcare assistant responsibilities, this course provides a thorough understanding of the essential skills needed for these critical roles. Learn the key concepts that shape healthcare, from patient care techniques to understanding the daily challenges faced by healthcare professionals. The course structure is designed to be flexible, allowing you to study at your own pace without the need for physical attendance. As the demand for healthcare assistants continues to rise, the opportunities in this field are both plentiful and rewarding. Whether you're aiming to work in a hospital, a nursing home, or in the community, this course will guide you through the essential knowledge and tasks expected in these roles. The course helps you build confidence in your ability to support both patients and the healthcare team. With the right knowledge, you will be well-equipped to make a meaningful contribution to the healthcare sector while gaining the valuable skills needed for success in this important field. ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Adult Nursing Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Healthcare Assistant Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 ________________________________________________________________________ Complete Career Guide for Adult Nursing and Healthcare Assistant (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Healthcare. In addition to mastering the essentials of Healthcare, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Healthcare. Your dream career starts here! List of career guide courses included in Adult Nursing and Healthcare Assistant With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand legal and ethical aspects, ensuring professional healthcare practices. Master effective communication, vital for patient interaction and interdisciplinary collaboration. Demonstrate proficiency in infection control, maintaining a safe healthcare environment. Acquire skills in medication administration, fostering responsible and accurate care delivery. Explore the effects of Covid-19, learning preventive measures and their application. Embrace technological advancements, including AI and data science, enhancing healthcare practices. ________________________________________________________________________ Accreditation All of our courses, including the Adult Nursing and Healthcare Assistant With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Adult Nursing and Healthcare Assistant With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring healthcare assistants and nurses seeking foundational knowledge. Individuals pursuing roles in health and social care settings. Professionals aiming to expand their understanding of legal and ethical aspects. Those interested in the intersection of technology and healthcare. Individuals keen on combating challenges posed by infectious diseases. Career path Healthcare Assistant - £18K to 24K/year. Registered Nurse - £24K to 32K/year. Clinical Support Worker - £20K to 28K/year. Community Health Worker - £22K to 30K/year. Health and Social Care Coordinator - £25K to 35K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included