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Exciting News from the UK! Elevate your career with our comprehensive bundle encompassing Airport Management, Security Management, Aviation Law & Import/Export expertise. Stay ahead in the dynamic aviation industry with diverse courses tailored to your success. Discover the intricacies of Airport Management and Operations' complexities while mastering Security Management's art to ensure safe skies. Navigate the legal landscape with Aviation Law training, ensuring compliance and confident decision-making. Unlock the secrets of Import/Export strategies, essential in a globalized world. This Airport Management, Security Management, Aviation Law & Import/Export bundle is your passport to success, offering the knowledge and skills needed to thrive in a competitive field. Airport Management, Security Management, Aviation Law & Import/Export Bundle Courses are: Course 1: Airport Management Course Course 2: Air Cabin Crew Online Diploma Course Course 3: Airport Operations Course Level 3 Course 4: Operations Management Course 5: Security Management Diploma Course 6: Import/Export Course 7: Aviation Law Training Learning outcomes Grasp the intricate workings of airport management, from passenger flow to logistical coordination. Develop the expertise to implement stringent security measures, ensuring passenger and asset safety. Master aviation law essentials to make informed decisions while complying with industry regulations. Explore effective import/export methods, fostering seamless international business transactions. Learn operational techniques to streamline processes, elevating overall airport functionality. Gain skills to tackle unforeseen challenges, responding adeptly to emergencies within aviation environments. Dive into a world of opportunity with our comprehensive bundle covering Airport Management, Security Management, Aviation Law & Import/Export. Take a strategic leap in your aviation career by gaining in-depth insights into Airport Management, Security Management, Aviation Law & Import/Export dynamics. This all-inclusive package equips you with a well-rounded skill set, giving you a competitive edge. Engage with user-friendly online courses, featuring real-world scenarios and expert guidance.Immerse yourself in real-world scenarios, interactive modules, and expert guidance to grasp crucial concepts effortlessly. You will become a master of airport operations, ensuring safety and security with unwavering confidence. You will also be able to navigate complex legal frameworks, fostering compliance and informed decision-making. Imagine managing airport operations flawlessly. Picture yourself making informed decisions within aviation's legal framework. See your business expand globally through intelligent import/export strategies. Get ready to lead with operational finesse. Join the league of accomplished professionals who have advanced their careers through our industry-centric courses. We are dedicated to delivering top-quality education, empowering you to excel in Airport Management, Security Management, Aviation Law & Import/Export arenas. Your journey towards expertise begins now! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Aviation Professionals Airport Personnel Legal Enthusiasts Business Entrepreneurs Operations Managers Safety and Security Personnel Career path Airport Operations Manager (£30k to £70k) Aviation Compliance Officer (£35k and £60k) International Trade Specialist (£30k and £50k) Aviation Security Specialist (£25k to £45k) Airline Manager (£35k to £70k) Aviation Consultant (£40k to £80k) Customs and Border Control Officer (£25k to £40k) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam
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The Car Maintenance course provides comprehensive training on car safety rules, general maintenance, dashboard indicator lights, tyres, internal combustion engines, cooling systems, fuel systems, electrical systems, drive train, and brakes. It also covers essential topics related to buying a car and preparing for driving tests. Learning Outcomes: Understand safety rules and acquire knowledge of essential tools for car maintenance. Learn general maintenance techniques to keep cars in good working condition. Identify and interpret dashboard indicator lights to address potential issues. Gain knowledge of tyre maintenance and care for better performance and safety. Acquire understanding of internal combustion engines and engine oil management. Learn about the cooling system, fuel system, electrical system, and drive train of cars. Familiarize yourself with brake maintenance and safety measures. Acquire essential skills for buying a car and making informed decisions. Prepare effectively for the driving test and gain knowledge of road rules and markings. Understand driving in adverse weather conditions and how to handle breakdowns and incidents. Learn practical test preparation and essential tips for the day of the driving test. Understand the driving test process and receive guidance on interpreting the test results. Gain practical advice and tips to remember for safe and responsible driving. Why buy this Driver Safety Level 4 Course and Vehicle Maintenance Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Driver Safety Level 4 Course and Vehicle Maintenance Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Driver Safety Level 4 Course and Vehicle Maintenance Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Driver Safety Level 4 Course and Vehicle Maintenance Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Fleet Manager: £30,000 - £60,000 per year Commercial Truck Driver: £25,000 - £45,000 per year Vehicle Maintenance Technician: £20,000 - £40,000 per year Logistics Manager: £30,000 - £70,000 per year Safety and Compliance Officer: £25,000 - £50,000 per year Driving Instructor (specializing in driver safety): £20,000 - £40,000 per year Course Curriculum Car Maintenance Module 01: Safety Rules & Introduction to Tools Module 1: Introduction to Safety and Maintenance 00:10:00 Module 02: General Maintenance for Car Mechanics Module 2: General Maintenance 00:10:00 Module 03: Dashboard Indicator Lights Module 3: Dashboard Indicator Lights 00:10:00 Module 04: Tyres Module 4: Tyres 00:05:00 Module 05: Internal Combustion Engines & Engine Oil Module 5: The Internal Combustion Engine 00:05:00 Module 06: The Cooling System Module 6: The Cooling System 00:05:00 Module 07: The Fuel System Module 7: The Fuel System 00:05:00 Module 08: The Electrical System Module 8: The Electrical System 00:05:00 Module 09: The Drive Train Module 9: The Drive Train 00:05:00 Module 10: Brakes Module 10: Brakes 00:05:00 Module 11: Buying a Car Module 11: Buying a Car 00:05:00 Driving Test Preparation Module 01: DRIVING TEST Module 01: Driving Test 00:20:00 Module 02: Rules for Pedestrians and Users of Powered Wheelchairs and Mobility Scooters Module 02: Rules For Pedestrians and Users of Powered Wheelchairs and Mobility Scooters 00:30:00 Module 03: General Rules, Techniques and Advice for All Drivers and Riders Module 03: General Rules, Techniques and Advice for All Drivers And Riders 00:43:00 Module 04: Rules for Drivers and Motorcyclists Module 04: Rules for Drivers And Motorcyclists 00:27:00 Module 05: Driving in Adverse Weather Conditions Module 05: Driving in Adverse Weather Conditions 00:28:00 Module 06: Signs, Signals and Road Markings Module 06: Signs, Signals and Road Markings 00:36:00 Module 07: Maintenance, Breakdowns and Other Incidents Module 07: Maintenance, Breakdowns and Other Incidents 00:30:00 Module 08: Using the Road and Parking Module 08: Using the Road and Parking 00:45:00 Module 09: DSA Practical Driving Test Module 09: DSA Practical Driving Test 00:21:00 Module 10: Preparation for the Test Module 10: Preparation for the Test 00:08:00 Module 11: Day of the Test Module 11: Day of the Test 00:11:00 Module 12: Your Test Result Module 12: Your Test Result 00:11:00 Module 13: Things to Remember Module 13: Things to Remember 00:17:00
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Course Aims The CPCS A61 course is suitable for supervisors and managers who have responsibility for lifting operations. It will give candidates an understanding of the Appointed Person’s responsibilities, how to fulfil them and the skills and ability to interpret and apply sections 1, 2, 3 and 4 of the BS 7121 Safe Use of Cranes guidelines. If you already hold the CPCS A40 Slinger/Signaller qualification, on completion of this course you will also achieve the CPCS A62 Crane Supervisor qualification. Course Content On completion of the course, students will understand: Roles and responsibilities of lifting operations personnel Legislation, regulations and codes of practice Duties of the Appointed Person Thorough examination and certification Selection of cranes Lifting capacity and duties charts Crane positioning and configuration Selection and use of lifting accessories Methods of communication Carrying out a risk assessment Preparing a method statement Crane plan and elevation drawings Entry Requirements Candidates should have sufficient experience of cranes to meet the requirements specified in British Standard 7121 Safe Use of Cranes. Candidates must have achieved the Managers CITB Health, Safety & Environment (HS&E) Touchscreen test no more than two (2) years before the course, or CPCS Test. Good understanding of spoken and written English. Assessment Four (4) Days Training – Classroom-based and Practical Training One (1) Day – CPCS Testing OutcomeOn successful completion, candidates will be awarded with the CPCS Red Trained Operator Card which is valid for 2 years.Next StepsTo upgrade your card to blue, you will need to complete the Level 5 NVQ Diploma in Controlling Lifting Operations - Planning Lifts and a Managers Health, Safety and Environment Test completed within the last 2 years. Please contact us for more details.