20 Courses

Our brand new Online GCSE Mathematics Course is the international version. This course aims to develop your knowledge and understanding of mathematical concepts and techniques to provide a foundation of mathematical skills for further study. Through studying this course, you will become more confident in applying mathematical techniques and concepts to solve problems and you will develop an understanding of the importance of maths in everyday life. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your Maths tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE Maths syllabus (4MA1). You'll study 6 units: Numbers and the number system Equations, formulae and identities Sequences, functions and graphs Geometry Vectors and transformation geometry Statistics For a full breakdown of course content, download the IGCSE Maths Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel International GCSE Maths exam is available in May/June and Oct/Nov each year. It is assessed over 2 exam papers: Paper 1 4MA1 1F/1H - 2 hour Paper 2 4MA1 2F/2H - 2 hour We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January. We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. During your Online GCSE Mathematics Course experience you will gain a multi-faceted skill-set that will be useful in further learning or a variety of professions. You will acquire a foundation of mathematical skills that will be invaluable in any course or career-path. You will also bolster your problem-solving, critical thinking, analytical and interpretative skills through translating mathematical or non-mathematical problems into a series of mathematical processes and solving them. You will also be challenged to use this new knowledge innovatively. Additionally, you will improve your communication and organisational skills through learning how to accurately disseminate complex mathematical techniques, processes and solutions. Furthermore, through open-mindedness and appreciating your social responsibility as a student, you will learn the importance of mathematics in society, employment and study. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in mathematics. Thus, the skills that you will gain through participating in the CloudLearn GCSE Mathematics Course will set you apart from other candidates when you are applying for further studies or taking your first steps on your chosen career-path.

Delve into the realm of qualitative research with our course on 'Interpretative Phenomenological Analysis (IPA)'. This course offers a comprehensive introduction to IPA, laying the foundation for understanding its theoretical underpinnings. The course then moves onto practical aspects including planning an IPA research study and collecting data. The final modules deal with analysis, writing, and exploring advanced designs and innovative approaches in IPA, leaving learners with a complete understanding of the subject Learning Outcomes Comprehend the fundamental concepts of Interpretative Phenomenological Analysis. Plan and execute an IPA research study. Collect and analyse qualitative data effectively. Write a complete and coherent research report. Understand and apply advanced designs and innovative approaches in IPA. Why choose this Interpretative Phenomenological Analysis (IPA) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Interpretative Phenomenological Analysis (IPA) course for? Aspiring researchers in the field of psychology. Academics looking to diversify their research methodologies. Postgraduate students undertaking qualitative research. Professionals in healthcare or counselling seeking to understand their clients better. Individuals interested in phenomenology and its applications. Career path Research Analyst: £25,000 - £40,000 Clinical Psychologist: £31,000 - £51,000 Academic Researcher: £30,000 - £50,000 Counsellor: £20,000 - £35,000 Behavioural Analyst: £30,000 - £45,000 Healthcare Consultant: £40,000 - £70,000 Prerequisites This Interpretative Phenomenological Analysis (IPA) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Interpretative Phenomenological Analysis (IPA) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Interpretative Phenomenological Analysis (IPA) Introduction to Interpretative Phenomenological Analysis (IPA) 00:13:00 Module 02: IPA and the Theory IPA and the Theory 00:10:00 Module 03: Planning an IPA Research Study Planning an IPA Research Study 00:15:00 Module 04: Collecting Data Collecting Data 00:15:00 Module 05: Analysis Analysis 00:15:00 Module 06: Writing Writing 00:11:00 Module 07: Advanced Designs and Innovative Approaches Advanced Designs and Innovative Approaches 00:15:00

Overview of Interpretative Phenomenological Analysis Join our Interpretative Phenomenological Analysis course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Interpretative Phenomenological Analysis course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Interpretative Phenomenological Analysis course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Interpretative Phenomenological Analysis Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Interpretative Phenomenological Analysis. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Interpretative Phenomenological Analysis course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Interpretative Phenomenological Analysis is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Interpretative Phenomenological Analysis course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Interpretative Phenomenological Analysis Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: Introduction to Interpretative Phenomenological Analysis (IPA) Introduction to Interpretative Phenomenological Analysis (IPA) 00:13:00 Module 2: IPA and the Theory IPA and the Theory 00:10:00 Module 3: Planning an IPA Research Study Planning an IPA Research Study 00:15:00 Module 4: Collecting Data Collecting Data 00:15:00 Module 5: Analysis Analysis 00:15:00 Module 6: Writing Writing 00:11:00 Module 7: Advanced Designs and Innovative Approaches Advanced Designs and Innovative Approaches 00:15:00

A qualitative research method called Interpretative Phenomenological Analysis explores the diverse range of human experiences. Interpretative phenomenological analysis is a potent approach used by IPA researchers to investigate and comprehend the distinctive viewpoints of individuals. Interpretative phenomenological analysis's central idea is to dissect the complex layers of lived experiences. By carefully navigating through participants' narratives, practitioners of Interpretative Phenomenological Analysis uncover the richness of meaning inherent in their stories. Because it can highlight the intricacies in qualitative data, interpretative phenomenological analysis is highly regarded in both the academic and professional worlds. Take our Interpretative Phenomenological Analysis course to embark on a life-changing adventure. Discover the subtleties of using IPA to gain deep understanding of human experiences. Understand how IPA can influence research techniques and provide information for decision-making. Learn IPA to give yourself a competitive edge in sociology, psychology, and medicine. Enroll today to gain the skills necessary for a prosperous career in qualitative analysis, where your mastery of IPA will help you stand out in the ever-changing field. Learning Outcomes: Understand Interpretative Phenomenological Analysis principles for research planning. Apply Interpretative Phenomenological Analysis theory in research design. Develop skills for Interpretative Phenomenological Analysis data collection. Demonstrate proficiency in Interpretative Phenomenological Analysis data analysis. Master effective communication through IPA writing. Explore advanced Interpretative Phenomenological Analysis research designs. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Interpretative Phenomenological Analysis (IPA) 13:07 1: Introduction to Interpretative Phenomenological Analysis (IPA) 13:07 IPA and the Theory 09:54 2: IPA and the Theory 09:54 Planning an IPA Research Study 14:46 3: Planning an IPA Research Study 14:46 Collecting Data 14:41 4: Collecting Data 14:41 Analysis 14:36 5: Analysis 14:36 Writing 11:22 6: Writing 11:22 Advanced Designs and Innovative Approaches 15:13 7: Advanced Designs and Innovative Approaches 15:13 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? The Interpretative Phenomenological Analysis course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Interpretative Phenomenological Analysis. It is also great for professionals who are already working in Interpretative Phenomenological Analysis and want to get promoted at work. Requirements To enrol in this Interpretative Phenomenological Analysis course, all you need is a basic understanding of the English Language and an internet connection. Career path Qualitative Researcher/Analyst: £30,000 to £45,000 per year Psychological Researcher/Assistant: £25,000 to £40,000 per year Academic Researcher/Lecturer in Psychology: £40,000 to £60,000 per year Social Science Consultant: £35,000 to £55,000 per year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Strategic Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:08:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Strategic Communication Skills 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00

Register on the Strategic & Communication Skills today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Strategic & Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Strategic & Communication Skills Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Strategic & Communication Skills, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:08:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Corporate & Strategic Communication Skills for Managers today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Corporate & Strategic Communication Skills for Managers is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Corporate & Strategic Communication Skills for Managers Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Corporate & Strategic Communication Skills for Managers, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:04:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills Required in Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other Reasons for Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is Required 00:04:00 Why Communication Strategy is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to Prepare for Group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to Handle Angry Peoples 00:06:00 Keys to Deal with Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication Skills for Managers 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Corporate & Strategic Communication Skills for Managers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Corporate & Strategic Communication Skills for Managers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Basic Communication Skills Definition Of Communication 00:03:00 Elements Of Communication 00:04:00 Communication Styles 00:03:00 Steps In Communication Process 00:01:00 Step 1 Of Communication Process 00:02:00 Step 1 Explained - Goal And Preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 Of Communication Process 00:04:00 Characteristics Of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language And Signals 00:03:00 Third Step In Communication - Seeing Feedback 00:04:00 Listening Skills - Listen With Compassion 00:04:00 Listening Skills - Meaning Of Paraphrasing 00:02:00 Ways To Improve Communication And Knowledge Check 00:05:00 Increase Effectiveness Of Communication 00:08:00 8 Guidelines For Giving Praise And Feedback 00:05:00 Additional Tips For Effective Communications 00:09:00 Section 02: Communication In Organisations & Strategic Communications Communication Requirements In Business 00:08:00 Skills Required In Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason Why Communication Fails 00:03:00 Communication Channels And Their Problems 00:06:00 Indications Of Incompetent Communication 00:06:00 Other Reasons For Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication In Public Communication 00:09:00 Resources And Audience For Strategic Public Communication 00:07:00 Source Of Strategic Communication 00:05:00 Strategic Communication - Summary Of Three Models 00:12:00 Strategic Communication - Guidelines For Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation And Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication And PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management And Issue Advocacy 00:06:00 External Communication - Risk And Crisis Communication 00:10:00 Case Study On Corporate Strategic Communication 00:09:00 Section 03: How To Make Strategic Communication Plans What Is Strategy? 00:06:00 What Is Communication Strategy? 00:05:00 When Communication Strategy Is Required 00:04:00 Why Communication Strategy Is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals And Identify Audience 00:08:00 Catagorise Your Audience To Help Draft Right Message 00:04:00 Drafting Message To Cater Your Audience 00:04:00 Channels And Timing Of Communication 00:05:00 Resources Risk And Evaluation Of Communication Strategy 00:04:00 Summary Of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference Between Strategic And Tactical Communication 00:03:00 Traditional Planning And Why Refreshed Approached 00:05:00 Change Management - What Are Concerns? 00:03:00 Refreshed Approach To Communication Planning 00:07:00 Possible Problems In Communication Plan, Success Measurement 00:06:00 Measure, Feedback And Manage Cynics 00:03:00 Social Aspects Of Communication Strategy 00:12:00 Additional Planning On Social Aspects Of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How To Succeed In Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements Of Group Communication And Types Of Group 00:08:00 Advantages And Disadvantages Of Group Discussion 00:08:00 How To Prepare For Group Discussion 00:07:00 Practice For Group Discussion And Other Aspects 00:08:00 Dos And Don't Group Discussion 00:08:00 Section 05: Communication Skills For Conflict Resolution Summary Of Previous Class 00:05:00 What Is Conflict - Class Discussion? 00:07:00 Communication In Conflict 00:08:00 Meaning Of Positive Intent In Difficult Situations 00:09:00 Positive Intent - Example 00:05:00 De-Escalating Emotions As A Method To Communicate In Conflicts 00:06:00 Detached Responsibility Method In Resolving Conflicts 00:13:00 Keys To Handle Angry Peoples 00:06:00 Keys To Deal With Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback And Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication For Managers 00:00:00

Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Communication Skills Master Class . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Communication Skills Master Class is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Communication Skills Master Class has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Communication Skills Master Class , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Communication Skills Master Class? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Communication Skills Master Class there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Communication Skills Master Class is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Communication Skills Master Class does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills Master Class was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Communication Skills Master Class is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:04:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Communication Skills Master Class 00:00:00