Name: Conflict Management 1 Day Training in Crewe
Price: 595 GBP
Availability: InStock

Northampton

Course Description:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As an team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.
Course Topics:
1) Science behind workplace conflicts
2) Understanding Human Behaviour
3) Different Personality Types
4) Conflict Management Styles
5) Conflict Management Strategies
6) Workplace Conflicts
7) Conflict Resolution Agreements
8) Working with difficult people
9) Relationship and reputation management
Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How You Will Benefit:
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Certification:
Once after the training we will provide you the course completion certificate.

Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Virtual Live Training in Bolton

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Bromley

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Conflict Management

Conflict Management 1 Day Training in Bromley

The sale ends 5 days before the event starts.

The sale ends 10 days before the event starts.

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn Different Categories of Communication Skills</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Realise the Importance of Listening</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the Behaviour Styles &amp; Personality Types</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Recognise How Asking Is the Key Factor for Communication</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Identify How to Overcome the Communication Barriers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn to Communicate Assertively</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Are you an introvert? Would you like to communicate more effectively in&nbsp;<a href="https://learndrive.org/course/business-communication/" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">business</a>&nbsp;meetings and projects? Then, this communication skills course will help you learn how to interact with different groups of people. In this course, students will learn about the factors that contribute to effective communication. Different personality types and&nbsp;<a href="https://dictionary.cambridge.org/dictionary/english/behaviour" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">behaviour</a>&nbsp;styles will be discussed. This will help you to build rapport with anyone.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1 Introduction to Communication skills</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2 Behaviour Styles</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3 Communication Barriers</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4 Asking Questions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5 Learning to Communicate Assertively</strong></li></ul>

This course at a glance
Accredited by CPDQE
Learn Different Categories of Communication Skills
Realise the Importance of Listening
Understand the Behaviour Styles & Personality Types
Recognise How Asking Is the Key Factor for Communication
Identify How to Overcome the Communication Barriers
Learn to Communicate Assertively
Are you an introvert? Would you like to communicate more effectively in business meetings and projects? Then, this communication skills course will help you learn how to interact with different groups of people. In this course, students will learn about the factors that contribute to effective communication. Different personality types and behaviour styles will be discussed. This will help you to build rapport with anyone.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1 Introduction to Communication skills
Module 2 Behaviour Styles
Module 3 Communication Barriers
Module 4 Asking Questions
Module 5 Learning to Communicate Assertively

LearnDrive UK

Business Communication Skills

Communication Skills

Communication skills course will help you to learn effective communication and how to interact with different groups of people.























General Admission

Crewe

Conflict Management 1 Day Training in Crewe

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					<div><p><span>The </span><b>Understanding Personality Types</b><span> course is designed to take you through the Briggs Myers personality test, which was developed from the archetype theories introduced by Carl Jung. By gaining an understanding of these personality types, you will be able to build a stronger connection with people, as well as develop your self-awareness and social intelligence. This course will also deepen your understanding of introverts and extroverts and their character traits.</span></p><p><span>On completion of this course, you will have an excellent understanding of your own behaviour preferences, and will have a wide range of skills that can be used to pursue a career in related professions such as counselling, psychotherapy and psychology.</span></p></div>
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					<div><p>This best selling <strong>Understanding Personality Types </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Understanding Personality Types </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Understanding Personality Types</strong> is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Understanding Personality Types </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Understanding Personality Types</strong>, you will be awarded a certificate of completion  as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Understanding Personality Types</strong> will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Understanding Personality Types </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.</p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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The Understanding Personality Types course is designed to take you through the Briggs Myers personality test, which was developed from the archetype theories introduced by Carl Jung. By gaining an understanding of these personality types, you will be able to build a stronger connection with people, as well as develop your self-awareness and social intelligence. This course will also deepen your understanding of introverts and extroverts and their character traits.
On completion of this course, you will have an excellent understanding of your own behaviour preferences, and will have a wide range of skills that can be used to pursue a career in related professions such as counselling, psychotherapy and psychology.
This best selling Understanding Personality Types has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Understanding Personality Types is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.
The Understanding Personality Types is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Understanding Personality Types is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.
After successfully completing the Understanding Personality Types, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Understanding Personality Types will help you stand out from the crowd. You can also validate your certification on our website.
We know that you are busy and that time is precious, so we have designed the Understanding Personality Types to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.
Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Cloud

Understanding Personality Types

<div style="color: rgb(37, 37, 37); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 37, 37);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><p data-snap-id="page_subheading" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Different isn&rsquo;t necessarily difficult.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">How to have a better understanding of the people you live and work with.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">We encounter different types of people every day. Everyone is unique. However, broadly speaking everyone can be categorised into different types according to their preferences and how they use them.</p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_icons" data-snap-type="list" data-snap-template='<span style="margin-right:1rem;display: inline-block;"><span class="label">[[icon]] [[item]] </span></span>' fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;1 Hours</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;24 Lessons</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;6 PDFs</span><span style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);">&nbsp;1 Interactive Quiz</span></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_learn" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">What You Will Learn</h4><div data-snap-id="copy_learn" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the course, you have the chance to complete a questionnaire focused on determining your preferences, which<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">&nbsp;will enable you to gain some insights into your Type</em></strong>. &nbsp;As you progress through the course, you are able to check how clear you are with each preference to give you a deeper understanding of your own type.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you will learn:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The four preference scales defined by Jung and Myers / Briggs</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding personality and personality types</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How you can work better with people who have different preferences to yours</p></li></ul></div><div data-snap-id="list_learn" data-snap-type="list" data-snap-template='<div class="tutor-course-segment__benefit-item"><div class="tutor-course-segment__benefit-content"><i class="far fa-check" ></i><span class="benefit-text" >[[item]]</span></div></div>' fr-original-style="" style="box-sizing: border-box;">Assess your own Personality Type and what this means in both your private and professional life.Recognise ways to appreciate, value, and work more effectively with all sixteen personality types.Discover how to build deeper relationships through common understanding and improved communication.Identify applications in team building, communication, change, decision making and problem solving.</div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_summary" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Understanding Personality Types</h4><p data-snap-id="copy_summary" data-snap-type="html" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p data-pm-slice="1 1 []" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This short course is a standalone course for anyone interested in understanding about different personality types. &nbsp;It will give you insights to your own preferences and how these build into your personality type. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding preferences and how they are expressed will help you to appreciate differences, work with these and communicate better with others. &nbsp;It compliments other courses that explore emotional intelligence in more depth.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers the Jungian Theory of Personality Types looking at how you prefer to get your energy (Extraversion / Introversion), how you take in information (Sensing / Intuition), and how you process information (Thinking / Feeling). &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Jung&#39;s work was further developed by Katharine Briggs and Isabel Briggs Myers to add a further dimension to look at how you choose to live your life (Judging / Perception).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will become aware of the dynamics and patterns natural to each person&#39;s way of seeing, thinking, feeling and responding to the world. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Every personality type has its own specific way of communicating. &nbsp;Through this course you will expand your understanding of personality and communication to build up better relationships with your team, your manager, your clients - in fact, anyone with whom your regularly interact with. &nbsp;You will learn how to build trust, establish rapport, and work comfortably and productively with any Personality Type.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will provide you with the knowledge and skills necessary to understand the fundamentals of Personality Types and their influence on leadership and performance management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With this course, you will gain an understanding of the key elements of the sixteen Personality Types based upon their preferences &ndash; Extraversion or Introversion, Sensing or Intuition, Thinking or Feeling, and Judging or Perceiving &ndash; and how each Type can affect leadership and performance management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will learn how to identify differences in Personality Types and how to adapt your management style to better interact with each type. &nbsp;Moreover, you will gain an in-depth insight into the importance of Personality Types and how they impact the overall dynamics of any team or company.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, you will have the necessary skills to analyse situations, develop effective strategies and techniques, and ultimately work more effectively with teams successfully using the right combination of leadership fundamentals and performance management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_for" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Who This Course is For</h4><div data-snap-id="copy_for" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will be of interest to anyone who is looking to understand personality differences and Jungian Type. &nbsp;You do not have to have any prior knowledge of Type.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will be of interest to you if you have completed a Personality Type assessment in the past and would like a refresher. &nbsp;You may have discovered your Type through a work-based training programme, by completing a questionnaire or through general interest. &nbsp;Your Personality Type consists of four letters. &nbsp;It all made sense at the time, but you have forgotten what it all means and how relevant it can be to how you engage with other people.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will, also, be of interest to you if you lead or manage a team and are looking at ways to build understanding and develop relationships leading to more rewarding interactions and high performance. &nbsp;It will give you an understanding of the relevance of Type and how it can be put to work.&nbsp;</p></div><ul data-snap-id="list_for" data-snap-type="list" data-snap-template="<li >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone who wants to understand themselves better through self-awareness.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in finding out about personality types and the best way to communicate with each.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone wanting to understand how others behave and how to best interact with them.</li></ul></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><h4 data-snap-id="heading_reqs" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Requirements</h4><div data-snap-id="copy_reqs" data-snap-type="html" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You should have an interest and understanding in differences in people&#39;s behaviour and in personality types, but no prior knowledge and experience is needed to benefit from the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course will be of interest to you if you are looking to learn more about yourself.</p></div><ul data-snap-id="list_reqs" data-snap-type="list" data-snap-template="<li  >[[item]]</li>" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A member of a team made up of a range of people.</li><li fr-original-style="" style="box-sizing: border-box;">A leader or a manager responsible for a number of projects involving people.</li><li fr-original-style="" style="box-sizing: border-box;">An interest in learning more about personality type.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to complete the practical activities to grow and develop your self-awareness and build your relationship skills.</li></ul></div><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"><div style="color: rgb(155, 155, 155); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(155, 155, 155);"></div><h4 data-snap-id="heading_curriculum_section" data-snap-type="html" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Instructor</h4></div></div></div></div></div></div></div></div><div style="color: rgb(155, 155, 155); box-sizing: border-box;" fr-original-style=" color: rgb(155, 155, 155);"><div data-snap-id="list_faqs" data-snap-template='<div class="faq-accordion"><div class="accordion" id="accordion-snap-faq"><div class="accordion-item pb-3"><button class="accordion-button [[collapsed]]" data-snap-toggle="collapse" data-snap-target="#collapse-faq-[[index]]">[[question]]</button><div id="collapse-faq-[[index-2]]" class="accordion-collapse collapse [[show]]" data-bs-parent="#accordion-snap-faq"><div class="accordion-body">[[answer]]</div></div></div></div></div>' fr-original-style="" style="box-sizing: border-box;"><div data-bs-parent="#accordion-snap-faq" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div style="color: rgb(37, 37, 37); box-sizing: border-box;" fr-original-style=" color: rgb(37, 37, 37);"><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);"><img src="https://images.cademy.co.uk/7e075e63-3c11-4005-857d-0d5a2bc42ad3/911d62ad-8465-437a-aeba-a9e7e0da2207/original.png" style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px); cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 66px; display: inline-block; vertical-align: bottom; margin-right: 5px; margin-left: 5px; text-align: center; max-width: calc(100% - 10px);" fr-original-class="fr-draggable"></h5><h5 data-snap-id="instructor_1_name" style="color: rgb(0, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 128);">Robin Hills</h5><p data-snap-id="instructor_1_title" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence Trainer, Coach and Facilitator</p></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hi there, my name is Robin Hills and I&rsquo;m grateful to you for checking out my courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re interested in learning about emotional intelligence, I&rsquo;m here to assure you that you&rsquo;re in the right place, as I don&rsquo;t train in any other topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With over 40 years&rsquo; experience in business, my courses will help you achieve your potential in the workplace - and beyond.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the years I&rsquo;ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Considering all this, you can be assured you&rsquo;re in the right place to learn everything you want/need to about emotional intelligence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thanks for taking the time to read this.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div></div>

Different isn’t necessarily difficult.

How to have a better understanding of the people you live and work with.

We encounter different types of people every day. Everyone is unique. However, broadly speaking everyone can be categorised into different types according to their preferences and how they use them.
1 Hours 24 Lessons 6 PDFs 1 Interactive Quiz
What You Will Learn
Within the course, you have the chance to complete a questionnaire focused on determining your preferences, which will enable you to gain some insights into your Type. As you progress through the course, you are able to check how clear you are with each preference to give you a deeper understanding of your own type.
What you will learn:
The four preference scales defined by Jung and Myers / Briggs
Understanding personality and personality types
How you can work better with people who have different preferences to yours
Assess your own Personality Type and what this means in both your private and professional life.Recognise ways to appreciate, value, and work more effectively with all sixteen personality types.Discover how to build deeper relationships through common understanding and improved communication.Identify applications in team building, communication, change, decision making and problem solving.
Understanding Personality Types


This short course is a standalone course for anyone interested in understanding about different personality types. It will give you insights to your own preferences and how these build into your personality type. 
Understanding preferences and how they are expressed will help you to appreciate differences, work with these and communicate better with others. It compliments other courses that explore emotional intelligence in more depth.
The course covers the Jungian Theory of Personality Types looking at how you prefer to get your energy (Extraversion / Introversion), how you take in information (Sensing / Intuition), and how you process information (Thinking / Feeling). 
Jung's work was further developed by Katharine Briggs and Isabel Briggs Myers to add a further dimension to look at how you choose to live your life (Judging / Perception).
You will become aware of the dynamics and patterns natural to each person's way of seeing, thinking, feeling and responding to the world. 
Every personality type has its own specific way of communicating. Through this course you will expand your understanding of personality and communication to build up better relationships with your team, your manager, your clients - in fact, anyone with whom your regularly interact with. You will learn how to build trust, establish rapport, and work comfortably and productively with any Personality Type.
This course will provide you with the knowledge and skills necessary to understand the fundamentals of Personality Types and their influence on leadership and performance management.
With this course, you will gain an understanding of the key elements of the sixteen Personality Types based upon their preferences – Extraversion or Introversion, Sensing or Intuition, Thinking or Feeling, and Judging or Perceiving – and how each Type can affect leadership and performance management.
You will learn how to identify differences in Personality Types and how to adapt your management style to better interact with each type. Moreover, you will gain an in-depth insight into the importance of Personality Types and how they impact the overall dynamics of any team or company.
By the end of the course, you will have the necessary skills to analyse situations, develop effective strategies and techniques, and ultimately work more effectively with teams successfully using the right combination of leadership fundamentals and performance management.


Who This Course is For
This course will be of interest to anyone who is looking to understand personality differences and Jungian Type. You do not have to have any prior knowledge of Type.
This course will be of interest to you if you have completed a Personality Type assessment in the past and would like a refresher. You may have discovered your Type through a work-based training programme, by completing a questionnaire or through general interest. Your Personality Type consists of four letters. It all made sense at the time, but you have forgotten what it all means and how relevant it can be to how you engage with other people.
This course will, also, be of interest to you if you lead or manage a team and are looking at ways to build understanding and develop relationships leading to more rewarding interactions and high performance. It will give you an understanding of the relevance of Type and how it can be put to work. 
Anyone who wants to understand themselves better through self-awareness.
Anyone interested in finding out about personality types and the best way to communicate with each.
Anyone wanting to understand how others behave and how to best interact with them.
Requirements
You should have an interest and understanding in differences in people's behaviour and in personality types, but no prior knowledge and experience is needed to benefit from the course.
The course will be of interest to you if you are looking to learn more about yourself.
A member of a team made up of a range of people.
A leader or a manager responsible for a number of projects involving people.
An interest in learning more about personality type.
A willingness to complete the practical activities to grow and develop your self-awareness and build your relationship skills.
Instructor

Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.



Ei4Change

Emotional Intelligence (EQ)

Team Leading

Within the course, you have the chance to complete a questionnaire focused on determining your preferences, which will enable you to gain some insights into your Type.  As you progress through the course, you are able to check how clear you are with each preference to give you a deeper understanding of your own type.

<div>
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                </div>
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                <b>Quality Guarantee:</b>
                <p>Promising training excellence, satisfaction gurantee</p>
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        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <b>Accredited by:</b>
                <p>CPD UK &amp; Quality License Scheme</p>
            </div>
        </div>
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                </div>
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                <b>Tutor Support:</b>
                <p>Unlimited support via email, till you complete the course</p>
            </div>
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                </div>
                            <div>
                <p>ecognised Certification</p>
                <p>Accepted by thousands of professional bodies</p>
            </div>
        </div>
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                </div>
                            <div>
                <b>Start Anytime:</b>
                <p>With 1 year access to the course materials</p>
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                </div>
                            <div>
                <b>Online Learning:</b>
                <p>Learn from anywhere, whenever you want</p>
            </div>
        </div>
    </div>
    
<div>
<p>This online course will educate you on approaches to life's challenges - judging and perceiving and how to assess your type with some hints and tips when working with various personality types.</p>
<h2><strong>This course at a glance </strong></h2>
<ul>
<li>Accredited by CPD UK</li>
<li>Endorsed by Quality Licence Scheme</li>
<li>Learn about functional pairs - the mental functions</li>
<li>Understand how to address some inappropriate criticisms about personality types</li>
<li>Know some ways to take your type further</li>
<li>Learn how to assess your type with some hints and tips when working with type</li>
<li>Know how to approach life's challenges, such as judging and perceiving</li>
<li>Understand how to process information - thinking and feeling</li>
<li>Know how to take in information - sensing and intuition</li>
<li>Understand where to get your energy from - extraversion and introversion</li>
<li>Explore four behavioural preferences</li>
<li>Learn how to work with personality types</li>
</ul>
</div>
<div>
<h2>Why Influencing Skills Training Course right for you?</h2>
<p>This comprehensive course is perfect for those who want to clearly understand various personality types, behavioural preferences, the process to work with personality types, and the procedure to assess and determine the personality type. You will learn where to get your energy from - extraversion and introversion, how to take in information - sensing and intuition, and how to process information - thinking and feeling.</p>
<p>By the end of the course, you will have a broad knowledge of various personality types at work, how to work with them, and four behavioural preferences.</p>
<h2>Influencing Skills Training Course Details</h2>
<p>    </p><div>
        <h3 id="small-panelsStayOpen-heading653bba3535e39">
            
            Accredited by             
        </h3>
        <div id="panelsStayOpen-collapse653bba3535e39">
            <div>
                

CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.<p></p>
<p> </p>
<p>
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bba3535e67">
            
            Course Curriculum            
        </h3>
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            <div>
                <p></p>
<h4>Understanding Personality Types at Work</h4>
<ul>
<li>Introduction to Understanding Personality Types at Work</li>
<li>Working With Personality Types</li>
<li>Exploring the Four Behavioural Preferences</li>
<li>Assessing and Determining Your Personality Type</li>
<li>Where You Get Your Energy From - Extraversion and Introversion</li>
<li>How You Take in Information - Sensing and Intuition</li>
<li>How You Process Information - Thinking and Feeling</li>
<li>How You Approach Life's Challenges - Judging and Perceiving</li>
<li>Assessing Your Type With Some Hints and Tips When Working With Type</li>
<li>Putting People Into Boxes - Can Type Be Accused of This?</li>
<li>Some Ways of Taking Type Further</li>
<li>Addressing Some Inappropriate Criticisms About Type</li>
<li>More About the Functional Pairs - the Mental Functions</li>
</ul>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bba3535e73">
            
            Who should take this course?            
        </h3>
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            <div>
                <p></p>
<p>This influencing skills training course is suitable for those interested in mastering different personality types at work, taking in information, and processing information. It is perfect for those willing to take a step ahead in influencing skills training.</p>
<p>            </p></div>
        </div>
    </div>
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        <h3 id="small-panelsStayOpen-heading653bba3535e7c">
            
            Entry Requirements            
        </h3>
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            <div>
                <p></p>
<ul>
<li>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</li>
<li>However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.</li>
</ul>
<p>            </p></div>
        </div>
    </div>
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        <h3 id="small-panelsStayOpen-heading653bba3535e84">
            
            Assessment Method            
        </h3>
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            <div>
                <p></p>
<p>This influencing skills training assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.</p>
<p>            </p></div>
        </div>
    </div>
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        <h3 id="small-panelsStayOpen-heading653bba3535e8d">
            
            Certification            
        </h3>
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            <div>
                <p></p>
<h4>Endorsed Certificate from Quality Licence Scheme</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.</p>
<h4>Certificate of Achievement from Lead Academy</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
            </p></div>
        </div>
    </div>
	<p></p>
</div><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p>
									</div>
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										Are QLS courses recognised?									
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									<div>
										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.</p>
									</div>
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										When will I receive my certificate?									
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.</p>
									</div>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.</p>
									</div>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout.</p>
									</div>
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										How to take online classes from home?									
								</h3>
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									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.</p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading33">
									
										Does age matter in online learning?									
								</h3>
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									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
									</div>
								</div>
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										When I will get the login details for my course?									
								</h3>
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									<div>
										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
								</div>
							</div>
												</div>

Quality Guarantee:
Promising training excellence, satisfaction gurantee
Accredited by:
CPD UK & Quality License Scheme
Tutor Support:
Unlimited support via email, till you complete the course
ecognised Certification
Accepted by thousands of professional bodies
Start Anytime:
With 1 year access to the course materials
Online Learning:
Learn from anywhere, whenever you want
This online course will educate you on approaches to life's challenges - judging and perceiving and how to assess your type with some hints and tips when working with various personality types.
This course at a glance 
Accredited by CPD UK
Endorsed by Quality Licence Scheme
Learn about functional pairs - the mental functions
Understand how to address some inappropriate criticisms about personality types
Know some ways to take your type further
Learn how to assess your type with some hints and tips when working with type
Know how to approach life's challenges, such as judging and perceiving
Understand how to process information - thinking and feeling
Know how to take in information - sensing and intuition
Understand where to get your energy from - extraversion and introversion
Explore four behavioural preferences
Learn how to work with personality types
Why Influencing Skills Training Course right for you?
This comprehensive course is perfect for those who want to clearly understand various personality types, behavioural preferences, the process to work with personality types, and the procedure to assess and determine the personality type. You will learn where to get your energy from - extraversion and introversion, how to take in information - sensing and intuition, and how to process information - thinking and feeling.
By the end of the course, you will have a broad knowledge of various personality types at work, how to work with them, and four behavioural preferences.
Influencing Skills Training Course Details
 
 Accredited by 
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.

 

The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. 
 Course Curriculum 

Understanding Personality Types at Work
Introduction to Understanding Personality Types at Work
Working With Personality Types
Exploring the Four Behavioural Preferences
Assessing and Determining Your Personality Type
Where You Get Your Energy From - Extraversion and Introversion
How You Take in Information - Sensing and Intuition
How You Process Information - Thinking and Feeling
How You Approach Life's Challenges - Judging and Perceiving
Assessing Your Type With Some Hints and Tips When Working With Type
Putting People Into Boxes - Can Type Be Accused of This?
Some Ways of Taking Type Further
Addressing Some Inappropriate Criticisms About Type
More About the Functional Pairs - the Mental Functions
 
 Who should take this course? 

This influencing skills training course is suitable for those interested in mastering different personality types at work, taking in information, and processing information. It is perfect for those willing to take a step ahead in influencing skills training.
 
 Entry Requirements 

There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.
However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.
 
 Assessment Method 

This influencing skills training assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%.
 
 Certification 

Endorsed Certificate from Quality Licence Scheme

After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.
Certificate of Achievement from Lead Academy

After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35. 

FAQs
 Is CPD a recognised qualification in the UK? 
CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.
 Are QLS courses recognised? 
Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.
 When will I receive my certificate? 
For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.
 Can I pay by invoice? 
Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.
 Can I pay via instalment? 
Yes, you can pay via instalments at checkout.
 How to take online classes from home? 
Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.
 Does age matter in online learning? 
No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.
 When I will get the login details for my course? 
After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Lead Academy

Influencing Skills Training

<h2>Communication: Understanding an Ever-Changing World: On-Demand</h2>
<p>This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Understand today's communication challenges</li>
<li>Conduct a virtual meeting effectively and efficiently</li>
<li>Identify key communication skills and techniques</li>
<li>Utilize personality types to improve communications</li>
</ul><section>
                    <ul><li>Getting Started</li><li>Foundation Concepts</li><li>Virtual Meeting Environment</li><li>The Three-Step Process: Plan, Conduct, Close</li><li>The Role of the Facilitator</li><li>Communicating in a Virtual World</li><li>Personality and Communication Styles</li><li>Communication Challenges</li><li>Virtual Teams Communication</li><li>Summary and Next Steps</li></ul>


                </section>

Communication: Understanding an Ever-Changing World: On-Demand
This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner.
What You Will Learn
At the end of this program, you will be able to:
Understand today's communication challenges
Conduct a virtual meeting effectively and efficiently
Identify key communication skills and techniques
Utilize personality types to improve communications
Getting Started
Foundation Concepts
Virtual Meeting Environment
The Three-Step Process: Plan, Conduct, Close
The Role of the Facilitator
Communicating in a Virtual World
Personality and Communication Styles
Communication Challenges
Virtual Teams Communication
Summary and Next Steps

IIL Europe Ltd

Meeting Skills

Digital Communication

Business Communication

Teaching Online

Communication: Understanding an Ever-Changing World: On-Demand

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p><span>Discover yourself in new ways by understanding your personality type with this Personality Testing with DISC Assessment Tool course.</span></p><p><span>Getting to know your personality type and develop yourself in accordance is a significant part of driving yourself to the peak. DiSC is an assessment tool that measures your personality based on your typical everyday behaviour and helps you to improve yourself. This personality testing course will educate you on getting a better understanding of your personality with the DiSC assessment tool.</span></p><p><span>You will start by getting to know the intricacies of the DiSC assessment tool and explore different personality types. This comprehensive learning pack will train you in developing your personal development plan based on your personality and arm yourself with communication, leadership, and persuasion skills. </span></p><p><span>So, enrol in this Personality Testing with DISC Assessment Tool course today and know yourself to get an improved version of yourself. </span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Gain a better knowledge of your personality type and yourself</span>
									</li>
								<li>
											<span>
													</span>
										<span>Explore various personality types and know how to identify them.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn the fundamentals of the DiSC assessment tool.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop your personal development plan according to your personality type.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand the underlying principles of the Elevator Test. </span>
									</li>
								<li>
											<span>
													</span>
										<span>Strengthen your personality with communication, leadership and persuasion skills. </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>1+ hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Introduction to the Course</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Get ready, steady, learn!</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The DISC Assessment Tool</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The correct test result</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Another way to get your result - The Elevator Test</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Identify the Personality of Others</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Dominance</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Assignment for Dominance</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Influence</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Assignment for Influence</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Steadiness</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Assignment for Steadiness</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Caution</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Assignment for Caution</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Specific Situation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Your life partner - the DISC way</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The DISC sales expert</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The DISC leader</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Your Personal Development Plan</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to change your personality type</td><td><span>🕐 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Outros</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Next steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Resources</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Personality Testing with DISC Assessment Tool</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Discover yourself in new ways by understanding your personality type with this Personality Testing with DISC Assessment Tool course.
Getting to know your personality type and develop yourself in accordance is a significant part of driving yourself to the peak. DiSC is an assessment tool that measures your personality based on your typical everyday behaviour and helps you to improve yourself. This personality testing course will educate you on getting a better understanding of your personality with the DiSC assessment tool.
You will start by getting to know the intricacies of the DiSC assessment tool and explore different personality types. This comprehensive learning pack will train you in developing your personal development plan based on your personality and arm yourself with communication, leadership, and persuasion skills. 
So, enrol in this Personality Testing with DISC Assessment Tool course today and know yourself to get an improved version of yourself. 
Learning outcome
Gain a better knowledge of your personality type and yourself
Explore various personality types and know how to identify them.
Learn the fundamentals of the DiSC assessment tool.
Develop your personal development plan according to your personality type.
Understand the underlying principles of the Elevator Test.
Strengthen your personality with communication, leadership and persuasion skills.
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
1+ hours of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 01: Introduction to the Course			
▶	Get ready, steady, learn!	🕐 00:02:00
▶	The DISC Assessment Tool	🕐 00:06:00
▶	The correct test result	🕐 00:03:00
▶	Another way to get your result - The Elevator Test	🕐 00:01:00
Module 02: Identify the Personality of Others			
▶	Dominance	🕐 00:03:00
▶	Assignment for Dominance	🕐 00:02:00
▶	Influence	🕐 00:03:00
▶	Assignment for Influence	🕐 00:02:00
▶	Steadiness	🕐 00:03:00
▶	Assignment for Steadiness	🕐 00:02:00
▶	Caution	🕐 00:03:00
▶	Assignment for Caution	🕐 00:02:00
Module 03: Specific Situation			
▶	Your life partner - the DISC way	🕐 00:10:00
▶	The DISC sales expert	🕐 00:06:00
▶	The DISC leader	🕐 00:06:00
Module 04: Your Personal Development Plan			
▶	How to change your personality type	🕐 00:07:00
Module 05: Outros			
▶	Next steps	🕐 00:01:00
Resources			
	Resources - Personality Testing with DISC Assessment Tool	🕐 00:00:00

Skill Up

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Personal Development

Life Coach Training

Professional Skills Course (PSC)

Trainers Course

Discover yourself in new ways by understanding your personality type with this Personality Testing with DISC Assessment Tool

Personality Testing with DISC Assessment Tool

<p><span>Conflict in the workplace can have a negative impact on both the office environment and productivity. Learn how to manage conflict and create a friendly workplace with the <strong>Conflict Management</strong> course. This course will help you master conflict management skills through high-quality online training.</span></p>
<p><span>The <strong>Conflict Management</strong> course is developed with a focus to help you acquire the ability to resolve conflict. From this course, you will learn about different types of conflicts. Then the course will help understand how misunderstanding occurs. In the next stages, you will know about the different personality types and their role in conflicts. After that, the course will provide elaborate lessons on the escalation and de-escalation of conflicts.</span></p>
<p><span>After completing the course you can elevate your CV with a CPD-accredited certificate of achievement. So, what are you waiting for? Enrol today and start learning!</span></p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Gain a profound understanding of the keys to conflict.</li>
<li>Identify the root causes and solutions to misunderstandings.</li>
<li>Navigate the intricacies of personality types in conflict.</li>
<li>Master the techniques for de-escalating conflicts.</li>
<li>Develop a holistic approach to conflict resolution.</li>
</ul>
<h3><b>Why choose this Conflict Management<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Conflict Management<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Professionals seeking to enhance conflict resolution skills.</li>
<li>Team leaders aiming to create harmonious work environments.</li>
<li>Individuals interested in understanding the psychology of conflict.</li>
<li>Managers striving to foster effective communication within teams.</li>
<li>Anyone navigating personal or professional conflicts.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Conflict Resolution Specialist:</strong> £30,000 - £45,000</li>
<li><strong>Human Resources Manager:</strong> £40,000 - £60,000</li>
<li><strong>Team Leader/Supervisor:</strong> £25,000 - £40,000</li>
<li><strong>Mediator:</strong> £35,000 - £50,000</li>
<li><strong>Organizational Psychologist:</strong> £45,000 - £70,000</li>
<li><strong>Communication Strategist:</strong> £35,000 - £55,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Conflict Management</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Conflict Management</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Unit 01: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Welcome to the Course</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What are Conflict and Conflict Management?</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 02: Understand the Keys to Conflict</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Rational and Irrational Sources of Conflict</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Effects of Respect on Conflict</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Use Respect to Help Resolve Conflict</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 03: How Misunderstandings Arise and the Solution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Communication Works</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How we listen: The Four Listening Levels</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Listen Well</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 04: Personality Types in Conflict</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Personality Types Conflict</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Specific Personalities Clash at Work</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Avoid Personality Clash</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 05: Escalation of Conflict</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resistance: It's Not Conflict yet.</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Onion Model of Resistance</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Signs of Conflict Escalation</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 06: De-escalating Conflict</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Strategies for Handling Conflict</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict De-escalation Process</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Handling Modes - The Thomas-Kilmann Model</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Five Thomas-Kilmann Modes</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Help from a Third Party</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Recover from a Broken (Professional) Relationship</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Unit 07: Closing Section</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Conflict and Bad Conflict</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Secret to Avoiding Conflict</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Conflict in the workplace can have a negative impact on both the office environment and productivity. Learn how to manage conflict and create a friendly workplace with the Conflict Management course. This course will help you master conflict management skills through high-quality online training.
The Conflict Management course is developed with a focus to help you acquire the ability to resolve conflict. From this course, you will learn about different types of conflicts. Then the course will help understand how misunderstanding occurs. In the next stages, you will know about the different personality types and their role in conflicts. After that, the course will provide elaborate lessons on the escalation and de-escalation of conflicts.
After completing the course you can elevate your CV with a CPD-accredited certificate of achievement. So, what are you waiting for? Enrol today and start learning!
Learning Outcomes
Gain a profound understanding of the keys to conflict.
Identify the root causes and solutions to misunderstandings.
Navigate the intricacies of personality types in conflict.
Master the techniques for de-escalating conflicts.
Develop a holistic approach to conflict resolution.
Why choose this Conflict Management course?
Unlimited access to the course for a lifetime.
Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.
Structured lesson planning in line with industry standards.
Immerse yourself in innovative and captivating course materials and activities.
Assessments designed to evaluate advanced cognitive abilities and skill proficiency.
Flexibility to complete the Course at your own pace, on your own schedule.
Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.
Unlock career resources for CV improvement, interview readiness, and job success.
Who is this Conflict Management course for?
Professionals seeking to enhance conflict resolution skills.
Team leaders aiming to create harmonious work environments.
Individuals interested in understanding the psychology of conflict.
Managers striving to foster effective communication within teams.
Anyone navigating personal or professional conflicts.
Career path
Conflict Resolution Specialist: £30,000 - £45,000
Human Resources Manager: £40,000 - £60,000
Team Leader/Supervisor: £25,000 - £40,000
Mediator: £35,000 - £50,000
Organizational Psychologist: £45,000 - £70,000
Communication Strategist: £35,000 - £55,000
Prerequisites
This Conflict Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Certification
After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.
 Course Curriculum

Unit 01: Introduction			
	Welcome to the Course		00:03:00
	What are Conflict and Conflict Management?		00:03:00
Unit 02: Understand the Keys to Conflict			
	The Rational and Irrational Sources of Conflict		00:03:00
	The Effects of Respect on Conflict		00:04:00
	How to Use Respect to Help Resolve Conflict		00:05:00
Unit 03: How Misunderstandings Arise and the Solution			
	How Communication Works		00:05:00
	How we listen: The Four Listening Levels		00:05:00
	How to Listen Well		00:05:00
Unit 04: Personality Types in Conflict			
	How Personality Types Conflict		00:02:00
	How Specific Personalities Clash at Work		00:04:00
	How to Avoid Personality Clash		00:02:00
Unit 05: Escalation of Conflict			
	Resistance: It's Not Conflict yet.		00:02:00
	The Onion Model of Resistance		00:07:00
	The Signs of Conflict Escalation		00:03:00
Unit 06: De-escalating Conflict			
	The Strategies for Handling Conflict		00:06:00
	Conflict De-escalation Process		00:03:00
	Conflict Handling Modes - The Thomas-Kilmann Model		00:02:00
	The Five Thomas-Kilmann Modes		00:06:00
	Getting Help from a Third Party		00:05:00
	How to Recover from a Broken (Professional) Relationship		00:05:00
Unit 07: Closing Section			
	Good Conflict and Bad Conflict		00:04:00
	The Secret to Avoiding Conflict		00:03:00

Studyhub UK

Conflict Resolution

Counselling Skills

<p>Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation.</p><p>Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Apply the pre-suppositional sales process to identify the prospect's worldviews.</li><li>Manage emotions using the SMART process to overcome obstacles in sales.</li><li>Utilise various prospecting techniques such as networking, phone, and online to generate leads.</li><li>Read body language and understand personality types to establish connections with prospects.</li><li>Master negotiation techniques to handle objections and close sales effectively.</li><li>Sell season tickets using persuasive language and build long-term customer relationships.</li></ul><p><strong>Course Curriculum: </strong></p><p><strong>Introduction To The Sales And Negotiation Skills Masterclass</strong></p><ul><li>Prepare The Train Driver - Self Development For The Sales Consultant</li><li>Pre-suppositional Sales - Pre-Suppositions And Worldviews</li><li>The SMART Process - Learn How To Manage Emotions</li><li>The Coaches - Getting Ready For Passengers</li><li>The Train Route - Planning Your Sales Route</li><li>Selling Tickets - Understanding How Prospecting Works</li><li>Prospecting By Networking</li><li>Prospecting By Phone</li><li>Online Prospecting</li><li>Making Friends - Friendliness And Personality Types</li><li>Body Language - How To Read Your Prospect</li><li>Listening Station - Questioning And Listening</li><li>Negotiation Station - How To Negotiate Successfully</li><li>Objection Handling - How To Handle Objections To The Sale</li><li>Closing The Sale</li><li>Selling Season Tickets</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Sales Consultant: £25,000 - £60,000 per year</li><li>Account Manager: £25,000 - £50,000 per year</li><li>Business Development Manager: £25,000 - £60,000 per year</li><li>Sales Manager: £30,000 - £80,000 per year</li><li>Customer Success Manager: £25,000 - £45,000 per year</li><li>Sales Executive: £20,000 - £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

                        </div>

Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation.
Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market.
Learning Outcomes:
Apply the pre-suppositional sales process to identify the prospect's worldviews.
Manage emotions using the SMART process to overcome obstacles in sales.
Utilise various prospecting techniques such as networking, phone, and online to generate leads.
Read body language and understand personality types to establish connections with prospects.
Master negotiation techniques to handle objections and close sales effectively.
Sell season tickets using persuasive language and build long-term customer relationships.
Course Curriculum: 
Introduction To The Sales And Negotiation Skills Masterclass
Prepare The Train Driver - Self Development For The Sales Consultant
Pre-suppositional Sales - Pre-Suppositions And Worldviews
The SMART Process - Learn How To Manage Emotions
The Coaches - Getting Ready For Passengers
The Train Route - Planning Your Sales Route
Selling Tickets - Understanding How Prospecting Works
Prospecting By Networking
Prospecting By Phone
Online Prospecting
Making Friends - Friendliness And Personality Types
Body Language - How To Read Your Prospect
Listening Station - Questioning And Listening
Negotiation Station - How To Negotiate Successfully
Objection Handling - How To Handle Objections To The Sale
Closing The Sale
Selling Season Tickets
How is the course assessed?
Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.
Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).
CPD 
20 CPD hours / points  Accredited by CPD Quality Standards
Who is this course for? 
The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.
Requirements 
There are no formal entry requirements for the course, with enrollment open to anyone!
Career path 
Sales Consultant: £25,000 - £60,000 per year
Account Manager: £25,000 - £50,000 per year
Business Development Manager: £25,000 - £60,000 per year
Sales Manager: £30,000 - £80,000 per year
Customer Success Manager: £25,000 - £45,000 per year
Sales Executive: £20,000 - £40,000 per year
Certificates 
Certificate of completion
Digital certificate - £9 
You can apply for a CPD Accredited PDF Certificate at the cost of £9.
Certificate of completion
Hard copy certificate - £15 
Hard copy can be sent to you via post at the expense of £15.

One Education

Professional Selling Skills (PSS)

Sales Management

Sales & Negotiation Skills Course

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Team leaders, managers, executives and other business professionals who lead others will benefit from this course.</p>Overview<p>Learn to lead in a world of diversity Engage and empower our multi-generational workforce Leverage culture as the new strategic differentiator Develop your path to leadership success</p><p></p><p>In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. A Complex World of Diversity</h3> <ul> <li>Working in Fluid Dynamic Environments</li> <li>Understanding the New Transient Workforce</li> <li>Addressing the Need for a New Type of Leadership</li> <li>Leading with Authenticity</li> <li>Developing Required Skills and Competencies</li> <li>Decentralizing Power</li> </ul> <h3>2. Making Difference Your Strategic Advantage</h3> <ul> <li>Engaging in the 21st Century</li> <li>Measuring Engagement and Taking Advantage of High Engagement</li> <li>Overcoming Challenges to Employee Engagement</li> <li>Embracing Difference and Bridging Boundaries</li> <li>Developing Cultural Intelligence and Responding Effectively to Cultural Differences</li> <li>Applying SCARF to Direct Behavior</li> </ul> <h3>3. Leveraging Change as the New Normal</h3> <ul> <li>Understanding and Applying Emotional Intelligence</li> <li>Motivating Others</li> <li>Key Areas of Interest - Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types</li> <li>Developing Your Leadership Psychological Toolkit</li> <li>Identifying Drivers - Desires and Expectations</li> <li>The Impact of an Environment of Trust</li> <li>Meeting the Needs of the Social Brain</li> <li>Promoting Involvement</li> </ul> <h3>4. Creating Leaders for the Future</h3> <ul> <li>Facing the Challenges of a Modern Leader</li> <li>Avoiding Cultural Pitfalls</li> <li>Creating a Common Culture for All</li> <li>Leading Fluid Teams</li> <li>Seeking Diverse Perspectives</li> <li>Soliciting Feedback</li> <li>Utilizing Various Leadership Styles - Storytelling, Adaptive, and Connective</li> <li>Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Navigating The Modern Workforce - Diversity, Culture, Generations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Navigating The Modern Workforce - Diversity, Culture, Generations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
2 Days
12 CPD hours
This course is intended for
Team leaders, managers, executives and other business professionals who lead others will benefit from this course.
Overview
Learn to lead in a world of diversity Engage and empower our multi-generational workforce Leverage culture as the new strategic differentiator Develop your path to leadership success

In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. A Complex World of Diversity
Working in Fluid Dynamic Environments
Understanding the New Transient Workforce
Addressing the Need for a New Type of Leadership
Leading with Authenticity
Developing Required Skills and Competencies
Decentralizing Power
2. Making Difference Your Strategic Advantage
Engaging in the 21st Century
Measuring Engagement and Taking Advantage of High Engagement
Overcoming Challenges to Employee Engagement
Embracing Difference and Bridging Boundaries
Developing Cultural Intelligence and Responding Effectively to Cultural Differences
Applying SCARF to Direct Behavior
3. Leveraging Change as the New Normal
Understanding and Applying Emotional Intelligence
Motivating Others
Key Areas of Interest - Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types
Developing Your Leadership Psychological Toolkit
Identifying Drivers - Desires and Expectations
The Impact of an Environment of Trust
Meeting the Needs of the Social Brain
Promoting Involvement
4. Creating Leaders for the Future
Facing the Challenges of a Modern Leader
Avoiding Cultural Pitfalls
Creating a Common Culture for All
Leading Fluid Teams
Seeking Diverse Perspectives
Soliciting Feedback
Utilizing Various Leadership Styles - Storytelling, Adaptive, and Connective
Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence
Additional course details:
Nexus Humans Navigating The Modern Workforce - Diversity, Culture, Generations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Navigating The Modern Workforce - Diversity, Culture, Generations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Nexus Human

Leadership Development

Manager Training

Diversity & Inclusion

Navigating The Modern Workforce - Diversity, Culture, Generations

<div id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">

<div id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><div id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Learn to use colour energy preferences to understand more about yourself and how to communicate and build effective relationships.</span></strong></p></div><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h2 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><span style="color: rgb(254, 114, 53); font-size: 30px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 30px;">You have more in common with those around you than you think!</span></h2><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Insights Discovery helps you understand yourself and others so that you can have more respectful, productive and inclusive working relationships, even across virtual boundaries.</span></h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Insights Discovery is a powerful profiling tool that can unlock the secrets to understanding ourselves and others better.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Discover your unique four energy colour combination, Fiery Red, Sunshine Yellow, Earth Green, and Cool Blue. Based on Carl Jung&#39;s theories around personality types, Insights Discovery will offer increased self-awareness for the individual looking at self-development, and strategies for building effective teams in any environment, and it can help you become a better leader through using the Insights Discovery profile management chapter.</span></p></div></div></div><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p>

</div><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h2 id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">What you get with this offer</h2>



<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 16px;">You will complete an online Insights Discovery Evaluator </li><li style="color: rgb(80, 168, 188); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 16px;">A personalised Insights Discovery profile report showing your strengths, and potential areas to focus on including tips and suggestion development options.&nbsp;</li><li style="color: rgb(80, 168, 188); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 16px;">A 60-minute coaching exploration session with a licensed coach.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(80, 168, 188); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 16px;">Once your order is complete, you will receive an email notification with confirmation details of how to access your questionnaire along with an opportunity to propose dates that suit you for the exploration session.&nbsp;</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(80, 168, 188); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 16px;"><span id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">This offer is facilitated by licensed and accredited practitioners with practical business experience.</span></span></p>
</div>

Learn to use colour energy preferences to understand more about yourself and how to communicate and build effective relationships.
You have more in common with those around you than you think!
Insights Discovery helps you understand yourself and others so that you can have more respectful, productive and inclusive working relationships, even across virtual boundaries.
Insights Discovery is a powerful profiling tool that can unlock the secrets to understanding ourselves and others better.
Discover your unique four energy colour combination, Fiery Red, Sunshine Yellow, Earth Green, and Cool Blue. Based on Carl Jung's theories around personality types, Insights Discovery will offer increased self-awareness for the individual looking at self-development, and strategies for building effective teams in any environment, and it can help you become a better leader through using the Insights Discovery profile management chapter.


What you get with this offer
You will complete an online Insights Discovery Evaluator
A personalised Insights Discovery profile report showing your strengths, and potential areas to focus on including tips and suggestion development options.
A 60-minute coaching exploration session with a licensed coach.
Once your order is complete, you will receive an email notification with confirmation details of how to access your questionnaire along with an opportunity to propose dates that suit you for the exploration session. 
This offer is facilitated by licensed and accredited practitioners with practical business experience.

Starling

Professional Development

A personalised resilience profile and 60 minute coaching and exploration session for those who want to develop their capacity to adapt positively in an ever changing world.

Insights Discovery Personalised Profile & Coaching

Personalised Resilience Profile and a 60 minute coaching exploration

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