168 Courses

Overview: 'UX Writing: Crafting Effective Microcopy'   Welcome to 'UX Writing: Crafting Effective Microcopy,' your comprehensive guide to mastering the art of UX writing. In today's digital landscape, every word matters, and with this course, you'll learn how to wield language to create seamless user experiences that captivate and engage.   Module 1: Introduction to UX Writing Begin your journey into the world of UX writing by understanding its fundamental principles and importance in product design. Explore the role of UX writers and how they contribute to enhancing user experiences across various platforms and devices.   Module 2: Understanding User Flows and User Journeys Delve into the psychology behind user behavior and learn how to map out user flows and journeys effectively. Discover how to anticipate user needs and pain points, ensuring a smooth and intuitive navigation experience.   Module 3: Writing Clear and Concise Headings and Labels Master the art of crafting clear and concise headings and labels that guide users through your product seamlessly. Learn techniques for choosing the right words to convey meaning effectively while maintaining consistency and clarity.   Module 4: Creating Effective Button Texts and CTAs Explore the impact of persuasive button texts and calls-to-action (CTAs) on user engagement and conversion rates. Discover strategies for crafting compelling CTAs that compel users to take action and drive desired outcomes.   Module 5: Writing Helpful Form Instructions and Error Messages Learn how to write form instructions and error messages that alleviate user frustration and promote successful completion of tasks. Discover best practices for providing clear guidance and feedback throughout the user interaction process.   Module 6: Creating Engaging Microcopy for Empty States and Loading Screens Elevate your user experience with engaging microcopy for empty states and loading screens. Explore creative techniques for keeping users informed, entertained, and engaged during moments of inactivity or waiting.   By the end of this course, you'll possess the skills and knowledge needed to craft compelling microcopy that enhances user satisfaction, drives conversions, and sets your product apart in today's competitive market. Join us on this journey to unlock the power of words in shaping unforgettable user experiences. Course Curriculum Module 1_ Introduction to UX Writing Introduction to UX Writing 00:00 Module 2_ Understanding User Flows and User Journeys Understanding User Flows and User Journeys 00:00 Module 3_ Writing Clear and Concise Headings and Labels Writing Clear and Concise Headings and Labels 00:00 Module 4_ Creating Effective Button Texts and CTAs Creating Effective Button Texts and CTAs 00:00 Module 5_ Writing Helpful Form Instructions and Error Messages Writing Helpful Form Instructions and Error Messages 00:00 Module 6_ Creating Engaging Microcopy for Empty States and Loading Screens Creating Engaging Microcopy for Empty States and Loading Screens 00:00

This course empowers you to create interactive web applications using Shiny for Python. From fundamental concepts to advanced techniques, you will master web development with Python as your toolkit. Develop dynamic projects, learn diverse deployment methods, and embark on a journey to become a skilled Python web developer.

CPD Certified | 20 Courses Bundle| 200 CPD Points| 20 Free PDF+ Transcript Certificate| Lifetime Access| Tutor Support

20-in-1 CPD Certified Diploma | +Gifts: 20 Free PDF Certificates| Lifetime Access | Learner Support

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Join our Web Design Course course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Web Design Course course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Web Design Course course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Web Design Course. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Web Design Course course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Web Design Course is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Web Design Course course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Web Design Course Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction Introduction 00:07:00 Section 03: Basics Syntax And First Steps Alert!!! Important: A Must-Watch Video 00:01:00 How the Web Works 00:07:00 What Are Text Editors and Installation 00:05:00 How the Browser Works 00:11:00 Section 02: Basic And General Info And Installation HTML Basic Syntax 00:14:00 HTML Elements 00:06:00 HTML Attributes 00:08:00 HTML Headings 00:04:00 HTML Paragraphs 00:06:00 Section 04: Diving Deeper With HTML And CSS Basics HTML Style Attribute 00:09:00 HTML Formatting 00:04:00 HTML Comments 00:05:00 Simple Intro to CSS 00:16:00 HTML Links 00:06:00 HTML Images 00:08:00 Section 05: Diving Deeper: Tables, Lists And Forms HTML Tables 00:11:00 HTML Lists 00:07:00 First Training (Creating a Simple Menu) 00:00:00 HTML Forms pt.1 00:11:00 HTML Forms pt.2 00:11:00 HTML Forms pt.3 00:08:00 HTML Forms pt.4 00:06:00 Section 06: Getting Advanced And Finishing Up HTML Inline and Block Tags 00:16:00 Classes 00:10:00 Ids 00:08:00 More about the Head 00:09:00 HTML Entities 00:05:00 Section 07: Getting Started With CSS Intro and Revision to CSS 00:05:00 Syntax 00:08:00 Comments 00:00:00 Section 08: Colours Colours pt.1 00:19:00 Colours pt.2 00:08:00 Section 09: Backgrounds Backgrounds pt.1 00:13:00 Backgrounds pt.2 00:05:00 Backgrounds pt.3 00:09:00 Section 10: Borders Borders pt.1 00:07:00 Borders pt.2 00:06:00 Section 11: Margin, Padding And More Margin 00:14:00 Padding 00:08:00 Section 12: Outline Width and Height 00:06:00 Box Model 00:05:00 Training 2 (Building a Simple Form) 00:22:00 Outline pt.1 00:06:00 Outline pt.2 00:05:00 Section 13: Text Text pt.1 00:05:00 Text pt.2 00:07:00 Text pt.3 00:05:00 Section 14: Fonts Fonts pt.1 00:07:00 Fonts pt.2 00:04:00 Fonts pt.3 00:03:00 Section 15: Display Display pt.1 00:11:00 Display pt.2 00:04:00 Display pt.3 00:10:00 Section 16: Position Position pt.1 00:05:00 Position pt.2 00:10:00 Section 17: Z-Index Z-index pt.1 00:07:00 Z-index pt.1 00:07:00 Section 18: Overflow Overflow pt.1 00:08:00 Overflow pt.2 00:03:00 Section 19: Pseudo Classes, Elements And Other Stuff Pseudo Classes 45 00:00:00 Pseudo Elements 00:09:00 Opacity 00:06:00 Cursor 00:04:00 Section 20: Float Float pt.1 00:04:00 Section 21: Outro Outro and Where to Go From Here 00:03:00 Section 22: More Lectures: Update 2022 Videos 45 00:04:00 Sound 45 00:02:00 Youtube Videos 45 00:03:00

This is a concise, clear, and practical course for learning modern web design, UI/UX design, and mobile app design using the Figma tool. There are various exercises to practice and learn navigating through the course; there are no hardcore prerequisites to join this course.