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Are you looking to elevate your professional skills to new heights? Introducing our Admin, Secretarial & PA at QLS Level 5 Diploma, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Admin, Secretarial & PA at QLS Level 5 Diploma is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Admin, Secretarial & PA at QLS Level 5 Diploma goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Admin, Secretarial & PA at QLS Level 5 Diploma! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Admin, Secretarial & PA at QLS Level 5 Diploma CPD QS Accredited Courses: Course 02: Legal Secretary and Office Skills Diploma Course 03: HR Management Course Course 04: UK Employment Law Course 05: Leadership and Management Course Course 06: Operations Management Course 07: Minute Taking Course Course 08: Payroll Management Course Course 09: GDPR Course 10: Mastering Microsoft Office: Word, Excel, PowerPoint, and 365 Course 11: Decision-Making in High-Stress Situations Course 12: Time Management Training - Online Course Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Admin, Secretarial & PA. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Admin, Secretarial & PA at QLS Level 5 Diploma offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Admin, Secretarial & PA at QLS Level 5 Diploma today and seize the opportunity to stand out in your career. Enrol in Admin, Secretarial & PA now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Admin, Secretarial & PA at QLS Level 5 Diploma' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA at QLS Level 5 Diploma bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Admin, Secretarial & PA at QLS Level 5 Diploma course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

All in One Bundle Special Discount Offer Are you looking to enhance your Office Skills for Admin, Secretarial, PA (Executive PA)? If yes, then you have come to the right place. Our comprehensive courses on Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) will assist you in producing the best possible outcome by learning the Office Skills for Admin, Secretarial, PA (Executive PA). Course 01: This Microsoft Office Bundle Microsoft Excel 2019 Microsoft Word 2019 Microsoft PowerPoint 2019 Microsoft Access 2019 Course 02: Admin, Secretarial, PA The Office Skills for Admin, Secretarial, PA (Executive PA) bundle is for those who want to be successful. In the Office Skills for Admin, Secretarial, PA (Executive PA) bundle, you will learn the essential knowledge needed to become well versed in Office Skills for Admin, Secretarial, PA (Executive PA). Our Office Skills for Admin, Secretarial, PA (Executive PA) bundle starts with the basics of Office Skills for Admin, Secretarial, PA (Executive PA) and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) is intuitive and easy to understand. Why would you choose the course from Compliance Central: Lifetime access to courses materials Full tutor support is available from Monday to Friday Learn at your own pace from the comfort of your home Accessible, informative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Skills for Admin, Secretarial, PA (Executive PA). Requirements To enrol in this Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) course, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Microsoft Office Skills for Admin, Secretarial, PA (Executive PA). Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate for Free CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Become a skilled office admin and receptionist with our comprehensive course. Master key administrative tasks, communication skills, and customer service. Enroll now!

Easily learn the skills and knowledge you desire in MS Office with our Microsoft Office for Admin, you get an unparalleled learning experience with us and you get a digital certificate, transcript and a student ID card all included with the course price. What makes us the go to choice for people who want to learn about MS Office is our dedication and commitment to providing you with the best service possible. You will get unlimited access to the Microsoft Office for Admin, no matter where you are in the world you will be able to access your Microsoft Office for Admin any time you want. Should you have any questions while studying this Microsoft Office for Admin, our experienced tutors and mentors will answer them via email and live chat. With the original certificate you get after completing your Microsoft Office for Admin you will gain the CPD qualifications that will help you succeed out in the world and in your career. With our Student ID card you will get discounts on things like music, food, travel and clothes etc. Enrol in our Microsoft Office for Admin today and start learning. Why buy this Microsoft Office for Admin? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Microsoft Office for Admin you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Microsoft Office for Admin does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Microsoft Office for Admin was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Microsoft Office for Admin is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Microsoft Word 2016 Modify User Information 00:15:00 Share a Document 00:30:00 Work with Comments 00:15:00 Compare Document Changes 00:15:00 Review a Document 00:15:00 Merge Document Changes 00:15:00 Coauthor Documents 00:15:00 Add Captions 00:15:00 Add Cross-References 00:15:00 Add Bookmarks 00:15:00 Add Hyperlinks 00:15:00 Insert Footnotes and Endnotes 00:15:00 Add Citations 00:30:00 Insert a Bibliography 00:15:00 Insert Blank and Cover Pages 00:15:00 Insert an Index 00:30:00 Insert a Table of Contents 00:30:00 Insert an Ancillary Table 00:15:00 Manage Outlines 00:30:00 Create a Master Document 00:30:00 Suppress Information 00:30:00 Set Editing Restrictions 00:30:00 Add a Digital Signature to a Document 00:15:00 Restrict Document Access 00:15:00 Create Forms 00:30:00 Manipulate Forms 00:15:00 Form Data Conversion 00:15:00 Create a New Document Version 00:30:00 Compare Document Versions 00:15:00 Merge Document Versions 00:15:00 Activities - Microsoft Word 2016 Advanced 00:00:00 Microsoft Excel 2016 Update Workbook Properties 00:15:00 Activity-Update Workbook Properties 00:05:00 Create and Edit a Macro 00:15:00 Activity-Create and Edit a Macro 00:05:00 Apply Conditional Formatting 00:30:00 Activity-Apply Conditional Formatting 00:05:00 Add Data Validation Criteria 00:15:00 Activity-Add Data Validation Criteriaty 00:05:00 Trace Cells 00:15:00 Activity-Trace Cells 00:05:00 Troubleshoot Invalid Data and Formula Errors 00:15:00 Activity-Troubleshoot Invalid Data and Formula Errors 00:05:00 Watch and Evaluate Formulas 00:15:00 Activity-Watch and Evaluate Formulas 00:05:00 Create a Data List Outline 00:15:00 Activity-Create a Data List Outline1 00:05:00 Create Sparklines 00:15:00 Activity_Create Sparklines 00:05:00 Create Scenarios 00:15:00 Activity-Create Scenarios 00:05:00 Perform a What-If Analysis 00:15:00 Activity-Perform a What-If Analysis 00:05:00 Perform a Statistical Analysis with the Analysis ToolPak 00:15:00 Activity-Perform a Statistical Analysis with the Analysis ToolPak 00:05:00 Create Interactive Data with Power View 00:15:00 Activity-Create Interactive Data with Power View1 00:05:00 Consolidate Data 00:15:00 Activity-Consolidate Data 00:05:00 Link Cells in Different Workbooks 00:15:00 Activity-Link Cells in Different Workbooks 00:05:00 Merge Workbooks 00:15:00 Activity-Merge Workbooks 00:05:00 Export Excel Data 00:15:00 Activity-Export Excel Data 00:05:00 Import a Delimited Text File 00:14:00 Activity- Import a Delimited Text File 00:05:00 Integrate Excel Data with the Web 00:15:00 Activity-Integrate Excel Data with the Web 00:05:00 Create a Web Query 00:15:00 Activity-Create a Web Query 00:05:00 Import and Export XML Data 00:15:00 Activity-Import and Export XML Data 00:05:00 Activities - Microsoft Excel 2016 Advanced 00:00:00 Microsoft PowerPoint 2016 Customize the User Interface 01:30:00 Set PowerPoint 2016 Options 00:45:00 Create and Manage Sections 01:00:00 Modify Slide Masters and Slide Layouts 01:15:00 Add Headers and Footers 00:30:00 Modify the Notes Master and the Handout Master 00:45:00 Create SmartArt 00:45:00 Modify SmartArt 01:00:00 Add Audio to a Presentation 00:45:00 Add Video to a Presentatio 01:00:00 Customize Animations and Transitions 01:00:00 Add Comments to a Presentation 00:45:00 Review a Presentation 00:45:00 Store and Share Presentations on the Web 01:30:00 Annotate a Presentation 00:45:00 Set Up a Slide Show 00:45:00 Create a Custom Slide Show 00:30:00 Add Hyperlinks and Action Buttons 00:45:00 Record a Presentation 00:15:00 Secure a Presentation 01:30:00 Present a Slide Show Online 01:00:00 Create a Video or a CD 00:45:00 Activities - Microsoft PowerPoint 2016 Advanced 00:00:00 Microsoft Outlook 2016 Insert Advanced Characters and Objects 01:30:00 Modify Message Settings, Properties, and Options 01:30:00 Use Automatic Replies 01:30:00 Sort Messages 00:45:00 Filter Messages 01:00:00 Organize Messages 02:00:00 Search Messages 01:30:00 Manage Junk Mail 01:00:00 Manage Your Mailbox 02:00:00 Manage Advanced Calendar Options1 00:45:00 Manage Additional Calendars 01:00:00 Manage Meeting Responses 00:45:00 Assign and Manage Tasks 01:00:00 Edit an Electronic Business Card 01:00:00 Manage Advanced Contact Options 01:30:00 Forward Contacts 00:30:00 Export Contacts 01:00:00 Delegate Access to Mail Folders 01:00:00 Share Your Calendar 00:30:00 Share Your Contacts 00:15:00 Back Up Outlook Items 00:45:00 Change Data File Settings 00:45:00 Configure E-mail Message Security Settings 00:30:00 Activities - Microsoft Outlook 2016 Advanced 00:00:00 Microsoft Access 2016 Add Controls to Forms 01:00:00 Set Form Controls 01:00:00 Create Subforms 00:30:00 Organize Information with Tab Pages 00:30:00 Enhance Navigation with Forms 00:30:00 Format a Form 01:00:00 Apply Conditional Formatting 00:30:00 Field Validation 00:30:00 Form and Record Validation 00:30:00 Create a Macro 01:00:00 Restrict Records Using a Condition 00:30:00 Validate Data Using a Macro 00:30:00 Automate Data Entry Using a Macro 00:30:00 Convert a Macro to VBA 00:30:00 Link Tables to External Data Sources 00:30:00 Manage a Database 00:30:00 Determine Object Dependency 00:30:00 Document a Database 00:30:00 Analyze the Performance of a Database1 00:30:00 Split a Database for Multiple User Access 00:30:00 Implement Security 00:30:00 Set Passwords 00:30:00 Convert an Access Database to an ACCDE File 00:30:00 Package a Database with a Digital Signature 00:30:00 Create a Database Switchboard 01:00:00 Modify a Database Switchboard 00:30:00 Set Startup Options 00:30:00 Activities - Microsoft Access 2016 Advanced 00:00:00

Course Overview Admin Assistants, Secretaries and PAs play a key role in the smooth running of a business. They are the glue that holds the structure of each working day together. To excel in these roles, you must have a specific set of transferable skills that are crucial for supporting managers, clients and other members of staff. If you are interested in any of these professions and think admin support is the career path for you, then this course is just what you need to get started.  In this Admin, Secretarial & PA Course, you will familiarise with key office procedures, with step-by-step training on how to put together an office procedure guide. It also explores codes of practice such as telephone and business writing etiquette, meeting management, and business communication techniques. Furthermore, you will build your proficiency in Excel, Word and PowerPoint, learning how to manage data, create professional work presentations and structure your business reports/proposals. Throughout the course, you'll learn tips and techniques that can be applied to a wide range of professions, from organising your time and prioritising your workload, to building your professional image and dealing with difficult people.  Enrol in this comprehensive course today and add this recognised qualification to your resume! What You Will Learn This Admin, Secretarial & PA Course teaches fundamental office procedures, suitable for aspiring Secretaries, PAs, Receptionists, Office Managers and Administrative Assistants. It also provides training on key Microsoft Office programs, building your proficiency in Word, Excel and PowerPoint. An Overview of the Office Procedure Guide Communication Skills & Techniques How to Organise Your Binder & Workspace Tips for Scheduling Your Time Efficiently How to Work Effectively With Your Manager Business Writing & Telephone Etiquette Microsoft Word, Excel & PowerPoint Training The Fundamentals of Meeting Management Must-Have Administrative Soft Skills Self-Empowerment Exercises & Strategies Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

FREE Certification:QLS Endorsed + CPD Accredited | Instant Access | Round-the-Clock Tutor Support | All-Inclusive Cost

Admin Support Training is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into administrative support. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. If you enjoy working in an office environment and would like to get to work quickly, the Admin Support Training is for you. This course will prepare you for entry-level office occupations and is ideal for students who are looking for a program that provides the skills needed for many office positions. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. You will learn the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. Who is this course for? Admin Support Training is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Admin Support Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Office Admin and Customer Service Diploma is designed to prepare you for an exciting career in office administration by increasing your skill level in computer applications, public speaking, interpersonal relations, and information management. In addition to skill development, employment preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Office Admin and Customer Service Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Office Admin and Customer Service Diploma could potentially benefit a range of roles, but would particularly enhance careers in Office Administration Sales Customer Service Receptionist and Secretarial Work Business Management Marketing Other professional admin roles Course Content Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:15:00 Module Two - The Right Attitude Starts with You 00:20:00 Module Three - Stress Management (Internal Stressors) 00:30:00 Module Four - Stress Management (External Stressors) 00:15:00 Module Five - Transactional Analysis 00:25:00 Module Six - Why are Some Customers Difficult 00:20:00 Module Seven - Dealing with the Customer Over the Phone 00:30:00 Module Eight - Dealing with the Customer In Person 00:25:00 Module Nine - Sensitivity in Dealing with Customers 00:20:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:20:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:20:00 Module Twelve - Wrapping Up 00:15:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Recommended Reading Recommended Reading: Office Admin and Customer Service Diploma 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Office Admin, Secretarial & PA  course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Office Admin, Secretarial & PA Course for? This Office Admin, Secretarial & PA Course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Office Admin, Secretarial & PA Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Section 01: Introduction to Admin Support Assistant Introduction to Admin Support Assistant 00:19:00 Section 02: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Section 03: Introduction to Office Administration Introduction to Office Administration 00:14:00 Section 04: Skills of an Effective Administrator Skills of an Effective Administrator 00:15:00 Section 05: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Section 06: Business Telephone Skills Business Telephone Skills 00:19:00 Section 07: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Section 08: Business Etiquette Business Etiquette 00:19:00 Section 09: Mail Services and Shipping Mail Services and Shipping 00:27:00 Section 10: Travel Arrangements Travel Arrangements 00:25:00 Section 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Section 12: Diary Management and Note taking Diary Management and Note taking 00:25:00 Section 13: Time Management Time Management 00:37:00 Section 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Section 15: Business Writing Skills Business Writing Skills 00:40:00 Section 16: Organisational Skills Organisational Skills 00:16:00 Section 17: Communication Skills Communication Skills 00:25:00 Section 18: Customer Service Customer Service 00:16:00 Section 19: Effective Planning and Scheduling Effective Planning and Scheduling 00:51:00 Section 20: Invoicing Petty Cash Invoicing Petty Cash 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the Minute Taking for PA and Admin Assistants today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Minute Taking for PA and Admin Assistants is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Minute Taking for PA and Admin Assistants Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Minute Taking for PA and Admin Assistants, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Minute Taking for PA and Admin Assistants Module 01: Introduction to Minute Writing 00:06:00 Module 02: Preparation for Minute Taking 00:05:00 Module 03: The Meeting Structure 00:04:00 Module 04: Minute Meetings, Decisions and Actions 00:03:00 Module 05: Minute Taking Techniques 00:04:00 Module 06: Building Confidence 00:05:00 Additional Reading Materials Additional Reading Materials - Minute Taking For PA And Admin Assistants 02:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.