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1255 Courses

Professional Diploma in Business Administration and Branding

3.0(2)

By Alpha Academy

Branding is an important aspect of marketing to promote your product or services. It is best for you to be exposed to strategies, methods, and solutions on the marketing performance your business is currently having. This Professional Diploma in Business Administration and Branding can help you in learning marketing applications how to identify problems and create solutions for your marketing needs. You will learn new strategies and techniques appropriate for your brand to promote your products and services to your target market. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Professional Diploma in Business Administration and Branding has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Diploma in Business Administration and Branding is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £17,100. The sky really is the limit. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:40:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Business Communication Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Branding Basics Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Brand Management Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Branding What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Personal Branding Module One - Getting Started 00:30:00 Module Two - Defining Yourself (I) 00:30:00 Module Three - Defining Yourself (II) 00:30:00 Module Four - Controlling and Developing Your Image 00:30:00 Module Five - Personal and Professional Influences 00:30:00 Module Six - Sharpening Your Brand 00:30:00 Module Seven - Appearance Matters 00:30:00 Module Eight - Social Media (I) 00:30:00 Module Nine - Social Media (II) 02:00:00 Module Ten - Brand Management During a Crisis 01:00:00 Module Eleven - Branding Personality Traits 00:30:00 Module Twelve - Wrapping Up 00:30:00 Recommended Reading Recommended Reading : Professional Diploma in Business Administration and Branding 00:00:00 Mock Exam Mock Exam - Professional Diploma in Business Administration and Branding 00:20:00 Final Exam Final Exam - Professional Diploma in Business Administration and Branding 00:20:00

Professional Diploma in Business Administration and Branding
Delivered Online On Demand
£10.99

Intermediate Silver Clay Jewellery Workshop - One to One - 2 Days

4.3(7)

By Rachel Ellen

Bring your jewellery making to the next level with our Silver Clay Workshop! We're offering an indulgent, one-to-one workshop that will allow you to really get your hands dirty. You'll learn how to set stones in silver clay, as well as how to create filigree and patina your pieces. You've been playing with silver clay for a while now, and you're feeling confident in your current skills. You have a vision in your head of what you want to create, but you don't know how to make it come to life. This is a great opportunity for intermediate jewellery makers who want to take their skills to the next level—or for those who are just starting out and want some guidance from an expert.

Intermediate Silver Clay Jewellery Workshop - One to One - 2 Days
Delivered In-PersonFlexible Dates
£519

Generative AI Art Generation - Mastering All the AI Tools

By Packt

Embark on an AI image generation journey with a comprehensive course on Midjourney, DALL-E, Leonardo, Stable Diffusion, Automatic1111, RunwayML, Adobe Firefly, BlueWillow, and more. Requirements: Computer with internet access, and a Discord account for tools like Midjourney.

Generative AI Art Generation - Mastering All the AI Tools
Delivered Online On Demand17 hours 55 minutes
£82.99

Mastering 3ds Max and Photoshop Training Course

By ATL Autocad Training London

Mastering 3ds Max and Photoshop Training Course. earn 3D design, modeling, and rendering with 3ds Max, and seamlessly integrate Photoshop skills. Expert instructors guide you in enhancing images and creating stunning renderings. Our 3ds Max course is designed to help you learn basic and advanced architectural visualisation. Click here for more info: Website Duration: 20 hours Approach: 1-on-1, Customized and Flexible pacing. Session Flexibility: Design your own timetable at your convenient hour between 9 am and 7 pm, Mon to Sat. 20-Hour Comprehensive Training in 3ds Max and Photoshop. Course Breakdown: Module 1: Introduction to 3ds Max (6 hours) Familiarization with 3ds Max's interface and workspace Navigation and basic modeling tools usage Creation and manipulation of primitive objects Object modification with modifiers for specific effects Materials, textures, and basic lighting techniques Introduction to rendering 3D scenes Module 2: Intermediate 3ds Max Techniques (6 hours) Advanced modeling with splines and polygons Camera creation and animation for realistic perspectives Character rigging and animation using bones Particle systems for visual effects and dynamic simulations Designing landscapes and outdoor scenes Exploration of advanced lighting and rendering methods Module 3: Introduction to Photoshop for 3D Artists (4 hours) Understanding Photoshop interface and essential editing tools Seamless integration of 3D models and textures between 3ds Max and Photoshop Creation and editing of textures and materials for realistic surfaces Post-production and compositing techniques to enhance 3D renders Module 4: Advanced Photoshop Techniques for 3D Artists (4 hours) Custom brush and texture creation for artistic elements Non-destructive editing using layer masks and adjustment layers Advanced compositing for seamless 3D element integration Crafting photorealistic textures and materials for impressive visuals Module 5: Project-Based Learning (4 hours) Application of learned techniques to a real-world project 3D modeling, texturing in Photoshop, and final image rendering Instructor feedback for project refinement Presentation of completed projects, showcasing acquired skills. Attendees will learn to craft intricate 3D models using Autodesk 3ds Max, mastering primitive objects, splines, and polygons for complex designs. Advanced Rendering Techniques: Participants will acquire skills in texturing, material application, lighting strategies, and rendering tools, crafting visually striking and lifelike 3D environments. Animation Prowess: Students will delve into object and character animation, simulation of perspectives with cameras, and the dynamic use of particle systems for visual effects and simulations. Essential Photoshop Proficiency: Attendees will gain vital Photoshop skills for post-processing, compositing 3D renders, and creating realistic textures, enhancing the quality of their 3D projects. Hands-On Project Engagement: Through practical projects, participants will receive expert feedback, honing their skills and demonstrating their expertise in real-world applications. Creative Problem-Solving Abilities: Attendees will cultivate creative thinking and problem-solving skills, enabling them to manifest their unique artistic visions in their 3D projects. Skills Acquired: Participants in the Mastering 3ds Max and Photoshop Training Course will gain advanced proficiency in 3D modeling, texturing, lighting, and rendering using 3ds Max. Additionally, they will master digital image manipulation, graphic design, and photo editing techniques using Photoshop. Key skills include: Advanced 3D Modeling and Rendering in 3ds Max Expert Texturing and Lighting Techniques Digital Image Manipulation and Retouching in Photoshop Graphic Design and Visual Communication Skills Job Opportunities: Upon completion, individuals can pursue a range of exciting career opportunities, including: Senior 3D Artist Game Developer Architectural Visualization Specialist Graphic Designer Visual Effects Artist This course equips participants with the expertise needed for roles in animation studios, game development companies, architectural firms, advertising agencies, and more, providing a pathway to thriving careers in the creative industry. Advantages of joining this program: Thorough education: Excel in 3ds Max and Photoshop for high-quality visual effects and motion graphics at a professional level. Certified mentors and industry specialists: Receive instruction from seasoned professionals for expert direction. Interactive online sessions: Engage from any location; no need for travel. Lesson recordings: Access recorded sessions for revision and reinforcement. Long-term email assistance: Receive ongoing support even after the course completion. Complimentary career guidance: Gain valuable industry insights to boost your career prospects. Download Adobe Photoshop Download Autodesk 3dsmax

Mastering 3ds Max and Photoshop Training Course
Delivered in London or OnlineFlexible Dates
£720

Sports Psychology for Coaches

5.0(3)

By School Of Health Care

Sports Psychology: Sports Psychology for Coaches Course Online Unlock your potential with our Sports Psychology course! This Sports Psychology course will immerse you in the fundamentals and advanced concepts of sports psychology. By taking our Sports Psychology course, you'll gain deep insights into the psychological factors affecting athletic performance. Our Sports Psychology course is crafted to enhance your understanding of mental strategies that drive success in sports. In this Sports Psychology course, you'll learn techniques to boost motivation, focus, and resilience. The Sports Psychology course provides practical tools for athletes and coaches to optimize performance through mental conditioning. Dive into our Sports Psychology course to master the mental aspects that complement physical training. Don't miss out—our Sports Psychology course is your gateway to mastering the mental game in sports. Enroll in our Sports Psychology course today and elevate your performance and coaching skills with proven sports psychology techniques! This Sports Psychology for Coaches covers the importance of sports psychology, how sports psychology helps you to train better your athlete. You can learn more on mental skill, imaginary vision, and achieve your goal. Main Course: Sports Psychology for Coaches course Free Courses included with Sports Psychology for Coaches Course: Along with Sports Psychology for Coaches Course you will get free Martial Arts First Aid Along with Sports Psychology for Coaches Course you will get free Sports First Aid Along with Sports Psychology for Coaches Course you will get free Diploma in Sports Nutrition Special Offers of this Sports Psychology for Coaches Course: This Sports Psychology: Sports Psychology for Coaches Course includes a FREE PDF Certificate. Lifetime access to this Sports Psychology: Sports Psychology for Coaches Course Instant access to this Sports Psychology: Sports Psychology for Coaches Course 24/7 Support Available to this Sports Psychology: Sports Psychology for Coaches Course Sports Psychology: Sports Psychology for Coaches Course Online This Sports Psychology for Coaches course will explain all about basics coaching philosophy to understanding mental plans. You will also learn the importance of communication and skills of coaching from this Sports Psychology for Coaches course. Moreover, this Sports Psychology for Coaches course teaches to set a goal, imaginary objectives and enhancing skills. This Sports Psychology for Coaches course is also beneficial to describe relaxation and energization. Who is this course for? Sports Psychology: Sports Psychology for Coaches Course Online The Sports Psychology: Sports Psychology for Coaches Course is ideal for one who is interested in sports and especially wants to start a personal or professional career. Requirements Sports Psychology: Sports Psychology for Coaches Course Online To enrol in this Sports Psychology: Sports Psychology for Coaches Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports Psychology: Sports Psychology for Coaches Course Be energetic and self-motivated to complete our Sports Psychology: Sports Psychology for Coaches Course Basic computer Skill is required to complete our Sports Psychology: Sports Psychology for Coaches Course If you want to enrol in our Sports Psychology: Sports Psychology for Coaches Course, you must be at least 15 years old. Career path Sports Psychology: Sports Psychology for Coaches Course Online After completing this Sports Psychology: Sports Psychology for Coaches Course, you may be able to pursue a variety of promising career opportunities, such as: Psychological mentor Domestic and foreign trainer Football, and cricket trainer and many more

Sports Psychology for Coaches
Delivered Online On Demand2 hours 42 minutes
£12

Sports and Fitness, Sports Psychology & Sports Nutrition Diploma - CPD Certified

5.0(3)

By School Of Health Care

Sports Psychology: Sports Psychology Course Online Sports Psychology: Sports Psychology Course is a specialty that uses psychological knowledge and abilities to address issues related to athletes' optimal performance and betterment, the social and developmental aspects of participating in sports, and systemic problems with sports environments and institutions. The most effective coaches know the basics of sport psychology, which include engaging effectively with athletes, creating an optimal environment, assessing their athletes' psychological needs, and delivering them with the mental training they need to perform at their best. Sport psychologists can assist athletes of all levels in dealing with parental pressure, trainers, or even their own demands. A sports psychologist can assist coaches in overcoming an unexpected failure or obstacle in their game plan. They assist coaches in thinking quickly and making sound decisions when their plans do not go as planned. This increases resilience. Hence, the main purpose of Sports Psychology: Sports Psychology Course is to enhance coaches and individual's athletic performance. If you are interested in sports like cricket or football etc. or want to contribute in sports then our Sports Psychology: Sports Psychology Course is the best guideline for you. That will provide you a deep knowledge in your interested arena. This Sports Psychology: Sports Psychology Coursecovers the importance of sports psychology, how sports psychology helps you to train better your athlete. You can learn more on mental skill, imaginary vision, and achieve your goal. Main Course: Sports Psychology Course Courses you will get with Palliative Care Course. Course 01: Sports First Aid Course 02: Diploma in Sports Nutrition Course 03: Personal Trainer [ Note: Free PDF certificate as soon as completing the Sports Psychology: Sports Psychology course] Sports Psychology: Sports Psychology Course Online This Sports Psychology: Sports Psychology Course consists of 09 modules. Course Curriculum of Sports Psychology: Sports Psychology Course Module 01: Coaching Philosophy Module 02: The Importance of Communication for Coaching Module 03: An Overview of Mental Skills Training Module 04: Goal Setting in Sport Module 05: Imagery Module 06: Relaxation and Energization Module 07: Enhancing Mental Skills Module 08: Energy Management Module 09: Understanding Mental Plans Assessment Method of Sports Psychology: Sports Psychology Course After completing each module Sports Psychology: Sports Psychology Course, you will get MCQ quizzes to assess your learning. Certification of Sports Psychology: Sports Psychology Course After completing the Sports Psychology: Sports Psychology Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sports Psychology: Sports Psychology Course Online The Sports Psychology: Sports Psychology Course is ideal for one who is interested in sports and especially wants to start a personal or professional career. Requirements Sports Psychology: Sports Psychology Course Online To enrol in this Sports Psychology: Sports Psychology Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports Psychology: Sports Psychology Course. Be energetic and self-motivated to complete our Sports Psychology: Sports Psychology Course. Basic computer Skill is required to complete our Sports Psychology: Sports Psychology Course. If you want to enrol in our Sports Psychology: Sports Psychology Course, you must be at least 15 years old. Career path Sports Psychology: Sports Psychology Course Online After completing this Sports Psychology: Sports Psychology Course, you may be able to pursue a variety of promising career opportunities, such as: Psychological mentor Domestic and foreign trainer Football, and cricket trainer and many more

Sports and Fitness, Sports Psychology & Sports Nutrition Diploma - CPD Certified
Delivered Online On Demand25 hours
£12

Vectorworks Spotlight Training Courses

By ATL Autocad Training London

Why Learn Vectorworks Spotlight Training Courses? VectorWorks Spotlight Course offers strong 2D drawing tools and lighting skills. while. Spotlight goes beyond fundamentals, offering solution for designing, modeling, and sharing entertainment projects. It's the industry standard for lighting, scenery, sets, corporate events, theater, and exhibits. Click here for more info: Website When can I book this course? 1-on-1 training. Duration: 16 hrs, Flexible scheduling (Mon to Sat, 9 am - 7 pm). Choose your own day and time. Training Course: Vectorworks Spotlight Duration: 16 hours Course Overview: I. Introduction to Vectorworks (1 hour) Overview of Vectorworks software and its diverse applications Familiarization with the user interface and navigation Customizing preferences and settings to optimize workflow II. 2D Drawing Tools (2 hours) Utilizing basic drawing tools for creating lines, rectangles, circles, and polygons Implementing text and dimension tools for annotations Applying modify tools for object editing and transformation Organizing elements using layers and classes III. 3D Modeling Tools (3 hours) Introduction to extrude, revolve, sweep, and loft tools for 3D modeling Creating 3D objects from 2D shapes for spatial representation Modifying and refining 3D models Exploration of the 3D modeling environment IV. Advanced 3D Modeling Tools (2 hours) Utilization of solid modeling tools for complex geometry creation Performing Boolean operations to combine or subtract shapes Creation and use of symbols for efficient workflow V. Introduction to Spotlight (1 hour) Overview of the Spotlight workspace and its features Adding and configuring lighting devices for stage and event design Creation and modification of lighting positions for precise placement VI. Spotlight Tools and Techniques (3 hours) Creation and editing of lighting instruments for customized setups Use of visualization tools for lighting simulations Creation and application of labels and legends for documentation Generation of worksheets and reports for lighting analysis VII. Advanced Spotlight Techniques (2 hours) Utilization of video and projection tools for multimedia presentations Incorporation of audio and sound systems for immersive experiences Understanding rigging and hoisting for stage setup Management of paperwork and documentation for effective planning VIII. Integration with Other Software (1 hour) Importing and exporting files for collaborative work with other software Utilizing Vectorworks in CAD and BIM workflows for seamless interoperability Exploration of plugins and add-ons for expanded functionality IX. Project-based Exercises (1 hour) Application of learned techniques to real-world scenarios Creation of a lighting plan for a concert or theater production Designing a 3D model of a building or interior space Free 30-day BIM & CAD Software Trial Request: Vectorworks After completing Vectorworks 2D | 3D and Spotlight Training Course? Vectorworks Proficiency: Master Vectorworks software, including interface and tools. 2D Drafting: Create precise technical drawings using fundamental 2D tools. 3D Modeling: Develop skills in 3D modeling, modification, and spatial representation. Spotlight Expertise: Learn stage and event design tools, focusing on lighting setups. Advanced Techniques: Explore complex 3D modeling and Spotlight features. Interdisciplinary Integration: Integrate Vectorworks with other software in CAD and BIM workflows. Project Application: Apply skills to real-world scenarios, creating plans and models. Job Opportunities: CAD Technician: Draft detailed plans for architecture and engineering firms. Stage Designer: Plan lighting, sound, and multimedia setups for events. Event Planner: Design event layouts with lighting and audio-visual setups. Architectural Drafter: Create accurate architectural plans and models. Interior Designer: Visualize interior spaces in 2D and 3D for clients. Lighting Designer: Specialize in various lighting applications, from buildings to stages. BIM Specialist: Work with architectural firms on Building Information Modeling projects. Freelance Designer: Offer services in 2D/3D modeling, event planning, or architectural visualization. What is Vectorworks Spotlight? Vectorworks Spotlight is a specialized package tailored for entertainment design professionals, offering both 2D and 3D capabilities. It is the industry-standard CAD software for entertainment design, ideal for lighting, scenery, sets, events, theater, and exhibits. Training Details: Duration: 16 hrs (flexible scheduling) Method: Personalized 1-on-1 training (In-person or Live Online over Zoom) Tailored content, adaptable pace, individual support Differences from Vectorworks Fundamentals: Vectorworks Fundamentals serves general modeling and drawing needs, while Spotlight provides comprehensive solutions for design, modeling, documentation, and collaborative project sharing, catering specifically to industry experts. Applications of Spotlight: Spotlights have diverse uses, including emergency situations and when a powerful light source surpassing a flashlight is required. Interior Designers and Vectorworks: Yes, interior designers use Vectorworks software, particularly Vectorworks Architect, for efficient workflow and effective realization of creative visions. Course Structure: Individualized Instruction (1-2-1) Customized Content Adaptable Learning Pace Flexible Scheduling: Monday to Saturday, 9 am to 7 pm Get Vectorworks: For more information and to download Vectorworks, visit Vectorworks Website. Individualized Training: Get personalized attention and tailored guidance during your training sessions. Flexible Timings: Select your preferred schedule and training days to fit your convenience. Post-Training Assistance: Access complimentary online support even after course completion. Comprehensive Resources: Receive detailed PDF notes and handouts for effective learning. Certification of Completion: Receive a recognition certificate upon successfully finishing the course. Affordable Pricing: Take advantage of budget-friendly training rates. Software Setup Support: Receive assistance in configuring the software on your device. Referral Benefits: Recommend a friend and enjoy discounts on upcoming courses. Group Training Offers: Benefit from special discounts for group training programs. Convenient Hours: Attend sessions from Monday to Sunday, with extended operating hours. Tailored Learning: Experience customized training designed to meet your specific requirements.

Vectorworks Spotlight Training Courses
Delivered in London or OnlineFlexible Dates
£576

Developing Personal Resilience as a Leader

By Mpi Learning - Professional Learning And Development Provider

Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.

Developing Personal Resilience as a Leader
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Relationship Manager

4.7(26)

By Academy for Health and Fitness

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Relationship Manager
Delivered Online On Demand3 weeks
£12

Business Analysis: The Business Analyst and the Solution Team - CPD Certified

5.0(3)

By School Of Health Care

Business Analysis: Business Analysis Course Online Introducing Business Analysis: Business Analysis Course "Empowering the Next Generation" Online course! This Business Analysis: Business Analysis Course provides a thorough introduction to the primary functions and objectives of business analysis activities. Learn about the business analyst's main duties and responsibilities, as well as the six primary phases of the business analysis process, the art of effective business process improvement, and how to perform a gap analysis. Whether you are looking for a promotion or a major career change, this Business Analysis: Business Analysis Course could make all the difference. Business Analysis: Business Analysis Course are responsible for implementing positive change at all levels of an organisation. The business analyst, appointed by both employers and stakeholders, must establish objectives (financial or otherwise) and oversee the creation and implementation of solutions. Ultimately, they work with complex business intelligence data to continuously improve performance and profitability. To become a skilled business analyst is to become one of the most in-demand commodities for employers and decision-makers worldwide. Why choose this Business Analysis: Business Analysis Course from the School of Health Care? Self-paced Business Analysis: Business Analysis Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Business Analysis: Business Analysis Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Business Analysis: Business Analysis Course. Main Course: Level 5 Diploma in Business Analysis Course Free Courses included with Business Analysis: Business Analysis Course: Course 01: Diploma in Risk Management Course 02: Level 3 Business Administration [ Note: Free PDF certificate as soon as completing Business Analysis: Business Analysis Course] Business Analysis: Business Analysis Course Online This Business Analysis: Business Analysis Course consists of 12 modules. Learning Objectives After completing the Business Analysis: Business Analysis Course, you will be able to - Gain a thorough understanding of a Business Analyst. Discover what it takes to be a Business Analyst. Determine the difference between a Business Analyst and a System Analyst. Examine the methods for collecting data. Choose the most effective solution. Recognize the function of a product champion. Course Curriculum of Business Analysis: Business Analysis Course Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage Assessment Method of Business Analysis: Business Analysis Course After completing Business Analysis: Business Analysis Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Business Analysis: Business Analysis Course After completing the Business Analysis: Business Analysis Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Analysis: Business Analysis Course Online This Business Analysis: Business Analysis Course is suitable for anyone looking to take a current or prospective career in business to the next level. Requirements Business Analysis: Business Analysis Course Online To enrol in this Business Analysis: Business Analysis Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Analysis: Business Analysis Course. Be energetic and self-motivated to complete our Business Analysis: Business Analysis Course. Basic computer Skill is required to complete our Business Analysis: Business Analysis Course. If you want to enrol in our Business Analysis: Business Analysis Course, you must be at least 15 years old. Career path Business Analysis: Business Analysis Course Online A Business Analysis: Business Analysis Course could prepare you for a successful career in almost any business setting. The following are typical job titles in the field of business analysis: Business Analyst Functional Analyst Product Manager Systems Analyst IT Business Analyst Usability Analyst Business Consultant

Business Analysis: The Business Analyst and the Solution Team - CPD Certified
Delivered Online On Demand22 hours
£12