1827 Courses

In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year

Listen to the world in a whole new way with our Audiology course. From the anatomy and physiology of the ear to disorders of the auditory nervous system, you'll explore every facet of hearing health. With 13 modules packed full of information, you'll gain a deep understanding of audiology and how to provide rehabilitation for those with hearing impairments. Learning outcomes Understand the anatomy and physiology of the ear Gain knowledge of acoustics and psycho-acoustics Learn how to conduct pure tone audiometry tests Develop an understanding of common audiological disorders Explore disorders of the auditory nervous system Learn techniques for hearing impairment rehabilitation Our Audiology course is designed to take you on a journey through the world of hearing health. With 13 comprehensive modules, you'll explore everything from the anatomy and physiology of the ear to disorders of the auditory nervous system. You'll delve into acoustics and psycho-acoustics and learn how to conduct pure tone audiometry tests. With our course, you'll gain an in-depth understanding of audiology and develop techniques for hearing impairment rehabilitation. Our experienced instructors will guide you through each module, providing you with the knowledge you need to become an expert in audiology. Our course is strictly theoretical in nature, providing you with a deep understanding of the subject matter. By the end of the course, you'll be equipped with the knowledge and skills to provide rehabilitation for those with hearing impairments. If you're interested in a career in audiology or simply want to learn more about hearing health, our Audiology course is the perfect choice for yoEnrololl today and begin your journey to becoming an expert in this fascinating field. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in a career in audiology Healthcare professionals looking to expand their knowledge Those with a personal interest in hearing health Individuals looking to learn more about audiology Career path Audiologist: £24,907 - £50,819 per year Hearing Aid Dispenser: £18,000 - £35,000 per year Clinical Scientist in Audiology: £31,365 - £47,445 per year Speech and Language Therapist: £24,907 - £50,819 per year ENT Doctor: £38,694 - £103,490 per year Researcher in Audiology: £25,000 - £40,000 per year

Motivational Interviewing is like a finely tuned instrument that unlocks the potential for change and growth in individuals. Interviewing course delves into the principles, skills, and strategies of Motivational Interviewing. Learning Outcomes: Understand the foundational concepts and principles of Motivational Interviewing. Acquire essential skills and strategies for conducting Motivational Interviews. Explore the stages of change and how to effectively work with individuals in each stage. Familiarise yourself with theories that inform and support the practice of Motivational Interviewing. Develop and maintain proficiency in Motivational Interviewing techniques. Apply Motivational Interviewing in various healthcare settings and adapt it to group-based interventions. The Motivational Interviewing Skills & Strategies course is designed to equip participants with the knowledge and expertise to effectively apply Motivational Interviewing techniques in their professional practice. Participants will be introduced to the foundational concepts and principles of Motivational Interviewing, gaining an understanding of its person-centred approach and collaborative style. They will develop essential skills and strategies, such as open-ended questioning, reflective listening, and affirmations, to engage individuals in conversations that elicit their intrinsic motivation for change. The course will delve into the stages of change and provide guidance on how to tailor Motivational Interviewing techniques to effectively support individuals in each stage. Participants will also explore various theories that underpin Motivational Interviewing and discover how to apply these theories in real-world scenarios. Additionally, they will learn about the application of Motivational Interviewing in different healthcare settings and consider the unique challenges and opportunities that arise in group-based interventions. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, including doctors, nurses, psychologists, and counsellors. Social workers and case managers working with individuals seeking behavioural change. Therapists and coaches looking to enhance their communication and counselling skills. Educators and trainers interested in facilitating positive transformations. Human resources professionals involved in employee engagement and motivation. Individuals in leadership or mentoring roles seeking effective communication strategies. Career path Counsellor: £24,000 - £40,000 per year Therapist: £28,000 - £45,000 per year Clinical Psychologist: £35,000 - £60,000 per year Social Worker: £25,000 - £40,000 per year Behavioral Health Specialist: £30,000 - £50,000 per year Training and Development Manager: £35,000 - £65,000 per year

Are you fascinated by the inner workings of drugs and the process of getting them to market? Do you have a passion for pharmacology and want to gain a deep understanding of drug development and regulation processes? Our comprehensive Pharmacology course is the perfect fit for you! Unlock the secrets of drug development and regulation with our Pharmacology course. From fundamental principles to neuropharmacology and chemotherapy, gain a deep understanding of drug development and regulation processes. Learning outcomes: Gain a strong foundation in fundamental principles of pharmacology Understand the process of drug development and regulation Explore the applications of pharmacology in neurology, cardiology, endocrinology, chemotherapy, and immune pharmacology Develop an understanding of inflammation and immune pharmacology Acquire knowledge of the effects of drugs on the cardiovascular system and endocrine system Develop an understanding of the fundamental principles of toxicology Our comprehensive Pharmacology course offers a deep dive into the fundamental principles of pharmacology, drug development, and regulation. The course is designed to provide students with an understanding of the mechanisms of drug action, as well as the regulations governing drug development and approval. Students will explore the applications of pharmacology in various fields such as neurology, cardiology, endocrinology, chemotherapy, immune pharmacology, and toxicology. They will also learn about the impact of drugs on the cardiovascular and endocrine systems. The course is designed to equip students with the knowledge and skills required to enter the field of pharmacology. Our experienced faculty, coupled with a rich course curriculum, ensures that students gain a comprehensive understanding of the subject matter. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in pursuing a career in pharmacology Healthcare professionals seeking to expand their knowledge of pharmacology Anyone looking to gain an understanding of drug development and regulation processes Students pursuing a degree in pharmacology, medicine, or related fields Career path Pharmacologist (average salary of £33,000-£65,000 per year) Pharmaceutical Scientist (average salary of £20,000-£60,000 per year) Clinical Research Associate (average salary of £28,000-£45,000 per year) Toxicologist (average salary of £25,000-£50,000 per year) Regulatory Affairs Officer (average salary of £30,000-£50,000 per year) Drug Safety Associate (average salary of £25,000-£40,000 per year)

Overview In the ever-evolving realm of health and social care, knowledge is not just power; it's the backbone of competent service delivery and client protection. 'Working in the Health Sector & Safeguarding Training' provides a comprehensive deep-dive into the essential elements of working within this vital industry. From the foundations of communication to the intricacies of legal, ethical, and professional considerations, learners will embark on a transformative journey. This course shines a light on the core principles, practices, and responsibilities that underpin effective and empathetic care, ensuring that every participant emerges well-equipped to make a meaningful difference in the lives they touch. Learning Outcomes Gaining a foundational understanding of health and social care sectors. Grasping the significance of effective communication in healthcare settings. Comprehending the pivotal rights and responsibilities of a health and social care worker. Differentiating between the roles of caregivers and healthcare professionals. Recognising the importance of promoting equality, diversity, and rights in care settings. Delving into key principles, policies, and health and social care standards. Understanding the principles of safeguarding, health and safety, and risk management within the health sector. Why buy this Working in the Health Sector & Safeguarding Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Working in the Health Sector & Safeguarding Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Working in the Health Sector & Safeguarding Training is ideal for:  Aspiring professionals keen on venturing into the health and social care sectors. Current caregivers looking to enhance their theoretical knowledge and professional expertise. Individuals interested in the legal and ethical dimensions of healthcare. Those passionate about ensuring the welfare and safeguarding of vulnerable individuals. Professionals aiming to deepen their understanding of risk management in care settings. Prerequisites This Working in the Health Sector & Safeguarding Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Health and Social Care Worker: £20,000 - £28,000 Caregiver: £18,000 - £25,000 Healthcare Professional (e.g., Nurse): £25,000 - £40,000 Health and Safety Officer: £22,000 - £30,000 Safeguarding Officer: £24,000 - £32,000 Risk Manager in Health Care: £27,000 - £38,000 Course Curriculum Working in the Health Sector & Safeguarding Training Module 01: Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance 00:42:00 Module 3: Rights and Responsibilities as a Health and Social Care Worker 00:38:00 Module 4: Role as A Caregiver and Healthcare Professional 00:26:00 Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:49:00 Module 6: Important Principles and Policies in Health and Social Care Work 00:23:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Module 9: Safeguarding Vulnerable Individuals 00:52:00 Module 10: Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Working in the Health Sector & Safeguarding Training 00:20:00 Final Exam Final Exam - Working in the Health Sector & Safeguarding Training 00:20:00

The Level 3 Diploma in Health and Social Care course is designed to provide you with the essential knowledge and skills required to excel in the health and social care sector. Through 11 informative modules, this online course will teach you the roles and responsibilities of health and social care workers, as well as principles and policies related to the field. You will learn about risk management, adult safeguarding, promoting equality and diversity, and the legal and ethical standards of care. This course serves as the perfect stepping stone for those who want to embark on a rewarding career in health and social care or enhance their current skills. Upon completion, you will receive a CPD-accredited certificate to boost your employability in the health and social care industry.

If you've ever considered working as a Effective Home Care Practices but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Effective Home Care Practices course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry. The Effective Home Care Practices course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Effective Home Care Practices. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Effective Home Care Practices course, you will get a widely respected accreditation and a deeper knowledge of the topic. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Effective Home Care Practices training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Effective Home Care Practices training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Clinical Coding is the backbone of effective healthcare management, ensuring accurate documentation and communication of medical diagnoses and procedures. The Clinical Terminology and Jargons course is designed to equip students with the necessary knowledge and skills to navigate the complex world of clinical coding, including understanding clinical terminology, mastering coding standards like ICD-10, and exploring legal and ethical aspects of working in a clinical environment. Learning Outcomes: Develop a comprehensive understanding of clinical coding and its importance in healthcare management. Familiarise oneself with clinical terminologies and jargons commonly used in medical records. Master the coding standards of ICD-10, including general coding standards and specific codes across different chapters. Gain proficiency in using OPCS-4 and SNOMED CT for clinical coding purposes. Understand the legal and ethical considerations associated with working in a clinical environment. Develop skills in maintaining the confidentiality and privacy of clinical records. The Clinical Terminology and Jargons course consists of 13 modules that cover the fundamental aspects of clinical coding. Clinical Coding begins with an introduction to clinical coding, highlighting its significance in accurate medical documentation. The course then progresses to exploring clinical terminologies and jargons used in medical records, ensuring students become well-versed in the language of healthcare. A significant portion of the course is dedicated to ICD-10 coding, with modules focusing on general coding standards and specific codes across different chapters. Students will learn how to accurately assign codes to various medical diagnoses and procedures using ICD-10. Additionally, the course covers other types of clinical coding, including the usage of OPCS-4 and SNOMED CT. Furthermore, the course delves into the legal and ethical aspects of working in a clinical environment, emphasising the importance of confidentiality and privacy in handling clinical records. By the end of the course, students will have a comprehensive understanding of clinical coding principles, terminology, and relevant coding standards. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals, such as medical coders, clinical documentation specialists, and health information management professionals, seeking to enhance their clinical coding skills. Medical students or individuals interested in pursuing a career in healthcare administration, medical billing, or medical records management. Healthcare administrators or managers involved in the oversight of clinical coding processes. Career path Clinical Coder: £20,000 - £40,000 Health Information Manager: £30,000 - £60,000 Medical Records Supervisor: £25,000 - £45,000 Clinical Documentation Specialist: £25,000 - £50,000 Medical Billing Specialist: £22,000 - £35,000 Healthcare Compliance Officer: £30,000 - £55,000

In today's world, where children are exposed to various risks and dangers, knowing how to provide Paediatric First Aid has become more crucial than ever. Accidents and emergencies can happen at any time, and having the knowledge and skills to respond quickly and effectively can make all the difference. Our Paediatric First Aid for Common Illnesses and Injuries course is designed to equip you with the necessary tools to provide immediate care and assistance to children in times of crisis. Learning outcomes: Understand the principles of paediatric first aid Assess and provide assistance for common illnesses and injuries in children Know how to use equipment and techniques for first aid Perform CPR and manage the loss of responsiveness in children Identify and manage acute medical conditions in children Recognise and provide first aid for environmental injuries Develop skills in caring for children and providing psychological first aid The Paediatric First Aid for Common Illnesses and Injuries course equips learners with essential knowledge and skills to respond to emergency situations involving children. The course is divided into 12 modules that cover topics ranging from introduction to paediatric first aid to caring for children and psychological first aid. The theoretical course aims to develop learners' understanding of paediatric first aid principles, assessment and assistance, equipment and techniques, loss of responsiveness and CPR. Learners will also learn about first aid for common illnesses and injuries, including environmental injuries and acute medical conditions. The course also covers caring for children and providing psychological first aid. By the end of the course, learners will have developed the knowledge and skills to respond confidently to emergency situations involving children. Enrol in the Paediatric First Aid for Common Illnesses and Injuries course today and be prepared to provide essential first aid to children in emergency situations. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Parents and guardians Childcare professionals Teachers and educational staff Healthcare professionals Anyone who works or interacts with children Career path Upon completion of this course, you can pursue many career paths, such as: Nursery Nurse - £15,000 - £20,000 per annum Childminder - £15,000 - £35,000 per annum Paediatric Nurse - £24,000 - £41,000 per annum Teacher - £24,000 - £40,000 per annum Healthcare Assistant - £18,000 - £25,000 per annum Emergency Medical Technician - £20,000 - £32,000 per annum

Want to learn how to save a life with just a few clicks? Our Automated External Defibrillator (AED) online training course is perfect for you! With step-by-step modules, you'll learn everything you need to know about AED usage, maintenance, and more. Don't miss this opportunity to become a hero in your community. According to the British Heart Foundation, every year, more than 30,000 cardiac arrests occur outside of hospital environments in the UK. Without prompt treatment, survival rates are less than 10%. Automated External Defibrillators (AEDs) can significantly increase survival rates to up to 75% if used promptly and correctly. However, many people do not know how to use an AED or what to do in an emergency situation. Learning Outcomes: Identify the components of an AED and its importance in emergency situations. Demonstrate proper preparation and usage techniques for an AED. Recognize special AED situations and the appropriate actions to take. Understand AED usage, training, and location requirements. Explain AED maintenance and troubleshooting procedures. Get equipped with life-saving skills through our Automated External Defibrillator (AED) - Online Training. Learn how to use an AED, prepare for emergency situations, and maintain the equipment. Sign up now and become a hero in times of crisis. The course starts with an introduction to AEDs, explaining their importance in saving lives and how they work. You will then learn how to prepare for using an AED, including identifying the steps to take before and during the use of an AED. Next, you will discover the steps to use an AED effectively and safely, including identifying special situations when using an AED may be necessary. This online training course allows you to learn at your own pace and is designed to equip you with the knowledge and skills to use an AED effectively in emergency situations. Enrol today and be ready to respond quickly and confidently when the need arises. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals First responders Emergency service personnel Community members Career path Recruitment for AED trainers and instructors AED program manager with a salary range of £25,000 to £40,000 per year Health and safety coordinator with an average salary of £25,000 per year Emergency medical technician with a salary range of £20,000 to £30,000 per year Paramedic with a salary range of £30,000 to £40,000 per year Firefighter with an average salary of £29,000 per year