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14138 Courses

Customer Relations & Dealing Course

4.3(43)

By John Academy

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Relations & Dealing Course
Delivered Online On Demand13 hours 35 minutes
£22

Photography Course

By KEMP CENTER

Develop your graphic design skills and learn the professional Photoshop tools and techniques Get confident with your camera Have you always wanted to learn more about photography? Do you want to learn the ins and outs of taking professional photos? Look no further! With this photography course, you will learn it all. Get to know different genres, styles, and approaches to photographyy as well as the indispendable technical knowledge and practical skills ready-to-use in your everyday work. This course will take you from beginner to competent photographer with the guidance of some of the best photographers in the industry. Whether you love photography as a hobby, want to be a professional studio photographer, or want the best shots for social media profiles, this course has it all. From this photography course, you will learn the basics of photography and build a foundation of knowledge before progressing to more advanced photography skills. This training is designed for complete beginners as well as those with prior knowledge of some photography concepts who would like to take their understanding deeper. You will learn about everything from camera kit and equipment to composition and working with light. Everything you learn is instantly aplicable to your photography work. Get the knowledg, test your skills and produce high-quality professional photographs. Our photography course experts have compiled their best tips to offer you the most comprehensive photography course. After taking this course you will be comfortable working with different cameras and using them to produce different types of photography. Whether you are new to photography or want to improve your existing skills, this photography course will help you develop the ability to create and share digital images that you can be proud of. You will also develop your technical and visual skills with the help of the tasks on the course to reach a professional working level where you can offer high-quality photography to your clients. The course is a creative mix of learning and practicing through tasks that will strengthen your photographic experience and help you build your first portfolio. The course is full of invaluable content and presented in an easy-to-follow format.  What will you learn from this course? Basic and advanced knowledge of photography Camera equipment Working with light Technical and visual skills in photography Basic knowledge of different branches of photography Who is this course for? Anyone who wants to improve their skills in photography Influencers, social media specialists or graphic designers Anyone who wants to be a professional photographer Or people who want to have great photos from their holidays The world of photography has exploded in recent years and with the forever-growing presence of social media and other platforms, it is set to continue that way. Getting the right shot is important and more and more people are taking a keen interest in photography. If you are one of those people, then you are in the right place! Our photography course is one of the most comprehensive courses that cover all of the basics while teaching advanced photography concepts too. The material shared in the course is developed and designed by experts and covers a wide range of photography topics that will allow you to explore and understand concepts on a deeper level. The course package contains extensive material presented in an engaging format and you will be learning by using specific examples, knowledge repetitions, and varied practical tasks along with a final exam. The course is available to anyone, anywhere, and is delivered on the Kemp Center advanced e-learning platform. It’s time to bring your photos to a whole new level! Join the photography course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Martin Lee Photographer The course is led by well-known photographers who have been recognized for his outstanding work on projects around the world. Our course instructor has many years of experience working in the photography industry and will be sharing all of his knowledge on everything they have learnt along the way. Our expert has specialized in commercial, fashion, food, portrait and lifestyle photography over the years. He has all of the top tips about working in the industry and have combined their expertise and knowledge to produce an in-depth training so you don’t miss a trick. With the help from our expert you will be guided through all of the necessary techniques and processes required to set yourself apart in a world of constant photography and digital stimulation. He will give you all of the hints and tips about using photography both as a hobby or beginning your professional career and how to break into the industry. Martin has led many photography courses and is passionate about shaping other photographers in the industry to keep up to date with current and emerging trends. Overview of the course: Detailed video presentations 1. Essential knowledge of photography Fundamental photography knowledge Equipment and how to choose the right one that suits your needs and the set Photography scenarios, parameters, features, and settings How to turn your passion into a profession – find success in photography Training videos 1. Photography in practice Working with professional photography studios: Lightroom and Photoshop Creating different types of photography: portrait photography, landscape photography, macro photography Tests 1. Tests and revision of acquired knowledge Basic knowledge of photography Knowledge of specific photography-related aspects and components 2. Final Exam Final test Summary of previously presented knowledge and tasks Course materials Book of Inspiration Best cameras for beginners Wildlife photography- a practical guide How to work with a model during a session Additional materials for use in everyday photography Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor We are pleased to introduce you to a photography course that will change your outlook on this field. This is a course where the instructor is a practitioner, not a theorist, which will allow you to gain practical photography skills.Among other things, you will learn how to use your camera in the right way to be able to get the best pictures out of it. You will also learn about basic processing in Lightroom or Photoshop.With this course, you will learn the basics of photography. What is ISO? How do you catch the light? What are the differences between different types of photography and how to take them correctly? The answers to these questions are included in this course.You will gain solid knowledge that you can back up with a certificate that you receive in hard copy and online.Gain skills for taking better photos with the help of an instructor. See you on the course! Martin Lee – Photographer

Photography Course
Delivered Online On Demand10 hours
£255

Medical Transcription

By IOMH - Institute of Mental Health

Overview of Medical Transcription Unlock your full potential and excel in a career in the Medical Transcription field. Everything you need to get started is available in this Medical Transcription course. You will get step-by-step lessons from experts. Enrol today and complete the course to achieve a CPD Accredited certificate that can uplift your career. Become proficient in Medical Transcription by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Medical Transcription mastery is not limited to only conceptual frameworks! This course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the Medical Transcription course, we will provide experts who will support and guide you. So, add this course to your cart and boost your personal and career development. This Medical Transcription Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Medical Transcription. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Medical Transcription course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Medical Transcription is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Medical Transcription course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Medical Transcription Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Medical Transcription Introduction to Medical Transcription 00:13:00 Module 02: The What, How, Who and Why of Medical Transcription The What, How, Who and Why of Medical Transcription 00:18:00 Module 03: Understanding Medical Reports Understanding Medical Reports 00:26:00 Module 04: Medical Language Boot Camp Medical Language Boot Camp 00:13:00 Module 05: Formatting: The Basics Formatting: The Basics 00:15:00 Module 06: Data Protection Data Protection 00:18:00 Assignment Assignment - Medical Transcription 00:00:00

Medical Transcription
Delivered Online On Demand1 hour 43 minutes
£12

Poetry Writing Diploma Level 1

5.0(1)

By Empower UK Employment Training

Embark on a poetic journey with our Poetry course. From the basics of poetry writing to crafting epics, learn the art of imagery, metaphor, and versification. Perfect for aspiring poets seeking to refine their craft and embrace the world of poetry.

Poetry Writing Diploma Level 1
Delivered Online On Demand1 hour 30 minutes
£5

Complete Web Design with HTML5, CSS3 and Bootstrap

5.0(1)

By Course Gate

Learn how to create stunning websites with HTML5, CSS3, and Bootstrap. This course will teach you the fundamentals of web design and help you master the skills you need to succeed in the web development industry. Don't miss this opportunity to level up your web design skills.

Complete Web Design with HTML5, CSS3 and Bootstrap
Delivered Online On Demand1 hour
£11.99

Online Electrician Course

4.3(43)

By John Academy

Online Electrician Course Overview From regular households to factories and offices, electrical problems are common occurrences. That's why a good electrician is always in demand. If you are looking for a job or planning to change your current employment, becoming an electrician can be a profitable option for you. The Online Electrician Course can teach you the essential knowledge and skills to pursue your career as an electrician. The Online Electrician Course will provide you with an in-depth understanding of electricity. First, you will learn about the basic principles of electricity. Then the course will educate you on electrical units and Ohm's law. Gradually, you will get the opportunity to learn about direct and alternating current. The easy-to-follow modules will teach you the principles of voltage and resistance. In addition, you will enrich your understanding of capacitance and capacitors. Lastly, the course will help you develop a clear understanding of safety procedures.  This Online Electrician Course will help you grasp an overall understanding of the electrical system. In addition, you will receive a certificate after completing the course. This certificate will add extra weight to your resume.  Course Preview Learning Outcomes Get introduced to the basic principles of electricity Familiarise yourself with electrical units and Ohm's law Enrich your knowledge of direct current and alternating current Learn the fundamentals of voltage and resistance Develop the ability to work with capacitors Build the essential skills to take safety precautions Who is the Online Electrician Course for? This course is certified by CPD Quality Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Why Choose this Online Electrician Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Online Electrician Course is a useful qualification to possess, especially to people with careers in: Electrician Maintenance Electrician Handy Person Online Electrician Course - Updated version Module 01: Introduction and Basics 00:18:00 Module 02: Electrical Units and Ohm's Laws 00:20:00 Module 03: Direct Current 00:23:00 Module 04: Alternating Current Basics 00:22:00 Module 05: Voltage and Resistance 00:26:00 Module 6: Capacitance and Capacitors 00:22:00 Module 7: Magnetism 00:27:00 Module 8: Safety Precautions 00:31:00 Mock Exam Mock Exam - Online Electrician Course 00:20:00 Final Exam Final Exam- Online Electrician Course 00:20:00 Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00 Online Electrician Course - Old version Basic Electrical Terms 00:15:00 The Wonder of Electricity 00:15:00 Energy Foundation 00:15:00 Joules 00:15:00 More on Electrical Generation and Transmission 00:15:00 Electrical Principles and Application Section 00:15:00 Common Electrical Units used in Formulas and Equations are 00:15:00 Static and Current Electricity 00:30:00 Magnets and Electricity 00:15:00 Electromagnets and Electromagnetism 00:15:00 Understanding the Electric Charge 00:15:00 Electric Current 01:00:00 What is Electric Power? 01:00:00 Batteries Produce Electricity 00:15:00 Water and Electrical Principles are Very Similar 01:00:00 Electrical Theory 00:15:00 Understanding Voltage 00:15:00 Faraday's Law 00:15:00 Maxwell-Faraday Equation 00:15:00 Essential Electrical Tools 00:15:00 Electrical Safety 00:15:00 Assessing the risk 00:30:00 Electrical Test Equipment 00:15:00 Test equipment 00:30:00 Maintenance 00:15:00 Combined Inspection and Test (PAT) 01:00:00

Online Electrician Course
Delivered Online On Demand14 hours 4 minutes
£23.99

Productivity Increasing Training

By The Teachers Training

Unlock your full potential and skyrocket your productivity with our specialized Productivity Increasing Training course. Gain practical strategies, tools, and techniques to maximize efficiency, prioritize tasks effectively, and achieve your goals with ease. Elevate your performance and transform your work habits starting today!

Productivity Increasing Training
Delivered Online On Demand2 hours
£15

Accounting Fundamentals

By The Teachers Training

Build a strong foundation in accounting with our fundamentals course. Learn essential principles, terminology, and practices to effectively manage finances. Gain practical skills in bookkeeping, financial statements, and budgeting. Whether you're starting a career in accounting or enhancing your knowledge, this course is your key to success.

Accounting Fundamentals
Delivered Online On Demand2 hours
£15

Child Psychology Diploma

4.7(47)

By Academy for Health and Fitness

Did you know that 70% of children with psychological symptoms have not received proper interventions at a young age? So, if you are dealing with kids with such difficulties at home, work or anywhere else then you must take proper training to understand these conditions. Our Child Psychology Diploma course is a great opportunity for you to take proper training to provide your expertise to children with mental illness. You will be introduced to several factors that affect a child psychologically as well as you will learn about play therapy to take necessary interventions while in a practical situation. Furthermore, the knowledge you will comprehend from this child care diploma will eventually guide you to start a fruitful career. So, If you are ready to develop knowledge towards a career working with children and psychology, then enrol in our Child Psychology Diploma course today. This child care course will help you to gain: In-depth understanding of several Children's psychological disorders. Learn about the different stages of a child's development. Learn about Cognitive Development Understand the major factors that impact children psychologically. Gain an understanding of remedies to help children overcome difficulties. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Child Psychology Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Child Psychology Diploma Module 01: Introduction to Child Psychology Module 02: Attachment and Relationship Building in Childhood Module 03: Impacts of Separation and Loss on Attachment Module 04: Factors That Influence Development Module 05: Cognitive Development Module 06: Social and Emotional Development Module 07: Personality and Intellectual Development of Children Module 08: Stages of Language Development Module 09: Understanding Moral Development Module 10: Play, Imagination, and Creativity Module 11: Problems of Infancy Module 12: Problems of Childhood Module 13: Problems of Adolescence Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. However, this course will vastly benefit: Parents who have children with any mental illness in their home. Individual who is currently working to facilitate child care. Aspiring professionals who are looking to get a job in these sectors. Anyone who is interested to learn about child behaviour and psychology. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path Upon successful course completion, you can look for jobs in areas such as: Psychiatrist Special Education Teacher School Psychologist Child Life Specialist Family Therapist Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Child Psychology Diploma
Delivered Online On Demand5 hours
£12

SQL Programming Course

4.7(47)

By Academy for Health and Fitness

Everywhere, from tiny businesses to major corporations, needs people skilled in SQL. In light of this, our online training course has been developed to help you succeed by equipping you with all the necessary skills. The importance of mastering SQL increases if you're looking for your first job in the data industry. You will learn about topics such as SQL fundamentals, data wrangling, SQL analysis, AB testing, distributed computing with Apache Spark, Delta Lake, and more through four increasingly more challenging SQL projects with data science applications. These subjects will equip you with the skills necessary to use SQL creatively for data analysis and exploration, write queries quickly, produce datasets for data analysis, conduct feature engineering, integrate SQL with other data analysis and machine learning toolsets, and work with unstructured data. This Specialisation is designed for a learner with little or no prior coding expertise who wants to become proficient with SQL queries. Experts have meticulously planned out the curriculum for the SQL Skills Training course with years of expertise. As a result, you will find it simple to learn the course material. Learning outcome After finishing the course, you'll Learn to utilise the tools for view creation Become familiar with updating columns and indexed views Be able to test and debug Be able to search a database using SQL Become more familiar with inline table-valued functions Learn the fundamentals of transactions and multiple statements Why Prefer US? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** SQL Programming Course Module 01: Course Introduction Introduction Course Curriculum Overview Overview of Databases Module 02: SQL Environment Setup MySQL Installation MySQL Workbench Installation Connecting to MySQL using Console Module 03: SQL Statement Basics Overview of Challenges SQL Statement Basic SELECT Statement SELECT DISTINCT Column AS Statement COUNT built-in Method usage SELECT WHERE Clause - Part One SELECT WHERE Clause - Part Two Statement Basic Limit Clause Statement Using BETWEEN with Same Column Data How to Apply IN Operator Wildcard Characters with LIKE and ILIKE Module 04: GROUP BY Statements Overview of GROUP BY Aggregation function SUM() Aggregation MIN() and MAX() GROUP BY - One GROUP BY - Two HAVING Clause Module 05: JOINS Overview of JOINS Introduction to JOINS AS Statement table INNER Joins FULL Outer Join LEFT Outer JOIN RIGHT JOIN Union Module 06: Advanced SQL Commands / Statements Timestamps EXTRACT from timestamp Mathematical Functions String Functions SUBQUERY Module 07: Creating Database and Tables Basic of Database and Tables Data Types Primary key and Foreign key Create Table in SQL Script Insert Update Delete Alter Table Drop-Table NOT NULL Constraint UNIQUE Constraint Module 08: Databases and Tables Creating a Database backup 10a Overview of Databases and Tables 10c Restoring a Database CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course can be helpful for anyone working in the SQL fields, whether self-employed or employed, regardless of their career level. Requirements You will not need any prior background or expertise to enrol in this course. Career path The vocation of SQL Skills Training moves very quickly but pays well. This position provides unparalleled satisfaction. This is your opportunity to learn more and start changing things. Query Language Developer Server Database Manager Python Developer Technical Consultant Project Implementation Manager Software Developer (SQL) Certificates Certificate of completion Digital certificate - £10

SQL Programming Course
Delivered Online On Demand8 hours
£12