Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure 09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch 12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.
Are you an assessor or a trainer looking to enhance your effectiveness and communication skills? Do you find it challenging to confidently express your thoughts, to get what you want from situations and to maintain control during training sessions or assessments? If so, our “Assertiveness for Assessors and Trainers” live online workshop is made for you. Effective Communication: Assertiveness empowers you to communicate your ideas clearly, ensuring your message is understood by learners. You’ll learn techniques to express your thoughts confidently, leading to improved engagement and comprehension. Confidence Building: Learn techniques for appearing more confident when communicating with others. Taking control: Take control of situations through your body language and the verbal / written language you use. Invest in Your Success This 2.5 hour session will help you gain the skills to lead with confidence, communicate effectively, and prioritise yourself in your life. Further Information This 2.5 hour session held live online via Teams will give you the tools and techniques you need to be more assertive. Workshop Benefits Interactive Workshops: Engage in hands-on activities, role plays, and real-world scenarios to practice assertive communication techniques in a safe and supportive environment.Expert Facilitators: Our experienced trainers will guide you through proven strategies, drawing on their expertise in communication, psychology, and training methodologies.Tailored Content: The course content is specifically designed for assessors and trainers, addressing challenges and situations unique to your profession.Practical Tools: Walk away with a toolkit of practical techniques, scripts, and strategies that you can immediately apply in your assessments and training sessions.Networking Opportunities: Connect with fellow assessors and trainers, sharing insights, experiences, and best practices to further enhance your professional journey.
Formation officielle BRCGS Food v9 (Norme Mondiale pour la Sécurité des Denrées Alimentaires version 9) pour les sites en français. Dispensée en ligne (Zoom) en direct par un partenaire de formation agréé BRCGS. Frais d'examen et de certificat inclus dans le prix.
At Noble, we deliver the SLII programme as either an in person or virtual programme. Option 1 - a two-day session, in person at North Scare - 9th & 23rd October, 9am to 4.30pm. Option 2 - 5 x two & a half hour virtual sessions via Zoom. We blend self-directed learning, online discussions, interactive exercises, reflection, and offline assignments with a comprehensive personal leadership assessment/360 feedback tool. Programme Overview Create individual success with a situational approach to leadership. With business moving at a blistering pace, there’s more pressure than ever for leaders to be effective at managing successful teams. But often, they don’t have the skills to be the agile, adaptive leaders they need to be, and they struggle to build meaningful connections and achieve results. It’s not for lack of effort or interest. Research has shown that most leaders are limited to a single leadership style—so they don’t know how to unleash the potential of their people as their needs shift. Leaders need to learn how to lead situationally. Blanchard’s SLII® empowers leaders to become adaptive—a requirement for our uncertain times. Backed by 40 years of research and an unmatched track record of results, The SLII Experience™ teaches your leaders how to lead situationally by giving their people the right support and direction at the right time. SLII enables leaders to build deeper relationships with their people, making every day more inspiring, motivating, and meaningful.
This is a one to one course running over five weeks, providing two hours a week of tuition on a flexible basis. The course is aimed at those keen to discover more about the practical aspect of interior design. Whether you are about to embark on a project of your own, are keen to learn more about your individual style, or are just looking to gain more confidence, this course will give you the knowledge and tools to confidently create stylish interiors.
Identifying Domestic Abuse (CPD). A good introductory seminar for anyone who wants to learn about the complex nature of domestic abuse. You will have increased knowledge of domestic abuse in general, an increased ability to identify the early signs of domestic abuse and knowledge of next steps to support.
Vision Boarding