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Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process. A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions. In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies. Study method Distance learning, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Know Your Customer & Customer Due Diligence Additional info Exam(s) / assessment(s) is included in price Description About the Certificate KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed. This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer’s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity. Expected Learning Outcomes • Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity • Review international guidance on the essential elements of KYC standards and the applicable regulatory framework • Have the ability to establish and maintain a solid KYC/CDD programme • Successfully assess the different levels of KYC/CDD that can be applied by an entity • Efficiently deal with higher risk situations and cases in an effective manner • Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures Topics covered • An introduction to KYC/Customer Due Diligence (CDD) • The value of Customer Due Diligence (CDD) • CDD: Establishing and maintaining a strong CDD programme • CDD in higher risk situations and record keeping requirements • AML Case Studies Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 25 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is addressed to all individuals who practice KYC, CDD as well as Anti-Money Laundering such as Compliance/AML Managers in Banks, Investment Firms, Investment Funds, Trust Service Corporate Providers and Lawyers. Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background Career path Head of Back Office, Head of Customer Support, Compliance Assistant, Compliance Officer, AML Officer, MLRO.

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about spiritual problem solving Understand the core competencies and principles of spiritual problem solving Explore the various areas of spiritual problem solving Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert life coach 12 Steps for a Spiritual Solution to Any Problem! Course Master the skills you need to propel your career forward in spiritual problem solving. This course will equip you with the essential knowledge and skillset that will make you a confident life coach and take your career to the next level. This comprehensive 12 steps for a spiritual solution to any problem course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this 12 steps for a spiritual solution to any problem course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This 12 Steps for a Spiritual Solution to Any Problem! course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.  This comprehensive course will teach you the theory of effective spiritual problem solving practice and equip you with the essential skills, confidence and competence to assist you in the spiritual problem solving industry. You'll gain a solid understanding of the core competencies required to drive a successful career in spiritual problem solving. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for life coach or for people who are aspiring to specialise in spiritual problem solving.This 12 Steps for a Spiritual Solution to Any Problem! course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification.  Enrol in this 12 steps for a spiritual solution to any problem course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive 12 steps for a spiritual solution to any problem course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this spiritual problem solving can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This 12 steps for a spiritual solution to any problem course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This 12 steps for a spiritual solution to any problem course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This 12 steps for a spiritual solution to any problem course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Welcome! What can you do with this course 00:03:00 Step 1: Surrender Surrender in my life and yours 00:05:00 Surrender defined 00:06:00 Are you ready to surrender now? 00:06:00 Step 2: Faith Faith in a higher power explained 00:07:00 Being restored to sanity, insanity, and the power of faith 00:07:00 Step 3: Trust Introduction to trusting in my higher power to direct my life 00:08:00 How does it work to trust the universe and a higher power to run your life? 00:09:00 Using trust as a foundation for navigating the rest of the 12 steps 00:06:00 Step 4: Reflection Getting started with step 4 reflecting on what you have done in your life 00:11:00 How to do step 4 in writing down your shameful experiences 00:09:00 Step 5: Confession Getting started with step 5 using confession to purge your shame 00:09:00 Diving deep into step 5 in the details for how to confess 00:12:00 Step 6: Willingness Willingness to work on all character defects in step 6 00:05:00 What does unwillingness look like? Resistance is painful 00:09:00 Step 7: Humility Being humble, developing humility, and asking your higher power to remove defects 00:10:00 Step 8: Restoration Building a list of people and organizations you have harmed. 00:08:00 Step 9: Healing Step 9 in action making my own amends to my university today 00:04:00 Make amends to the people and places you have harmed without creating more hurt. 00:09:00 Step 10: Consistency These steps are a way of living that you do every day especially admitting wrong 00:09:00 Step 11: Meditation Establishing conscious contact daily with your higher power and praying 00:09:00 Step 12: Awakening Use the freedom you have from your problem to give others the same gift 00:09:00 A spiritual awakening experience I had recently that you might enjoy! 00:18:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Happiness Club for Unlimited Self-Esteem Because you deserve it! • Improve your self-esteem • Understand the reasons behind your self-esteem issues • Boost your confidence • Improve your relationships - romantic and otherwise • Invoke your Freaking Goddess! Overcome fear and Imposter Syndrome

This course is a standalone course for anyone interested in understanding how work to more effectively with others as a leader. It compliments other courses that explore emotional intelligence in more depth. You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Management and Leadership Development Programme course might help you get there! Expand your expertise with high-quality training - study the Management and Leadership Development Programme course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through theonline training course. The HR & Leadership Management Diploma Offers the Following Courses with Free Certificate: Course 01: Strategic Business Management Course 02: Financial Management Course 03: Diploma in Performance Analysis The Management and Leadership Development Programme course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Management and Leadership Development Programme course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Management and Leadership Development Programme training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Management and Leadership Development Programme course: Introduction to Manager: Management Course Objectives Module 01: Grooming a New Manager Set Specific Goals Authority (What They Can and Can't Do) Create a Shared Vision The More They Learn, the More Responsibility They Get Module 02: Coaching and Mentoring (I) Writing Performance Reviews Provide Clear and Timely Feedback Praise in Public, Criticize in Private Make Sure Your Door is Always Open Module 03: Coaching and Mentoring (II) Offer Advice, Not the Solution Create a Supportive Environment Build Ownership 360 Degree Feedback Module 04: Measuring Performance Staying Within Their Budget Setting Measurable Objectives Skip Level Feedback Collaborate on Criteria to be Evaluated Module 05: Motivating Managers Provide the Needed Resources Bonuses and Incentives Give Credit for Good Work Keep Them Challenged Module 06: Signs of Poor Management Missed Deadlines Team Turnover Losing Customers Little or No Growth Module 07: Trust Your Team of Managers Do Not Micromanage Promote Open and Honest Communication Reward Initiative Trust, But Verify Module 08: When an Employee Complains About Their Manager Keep the Information Confidential Gather Information from Both Sides Coach or Delegate the Solution Follow-up with the Manager or Employee Module 09: When Do You Step In? Unsafe or Dangerous Events Legal Ramifications Severe Financial Costs Repeated Failures after Coaching Has Occurred Module 10: Remember These Basic Qualities Express Confidence in Their Abilities Practice What You Preach Have an Open Door Their Success is Your Success Assessment Process Once you have completed all the modules in the Management and Leadership Development Programme course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Management and Leadership Development Programme course to achieve the CPDQS accredited certificate. Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Management and Leadership Development Programme course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Level 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

2 QLS Level 5 Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Achieving Sales on the Telephone Certification If you have employees who work in telesales and want to enhance their knowledge or advance their career, the Achieving Sales on the Telephone Certification course is an excellent choice. This course is presented in a detailed and engaging manner, providing comprehensive information, practical tips, and useful tools. It is completely structured to allow learners to proceed at their own pace. After completing the course, your colleagues will have acquired the necessary skills to succeed in telesales and increase sales and customer satisfaction for your business.   What's Covered in the Course? Both the student and your business will profit by abilities in the accompanying zones: What telesales is, the thing that has the effect among fruitful and inadequate telesales and the individual credits and abilities that you need, to be compelling, when selling via telephone Direction on client needs and prerequisites, what their inspirations are, when settling on buying choices, and how to gain by this, to make deals progress The significance of relational abilities and how to utilize such abilities with clients, including making your very own correspondence style What neuro-phonetic writing computer programs is and how it can uphold the telesales calling The significance of having a strong information on the items and administrations that are being sold, when working in a telesales job Manners by which to construct a decent affinity with clients and tips on conquering client concerns and grumblings, to make trust and gain rehash business Tips on the best way to adequately bring a deal to a close and keep the client returning to your business. What are the Benefits of the Course? Here are a portion of the advantages that the colleague and your business can anticipate from taking this course: Obtaining of an extensive information about telesales and how to make progress in the field Obviously organized, simple to-follow online modules, which can be learned at the representative's own speed and close by their present part, with no time limits on finishing them A various decision test toward the finish of the course, which prompts accreditation with an industry-perceived certificate, which is ideal for the individuals who wish to advance their profession in telesales

Communication Skills Certification Almost certainly, your business depends on correspondence with clients consistently; subsequently, having representatives with the correct range of abilities, to obviously and viably impart, is urgent to the accomplishment of your association. This Communication Skills Certification will give your representatives the entirety of the abilities and information that they need, to expand upon and improve their current relational abilities. What's Covered in the Course? The reduced down modules of this course offer the colleague an abundance of data about various kinds of correspondence style, why they are significant and how to improve proficient and individual correspondence. Here are a few instances of what they will realize: What high effect correspondence is and how to utilize it for most extreme business achievement; A manual for understanding your own correspondence style and tips on the best way to roll out sure improvements to it; Instructions to utilize great relational abilities in the working environment, to establish positive connections, make great expert connections and have an effect across various levels of the association; The significance of initial feelings and how to utilize relational abilities, to encourage great connections and rapidly and effectively construct affinity and trust; A portion of the obstructions to great correspondence and how to get around them; Why non-verbal communication is so significant, when adequately conveying, and pragmatic direction on the best way to utilize non-verbal communication to most extreme impact, in both the working environment and in close to home circumstances; Step by step instructions to utilize undivided attention procedures, to create compassion and a comprehension of others' points of view; Manners by which to manage negative practices in a positive way and rapidly pivot tough spots; Manners by which to inspire both positive and negative criticism and how to utilize input, for consistent improvement. What are the Benefits of the Course? Here are a portion of the numerous benefits that a worker ought to procure, when undertaking this seminar on relational abilities: You can be certain that your colleagues will have the necessary abilities and information, to plainly and successfully impart for your association; Representatives are effectively ready to join work and study, as there are no time cutoff points to finishing the course; The secluded design of this course permits students to learn at their own speed and keep on working while doing as such.

Closing Techniques Certificate The Closing Techniques Certification is the ideal course decision, on the off chance that you have staff individuals who have obligation regarding deals in your business, especially for bringing deals to a close. Spread across 5 simple to-follow modules, understudies will acquire abilities in a huge number of zones, including understanding client practices and purchasing choices and building energy and validity with clients, giving them the instruments that they need to truly contribute towards the accomplishment of your business. What's Covered in the Course? The unmistakably organized modules of this course cover the accompanying territories in detail: Instructions to finalize a negotiation in a positive way, utilizing an assortment of strategies, like planning and speed; Tips on the best way to defeat the absolute most normal obstructions to deals and how to successfully persuade clients to change their negative responses into positive ones; Making and conveying attempts to sell something, including understanding various crowds and viably speaking with them; Step by step instructions to construct affinity, validity and trust with possible clients and beat their complaints, including the most well-known deals hindrances and how to get around them; The significance of strategically pitching and how to viably do it, to expand deals for the association; Beating false impressions or issues when selling and how to accentuate the advantages of the items and administrations in the best way and surpass client assumptions; An assessment of the brain research of purchasing, to give your representatives an understanding into a client's point of view, including the fundamental factors that impact a fruitful deal; The significance of good listening abilities, when bringing a deal to a close; Utilizing timing and addressing abilities in the correct manner, to bring a deal to a close in a successful way. What are the Benefits of the Course? There are an entire host of benefits to taking the Closing Techniques Certification for your workers, and they are as per the following: Your business will profit by having workers who are proficient about how to adequately bring a deal to a close and can show these abilities in their job; There are no passage necessities, so your representatives needn't stress over having the correct capabilities, to apply; Students will get a certify authentication in shutting methods, which is useful for their own future profession possibilities.