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2495 Time Management courses in Liverpool delivered Online

Inspiration and Guidance for a Foothold in Life

By Compete High

🌟 Unlock Your Potential with 'Inspiration and Guidance for a Foothold in Life' Online Course! 🌟 Are you ready to embark on a transformative journey toward a more empowered, fulfilled life? Look no further! Our comprehensive online course, 'Inspiration and Guidance for a Foothold in Life,' is your key to unlocking the doors to personal growth, success, and lasting happiness.     🚀 Gain Clarity: Discover your true passions, strengths, and values as you embark on a profound self-discovery journey. Uncover the roadmap to your authentic self and gain crystal-clear clarity on your life's purpose.     🌈 Embrace Inspiration: Learn from seasoned experts who share wisdom, practical strategies, and motivational insights to fuel your inspiration. Tap into your inner drive and unlock the creative forces that will propel you toward your goals. 🛠️ Develop Essential Skills: Acquire valuable life skills, from effective communication and time management to resilience and mindfulness. Equip yourself with the tools needed to navigate life's challenges with confidence. 🌟 What You'll Experience: Engaging video modules led by industry experts and thought leaders Actionable exercises and worksheets to apply newfound knowledge Community support through discussions, forums, and networking opportunities Ongoing guidance and mentorship for continual growt   🎓 Whether you're a student, professional, or someone seeking personal development, this course is tailored to meet you at your current stage in life and propel you toward greater heights. 🌟 Join countless individuals who have transformed their lives with our course! Seize this opportunity to step into your potential, embrace your aspirations, and carve your path to success. Don't wait for tomorrow to start living the life you've always envisioned. Enroll now in 'Inspiration and Guidance for a Foothold in Life' and take the first empowering step toward a brighter, more fulfilling future! 🌟 Course Curriculum

Inspiration and Guidance for a Foothold in Life
Delivered Online On Demand1 hour
£4.99

Office Admin and Reception

4.5(3)

By Studyhub UK

Overview Learn how to become an exemplary Receptionist and positively represent your company when interacting with all clients and customers. Every business needs an efficient administrator to manage the Front-Office, along with providing support and assistance to their boss. We can coach you to become an excellent Receptionist and gain all the required business skills that you'll need to succeed, and the confidence with which to use them. Description The course has been compiled by industry experts and provides an overview of the responsibilities of a valued Receptionist. You will be tutored in a wide range of administrative practises, so that you can immediately start to use them in the office. It also includes training in customer-facing etiquette and suggestions on how to positively improve your company's reputation with clients. Various other crucial office aptitudes will be covered, such as; Time Management, Travel Arrangement, Record Keeping, and Business Writing. Make sure you present the efficiency of your company by enrolling now. Learning outcomes:  Understand the basic requirements needed to run receptions areas efficiently Gain the all-round skills to be a first-class Receptionist Learn how to represent your boss and company in reception Be skilled in organising travel and arranging executive meetings for others Attain the ability to file and retrieve essential company records Acquire the skills to apply excellent communicate practises at work Display great customer service for clients and colleagues Be trusted to handle internal finances and petty cash funding Why People Love And Enrol In The Receptionist Skills From Studyhub: Instantly accessible CPD-accredited certificate on successful completion of this Receptionist Skills 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.  After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Certification After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This course is primarily designed to provide coaching and training for those individuals who aspire to work as Receptionists or a similar role such as a Secretary or PA. Requirements There are no specific prerequisites to enrol in this Receptionist Skills. Anyone and everyone can take this course. The Receptionist Skills is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path This course provides training and a comprehensive overview of all the skills and knowledge that are needed by a Receptionist or a similar administrative role. As such, it will cover the following roles and careers:  Receptionist Administrative Manager Personal Assistant Private Secretary Human Resources staff Course Curriculum Office Admin and Reception Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Mock Exam Mock Exam - Office Admin and Reception 00:20:00 Final Exam Final Exam - Office Admin and Reception 00:20:00

Office Admin and Reception
Delivered Online On Demand11 hours 16 minutes
£10.99

Customer Service Diploma Level 3 With Complete Career Guide Course

5.0(2)

By Training Express

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Customer Service Diploma Level 3 With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Party Planner: Party Decorations and Themed Parties with Complete Career Guide Course

5.0(2)

By Training Express

If your idea of fun includes colour-coded confetti, balloon arches that defy gravity, and themes that make Pinterest jealous, you’re in the right place. This course is your all-access pass into the art of planning unforgettable parties—without ever needing to clear glitter from your carpet. From dazzling décor styles to pulling off themed events with flair, you’ll explore how to turn festive visions into polished reality using online learning tools. Whether you're dreaming of coordinating birthdays, corporate events, or the kind of soirées that guests never stop talking about, this course has the guidance you need to get organised, stay inspired, and start taking steps towards a confident future in party planning. So grab your digital notebook, fire up your imagination, and let’s bring the party to life—stylishly, smartly, and without the leftover streamers. ________________________________________________________________________ Key Features: CPD Certified Party Planner: Party Decorations and Themed Party With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable ________________________________________________________________________ Complete Career Guide for Party Planner: Party Decorations and Themed Party (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Party Planner. In addition to mastering the essentials of Party Planner, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Party Planner. Your dream career starts here! List of career guide courses included in Party Planner: Party Decorations and Themed Party With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Develop a comprehensive understanding of the party planning industry. Identify various types of parties and their unique requirements. Acquire essential skills to thrive as a successful party planner. Establish and manage your own party planning business effectively. Demonstrate proficiency in initial planning, budgeting, and executing events. Build a strong client base through effective networking and memorable event execution. ________________________________________________________________________ Accreditation All of our courses, including the Party Planner: Party Decorations and Themed Party With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Party Planner: Party Decorations and Themed Party With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become professional party planners. Entrepreneurs looking to start a party planning business. Event enthusiasts seeking in-depth knowledge of party coordination. Those interested in the creative and dynamic field of event management. Career path Event Coordinator - £25K to 35K/year. Wedding Planner - £22K to 40K/year. Corporate Event Planner - £26K to 45K/year. Venue Coordinator - £20K to 30K/year. Catering Manager - £25K to 40K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Party Planner: Party Decorations and Themed Parties with Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Maximise Your Personal Productivity: Negotiation Skills Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Maximise Your Personal Productivity: Negotiation Skills Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Maximise Your Personal Productivity: Negotiation Skills Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Maximise Your Personal Productivity: Negotiation Skills Course. It is available to all students, of all academic backgrounds. Requirements Our Maximise Your Personal Productivity: Negotiation Skills Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 28 lectures • 02:03:00 total length •Introduction: 00:02:00 •The Secrets of Highly Productive People: 00:07:00 •Introduction: 00:06:00 •Basic Concepts: 00:09:00 •Step #1 Collect: 00:08:00 •Step #2 Process Part 1: 00:06:00 •Step #2 Process Part 2: 00:08:00 •Step #3 Organise: 00:04:00 •Step #4 Plan: 00:05:00 •Step #5 Execute: 00:03:00 •Final Remarks of Effective Time Management and Personal Productivity with GTD: 00:02:00 •What Makes Us Not Get Work Done?: 00:02:00 •Pomodoro as The Way to Really Get Work Done: 00:03:00 •Running Pomodoros Smoothly: 00:05:00 •The Powerful Secret of Taking a Break: 00:06:00 •Final Remarks: 00:01:00 •Introduction: 00:01:00 •Approaches to Delegate Work - Part 1: 00:04:00 •Approaches to Delegate Work - Part 2: 00:01:00 •Approaches to Delegate Work - Part 3: 00:04:00 •Delegating Work - Final Tips: 00:01:00 •Introduction: 00:04:00 •The Elements of Negotiation: 00:07:00 •The Negotiation Process - Part A: 00:06:00 •The Negotiation Process - Part B: 00:03:00 •The Negotiation Process - Part C: 00:05:00 •6 Things That You MUST DO to be More Successful on Your Negotiations: 00:06:00 •5 Things That You MUST AVOID on Negotiations: 00:04:00

Maximise Your Personal Productivity: Negotiation Skills Course
Delivered Online On Demand2 hours 3 minutes
£12

Sales and Marketing Course

By Training Tale

Sales and Marketing: Sales and Marketing Course Online Sales and Marketing Course is the procedure of establishing a sales force, organising sales operations, and executing sales methods that enable a company to meet consistently, if not exceed its sales goals. When it comes to managing sales and improving sales performance for any size business, regardless of industry, the key to success is always accurate and consistent sales management processes. If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Sales and Marketing Course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. Main Course: Level 7 Sales and Marketing Course Free Courses Course 02: Level 5 Retail Management Course 03: Level 4 Time Management Course Course 04: Level 5 Diploma in Risk Management Course 05: Level 7 Business Management Special Offers of this Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Course Instant access to this Sales and Marketing: Sales and marketing course Get FREE Tutor Support from Monday to Friday in this Sales and Marketing: Sales and Marketing Course [ Note: Free PDF certificate as soon as completing this Sales and Marketing: Sales and Marketing Course ] Sales and Marketing: Sales and Marketing Course Industry Experts Designed this Sales and Marketing: Sales and Marketing Course into 08 detailed modules. Assessment Method of Sales and Marketing: Sales and Marketing Course After completing each module of the Sales and Marketing: Sales and Marketing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Sales and Marketing: Sales and Marketing Course After completing the MCQ/Assignment assessment for this Sales and Marketing: Sales and Marketing Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements Sales and Marketing: Sales and Marketing Course Students who intend to enrol in this Sales and Marketing: Sales and Marketing course must meet the following requirements: Sales and Marketing: Good command of the English language Sales and Marketing: Must be vivacious and self-driven Sales and Marketing: Basic computer knowledge Sales and Marketing: A minimum of 16 years of age is required Career path Sales and Marketing: Sales and Marketing Course After completing this Sales and Marketing: Sales and Marketing, you may be able to pursue a variety of promising career opportunities. Certificates Digital Certificate Digital certificate - Included

Sales and Marketing Course
Delivered Online On Demand36 hours
£12

Event Management Training

By Training Tale

Event Management: Event Management Training Online The process of organising and managing an event is known as event management. This process includes everything from initial planning to post-event strategy. This Event Management Training comprehensive course will provide you with a complete understanding of this topic. An event manager begins by making planning decisions such as the time, location, and theme of their event. Our professionals created this Event Management Training course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field of event management. This Event Management UK course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. Special Offers of this Event Management: Event Management Course This Event Management Course includes a FREE PDF Certificate. Lifetime access to this Event Management: Event Management Course Instant access to this Event Management: Event Management Course Get FREE Tutor Support from Monday to Friday in this Event Management Course Courses are included in this Event Management Training Bundle Course Course 01: Level 7 Diploma in Event Management Course 02: Level 5 Diploma in Wedding Planner Course 03: level 4 Time Management Course 04: Level 2 Food Hygiene and Safety For Catering [ Note: Free PDF certificate as soon as completing the Event Management: Event Management Training course] Event Management: Event Management Training Industry Experts Designed this Event Management course into 6 detailed modules. Course Curriculum of Event Management Training Module 01: An Introduction to Events Module 02: The Market Demand for Events Module 03: The Events Business: Supply and Suppliers Module 04: Social, Economic, Political and Developmental Implications Module 05: Making a Start and Planning the Event Module 06: Financial Management and the Budget Assessment Method of Event Management Training After completing each module of the Event Management: Event Management Training course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Event Management Training After completing the MCQ/Assignment assessment for this Event Management: Event Management Training course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Event Management: Event Management Training The Event Management Training course is appropriate for students who want to learn new skills and knowledge for event planning. Individuals looking to start their own business, become an event planner, or work in the hospitality industry should consider taking event management courses. Requirements Event Management: Event Management Training Students who intend to enrol in this Event Management course must meet the following requirements: Event Management: Good command of the English language Event Management: Must be vivacious and self-driven Event Management: Basic computer knowledge Event Management: A minimum of 16 years of age is required Career path Event Management: Event Management Training

Event Management Training
Delivered Online On Demand25 hours
£12

Telephone Skills Training

By Training Tale

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

Telephone Skills Training
Delivered Online On Demand15 hours
£12

Project Management - Level 2

By Compliance Central

Are you looking to enhance your Project Management skills? If yes, then you have come to the right place. Our comprehensive course on Project Management will assist you in producing the best possible outcome by mastering the Project Management skills. The Project Management course is for those who want to be successful. In the Project Management course, you will learn the essential knowledge needed to become well versed in Project Management . Our Project Management course starts with the basics of Project Management and gradually progresses towards advanced topics. Therefore, each lesson of this Project Management course is intuitive and easy to understand. Why would you choose the Project Management course from Compliance Central: Lifetime access to Project Management course materials Full tutor support is available from Monday to Friday with the Project Management course Learn Project Management skills at your own pace from the comfort of your home Gain a complete understanding of Project Management course Accessible, informative Project Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Project Management Study Project Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Project Management Project Management - Level 2 Curriculum Breakdown of the Project Management - Level 2 Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Management - Level 2. It is also great for professionals who are already working in Project Management - Level 2 and want to get promoted at work. Requirements To enrol in this Project Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Project Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Project Management - Level 2. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Project Management - Level 2
Delivered Online On Demand8 hours
£12

Anger Management Course - CPD Accredited

By Training Tale

Anger Management: Anger Management Course Online Do you consistently seek to increase your knowledge and abilities by taking classes? This Anger Management: Anger Management Course education is ideal for you. You will gain a step-by-step understanding of how to control your anger via this Anger Management: Anger Management Course. You will learn more effective strategies to control your rage in this anger management training. You can control your rage with Anger Management: Anger Management Course. You will learn how to recognize the factors that make you furious from anger management. You will learn how to make an individualized plan for addressing those triggers through Anger Management: Anger Management Course. Participate in this Anger Management: Anger Management Course if you want to have a stress-free, joyful life and achieve professional success. Special Offers of this Anger Management: Anger Management Course This Anger Management: Anger Management Course includes a FREE PDF Certificate. Lifetime access to this Anger Management: Anger Management Course Instant access to this Anger Management: Anger Management Course Get FREE Tutor Support from Monday to Friday in this Anger Management: Anger Management Course Courses are included in this Anger Management: Anger Management Course Bundle Course Course 01: Anger Management Course 02: Level 4 Time Management Course Course 03: Workplace Stress Management Course 04: Domestic Violence and Abuse Awareness Diploma [ Note: Free PDF certificate will provide as soon as completing the Anger Management: Anger Management Course] Anger Management: Anger Management Course Online Industry Experts Designed this Anger Management: Anger Management course into 4 detailed modules. Course Curriculum of Anger Management Course Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger Assessment Method of Anger Management Course After completing each module of the Anger Management: Anger Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Anger Management Course After completing the MCQ/Assignment assessment for this Anger Management: Anger Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Anger Management: Anger Management Course Online There are no specific requirements for Anger Management: Anger Management Course because it does not require any advanced knowledge or skills. Requirements Anger Management: Anger Management Course Online Students who intend to enrol in this Anger Management: Anger Management Course must meet the following requirements: Anger Management: Good command of the English language. Anger Management: Must be vivacious and self-driven Anger Management: Basic computer knowledge. Anger Management: A minimum of 16 years of age is required Career path Anger Management: Anger Management Course Online After completing this Anger Management: Anger Management Course, you will be able to confidently understand specific knowledge and skills in order to improve and enhance your skills for your career in the relevant employment sector. Certificates Certificate of completion Digital certificate - Included

Anger Management Course - CPD Accredited
Delivered Online On Demand25 hours
£12