Overview Train the Trainer Recharge: The Healthy Trainer Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Train the Trainer Recharge: The Healthy Trainer Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Welcome To Healthy Trainer Introduction and Welcome 00:19:00 Manage Yourself Take Good Care Of Yourself 00:06:00 Manage Your Stress 00:09:00 Manage Your Issues Anticipate Unexpected Issues 00:08:00 Get Help And Make It Helpful 00:13:00 Manage Your Classroom Help Them Get It 00:14:00 Manage Large Classes 00:09:00 Manage Your Audience Have Fun Your Way 00:13:00 Control Tough Customers 00:10:00 Engage Adult Students With Ease 00:02:00 Manage Your Feedback Interpret Your Feedback 00:02:00 Wrap Up Questions And Answers 00:04:00 Resources Resources - Train The Trainer Recharge: The Healthy Trainer 00:00:00
Italian Language for Beginners is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Italian Language for Beginners and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:04:00 Lesson 1c 00:04:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:03:00 Lesson 2b 00:04:00 Lesson 2c 00:03:00 Lesson 2d 00:03:00 Lesson 2e 00:04:00 Lesson: 03 Lesson 3a 00:03:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:03:00 Lesson 3e 00:05:00 Lesson 3f 00:04:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:05:00 Lesson: 05 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:04:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:05:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:04:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:04:00 Lesson 8e 00:03:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:04:00 Lesson 8j 00:03:00 Lesson 8k 00:03:00 Lesson 8l 00:03:00 Lesson 8m 00:03:00 Lesson 8n 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:04:00 Resource Resources - Italian Language for Beginners 00:00:00 Course Certification Order Your Certificate 00:00:00
Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00
Overview This comprehensive course on Disruptive Innovation for Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Disruptive Innovation for Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Disruptive Innovation for Business. It is available to all students, of all academic backgrounds. Requirements Our Disruptive Innovation for Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 12 lectures • 00:33:00 total length •Introduction: 00:01:00 •Difficulty 1 - Evolution of Innovations: 00:04:00 •Difficulty 2 - Appearing to be an Extension of the Core Markets: 00:01:00 •Difficulty 3 - Conflicts with the Core Business: 00:02:00 •The Importance of Selling: 00:04:00 •Selling at Nespresso and 3M: 00:02:00 •Change or Die: 00:06:00 •A Separate Unit or Not?: 00:04:00 •What to keep Separated or in Common: 00:02:00 •Manage Conflicts Don't Ignore Them: 00:02:00 •Kodak, British Airways and What to Do!: 00:05:00 •Assignment - Disruptive Innovation for Business: 00:00:00
Overview This comprehensive course on Substance Misuse Awareness Online Certification Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Substance Misuse Awareness Online Certification Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Substance Misuse Awareness Online Certification Course. It is available to all students, of all academic backgrounds. Requirements Our Substance Misuse Awareness Online Certification Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:09:00 total length •Introduction to Substance Misuse: 00:22:00 •Overview of Substance: 00:39:00 •Prevention and Awareness: 00:22:00 •Substance Misuse at Workplace: 00:20:00 •Substance Misuse Policy at Workplace: 00:20:00 •Treatment of Substance Addiction: 00:23:00 •Laws and Acts on Substances: 00:29:00 •Substance Misuse and Youth: 00:14:00 •Assignment - Substance Misuse Awareness Online Certification Course: 00:00:00
Service Pricing and Revenue Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Service Pricing and Revenue Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 Hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Service Pricing and Revenue Management Module 01: Introduction Hotel Reception and Reservation Assistant 00:05:00 Module 02: Describe how to Converse with Customers 00:03:00 Module 03: Explain the Rules of Email Etiquette 00:04:00 Module 04: Explain the Rules of Grooming and Dress Code 00:04:00 Module 05: Explain the Rules of Telephone Etiquette 00:01:00 Module 06: Describe the Need of Relationship with Customers 00:05:00 Module 07: Explain how to Build Rapport with Customers 00:01:00 Module 08: Describe Roles Responsibilities of Hotel Reception Assistant 00:08:00 Module 09: Explain what is Up selling 00:01:00 Module 10: Explain what is Cross selling 00:01:00 Module 11: Identify the Steps for Selling as Hotel Reception Assistant 00:11:00 Module 12: Describe the Factors Influencing Buying Decision 00:05:00 Module 13: Explain how to Handle Customers Buying Objections 00:01:00 Module 14: Explain how to be Assertive as Hotel Reception Assistant 00:03:00 Module 15: Identify the Steps for Handling Customers Complaints 00:08:00 Module 16: List the Tips for Success as a Hotel Reception 00:03:00
Ecommerce is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Ecommerce and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:19:00 Module 02: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:22:00 Module 03: Customer Service Customer Service 00:22:00 Module 04: Products, Brands, and Services Products, Brands, and Services 00:30:00 Module 05: Content Planning and Production Content Planning and Production 00:19:00 Module 06: Use of Social Networks Use of Social Networks 00:20:00 Module 07: Marketing Marketing & Advertising 00:36:00 Module 08: Creating an Engaging User Experience Creating an Engaging User Experience 00:15:00 Module 09: Transaction Management Transaction Management 00:21:00 Module 10: E-Commerce Analytics E-Commerce Analytics 00:14:00
This online course introduces a model for determining and analysing market value vs fair value of an individual art work. LEVEL 3: Fair Value Analysis This is the third online course in our 'Pathway to become an art market analyst'. This course is a building block on both Big Data and the Art Market (Level 1) and Artist Market Analysis (Level 2), and takes the participant on an analytical journey to establish the market value and the fair value of an individual art object. The analysis is based on the Damien Hirst data provided in Level 2: Artist Market Analysis, and it is important that you finish this course before going on to Level 3. The course introduces participants to the difference between market value and fair value, and provides a practical guide for using market trends to analyse and adjust comparable transactions, and to use this to help establish market value. The ArtTactic Market Metrics from Level 2: Artist Market Analysis, is brought into the analysis to establish the 'Fair Value' of the art work. In addition to this, we will provide a 15 minute online Excel workshop on how to analyse comparable transactions using a subset of the data provided in the Level 2 online course. The course includes: Videos: You will have access to 1h 10m of online video content. The content of this course is building on ArtTactic's own framework for fair analysis and what Anders Petterson is regularly teaching for Art Business programmes at Sotheby's Institute in London. The course also include a 15 minutes Excel workshop. Slides: The students can download pdf copies of the slides used in the presentations. Excel spreadsheet: The student will have access to a subset of data (auction data for Damien Hirst) and a spreadsheet with both tables and graphical tools. Certificate of Completion [NEW]: The student will be issued with a certificate of completion when all the online videos have been completed. CPD Accredited: Our courses have been independently evaluated for Continuing Professional Development (CPD) purposes by The CPD Certification Service. Certification: Continuing Professional Development (CPD) Our courses have been independently evaluated for Continuing Professional Development (CPD) purposes by The CPD Certification Service. This means our courses comply with universally accepted principles of Continual Professional Development (CPD) and have been structured to meet the criteria of personal development plans. Join one of the online courses below and get an ArtTactic Certificate of Completion with the Continuing Professional Development (CPD) certification stamp. Your Instructor Anders Petterson, Founder of ArtTactic Anders Petterson is a leading authority on the art market, with particular focus on art market research and analysis. He is the Founder and Managing Director of ArtTactic, a London-based art market research and data intelligence company he set up in 2001. All the online courses are based on his own experience in collecting, analysing and presenting data on the global art market, and the courses will give an insight into how ArtTactic conceptualizes, designs and executes research projects linked to art market and introduces analytical models to better understand the value of art. Anders is regularly lecturing on MA and Executive courses at Sotheby's Institute, Christie's Education and ESA Business School (Beirut) covering topic such as Art Market Analysis, Art & Technology and NFTs as well as Art as an Asset Class. He is also a regular speaker on these topics at international conferences and seminars. ArtTactic is also well-known for its industry research on the art market and its intersection with other industries, such as the Deloitte | ArtTactic Art & Finance Report, TEFAF Art Dealer Finance Report 2018, and the TEFAF Art Patronage Report 2020. ArtTactic has also produced the Hiscox Online Art Trade Report annually since 2013. Anders Petterson is a founding Board Member of Professional Advisors to the International Art Market (PAIAM), a role he had between 2011 and 2021. PAIAM was founded in London in 2011 bringing together professionals who provide specialist services to the art market.such as lawyers, accountants, tax advisors, insurance specialists and logistics experts, amongst others. Connect on LinkedIn Course Curriculum Introduction Introduction to Fair Value Analysis (1:39) Fair Value Analysis Market Value vs Fair Value (4:24) Artwork Analysis - Object Qualities (9:40) Market Trend Analysis & Value Adjustments (7:10) Comparable Transaction Analysis (9:30) Market Value Analysis (6:45) Fair Value Analysis (11:03) Excel Workshop - Comparable transaction analysis + Sample Analysis Excel Workshop - Comparable Transactions (12:31) SAMPLE: Damien Hirst - Fair Value Analysis Summary Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. It's important to note that this is a SINGLE-user only subscription (see T&Cs). Contact us if you are looking for a team discount on info@arttactic.com.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.Is this course for me?We have a broad and diverse set of students taking these courses in terms of geography, age and professional backgrounds. Based on our experience so far, the courses have attracted non-art market professionals that are looking to explore opportunities in the art market or the broader art industry - and are looking for tools to help them navigate and better understand where these opportunities might exist, and how their own interest and professional background could fit in. At the other end, we also have seen a strong interest from the art trade who are looking at exploring more quantitative and data-driven methods for their own business and to meet the demand for an increasingly data-hungry client base. However, if you have any questions, please contact us and we can set up a call to discuss what course option might be the best for you.
Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00