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18232 Teaching courses in Tiverton delivered Online

Fraud Management Strategies Course

5.0(2)

By Training Express

Fraud Management Strategies Course Overview In today’s fast-paced business landscape, fraud is a constant threat that can disrupt operations and harm reputations. The Fraud Management Strategies Course offers a thorough exploration of effective methods for identifying, preventing, and responding to fraudulent activities. This course provides essential knowledge on developing a solid framework to safeguard your organisation, ensuring that you can address any potential risks head-on. With a detailed focus on strategies tailored to today’s business environment, this course arms you with the tools to build and maintain robust fraud management systems that protect both your assets and your reputation. Through in-depth analysis and case studies, you will gain insights into the latest fraud trends and the most effective tactics for tackling them. The course will guide you in recognising the telltale signs of fraud and help you establish preventive measures that align with your organisation's specific needs. Whether you're an experienced manager or someone new to fraud management, this course will equip you with the knowledge to develop a more secure operational environment and act decisively when necessary. Stay one step ahead of fraud with this practical, engaging course that ensures you’re ready for any challenge. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Fraud Management Module 2: Types of Fraud Module 3: Fraud Prevention Techniques Module 4: Fraud Detection Methods Module 5: Unveiling Fraudulent Evidence Module 6: Responding to Fraud Incidents Module 7: Investigating Fraud Module 8: Fraud Mitigation and Compliance Learning Outcomes: Identify diverse fraud types for proactive prevention strategies. Implement cutting-edge techniques for effective fraud prevention. Employ advanced methods to detect and analyse fraudulent activities. Unveil intricate evidence to strengthen fraud investigation skills. Develop a robust response strategy in the face of fraud incidents. Master fraud mitigation and compliance for a resilient organisational defence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance Professionals Risk Management Specialists Audit and Compliance Officers Legal and Regulatory Affairs Personnel Business Owners and Managers Law Enforcement Officers Corporate Security Professionals Anyone in a role with a focus on fraud prevention and management. Career path Fraud Analyst Risk Manager Compliance Officer Forensic Accountant Internal Auditor Financial Crime Investigator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Fraud Management Strategies Course
Delivered Online On Demand1 hour
£12

Efficient Freight Broker Training Course

5.0(2)

By Training Express

The Efficient Freight Broker Training Course provides a structured pathway for individuals eager to make their mark in the logistics and freight brokerage industry. This course is meticulously designed to equip learners with the essential knowledge needed to succeed in this dynamic sector. Throughout the course, participants will be introduced to key concepts, industry terminology, and the tools required for building a strong foundation as a freight broker. By focusing on efficiency, students can expect to gain a well-rounded understanding of the logistical processes that ensure goods are moved effectively and on time. As the demand for skilled professionals in freight brokerage grows, this course offers an ideal opportunity for anyone looking to pursue a career in the industry. It provides flexible learning options to suit a wide range of schedules, allowing learners to take full control of their progress. Whether you're looking to break into the world of freight brokerage or enhance your current knowledge, this training offers all the essential components to help you succeed. With easy-to-follow modules, valuable insights, and real-time industry examples, this course is the perfect choice for those who are serious about becoming proficient in freight brokerage. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction To Freight Brokerage Module 02 : Regulatory and Legal Requirements Module 03 : Freight Broker Operations Module 04 : Documentation and Record Keeping Module 05 : Carrier Selection and Qualification Module 06 : Freight Transportation Modes Module 07 : Freight Broker Marketing and Sales Module 08 : Risk Management and Problem-Solving Learning Outcomes: Grasp the foundations of efficient freight brokerage. Navigate the regulatory and legal landscape of the industry. Execute effective freight broker operations. Manage documentation and record-keeping adeptly. Select and qualify carriers for optimal transport. Hone marketing, sales, risk management, and problem-solving skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring freight brokers and logistics enthusiasts. Transportation and logistics professionals seeking advancement. Business owners looking to streamline their freight operations. Sales and marketing professionals interested in logistics. Individuals pursuing a career in the transportation industry. Administrative staff in freight brokerage firms. Anyone fascinated by the world of logistics. Career path Freight Broker Freight Brokerage Operations Manager Logistics Coordinator Transportation Manager Sales and Marketing Specialist in Logistics Risk Management Analyst in Freight Brokerage Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Efficient Freight Broker Training Course
Delivered Online On Demand1 hour
£12

Three.js & WebGL 3D Programming Course for Beginners

4.9(27)

By Apex Learning

Overview This comprehensive course on Three.js & WebGL 3D Programming Course for Beginners will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Three.js & WebGL 3D Programming Course for Beginners comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Three.js & WebGL 3D Programming Course for Beginners. It is available to all students, of all academic backgrounds. Requirements Our Three.js & WebGL 3D Programming Course for Beginners is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 01:32:00 total length •Module 01: Course Intro: 00:02:00 •Module 02: Introduction: 00:17:00 •Module 03: Draw Geometry: 00:09:00 •Module 04: Update Viewport On Resize: 00:04:00 •Module 05: Controls: 00:05:00 •Module 06: Textures & Colours: 00:08:00 •Module 07: Lighting: 00:22:00 •Module 08: Model Loading: 00:07:00 •Module 09: FPS (Frames Per Second/Framerate): 00:02:00 •Module 10: Anaglyphic 3D: 00:05:00 •Module 11: Skybox: 00:11:00 •Resource: 00:00:00

Three.js & WebGL 3D Programming Course for Beginners
Delivered Online On Demand1 hour 32 minutes
£12

Thai Foot Reflexology Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Thai Foot Reflexology Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Thai Foot Reflexology Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Thai Foot Reflexology Course. It is available to all students, of all academic backgrounds. Requirements Our Thai Foot Reflexology Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 18 lectures • 02:15:00 total length •1intro (1)mp4: 00:03:00 •4sen1 mp4: 00:03:00 •5set up1mp4: 00:04:00 •5towels VOmp4: 00:01:00 •6body weight1mp4: 00:03:00 •7foot thai start VO (1)mp4: 00:10:00 •8start sequence with explain (1)mp4: 00:10:00 •9thai ft cream vo(1)mp4: 00:08:00 •10new thai ft cream explain w music (1)mp4: 00:08:00 •11grips1: 00:01:00 •13massage-stick-complete-1mp4: 00:21:00 •14new stimulate stick specific (1): 00:03:00 •15final foot VOmp4: 00:04:00 •16legs VOmp4: 00:03:00 •17finish everythingmp4: 00:01:00 •18thumbwalkmp4: 00:01:00 •19full with music new (1) (1)mp4: 00:50:00 •20 congrats new cutmp4: 00:01:00

Thai Foot Reflexology Course
Delivered Online On Demand2 hours 15 minutes
£12

Speed Learning Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Speed Learning Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Speed Learning Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Speed Learning Training. It is available to all students, of all academic backgrounds. Requirements Our Speed Learning Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 00:52:00 total length •Course Promo: 00:03:00 •Lesson 01: Introduction: 00:02:00 •Lesson 02: Skill, Learning, and Acquisition: 00:09:00 •Lesson 03: Smart Learners and Efficient Learning: 00:04:00 •Lesson 04: 10 Remarkable Traits of Successful Learners: 00:04:00 •Lesson 05: Learning Styles to Help You Learn Faster and Smarter: 00:04:00 •Lesson 06: 10 Tactics on Increasing Brain Power, Memory, and Motivation to Learn Better: 00:08:00 •Lesson 07: 8 Powerful Learning Hacks to Boost Your Learning Ability: 00:05:00 •Lesson 08: 5 Hacks to Speed up the Learning Process: 00:03:00 •Lesson 09: 8 Ways to Train Your Brain to Learn Faster and Remember More: 00:04:00 •Lesson 10: Simple Brain Training Habits to Boost Your Brain Power: 00:05:00 •Lesson 11: Conclusion - Final Thoughts & Ideas: 00:01:00

Speed Learning Training
Delivered Online On Demand52 minutes
£12

Pool Maintenance

4.5(3)

By Studyhub UK

The Pool Maintenance course provides essential knowledge and skills for ensuring the cleanliness, safety, and optimal functioning of pools. Participants will learn about maintenance equipment, cleaning techniques, water chemical balance, and water quality maintenance. Emphasis will be placed on pool safety measures to create a secure environment for users. This course equips learners with the expertise needed to maintain pools effectively. Learning Outcomes: Understand the various maintenance equipment required for pool upkeep. Learn effective cleaning and maintenance methods for different pool types. Gain insight into maintaining the chemical balance of pool water. Learn techniques for ensuring high water quality and clarity. Implement pool safety measures to prevent accidents and injuries. Identify common pool maintenance challenges and solutions. Develop skills in troubleshooting pool-related issues. Gain knowledge of regulatory guidelines and standards for pool maintenance. Why buy this Pool Maintenance?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Pool Maintenance you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Pool Maintenance course is ideal for Individuals interested in pursuing a career in pool maintenance and management. Pool owners, operators, and facility managers seeking to enhance their maintenance skills. Maintenance technicians looking to specialize in pool maintenance. Those working in the hospitality and leisure industry with pool facilities. Prerequisites This Pool Maintenance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Pool Maintenance Technician - Average Salary: £18,000 - £30,000 per year. Pool Facility Manager - Average Salary: £25,000 - £40,000 per year. Aquatic Centre Supervisor - Average Salary: £20,000 - £35,000 per year. Pool and Spa Technician - Average Salary: £20,000 - £30,000 per year. Water Quality Specialist - Average Salary: £22,000 - £35,000 per year. Course Curriculum Pool Maintenance Module 01: Maintenance Equipment Maintenance Equipment 00:17:00 Pool Maintenance Module 02: Cleaning and Maintenance Cleaning and Maintenance 00:20:00 Pool Maintenance Module 03: Chemical Balance of Water Chemical Balance of Water 00:25:00 Pool Maintenance Module 04: Water Quality Maintenance Water Quality Maintenance 00:15:00 Pool Maintenance Module 05: Pool Safety Pool Safety 00:26:00 Assignment Assignment - Pool Maintenance 00:00:00

Pool Maintenance
Delivered Online On Demand1 hour 43 minutes
£10.99

Corporate Risk And Crisis Management

4.5(3)

By Studyhub UK

Unveil the intricacies of corporate resilience with our 'Corporate Risk and Crisis Management' course. This well-structured programme, spanning nine insightful modules, introduces participants to the comprehensive world of risk and crisis management within the corporate sector. The course begins with a foundational understanding of various risks and the methodology of risk analysis, ensuring a robust base for advanced learning. Progressing through the curriculum, learners delve into the specific processes of risk analysis and management, focusing on the critical role it plays in corporate strategy. Furthermore, the course addresses the challenges of managing financial risks, an essential aspect for any business. The latter modules shift focus to crisis management, encompassing crisis response, communication strategies, incident management, and the formation and function of a crisis management team. Completing this journey, participants gain valuable insights into the post-crisis phase, crucial for long-term resilience and recovery. Learning Outcomes Comprehend the fundamentals of risks and risk analysis in a corporate context. Acquire skills in the process of risk analysis and management. Understand the nuances of managing financial risks in business operations. Develop effective crisis response and communication strategies. Learn to manage incidents and create efficient emergency response plans. Why choose this Corporate Risk And Crisis Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Risk And Crisis Management course for? Corporate executives and managers looking to enhance their risk management capabilities. Professionals in finance, operations, and strategic planning seeking to deepen their understanding of corporate risks. Risk management consultants aiming to broaden their expertise. Emergency response coordinators and crisis communication specialists. Students and academics interested in the fields of risk and crisis management. Career path Risk Manager: £35,000 - £70,000 Financial Analyst: £30,000 - £60,000 Crisis Management Consultant: £40,000 - £80,000 Emergency Response Coordinator: £25,000 - £50,000 Corporate Communications Specialist: £28,000 - £55,000 Business Continuity Planner: £30,000 - £65,000 Prerequisites This Corporate Risk And Crisis Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Risks and Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process of Risk Analysis and Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction to Crisis and Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response and Communication Crisis Response and Communication 00:37:00 Module 07: Incidents Management and Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Management Team 01:02:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Assignment Assignment - Corporate Risk And Crisis Management 00:00:00

Corporate Risk And Crisis Management
Delivered Online On Demand6 hours 3 minutes
£10.99

Exploring Disability Studies: Empowering Inclusivity

4.5(3)

By Studyhub UK

Embark on a transformative journey with 'Exploring Disability Studies: Empowering Inclusivity'. This course delves deep into the multifaceted world of disability, unearthing both the challenges faced and the potential solutions to foster an inclusive society. From dissecting society's cultural perspectives to illuminating the global narrative, you'll be equipped with the knowledge and sensitivity to champion inclusivity in all walks of life. Learning Outcomes Comprehend the foundational concepts of disability studies. Analyse societal and cultural perspectives of disability. Recognise the pivotal role disability plays within society. Evaluate strategies for promoting physical and mental wellness in disability care. Delve into the complexities of intersectionality within disability experiences. Why buy this Exploring Disability Studies: Empowering Inclusivity? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Exploring Disability Studies: Empowering Inclusivity for? Individuals aiming to champion inclusivity in personal and professional spheres. Academics and students delving into social, cultural, or health studies. Care providers desiring to refine their understanding and methodologies. Policy makers seeking insights for crafting comprehensive strategies. Activists aiming to drive positive change in global disability perspectives. Career path Disability Support Worker: £18,000 - £23,000 p.a. Inclusion Officer: £25,000 - £31,000 p.a. Rehabilitation Counsellor: £26,000 - £34,000 p.a. Special Needs Teacher: £24,000 - £38,000 p.a. Policy Analyst (Health & Social Care): £28,000 - £40,000 p.a. Researcher in Disability Studies: £27,000 - £35,000 p.a. Prerequisites This Exploring Disability Studies: Empowering Inclusivity does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Disability Studies Introduction to Disability Studies 00:20:00 Module 2: Social and Cultural Perspectives on Disability Social and Cultural Perspectives on Disability 00:25:00 Module 3: Disability and Society Disability and Society 00:24:00 Module 4: Health and Well-being for People with Disabilities Health and Well-being for People with Disabilities 00:20:00 Module 5: Disability and Intersectionality Disability and Intersectionality 00:21:00 Module 6: Disability and Global Perspectives Disability and Global Perspectives 00:24:00

Exploring Disability Studies: Empowering Inclusivity
Delivered Online On Demand2 hours 14 minutes
£10.99

Call Centre Training: Excelling in Customer Service and Communication

4.5(3)

By Studyhub UK

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Call Centre Training: Excelling in Customer Service and Communication
Delivered Online On Demand1 hour 56 minutes
£10.99

Strategic Direction And Leadership: Navigating Business Success

4.5(3)

By Studyhub UK

In today's competitive business landscape, the art of guiding an organisation toward triumph rests on superior leadership skills and strategic vision. Dive deep into the world of 'Strategic Direction And Leadership: Navigating Business Success'. From the basic introduction of leadership, journey through various leadership theories and styles, explore the significance of emotional intelligence, and grasp the essential tools for conflict management and negotiation. Discover the importance of collaborative work, learn to motivate your team effectively, and master talent and succession planning. Finally, gear up for a future-ready enterprise with modules on innovation and entrepreneurship. Don't just lead - lead with purpose, direction, and innovation. Learning Outcomes Understand the foundational principles of strategic direction and leadership. Analyse various leadership theories and determine the most appropriate style for different situations. Develop emotional intelligence to enhance decision-making and interpersonal relationships. Master techniques for conflict resolution, talent management, and effective negotiation. Recognise the importance of innovation and entrepreneurship in strategic leadership. Why buy this Strategic Direction And Leadership: Navigating Business Success course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Strategic Direction And Leadership: Navigating Business Success there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Strategic Direction And Leadership: Navigating Business Success course for? Individuals aspiring to ascend to leadership roles. Current leaders keen on refining their strategic and managerial abilities. Entrepreneurs aiming to foster innovation within their ventures. HR professionals keen on succession planning and talent management. Anyone passionate about understanding and implementing strategic direction in an organisation. Prerequisites This Strategic Direction And Leadership: Navigating Business Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Direction And Leadership: Navigating Business Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Strategic Manager: £60,000 - £85,000 Annually Chief Executive Officer (CEO): £70,000 - £150,000+ Annually Leadership Development Consultant: £45,000 - £70,000 Annually Talent Management Specialist: £40,000 - £60,000 Annually Organisational Development Specialist: £50,000 - £75,000 Annually Conflict Resolution Manager: £40,000 - £65,000 Annually Course Curriculum Module 01: Introduction to Strategic Direction and Leadership Introduction to Strategic Direction and Leadership 00:16:00 Module 02: Different Leadership Theories and Styles Different Leadership Theories and Styles 00:13:00 Module 03: Leadership Skills and Competencies Leadership Skills and Competencies 00:16:00 Module 04: Leadership and Emotional Intelligence Leadership and Emotional Intelligence 00:18:00 Module 05: Collaborative Work A Leader's Role Collaborative Work A Leader's Role 00:20:00 Module 06: Motivating Employees Motivating Employees 00:15:00 Module 07: Talent Management Talent Management 00:21:00 Module 08: Leadership and Succession Planning Leadership and Succession Planning 00:15:00 Module 09: Conflict Management Techniques Conflict Management Techniques 00:07:00 Module 10: Fundamentals of Negotiation Process Fundamentals of Negotiation Process 00:10:00 Module 11: Strategic Innovation and Entrepreneurship Strategic Innovation and Entrepreneurship 00:11:00

Strategic Direction And Leadership: Navigating Business Success
Delivered Online On Demand2 hours 42 minutes
£10.99