18624 Teaching courses in Alfreton delivered Online

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

🌟 Unlock Effective Conflict Resolution Skills with Our Online Course: 'Constructive Conflict Resolution'! 🌟   Welcome to a transformative journey in conflict resolution! Ever wished you had the tools to navigate disagreements effectively? Say goodbye to endless strife and hello to harmonious resolutions! Join our comprehensive online course, meticulously designed to empower you with invaluable conflict resolution strategies.   🔍 Explore the Curriculum: Module 1: 'If We Had a Penny for Each Hour We Spend on It' Discover the hidden costs of unresolved conflicts in various aspects of life. Uncover the impact of prolonged disputes on relationships, work, and mental well-being. Learn to assess the true value of resolving conflicts promptly and constructively. Module 2: 'ICEBERG - What YOU See VS What I Believe, Think, and Feel' Gain insights into the layers of perceptions and understand the differing perspectives in conflicts. Explore the dynamics of emotions, beliefs, and thoughts that shape our viewpoints. Develop empathy and active listening skills to grasp diverse perspectives accurately. Module 3: 'Resolve and Rebuild - Phase 1' Learn effective conflict resolution techniques for de-escalating tense situations. Acquire negotiation strategies to find common ground and initiate the resolution process. Practice communication methods that promote understanding and respect among conflicting parties. Module 4: 'Resolve and Rebuild - Phase 2' Dive deeper into conflict resolution by addressing underlying issues and root causes. Explore techniques to foster reconciliation and rebuild relationships after conflicts. Develop long-term strategies to prevent recurring conflicts and maintain positive interactions. Module 5: 'What Do I Do Next?' Receive guidance on implementing conflict resolution skills in real-life scenarios. Create a personalized action plan to apply the course teachings in various situations. Access resources and ongoing support to continue refining your conflict resolution abilities. Ready to transform conflict into opportunities for growth and understanding? Enroll now in our 'Constructive Conflict Resolution' course and equip yourself with the skills to navigate any disagreement with confidence and finesse!   Don't let conflicts hold you back-embrace resolution, harmony, and progress today! 🌟🤝✨ Course Curriculum HOW TO RESOLVE CONFLICT If we had a penny for each hour we spend on it 00:00 ICEBERG- What YOU see VS What I believe, think, and feel 00:00 Resolve and Rebuild - Phase 1 00:00 Resolve and Rebuild - Phase 2 00:00 What Do I Do Next 00:00

Want to learn how to work with a child? Want to learn how their life cycle works? Want to learn about their basic requirements of their growing process? If yes, then enrol know to benefit from the course and achieve your required information. Description: Building a stable and productive workforce for children or young people continues to be a challenge for many individuals. Through this, you will learn how to deal with a child at different ages. This course will help you learn about pre-adolescences. The muscles and motor will also be discussed in general as muscles are in a most intimate and peculiar sense the organs of the will. You will also go through the different. You will also learn how sports and games can be beneficial in every child's development process. Many another topic will be covered by our professional and well-experienced tutors regarding this course. Who is the course for? This qualification is designed for individuals who are working, or need to work, in early learning and childcare, social care and the learning improvement and services administrations. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate Course for the Children and Young People's Workforce is a useful qualification to possess, and would be beneficial for the following careers: Care worker. Careers advisor. Children's center worker. Education welfare officer. Registration childminder. Youth or community worker. Teacher. Social worker. Education, Regimen & Hygiene for Children PRE-ADOLESCENCE 01:00:00 THE MUSCLES AND MOTOR POWERS IN GENERAL 01:30:00 INDUSTRIAL EDUCATION 01:00:00 MANUAL TRAINING AND SLOYD 01:30:00 GYMNASTICS 01:30:00 PLAY, SPORTS, AND GAMES 01:30:00 FAULTS, LIES, AND CRIMES 01:30:00 BIOGRAPHIES OF YOUTH 01:30:00 THE GROWTH OF SOCIAL IDEALS 01:30:00 INTELLECTUAL EDUCATION AND SCHOOL WORK 01:30:00 THE EDUCATION OF GIRLS 01:30:00 MORAL AND RELIGIOUS TRAINING 01:30:00 GLOSSARY 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Workplace politics is something that is disliked by many yet a necessary aspect of the business world. It is what connects people in the office and helps them go about. With the help of this Certificate Course in Workforce Politics & Relations course, you will be able to go beyond office politics and build your own philosophy. So what is workplace politics? Well with this course you will definitely find the answer and build on the works of Daniel Goleman with CASEL to see the affects of social and emotional competencies within the workplace. With the help of this course you can work beyond the politics. Learning Outcomes: Realise what Workplace politics is why it is not always negative Differentiate between formal and informal workplace hierarchies Apply pragmatic steps to neutralise the impact of rumours Provide a definition of Social and Emotional intelligence and their significance in exploring workplace politics Realise the worth of Self-Awareness in handling workplace politics and contemplate over your own power and competence Interpret the sphere of Self-Management at the workplace and learn to enhance Self-Management by means of reflection Realise the importance of Empathy, Organisational and Service Awareness at the workplace and social awareness skill improvement Recognise good relationship skills Look at the worth of responsible decision making and recognise decision traps that should be escape Produce your individual workplace Philosophy Statement Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate Course in Workforce Politics & Relations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate Course in Workforce Politics & Relations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Workplace Politics? 00:15:00 Lessons from Social and Emotional Intelligence 00:30:00 Self-Awareness 00:15:00 Self-Management 00:15:00 Social Awareness 00:15:00 Good Relationship Skills 00:30:00 Responsible Decision Making 00:30:00 Creating Your Workplace Philosophy 00:05:00 Mock Exam Mock Exam- Certificate Course in Workforce Politics & Relations 00:20:00 Final Exam Final Exam- Certificate Course in Workforce Politics & Relations 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🌟 Unlock Your Path to Abundance with 'Abundance - All You Need' Online Course! 🌟 Are you ready to transform your life and invite boundless prosperity into every aspect? Introducing our exclusive online course, 'Abundance - All You Need,' designed to be your ultimate guide on the journey to a life of limitless wealth, happiness, and fulfillment!   🚀 What's Inside:   ✨ Module 1: The Mindset Shift Discover the power of a positive mindset and learn how to cultivate the abundance mindset that attracts success. Say goodbye to scarcity thinking and welcome a mindset of prosperity. ✨ Module 2: Manifestation Mastery Uncover the secrets of manifestation and learn practical techniques to turn your dreams into reality. Harness the universal laws that govern abundance and create the life you desire. ✨ Module 3: Financial Freedom Blueprint Get a step-by-step guide to financial independence. Learn smart money management, investment strategies, and how to make your money work for you. Achieve the wealth and freedom you've always dreamed of. ✨ Module 4: Health, Happiness, and Abundance Understand the connection between your well-being and abundance. Explore techniques for maintaining a healthy body and mind, ensuring that your prosperity extends to all areas of your life. ✨ Module 5: Relationship Riches Cultivate meaningful connections and build a network that supports your journey to abundance. Learn the art of positive relationships and how they contribute to your overall well-being.   🎁 BONUS: Exclusive Resources and Community Access Join a thriving community of like-minded individuals on the same journey. Access exclusive resources, live Q&A sessions, and connect with experts who will guide you every step of the way.   🌈 Why Choose 'Abundance - All You Need'? Proven Strategies: Our course is built on time-tested principles and strategies that have empowered countless individuals to transform their lives. Expert Guidance: Benefit from the wisdom of experienced mentors who have achieved unparalleled success in their own lives. Flexible Learning: Access the course from anywhere, anytime. Learn at your own pace and integrate these transformative teachings into your daily life seamlessly. Results Guaranteed: We are confident that our course will bring about positive changes in your life. If you're not satisfied, we offer a 100% money-back guarantee.   ️ Embrace a life of abundance today! Don't let this opportunity pass you by. Enroll now and embark on a journey towards the life you've always dreamed of. 'Abundance - All You Need' is not just a course; it's a lifestyle transformation!   Course Curriculum