Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course are persons who are new to reporting with Microsoft© SQL Server© Report Builder and SSRS, persons who are transitioning from another reporting software application, and persons who are existing Report Builder and SSRS report authors. The secondary audience for this course are persons who are using Report Designer (SSRS). Course participants may be business analysts, programmer analysts, data analysts, database administrators, or IT professionals and may or may not have experience with Microsoft© SQL Server© Report Builder and SSRS, programming (Visual Basic), and/or Transact-Structured Query Language (T-SQL) experience. Overview After completing this course, students will be able to: Create parameter reports. Create list reports. Format reports with complex expressions. Add images and subreports. Add drilldown and drillthrough functionality. Add sparklines, data bars, and indicators. In this course, students will continue their learning on the foundations of report writing with Microsoft© SQL Server© Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data. 1 - Parameter Reports Parameterized Reporting Create Report Parameters Modify Report Parameters Provide Default Parameter Values Provide Available Values for Parameters Lab: Creating Parameterized Reports 2 - List Data Regions Introducing the List Data Region Create Reports Using List Data Regions Modify Reports Which Use List Data Regions Lab: Creating List Reports 3 - Enhancing Reports with Complex Expressions Formatting Reports Top N Reports Running Values Lab: Enhancing Reports with Complex Expressions 4 - Enhance Reports with Images and Subreports Add Images to Reports Retrieve Images from a Database Introducing SSRS (SQL Server Reporting Services) Report Server Add Subreports to Reports Lab: Working With Images and Subreports 5 - Drilldown and Drillthrough Reports Add and Configure Drilldown Reporting Add and Configure Drillthrough Reporting Lab: Add Drilldown and Drillthrough Functionality to Reports 6 - Sparklines, Data Bars, and Indicators Sparklines Data Bars Indicators Lab: Adding Sparklines, Data Bars, and Indicators to Reports Additional course details: Nexus Humans 55128 Writing Reports with Report Builder and SSRS Level 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55128 Writing Reports with Report Builder and SSRS Level 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Course Overview Teaching the theory and practise of suicide intervention skills that can be applied in any professional or personal setting, captured in a one-day event accredited by City and Guilds of London. We use only the most experienced suicide prevention trainers to deliver this unique learning experience: for anyone who seeks greater understanding and confidence to intervene with people at risk of suicide. The Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive. Course Content SFAUSI is comprised of 4 parts, each 90 minutes duration. The programme teaches and practices the skills and knowledge needed to identify someone who may be thinking about suicide and competently intervene to help create suicide- safety as a first aid approach. Part 1 Introduction to: the day; programme; ourselves and suicide prevention Stigma, Survivors of bereavement by suicide and the Hidden Toll Suicide thoughts and suicide behaviour Intention of behaviour Versus Outcome of behaviour Possible Causes of Suicidal thoughts Part 2 Suicide – the Ripple Effect Population-based approach to suicide prevention Partnership working Working with attitudes and values “I’m so glad you told me” - Audio visual Part 3 Meeting the needs of a person who is thinking about suicide Suicide-Safety Guide Step 1 – Recognising suicide and asking about suicide Step 2 – Understanding options Part 4 Step 3 – Safeguarding suicide Suicide-safety and self-care The risk assessment approach Suicide and suicide gestures Future learning Format Taught over 6 hours using tutor facilitated Socratic learning, tutor-led practice session, mini lectures, group work and audio-visual presentations. This is a highly interactive and emotionally engaging learning experience. Pre-training requirement No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences. Who should attend? Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members. Accreditation Participants can choose to register for the City and Guilds accredited unit of learning for an additional fee of £85 per person. This involves completion of a written assignment.
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Why Learn AutoCAD 2D Introduction to Intermediate Course? Click here for more info: Website Whether you're starting a career, enhancing skills, or exploring creativity, this course is tailored for you. Learn on Windows or Mac, transform into a confident AutoCAD user. Transition to our Intermediate to Advanced Course post-completion. Duration: 10 hrs. Personalized 1-on-1 training. Perfect for beginners, this course offers flexible scheduling (Mon-Sat, 9 am-7 pm) and covers 2D plan and elevation creation in AutoCAD. AutoCAD 2D Course Outline Workspace Exploring the working environment Managing files Displaying objects Constructing fundamental drawings Inputting data Constructing basic objects Utilizing object snaps Utilizing Polar Tracking and PolarSnap Implementing object snap tracking Handling units Manipulating objects Selecting objects in the drawing Adjusting an object's position Generating new objects based on existing ones Modifying an object's orientation Creating mirrored versions of existing objects Designing object patterns Altering an object's dimensions Organizing and querying drawings Utilizing layers Modifying object attributes Matching object attributes Utilizing the properties palette Applying linetypes Using inquiry commands Modifying objects Trimming and extending objects to specified boundaries Generating parallel and offset geometries Merging objects Dividing an object into two separate entities Applying rounded corners to objects Producing angled corners between objects Modifying an object's shape Layouts and viewports Harnessing layouts Creating layout configurations Modifying layouts and employing page setups Working with viewports Creating layout viewports Managing layout viewports Controlling object visibility within layout viewports Annotating a drawing Generating multiline text Creating single-line text Implementing text styles Editing text Dimensioning Creating dimensions Utilizing dimension styles Adjusting dimensions Implementing multileaders Hatching objects Hatching elements Editing hatch patterns Managing reusable content Working with blocks Exploring DesignCenter Utilizing tool palettes Designing additional drawing elements Managing polylines Generating splines Crafting ellipses Working with tables Producing plotted drawings Employing page setups Utilizing plotter configuration files Creating and applying plot styles Plotting drawings Plot style tables Publishing drawings Generating drawing templates Leveraging drawing templates Download AutoCAD AutoCAD Trial https://www.autodesk.co.uk After completing the AutoCAD 2D Introduction to Intermediate Course, you will: Master Fundamentals: Understand AutoCAD basics, including navigation and terminology. Create Precise Drawings: Develop the skills to create accurate 2D drawings like plans and elevations. Manipulate Objects: Learn object selection, modification, and pattern creation. Dimension Proficiency: Create and edit dimensions and use text styles effectively. Layer Control: Organize drawings with layer management. Annotation Skills: Handle text and annotations with ease. Layouts and Viewports: Work with layouts and viewports for presentation. Plotting Expertise: Plot and publish drawings confidently. Customization Options: Explore advanced features for efficiency. Intermediate-Level Competency: Transition from beginner to an intermediate level of AutoCAD proficiency. This course equips you with essential skills for various industries, including architecture and engineering. This one-on-one CAD course is perfect for students who are either entirely new to the software or possess limited self-taught knowledge. Regardless of your starting point, our goal is to get you drawing plans within the very first hour of your class. We'll begin by building a strong foundation in AutoCAD, ensuring that you understand its core principles before delving into more advanced topics. If you have specific preferences, we can customize your AutoCAD learning experience to align with your goals. On the initial day of the course, we'll cover fundamental aspects such as user interface and terminology. Subsequently, you'll engage in a diverse range of lessons designed to deepen your understanding of AutoCAD and its creative processes. Topics covered will include introductory drawing techniques, editing functions, drawing aids, working with layers, managing text, and handling dimensions. Throughout the course, you'll practice through various drawing exercises and explore the intricacies of plotting. By the course's conclusion, you'll possess the skills needed to create your own simple drawings, suitable for applications in architectural, interior, engineering, events, furniture, or product design. Included in the course price are the following: Lifetime Email Support: Enjoy unlimited access to our support via email throughout your learning journey. Expert Instruction: Benefit from expert teaching provided by practicing architects, designers, and software professionals. Hands-On Learning: Engage in practical, hands-on lessons that can be customized to match your project requirements. Comprehensive Resources: Access video recordings and a digital reference PDF book for revision and continuous development. Certification: Receive a certificate of completion from us to enhance your CV and LinkedIn profile. Career Guidance: Gain valuable insights into pursuing design roles or establishing a creative business. Our experienced tutors will help you acquire the technical skills needed to make your CV and portfolio stand out. Our instructors, who are accomplished interior designers, animators, architects, and software experts, will not only impart technical expertise but also provide guidance on achieving success in the design industry or entrepreneurial endeavors.
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Duration 2 Days 12 CPD hours This course is intended for Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business. Overview Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. An Influence Baseline Enabling Collaboration Facilitating Constructive Dialogue 2. Elements of Influence Focusing on the Outcome Seeing Influence as a Mental Equation Differentiating Influence from Manipulation 3. Power and Persuasion Developing and Using Power Sources Developing the Art of Persuasion Appealing to Integrity, Emotions, and Intellect Building Five Types of Trust Applying Five Principles of Influence 4. A Network of Influence Building a Purposeful Network Strategic Reputation Management Protecting Your Credibility 5. Applying Influence Strategies Adapting the Approach Identifying Thinking Differences Applying Strategies to Styles 6. Working With Resistance Encountering and Addressing Resistance Building Collaboration through Quality Dialogue Getting Results through Persistence and Persuasion Additional course details: Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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