5119 Teacher courses

School Management and Professionalism Bundle Introducing our comprehensive 'School Management and Professionalism Bundle' - your gateway to success in education and professionalism. Whether you're an aspiring School Administrator, a dedicated School Counsellor, or simply looking to enhance your Workplace Professionalism, this bundle has something valuable for everyone. At the beginning of the School Management and Professionalism Bundle, you will gain in-depth knowledge about the various types of schools in the UK. Plus, you will master workplace development and create a school culture that fosters excellence. Besides, you will acquire skills in educational administration and management. Moving through the School Management and Professionalism Bundle course, you will learn the crucial aspects of safeguarding students, child development, and dealing with severe behavioural issues. Our bundle course will introduce you to the role of the school counsellor. You will also become familiar with the versatile methodological approach to working in school and counselling children with psychological problems. Our School Management and Professionalism Bundle will help elevate your business communication skills. You will gain a clear idea about verbal and non-verbal communication. Furthermore, this course will help you to polish your written and electronic communication abilities. At the end part of the School Management and Professionalism Bundle Course, you will learn the tricks and techniques to work with superiors in the school environment effectively. Take advantage of this opportunity to position yourself as a true professional. Enroll in the 'School Management and Professionalism Bundle' today and take a giant leap towards a successful and fulfilling career. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. School Administrator Certificate Training Module 1: Introduction to School Administration Introduction to School Administration 00:12:00 Module 2: Types of Schools in the UK Types of Schools In The UK 00:15:00 Module 3: Workplace Development Workplace Development 00:12:00 Module 4: Creating and Maintaining a School Culture Creating and Maintaining a School Culture 00:13:00 Module 5: Educational Administration and Management Educational Administration and Management 00:11:00 Module 6: Safeguarding Students Safeguarding Students 00:14:00 Module 7: Child Development Child Development 00:13:00 Module 8: Serious Behavioural Issues and Problems of Students Serious Behavioural Issues and Problems of Students 00:12:00 Module 9: Managing School Premises Managing School Premises 00:10:00 Module 10: Safety and Maintenance As an Administrator Safety and Maintenance as an Administrator 00:08:00 Module 11: Self-Management and Dealing with Stress Self-Management and Dealing with Stress 00:14:00 School Counsellor Certificate Module 01: Introduction to School Counselling 00:06:00 Module 02: The School Counsellor 00:08:00 Module 03: School-Based Counselling 00:06:00 Module 04: Counselling In School: A Methodological Approach (Part-1) 00:12:00 Module 05: Counselling In School: A Methodological Approach (Part-2) 00:08:00 Module 06: Working with Children and Adolescents 00:08:00 Module 07: Working with Parents and Families 00:13:00 Module 08: Working With Technology in School Counselling 00:06:00 Module 09: Counselling Children with Psychological Problems 00:15:00 Module 10: Some Challenging Context in School Counselling 00:10:00 Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00

Personal Development Life Coaching Unlock your potential and embark on a transformative journey with our comprehensive Personal Development Life Coaching course, designed specifically for aspiring life coaches like you. This course covers many essential topics to equip you with the knowledge and skills needed to excel in life coaching. At the beginning of the Personal Development Life Coaching course, you will discover the intricacies of personality assessment using the Big 5 Personality Model, Myers-Briggs Indicator, The Hybrid Personality Model, and a handy Personality Cheat Sheet. You will also understand how to help your clients find their purpose, whether narrowing down or generalizing, and create actionable plans to guide them towards their goals. As you move through the Personal Development Life Coaching course, you will learn the art of cultivating a growth mindset and igniting motivation by identifying and conquering the six biggest motivation killers. Additionally, this course will give you insights into the psychology of goal setting and understanding why it's vital, along with strategies to stay on course and track your progress effectively.  Furthermore, this Personal Development Life Coaching course will assist you in mastering the science of building better habits, selecting the right triggers, and establishing accountability to ensure lasting change. Exercise can boost your motivation, and this course will help you enhance your knowledge of exercise and training, including the benefits of aerobic workouts, the pitfalls of traditional cardio, and common stretching mistakes. Finally, you will gain proficiency in coaching tools, from crafting your ideal coaching persona to implementing the Grow Coaching Model and creating the perfect coaching outline. Without further ado, enrol in the Personal Development Life Coaching course to positively impact other people's lives with your life coach expertise.  Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Personal Development Promo 00:02:00 What You Will Learn 00:04:00 Your Personality Type Personality Type Introduction 00:02:00 Big 5 Personality Model 00:02:00 Myers-Briggs Type Indicator 00:04:00 The Hybrid Personality Model 00:09:00 Personality Cheat Sheet 00:06:00 How To Bring Out Your Strengths With This Model 00:10:00 Identifying Your Strengths 00:10:00 Your Purpose Purpose Introduction 00:01:00 A Thought Experiment 00:04:00 Why Purpose Isn't Everything 00:03:00 Narrowing Down vs Generalizing 00:02:00 How To Narrow Down 00:07:00 How To Generalize 00:03:00 How To Transition To A Purpose Driven Life 00:06:00 Your Action Plan To Get Started 00:05:00 Mindset & Motivation Mindset & Motivation Introduction 00:01:00 Answering The 'Why' 00:02:00 The Right Expectation Management 00:03:00 The Two Mindsets 00:02:00 Why Nothing Is Fixed 00:02:00 6 Biggest Motivation Killers & How To Overcome Them 00:06:00 How To Guide Your Thoughts 00:07:00 Goal Setting Goal Setting Introduction 00:01:00 Why Goal Setting Is So Important 00:05:00 How To Create A Vision Statement 00:03:00 Vision Statement Questions 00:08:00 How To Set SMART Goals 00:06:00 How To Not Lose Track Of Your Goals 00:05:00 How To Track Your Progress 00:03:00 Goal Setting Cheat Sheet 00:12:00 Building Better Habits Habits Introduction 00:02:00 What Are Habits 00:02:00 Why Habits Matter 00:01:00 How To Build A New Habit 00:05:00 Habit Stacking 00:03:00 How To Choose The Right Trigger 00:03:00 Writing Down Your Habit Sequence 00:01:00 How To Create Accountability 00:02:00 Set Small Goals Every Day 00:01:00 Healthy Living: Nutrition & Diet Healthy Living Introduction 00:01:00 How Your Diet Affects Your Health 00:04:00 Calories Explained 00:04:00 The Relationship Between Bodyweight & Health 00:05:00 The Relationship Between Bodyweight & Health 00:05:00 Weight Loss & Health 00:03:00 Determining Your Daily Calorie Intake 00:03:00 Healthy Weight Ranges 00:02:00 Quality Protein Sources 00:01:00 Quality Carb Sources 00:01:00 Quality Fat Sources 00:01:00 How Much Of Each 00:04:00 Healthy Living: Exercise & Training What Does A Complete Workout Program Look Like? 00:03:00 Aerobic Exercise Overview 00:01:00 The Problem With Traditional Cardio 00:03:00 HIIT Cardio Explained 00:07:00 Resistance Training Overview 00:01:00 Muscle Building Formula 00:09:00 Beginner Gym Workout 00:06:00 Flexibility Overview 00:01:00 Common Stretching Mistakes 00:04:00 Daily Stretching Routine 00:03:00 Bringing Everything Together 00:01:00 People And Relationships People And Relationships Introduction 00:01:00 The Health Benefits Of Strong Relationships 00:03:00 How To Build Stronger Relationships 00:04:00 How To Fix A Broken Friendship 00:06:00 How To Manage Stress In A Romantic Relationship 00:04:00 How To Build Positive Work Relationships 00:04:00 Coaching Tools Coaching Tools Intro 00:01:00 What Clients Expect From Their Coach 00:04:00 Creating Your Ideal Coaching Persona 00:05:00 Getting To Know Your Client & Building Rapport 00:07:00 Grow Coaching Model 00:05:00 The Right Coaching Outline 00:03:00

Creative Writing Training Have you always wanted to be a writer? Are you willing to give your best to learn writing? Welcome to our transformative 'Creative Writing Training' course, where imagination knows no bounds and storytelling becomes art. This comprehensive program offers a dynamic exploration into various facets of creative writing, encompassing multiple genres. This Creative Writing Training course will help you to develop a deep understanding of the fundamental elements of storytelling, including character creation, plotting, and dialogue, enabling you to craft engaging and impactful narratives across various genres. As you move through the Creative Writing Training course, you will explore advanced fiction techniques beyond the basics, such as writing mechanics, critical technical issues, and effective editing strategies, ensuring your writing is polished and professional. Besides, in this course, you will gain expertise in specific genres like children's books, short stories, fiction, and novels, allowing you to express your creativity across diverse literary forms and tailor your writing to specific audience preferences. Writing novels and horrors is always challenging. Therefore, this Creative Writing Training course will teach you about the art of world-building in genres like fantasy and horror, where you'll create vivid and immersive settings, populate them with unique characters, races, and societies, and bring your creative visions to life. Furthermore, this course will give you insight into the art of writing thrillers, drama and comedy. Unleash your storytelling potential - enrol now in the Creative Writing Training course and embark on a journey where every word becomes a brushstroke on the canvas of your imagination. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. 01. Creative Writing Course: Writing Storybooks For Children Introduction Introduction to Children's Writing 00:02:00 Crucial Information 00:02:00 Keys to Success 00:02:00 A.I.M 00:04:00 Coming Up With Ideas Getting Ideas 00:02:00 Character Creation 00:02:00 Characters and Plotting 00:04:00 The Mechanics of Writing Planning Your Story 00:03:00 Storytelling 00:03:00 Important Technical Issues Point of View 00:04:00 Technical Writing Issues 00:04:00 Types of Children's Books Story Structure 00:02:00 Picture Books 1 00:03:00 Picture Books 2 00:03:00 Picture Books 3 00:02:00 Easy Readers 00:03:00 Transition Books 00:01:00 Chapter Books 00:02:00 Junior Novels 00:02:00 Young Adult Fiction 00:05:00 Advanced Fiction Techniques Dialogue 00:05:00 Show don't Tell 00:05:00 Conclusion Conclusion 00:02:00 02. Creative Writing Course - Short Stories Introduction Introduction to Short Story Writing 00:06:00 Foreword Who Am I to Run This Course? 00:07:00 It's All About Mindset 00:07:00 What Tools Do You Need To Succeed? 00:06:00 Part One: Mindset Mental Preparation 00:06:00 Time Management 00:06:00 Self Belief 00:03:00 Goal Setting 00:02:00 Part Two: The Basics Subject Matter 00:04:00 Genre 00:07:00 Scope 00:03:00 Getting Ideas 00:03:00 Part Three: Construction Time The 7-Step Story Generator 00:02:00 Characters & Character Creation 00:04:00 Creating Protagonists 00:07:00 Character Motivation & Interactions 00:03:00 Story & Setting 00:03:00 The 5-Point Story Structure 00:02:00 Style & Tone 00:02:00 Point of View & Tense 00:03:00 Plotting & The Twist 00:05:00 Building a Short Story Template 00:03:00 Introduction to Scrivener All Hail Scrivener! 00:05:00 Part Four: Writing Your Story The Opening Paragraph 00:03:00 Fast Writing 00:05:00 The Second Draft 00:04:00 Polishing 00:05:00 Part Five: Submitting Your Work 6 Lectures It's All About Presentation 00:04:00 Dealing With Rejection 00:03:00 Rights and Payment 00:02:00 Kindle Publishing 00:04:00 Conclusion Short Stories 00:02:00 03. Creative Writing Course - Fiction Module 1 Part 1 - Getting Ideas and How to Develop Them 00:45:00 Module 1 Part 2 - Inspiration and Finding The Time 00:40:00 Module 2 - What It Means To Be A Writer 00:30:00 Module 3 - Characters 00:40:00 Module 4 - Plotting and Story Construction 01:15:00 Module 5 - Theme, Templates & Outlining 00:40:00 Module 6 - Show Don't Tell 00:45:00 Module 7 - Punctuation, Grammar and some Basic Writing Rules 00:50:00 Module 8 - Scene Structure, Exposition and Story Rules 00:40:00 Module 9 - Chapter Structure, Vision and Focus 00:35:00 Module 10 - Fast Writing Without Fear or Censure 00:40:00 Module 11 - Editing, Re-writing & Polishing 00:40:00 Module 12 - Finishing, Submission & Publication 00:30:00 04. Creative Writing Course - Horror Lesson One: The History of Horror 00:55:00 Lesson Two: Characters and Concepts 01:20:00 Lesson Three: Location and Backdrop 00:50:00 Lesson Four: Story and Plotting 00:55:00 Lesson Five: Writing Issues 01:15:00 Lesson Six: Horror Markets 01:40:00 05. Creative Writing Course - Novel Introduction to Writing Fantasy 00:35:00 Writing Fantasy - Lesson One - Imagining Fantasy 00:35:00 Writing Fantasy - Lesson Two - World Building, Maps and Visualization 00:40:00 Writing Fantasy - Lesson Three - Characters, Races and Societies 00:55:00 Writing Fantasy - Lesson Four - Plotting, Questing and Traveling 01:00:00 Writing Fantasy - Lesson Five - Point of View, Artifacts and Magic 00:55:00 Writing Fantasy - Lesson Six - Resolutions and Sequels 00:40:00 Amusing Article About Fantasy Writing (because it's true!) 00:50:00 Fantasy: Recommended Author & Book List 02:40:00 Fantasy Societies Listing 00:50:00 Mythological Creature Listing 02:00:00 06. Creative Writing Course - Thriller Introduction to Writing the Thriller 00:30:00 The Thriller: Form and Function 00:25:00 Writing the Thriller: Lesson One 00:30:00 Writing the Thriller: Lesson Two 00:30:00 Exercise 1 - Building Your Thriller 00:15:00 Writing the Thriller: Lesson Three 00:20:00 Exercise 2 - Building Your Thriller 00:35:00 Writing the Thriller: Lesson Four 00:25:00 Exercise 3 - Building Your Thriller 00:15:00 Writing the Thriller: Lesson Five 00:20:00 Exercise 4 - Building Your Thriller 00:00:00 Writing the Thriller: Lesson Six 00:30:00 07. Diploma in Drama and Comedy Writing Welcome to the Writer's Greatest Untapped Income Source 00:35:00 Introduction to Writing for TV, Cable and Satellite Networks 01:50:00 Your Ideas and How to Present Them 02:00:00 What's Different About TV Writing? 01:55:00 Scripting, Editing and the Story Bible 01:40:00 A Special Masterclass On Comedy Writing 01:30:00 The Money and How You Get Paid 01:10:00 Resources Resources - Creative Writing Complete Course 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain knowledge about the process of paediatric first aid Know how to care for a child Master the techniques to offer paediatric first aid Understand the basics of ensuring safety for a child Learn the methods to perform child counselling Understand how child psychology works Paediatric First Aid + 3 Childcare Courses Bundle This course will teach you the theory of efficient child counselling and psychology practice and provide you with the essential skills and competence to provide paediatric first aid assistance. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Paediatric first aid tools and techniques Treat various illnesses, wounds and injuries Support the well-being of children Master the techniques to counsel children Process of child psychology Safeguard the interest and health of children Who is this course for? This course is ideal for first-aiders, child psychologists and child counsellors looking to refresh their knowledge and credentials in pediatric first aid and childcare Anyone who often interacts with children, such as teachers, nannies, nurses, and childminders, can also take this course This course is also open to healthcare professionals, HSE officers and safety managers responsible for overseeing the first aid plans in any environment Beginners and aspiring individuals who want to work as first aiders, child psychologists or child counsellors can also take this paediatric first aid certificate and childcare course Entry Requirements This Paediatric first aid and childcare training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Paediatric first aid and childcare training course assess learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Child counselling and pediatric first aid course online will provide you with significant opportunities to enter the relevant job market and select your desired career path. Upon completing the course assessment, you will be eligible to order the QLS Endorsed Certificate by Quality Licence Scheme. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Emergency First Aid at Work, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Paediatric First Aid Child Counselling Child Psychology Child Psychology Advanced Diploma Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

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Basic Biology Course Whether you're a curious beginner or aiming to deepen your knowledge, this comprehensive Basic Biology Course is designed to spark your curiosity and expand your understanding of the world. In this Basic Biology Course, you will learn the fundamental principles of biology as we explore the basics, from the structure and function of cells to the interconnectedness of organisms within ecosystems. You will also gain insights into the diversity of life forms, their classification, and the key characteristics that define them. Plus, you will learn how to easily navigate dichotomous keys, unlocking the secrets of identification in the natural world. Furthermore, in this Basic Biology Course, you will gain a deeper understanding of changing populations and the critical issues surrounding human population growth and the future of our biosphere. From diseases and immunity to respiration, reproduction, and inheritance, our course equips you with the knowledge to understand the complexities of human physiology. As you move deeper, this Basic Biology Course discusses the theory of evolution and its role in shaping the diversity of life on Earth. In the end, this course describes the physiological processes in plants, including the transportation of nutrients, photosynthesis, and responses to environmental stimuli. Enroll in a Basic Biology Course and unlock a world of knowledge that will shape your understanding of life. Take the first step towards enlightenment and discovery. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Basic Biology Module 01: Introduction to Biology 00:24:00 Module 02: Characteristics, Classification and Organisation of Living Organisms 00:23:00 Module 03: The Biosphere and Humans 00:28:00 Module 04: The Evolution of Life 00:21:00 Module 05: The Ecology 00:26:00 Module 06: Cells to Organs and Function of Organs 00:28:00 Module 07: Human Body 00:27:00 Module 08: The Plants 00:25:00

Library and Information Science Diploma Are you passionate about books, information, and connecting people with knowledge? Then, embark on a fascinating journey into the dynamic world of libraries with our Library and Information Science Diploma. This comprehensive course equips you with the essential skills and knowledge to thrive in the ever-evolving library landscape. In this course, you will acquire knowledge and skills related to the human resources function in a library, including recruitment, training, and staff management, to ensure efficient library operations. Plus, in this Library and Information Science Diploma course, you will gain a strong understanding of professional ethics and values in the library profession, enabling students to navigate ethical dilemmas and uphold high standards of conduct in librarianship. You will become familiar with the networking objectives as you move through the course. You will acquire the ability to describe the objectives of library networking, including the generation of new services and enhancement of existing ones, as well as coordination with regional, national, and international networks to improve efficiency. This Library and Information Science Diploma course also talks about the advantages of networking. After completing the course, you can explain the benefits of library networking, including the development of databases, Digital Document Delivery Systems (DDS), sharing hardware and software resources, and creating a cooperative collection. Librarian's crucial task is to ensure a solid & balanced budget. Therefore, the Library and Information Science Diploma course will assist you in gaining proficiency in library finance and budgeting, covering revenue generation, fiscal management, audits, and preparing budget reports to ensure sustainable library operations. The course's last part discusses topics like digital & virtual libraries and library legislation.  Without any delay, enrol in the course to make your first step to becoming a librarian.  Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Library and Information Science Diploma Module 01: Organisation Systems 00:27:00 Module 02: Ethics and Values in the Library Professions 00:23:00 Module 03: Library Networking 00:19:00 Module 04: Library as Infrastructure 00:27:00 Module 05: Finance and Budgeting 00:19:00 Module 06: Digital and Virtual Libraries 00:21:00 Module 07: Library Legislation 00:25:00

Excel Spreadsheet Training Course Overview Tired of staring at endless rows and columns in frustration? Would you like to transform your data into insights that impress your boss and streamline your work? Then welcome to Excel Spreadsheet Training: Your Journey from Spreadsheet Novice to Spreadsheet Ninja! At the beginning of the Excel Spreadsheet Training course, you will acquire a thorough understanding of the Excel interface, confidently navigating and leveraging its features for efficient spreadsheet management. Besides, you will learn to enter and manipulate various data types, including text, numbers, time, logical values, and graphics, ensuring accurate and diverse information representation. This course will help you increase your productivity as you master Autofill and Speedfil functionalities, streamlining your workflow and saving valuable time during data entry. Additionally, this Excel Spreadsheet Training course will assist you in developing the skills to save files effectively, ensuring data security and accessibility while maintaining a well-organized digital workspace. Expertise in formulas increases Excel efficiency. In this Excel Spreadsheet Training course, you will gain a solid foundation in Formula Basics, understand the mathematical order behind formulas, and confidently create and manipulate them to suit your analytical needs. Furthermore, you will learn the art of copying relative and absolute formulas, facilitating efficient replication of calculations across your spreadsheet. As you move deeper into the Excel Spreadsheet Training course, you will learn the tricks and techniques to manage the sheets efficiently. When you finish the course, you will be introduced to the functions enabling you to harness Excel's full potential for complex data analysis and decision-making. Without any further delay, enrol in the Excel Spreadsheet Training course to make a fast progression in your career.  Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Excel spreadsheet for Beginner Tour of the Excel screen 00:10:00 Entering Data 00:13:00 Autofill Speedfill 00:09:00 Saving the file 00:02:00 Autosum 00:04:00 Formula Basics 00:11:00 Copying formulas - Relative Formulas 00:04:00 Totals and Averages 00:04:00 Formatting the Spreadsheet 00:07:00 Managing the Sheets 00:06:00 Copying formulas - absolute formulas 00:08:00 Linking the Sheets together 00:06:00 Introduction to Functions 00:05:00