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25620 Tea courses

Bone Tools Course

4.9(61)

By Jack Raven Bushcraft Ltd

Working bone is a skill that was fundamental in our journey towards making evermore effective and reliable tools. Not only that, but making bone tools allowed our hunter gatherer ancestors to share a deeper connection with, and understanding of, the animals that they were so dependent upon. Bone is a versatile material that can be used to make all manner of tools and craft items ranging from simple designs to very intricate. The use of bone allowed us to create more effective clothing utilising tools such as needles and pins. In a recent find, 500,000 year old bone tools were found in Britain, highlighting just how far back in time they stretch. During this one day course you will learn techniques on how to work bone using other natural materials such as flint and abrasive stones, as well as selecting specific bones to create different tools. The day will start by discussing some of the points above and looking at a selection of bone tools such as: Needles, Awls, Harpoons, Spear tips and Arrow heads. After that it will be time for you to warm up those fingers and start shaping some bone! About us and the venue: Jack Raven Bushcraft was founded in 2011 and we've been delivering bushcraft, craft and foraging courses since then from our 30 acre private ancient woodland on the Kent Downs in an area of outstanding natural beauty. Courses in the summer are held outdoors in our woodland camp complete with covered work areas, an outdoor kitchen and a composting loo. Courses in the winter are held in our workshop in a converted barn. What's included in the price? We include all tools, equipment and materials. The kettle is always on for tea and coffee. Cancellation policy Strict - Cancellation and a full refund can be obtained up to 8 weeks before the course starts

Bone Tools Course
Delivered In-PersonFlexible Dates
£105

Complex Trauma: how to work effectively with challenging cases

By Human Givens College

This practical workshop covers the unique challenges of working with complex trauma cases and gives you clear guidance on the most effective ways to help Accredited CPD: 6 hours Length: 1 day (9.30am - 4.00pm) Absolutely jam-packed with techniques/information and resources. Ros is superlative. A calm, confident and articulate trainer...J YAP, THERAPIST Why take this course Clients suffering from Complex PTSD (C-PTSD) or who have experienced trauma in a shutdown or dissociative state, can present unique challenges to practitioners working with them – but with the right knowledge and skills we can help sufferers move forward in their lives. In this hands-on, experiential workshop you will learn more about what makes trauma ‘complex’, why shutdown or dissociation are often experienced by sufferers, and how to best work with such presentations using the Human Givens framework of understanding. You will also have the chance to collaborate with other experienced practitioners and clinicians during exercises designed to further your understanding, add to your existing skillsets, and bring wider context to an often-misunderstood area of work. During this intensive day of live, in-person training, experienced psychotherapist Ros Townsend will introduce you to a framework within which you can set your understanding of complex trauma presentations and discover the opportunities that we have to help clients move forward from their difficulties. You will learn more about the neurobiology of the automatic survival options that we have available to us, especially dissociative and ‘shutdown’ states, and leave with an understanding of how to use this knowledge to inform your work, giving you greater confidence to work creatively and flexibly with such presentations. From understanding the symptoms that are now recognised as distinguishing C-PTSD, to adapting existing HG techniques and strategies and introducing new tools and skills, this course will explore how we, as clinicians, can approach such complex presentations without getting lost in the complexity ourselves. Using case histories and discussion you will have the chance to understand more about the unique challenges that such work presents and to leave feeling more confident in your ability as a therapist to work effectively and contextually with these. Such a thought-provoking and informative day. Complex PTSD is a real buzz word at present, this took the mystery out of it in a clear and understandable way – highly recommend...MELISSA DERRICOURT What will you learn What Complex PTSD (C-PTSD) is What other symptoms a client may present with in addition to those meeting the criteria for ‘classic’ PTSD How to effectively work with these within the Human Givens framework of understanding Vital tools for psycho-education – both adding to your own understanding and to pass on to clients Why individuals enter into a dissociative or ‘shutdown’ state The difference between ‘freeze’ and ‘shutdown’ Why anger can present when an individual comes out of a ‘shutdown’ state How to help a client deal effectively with anger if it does arise The crucial role of the pattern-matching processes in the brain in post-traumatic stress symptoms – and how the kinds of templates stored can subtly differ in more complex trauma How to adapt existing techniques – such as rewind and deconditioning molar memories – to work creatively with such presentations The Dos and Don’ts when working with Guided Imagery in complex presentations How to refine your Guided Imagery skillset to powerfully benefit clients who have experienced trauma in a shutdown state Why any work that we do must be informed by the innate ability we all have to recover from trauma How to avoid negatively reframing trauma and making symptoms worse The most effective ways to help clients towards recovery and post-traumatic growth Under careful guidance from the tutor, you will: Explore and discuss the different survival options available to us as humans in traumatic situations Learn more about the neurobiology of these states – including our passive survival responses Develop a new framework of understanding within which to set your work with all kinds of trauma Understand more about why ‘shutdown’ or ‘dissociation’ are often associated with complex presentations Understand why addictions and self-harming behaviours are often a part of the picture Work collaboratively with peers and colleagues to extend and develop your own skillsets and knowledge Explore how guided imagery can be adapted and used to most powerfully benefit clients suffering in this way You will leave with: The confidence to work creatively and flexibly with a wider range of presentations A clear understanding of a framework within which you can work and continue to develop and adapt your tools and skillsets An appreciation of the importance of taking your time with such work and proceeding at a pace right for each individual client An understanding of how to support clients in moving forward from the use of faulty coping strategies – such as addiction and self-harm Greater confidence in creating metaphors that work powerfully for clients An understanding of how helping a client to meet their emotional needs is particularly key to recovery in the most complex cases Throughout the day there will be plenty of opportunity for you to ask questions and to engage in collaborative work and discussion with the tutor and with experienced colleagues and practitioners. Important note Working with Complex PTSD requires specific skills and experience and thus is only suitable for practitioners either already working in this area and looking to extend their skillset or those who are already practicing as therapists and wish to begin working in this area. If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Who is this course suitable for? Any qualified therapist working with distressed or traumatised people. In order to take full benefit from the course, you will ideally have already taken our Guided Imagery and Visualisation for therapeutic change and Rewind Technique workshops. NB If you are an experienced practitioner from another modality, we recommend you familiarise yourself a little with the HG approach before you attend, see: About HG therapy, benefits of the approach, and what is RIGAAR. Any qualified practitioner in the field of psychiatry, psychology, psychotherapy or counselling can attend; again you would benefit most by having previously attended our Guided Imagery and Visualisation and Rewind Technique workshops and familiarising yourself a little with the HG approach to therapy. Course Programme This intense 1-day training proceeds through a blend of talks, skill-developing exercises, discussions and deconstruction of real-life case-studies. There is also plenty of opportunity for networking and discussion during the breaks. The training runs from 9.30am–4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am What is complex trauma? A framework for understanding 11.00am Discussion over tea/coffee 11.30am Adapting our toolkit: working creatively with complex presentations 1.00pm Lunch (included) 1.45pm Self-efficacy: supporting a client to become an active agent in life 2.45pm Discussion over tea/coffee 3.00pm Reframing: adding context in complex cases 3.30pm Serving clients well 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Complex Trauma: how to work effectively with challenging cases
Delivered In-PersonFlexible Dates
£198

Little Crafters- New Years Eve (Ages 18m -4 years)

By Make, Do & Trend

Little Crafters is a craft session run by Make, Do & Trend for 18 months-4 year olds. We have a selection of trays out with different crafts to do alongside your child. Each month there will be a new theme with this special on New Years Eve! Your little one will take home at least 4x crafts based on the current theme as well as a snack bowl to have at the end of the session. We will also have a mini New Years Eve countdown before snack time! Tea/ coffee and biscuits will also be provided for the grown ups. Instructions Children are to be supervised at all times. Aprons are available when painting but please be aware that clothes may get messy. Siblings not participating in the crafts are welcome along for free.

Little Crafters- New Years Eve (Ages 18m -4 years)
Delivered In-PersonFlexible Dates
FREE to £11.50

1 Day Foraging Course

4.9(61)

By Jack Raven Bushcraft Ltd

Our 1 day foraging courses are for anyone who’d like to gain an insight into the edible delights of the British hedgerow and woodlands. So if you’re curious about the plants, berries and fruits that grow around you and wonder which you can eat and which you need to avoid, come and join us! On our foraging courses the focus is on edible plants, nuts, berries and fruits commonly found in the hedgerow and woodland. Note that what we find and forage will depend on the time of year you come along. From the meeting point we’ll take an amble along the tranquil lanes of the stunning North Downs Way and look at common plants, hedgerow fruits, berries and nuts that can be eaten; we’ll collect some as we go. We’ll also point out any plants and berries that are poisonous so you know what to avoid. From the hedgerow we’ll move into ancient woodland and look at different plants, again collecting as we go. When we arrive at our ancient woodland camp, we’ll have a refresher on the plants we’ve collected before settling in for the afternoon and cooking them. Everyone gets their own dish to cook and contribute to the banquet. About us and the venue Jack Raven Bushcraft was founded in 2011 and we've been delivering bushcraft, craft and foraging courses since then from our 30 acre private ancient woodland on the Kent Downs in an area of outstanding natural beauty. Courses in the summer are held outdoors in our woodland camp complete with covered work areas, an outdoor kitchen and a composting loo. Courses in the winter are held in our workshop in a converted barn. Whilst we don't have many reviews on Craft Courses, we have hundreds on our website, Facebook page and Google Business page, take a look for yourself! What's included in the price? Tea and coffee You'll need to bring a packed lunch Cancellation policy Strict - Cancellation and a full refund can be obtained up to 8 weeks before the course starts

1 Day Foraging Course
Delivered In-PersonFlexible Dates
£105

Beginners & Beyond Crochet-Along | Rosebud Card Case

By Sew Silly Lily

This simple Rosebud Card Case is designed to highlight the versatility of just 1 crochet stitch and it's perfect for absolute beginners and beyond . . .

Beginners & Beyond Crochet-Along | Rosebud Card Case
Delivered OnlineFlexible Dates
£15

Beginner’s Crochet Course

5.0(1)

By Shoreside Craft Studio

Have you always fancied learning to crochet but never found the time or struggled with online tutorials? Our classes are friendly, relaxed and the perfect place to learn. Tea, coffee and biscuits are always included and BYOB is also encouraged - we’ll supply the glasses! Come along and enjoy the basics of crochet in this beginner course delivered over 5 sessions. Class number is limited to 6. Week 1 - Skill building. Learn chains, rows, turning and double crochet. Begin your 1st project. Week 2 - Learn slip stitch and weaving ends as you finish your project. Introduction to 2 new stitches. Week 3 - Make a Granny Square! Week 4 - Make some flowers and learn how to follow a pattern Week 5 - More pattern reading skills to make your final project. You will learn the most used stitches plus lots of tips to get you started. You will discover how to make granny squares which are the building blocks of many crochet projects including blankets, bags, clothes, even plant pots! All materials, drinks and nibbles included. £75 for 5 sessions. Payable by bank transfer. Dates : EVENING SESSIONS 4th March, 11th March, 18th March, 25th March, 8th April 6.30pm - 8.30pm DAYTIME SESSIONS 5th March, 12th March, 19th March, 26th March, 9th April 10.30am - 12.30pm Skill level - Complete Beginner Class duration approx 2 hours Please read our terms and conditions before booking.

Beginner’s Crochet Course
Delivered In-PersonFlexible Dates
£75

AZ-801T00 Configuring Windows Server Hybrid Advanced Services

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting. This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor. Prerequisites An understanding of the following concepts as related to Windows Server technologies: High availability and disaster recovery Automation Monitoring Troubleshooting 1 - Secure Windows Server user accounts Configure user account rights Protect user accounts with the Protected Users group Describe Windows Defender Credential Guard Block NTLM authentication Locate problematic accounts 2 - Hardening Windows Server Describe Local Password Administrator Solution Configure Privileged Access Workstations Secure domain controllers Analyze security configuration with Security Compliance Toolkit Secure SMB traffic 3 - Windows Server update management Explore Windows Update Outline Windows Server Update Services server deployment options Define Windows Server Update Services update management process Describe the process of Update Management 4 - Secure Windows Server DNS Implement split-horizon DNS Create DNS policies Implement DNS policies Secure Windows Server DNS Implement DNSSEC 5 - Implement Windows Server IaaS VM network security Implement network security groups and Windows IaaS VMs Implement adaptive network hardening Implement Azure Firewall and Windows IaaS VMs Implement Windows firewall with Windows Server IaaS VMs Choose the appropriate filtering solution Deploy and configure Azure firewall using the Azure portal Capture network traffic with network watcher Log network traffic to and from a VM using the Azure portal 6 - Audit the security of Windows Server IaaS Virtual Machines Describe Azure Security Center Enable Azure Security Center in hybrid environments Implement and assess security policies Protect your resources with Azure Security Center Implement Azure Sentinel 7 - Manage Azure updates Describe update management Enable update management Deploy updates View update assessments Manage updates for your Azure Virtual Machines 8 - Create and implement application allowlists with adaptive application control Describe adaptive application control Implement adaptive application control policies 9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines Describe Azure Disk Encryption and server-side encryption Configure Key Vault for Azure Disk Encryption Encrypt Azure IaaS Virtual Machine hard disks Back up and recover data from encrypted disks Create and encrypt a Windows Virtual Machine 10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs Implement Change Tracking and Inventory Manage Change Tracking and Inventory Manage tracked files Implement File Integrity Monitoring Select and monitor entities Use File Integrity Monitoring 11 - Introduction to Cluster Shared Volumes Determine the functionality of Cluster Shared Volumes Explore the architecture and components of Cluster Shared Volumes Implement Cluster Shared Volumes 12 - Implement Windows Server failover clustering Define Windows Server failover clustering Plan Windows Server failover clustering Implement Windows Server failover clustering Manage Windows Server failover clustering Implement stretch clusters Define cluster sets 13 - Implement high availability of Windows Server VMs Select high-availability options for Hyper-V Consider network load balancing for Hyper-V VMs Implement Hyper-V VM live migration Implement Hyper-V VMs storage migration 14 - Implement Windows Server File Server high availability Explore the Windows Server File Server high-availability options Define Cluster Shared Volumes Implement Scale-Out File Server Implement Storage Replica 15 - Implement scale and high availability with Windows Server VM Describe virtual machine scale sets Implement scaling Implement load-balancing VMs Create a virtual machine scale set in the Azure portal Describe Azure Site Recovery Implement Azure Site Recovery 16 - Implement Hyper-V Replica Define Hyper-V Replica Plan for Hyper-V Replica Configure and implement Hyper-V Replica Define extended replication Define Azure Site Recovery Implement Site Recovery from on-premises site to Azure Implement Site Recovery from on-premises site to on-premises site 17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery Azure Site Recovery overview Workloads supported for protection with Azure Site Recovery Run a disaster recovery drill Failover and failback 18 - Implement hybrid backup and recovery with Windows Server IaaS Describe Azure Backup Implement recovery vaults Implement Azure Backup policies Recover Windows IaaS Virtual Machines Perform file and folder recovery Perform backup and restore of on-premises workloads Manage Azure Virtual Machine backups with Azure Backup service 19 - Protect your Azure infrastructure with Azure Site Recovery What is Azure Site Recovery Prepare for disaster recovery with Azure Site Recovery Run a disaster recovery drill Failover and failback using Azure Site Recovery 20 - Protect your virtual machines by using Azure Backup Azure Backup features and scenarios Back up an Azure virtual machine by using Azure Backup Restore virtual machine data 21 - Active Directory Domain Services migration Examine upgrade vs. migration Upgrade a previous version of Active Directory Domain Services to Windows Server 2022 Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version Explore the Active Directory Migration Tool 22 - Migrate file server workloads using Storage Migration Service Storage Migration Service overview and usage scenarios Storage migration requirements Migrate a server with Storage migration Evaluate storage migration considerations 23 - Migrate Windows Server roles Describe the Windows Server Migration Tools Install the Migration Tools Migrate roles using the Migration Tools 24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines Plan your migration Describe Azure Migrate Perform server assessment Assess physical servers with Azure Migrate Migrate Windows Server workloads by using Azure Migrate 25 - Upgrade and migrate Windows Server IaaS virtual machines Describe Azure Migrate Migrate Windows Server workloads by using Azure Migrate Describe storage migration Migrate file servers by using Storage Migration Service 26 - Containerize and migrate ASP.NET applications to Azure App Service Azure Migrate App Containerization overview 27 - Monitor Windows Server performance Use Performance Monitor to identify performance problems Use Resource Monitor to review current resource usage Review reliability with Reliability Monitor Implement a performance monitoring methodology Use Data Collector Sets to analyze server performance Monitor network infrastructure services Monitor virtual machines running Windows Server Monitor performance with Windows Admin Center Use System Insights to help predict future capacity issues Optimize the performance of Windows Server 28 - Manage and monitor Windows Server event logs Describe Windows Server event logs Use Windows Admin Center to review logs Use Server Manager to review logs Use custom views Implement event log subscriptions 29 - Implement Windows Server auditing and diagnostics Describe basic auditing categories Describe advanced categories Log user access Enable setup and boot event collection 30 - Troubleshoot Active Directory Recover objects from the AD recycle bin Recover the AD DS database Recover SYSVOL Troubleshoot AD DS replication Troubleshoot hybrid authentication issues 31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances Enable Azure Monitor for Virtual Machines Monitor an Azure Virtual Machine with Azure Monitor Enable Azure Monitor in hybrid scenarios Collect data from a Windows computer in a hybrid environment Integrate Azure Monitor with Microsoft Operations Manager 32 - Monitor your Azure virtual machines with Azure Monitor Monitoring for Azure VMs Monitor VM host data Use Metrics Explorer to view detailed host metrics Collect client performance counters by using VM insights Collect VM client event logs 33 - Troubleshoot on-premises and hybrid networking Diagnose DHCP proble

AZ-801T00 Configuring Windows Server Hybrid Advanced Services
Delivered Online
£2,380

Watercolor Workout Basics and Beyond

5.0(10)

By Apex Learning

Overview This comprehensive course on Watercolor Workout Basics and Beyond will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Watercolor Workout Basics and Beyond comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Watercolor Workout Basics and Beyond. It is available to all students, of all academic backgrounds. Requirements Our Watercolor Workout Basics and Beyond is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 51 lectures • 07:19:00 total length •Welcome: 00:03:00 •Materials & Setup: 00:05:00 •Transparency: 00:05:00 •Transparency with Three Hues: 00:04:00 •Water & Gravity: 00:07:00 •Stroke Speed: 00:04:00 •Water & Hues: 00:05:00 •Hue Transitions: 00:04:00 •Silverware: 00:08:00 •Silverware Continued: 00:05:00 •Abstract Squares: 00:12:00 •Sphere & Cube: 00:09:00 •Red Sphere & Cube: 00:09:00 •Random Painting: 00:10:00 •Value & Color Challenge: 00:12:00 •Quick Mountain Demo: 00:05:00 •Quick Tree Demo: 00:09:00 •Easy Landscape Demo: 00:08:00 •Light on Form: 00:09:00 •Light on Form Continued: 00:11:00 •Chairs with Some Magic: 00:05:00 •Chairs with Some Magic Part 2: 00:08:00 •Chairs with Some Magic Part 3: 00:10:00 •Red Barn: 00:09:00 •Barn Demo Part 2: 00:10:00 •Barn Demo Part 3: 00:12:00 •Drawing with Brush: 00:16:00 •Blend Drawing with Painting: 00:09:00 •Blend Drawing with Painting Part 2: 00:13:00 •Going Bananas: 00:14:00 •Melons: 00:11:00 •Exploit Drawing: 00:07:00 •Exploiting Drawing Part 2: 00:13:00 •Projects Introduction: 00:01:00 •Three Scoops, Please: 00:07:00 •Metal Pots: 00:13:00 •Slotted Spoons: 00:15:00 •Lipstick and Perfume: 00:15:00 •Tea Cup: 00:08:00 •Tea Cup Continued: 00:06:00 •Random Landscape Painting: 00:15:00 •Recap & Projects: 00:02:00 •Galloping Horses: 00:05:00 •Galloping Horses Continued: 00:11:00 •Fish: 00:07:00 •Fish Continued: 00:09:00 •Horses with Negative Space: 00:10:00 •Horses with Negative Space Continued: 00:05:00 •Abstract Floral - Gray: 00:07:00 •Abstract Floral - Reds: 00:13:00 •Abstract Floral - Rainbow: 00:09:00

Watercolor Workout Basics and Beyond
Delivered Online On Demand7 hours 19 minutes
£12

Paint It & Upholster It Course

By ReVamp Boutique

How To Paint & Upholster Furniture Course Workshop Description  You have asked us if you can come along to ReVamp Boutique and transform a chair using paint and reupholster its drop in seat ( or very similar) with fabric. So yes! You now can! You will be using traditional upholstering techniques on your chair. painting your chair using colours from Sophie James Décor which are included in the workshop and can be selected on the day as we stock their whole range. All tools, paint and other upholstery materials will be available and provided as part of the course. Although you will be working on your own piece throughout the day, alternative inspiration and techniques will be discussed. A fun, relaxed workshop for any level!  You will have a transformed piece to take home with you. You will need to bring: A chair with a drop in seat Your chosen upholstery fabric A picture of your chosen chair and upholstery fabric will need to be emailed to us latest 5 days before the start of the workshop What's Included: A light lunch & tea and coffee will be provided on this One Day Workshop. ( Please forward any dietary requirements latest 1 week before the workshop) Sophie James Decor paint to paint your piece ( colour can be chosen before the workshop) An Information folder for you to keep with handouts about the course so you continue your upcycling at home. Where & When: It takes places at our workshop at Tom's Farm Shop & Garden Centre, Maldon Road, Tiptree, Essex, CO5 0QA 9.45-4.15pm There is ample parking. Terms & Conditions: We have the right to cancel, change venue or date if we do not fill enough spaces. In this event we will give you 7 days notice with the option of rebooking or a full refund.

Paint It & Upholster It Course
Delivered In-PersonFlexible Dates
£165

ITIL© 4 High Velocity IT (HVIT)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

ITIL© 4 High Velocity IT (HVIT)
Delivered Online
£2,385