586 Support Assistant courses delivered On Demand

QLS Level 5 | FREE QLS Hard Copy Certificate | 150 CPD Points | Lifetime Access | Tutor Support

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you looking to improve your current abilities or make a career move? Our unique Mental Health Ambassador course might help you get there! Expand your expertise with high-quality training - study the Mental Health Ambassador course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Mental Health Ambassador online training course. The Mental Health Ambassador course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mental Health Ambassador course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Mental Health Ambassador course. This Mental Health Ambassador training can help you to accomplish your ambitions and prepare you for a meaningful career. So, enrol on this Mental Health Ambassador course today and gear up for excellence! Why Prefer This Mental Health Ambassador Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum of Mental Health Ambassador Course*** Here is the curriculum breakdown of the Mental Health Ambassador course: Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of the Service User Module 14: Introduction to Admin Support Assistant Module 15: Record Keeping and Filing Systems Module 16: Communication Skills Module 17: Customer Service Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Mental Health Ambassador course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Mental Health Ambassador course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this Mental Health Ambassador course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

The Professional Development for Educators Course is designed to support educators in enhancing their knowledge and capabilities, regardless of their teaching environment. With the education landscape evolving constantly, staying up-to-date with the latest trends and methods is essential. This course offers an in-depth approach to fostering new skills that are crucial for educators seeking to refine their expertise in a variety of teaching settings. By engaging with carefully crafted lessons, educators will find themselves equipped to meet the challenges of modern education with confidence and clarity. The course covers a range of topics that focus on the theoretical and practical aspects of teaching. Learners will delve into the core strategies that underpin effective teaching, focusing on understanding diverse student needs and managing classroom dynamics. Each module is designed to provide valuable insights into how teaching methods can be adapted to different scenarios, ensuring educators are well-prepared for any challenges that come their way. Whether you're a novice or an experienced educator, this course will help refine your approach and further your development, ensuring you remain a step ahead in your career. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Professional Development Module 02: Classroom Management Strategies Module 03: Innovative Teaching Methods Module 04: Assessment and Feedback Module 05: Cultivating Inclusive Learning Environments Module 06: Professional Collaboration and Networking Module 07: Managing Work-Life Balance and Well-Being Module 08: Graduate Study as Professional Development Learning Outcomes: Implement effective classroom management strategies for enhanced discipline. Apply innovative teaching methods to engage and inspire diverse learners. Demonstrate proficiency in designing fair assessment methods and delivering constructive feedback. Foster inclusive learning environments promoting diversity and collaboration. Cultivate professional networks and collaborations within the education community. Manage work-life balance and well-being for sustained career success. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and practising educators seeking career advancement. Individuals eager to enhance their teaching methodologies. Those aiming to foster inclusive learning environments. Educators keen on effective classroom management strategies. Professionals desiring a work-life balance in the education sector. Graduates considering further studies for career development. Individuals keen on networking within the education community. Teachers aspiring to elevate their impact in diverse classrooms. Career path Classroom Teacher Education Consultant Learning Support Assistant Curriculum Developer Educational Researcher School Administrator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Flat Sale: 50% OFF! CPD Certified| 33-in-1 Diploma Bundle| Gifts: Free 33 PDF Certificates| Lifetime Access

Introducing a revolutionary course that will transform your skills as an administrative assistant. From mastering impeccable business telephone etiquette to orchestrating flawlessly organised meetings, our curriculum is meticulously designed to elevate your administrative prowess. Enrol today and unlock the key to professional excellence. Learning Outcomes: Gain essential skills for effective administrative support assistance. Develop professional telephone etiquette and communication skills. Represent your boss and company with professionalism and integrity. Demonstrate business etiquette and protocol in various work settings. Master tasks such as mail services, travel arrangements, and meeting organisation. Acquire organisational, time management, and record-keeping abilities. Why would you choose the Administrative Assistant course from Compliance Central: Lifetime access to Administrative Assistant course materials Full tutor support is available from Monday to Friday with the Administrative Assistant course Learn Administrative Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Administrative Assistant course Accessible, informative Administrative Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Administrative Assistant bundle Study Administrative Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Administrative Assistant Course Improve your chance of gaining in demand skills and better earning potential by completing the Administrative Assistant Administrative Assistant Curriculum Breakdown of the Administrative Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become administrative assistants. Office support staff seeking to enhance their skills. Graduates entering the administrative field. Professionals transitioning to administrative roles. Anyone interested in gaining comprehensive administrative skills. Employees looking to advance in their current administrative positions. Requirements To enrol in this Administrative Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant - Average Salary: £22,000 to £26,000 Office Administrator - Average Salary: £18,000 to £24,000 Executive Assistant - Average Salary: £26,000 to £36,000 Office Manager - Average Salary: £25,000 to £35,000 Personal Assistant - Average Salary: £23,000 to £32,000 Secretary - Average Salary: £18,000 to £26,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Overview From schools to multinational organisations, every office requires skilled IT professionals who can ensure smooth IT support. Thus, the career opportunities for individuals with good IT support skills are growing rapidly. If you also aspire to join this sector, our IT Support Training course is ideal for you. The course will provide you with the core skills and abilities to provide effective IT support. Through the informative modules, you will be able to deepen your hardware and software knowledge. The course will deliver lectures on establishing computer networks and system administration. In addition, you will grasp the strategies for ensuring cybersecurity. Finally, you will receive the skills and expertise for troubleshooting. At the end of the course, you will receive a certificate of achievement. This certificate will enhance your CV and help you land your dream job. Enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of IT support technician Enhance your understanding of computer hardware and software system Learn the skills for building computer networks Grasp the basics of system administration and cybersecurity Explore the principles of storage and cloud computing Acquire the expertise required for identifying and solving issues Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building System Administration Cybersecurity Cloud Computing Troubleshooting Who Should Take this IT Support Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This IT Support Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. IT Support Training Certification After completing and passing the IT Support Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive IT Support Training will equip you with effective skills and abilities and help you explore career paths such as  IT Support Technician IT Teacher IT Support Assistant Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you looking to enhance your Admin, Secretarial & PA skills? If yes, then you have come to the right place. Our comprehensive course on Admin, Secretarial & PA will assist you in producing the best possible outcome by mastering the Admin, Secretarial & PA skills. The Admin, Secretarial & PA is for those who want to be successful. In the Admin, Secretarial & PA, you will learn the essential knowledge needed to become well versed in Admin, Secretarial & PA. Our Admin, Secretarial & PA starts with the basics of Admin, Secretarial & PA and gradually progresses towards advanced topics. Therefore, each lesson of this Admin, Secretarial & PA is intuitive and easy to understand. Why would you choose the Admin, Secretarial & PA from Compliance Central: Lifetime access to Admin, Secretarial & PA materials Full tutor support is available from Monday to Friday with the Admin, Secretarial & PA Learn Admin, Secretarial & PA skills at your own pace from the comfort of your home Gain a complete understanding of Admin, Secretarial & PA Accessible, informative Admin, Secretarial & PA learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Admin, Secretarial & PA course Study Admin, Secretarial & PA in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Admin, Secretarial & PA Improve your chance of gaining in demand skills and better earning potential by completing the Admin, Secretarial & PA Admin, Secretarial & PA Curriculum Breakdown of the Admin, Secretarial & PA Module 01: Introduction to Admin Support Assistant Module 02: Introduction to Personal Assistant Module 03: Introduction to Office Administration Module 04: Skills of an Effective Administrator Module 05: Introduction to Reception and Receptionist Module 06: Business Telephone Skills Module 07: Representing Your Boss and Company Module 08: Business Etiquette Module 09: Mail Services and Shipping Module 10: Travel Arrangements Module 11: Organising Meeting and Conferences Module 12: Diary Management and Note taking Module 13: Time Management Module 14: Record Keeping and Filing Systems Module 15: Business Writing Skills Module 16: Organisational Skills Module 17: Communication Skills Module 18: Customer Service Module 19: Effective Planning and Scheduling Module 20: Invoicing Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial & PA. It is also great for professionals who are already working in Admin, Secretarial & PA and want to get promoted at work. Requirements To enrol in this Admin, Secretarial & PA, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin, Secretarial & PA will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial & PA. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

CPD Certified | 10 CPD Points | Free PDF Certificate & Transcript | Lifetime Access| Tutor Support

Veterinary: Veterinary Assistant Online Unlock the Veterinary Assistant: Veterinary Assistant Course: Enrol Now! Our experts have designed this Veterinary: Veterinary Assistant course for the newcomer into eight modules. You do not need any prior academic degree to start our course. Enrol now Veterinary: Veterinary Assistant course and learn with enjoyment. This Veterinary: Veterinary Assistant course covers how to take care of animals, Understand nutrition and its importance in animal nursing. Also, you can learn about animal exercise and the advanced aspects of animal handling. Courses you will GET: Course 01: Level 2 Certificate for Animal Nursing Assistants Course 02: Animal Care and Psychology Course 03: Animal Care and Nutrition Course 04: Dog First Aid [ Note: Free PDF certificate as soon as completing the Veterinary: Veterinary Assistant course] Veterinary: Veterinary Assistant Online This Veterinary Assistant: Veterinary Assistant Course consists of 08 modules. Course Curriculum of Veterinary Assistant: Veterinary Assistant Course Module 01: Introduction to Animal Anatomy and Physiology Module 02: Provide Basic Nursing Treatments to Animals Module 03: Principles of Infection and Control for Animal Nursing Assistants Module 04: Maintain Animal Accommodation Module 05: Provide Nutrition to Animals Module 06: Handling and Restraint of Animals Module 07: Provide Opportunities for Animals to Exercise Module 08: Principles of Companion Animal Anesthesia and Fluid Therapy Assessment Method of Veterinary: Veterinary Assistant After completing Veterinary: Veterinary Assistant Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Veterinary: Veterinary Assistant After completing the Veterinary: Veterinary Assistant Course, you can instantly download your certificate for FREE. Who is this course for? Veterinary: Veterinary Assistant Online This Veterinary: Veterinary Assistant course will provide significant benefits to both existing professionals and those who are new to nursing assistant. Animal Nursing Assistants provide critical support in veterinary practices and hospitals. Requirements Veterinary: Veterinary Assistant Online To enrol in this Veterinary: Veterinary Assistant Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Veterinary: Veterinary Assistant Course. Be energetic and self-motivated to complete our Veterinary: Veterinary Assistant Course. Basic computer Skill is required to complete our Veterinary: Veterinary Assistant Course. If you want to enrol in our Veterinary: Veterinary Assistant Course, you must be at least 15 years old.