You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Have you ever wanted to get into the therapy world and help people overcome challenges, build confidence and alleviate stresses so they can go on to live a fulfilled life? But then struggled to find ways that fit your unique circumstances? Maybe you've had a fascination with Hypnosis and wondered how can it help clients move forward positively with their lives. Well with Hypnotherapy all of your questions can be answered. Whether you're looking to add to your current skillset or take a different career direction, MindWorks can help you get there. With over nearly years of providing excellent hypnotherapy training, by experienced practitioners in the field, you have the opportunity to excel and have a fulfilling career or elevate your own personal development. The MindWorks Practitioners Diploma starts 28th and 29th of September over 9 months. MindWorks emphasises the importance of the practical application of the techniques taught with support and feedback from our tutors throughout. For more information get in touch to access the course guide or book a one-to-one and we'll be happy to answer any questions you have. https://www.mindworks-training.com/hypnotherapy-training/
This comprehensive course, developed in line with the esteemed guidelines of the Resuscitation Council (UK), Skills for Health, and the Faculty of Pre-Hospital Care (RCS Ed), is designed to enhance your abilities in delivering superior emergency care across various settings.
This Level 2 Award in Principles of Safe Handling and Administration of Medication (POSHAM) course has been specifically designed for those working within a health and social care setting, such as support workers or care workers, and have a responsibility for the safe handling and administration of medication. This qualification is also perfect for those looking to refresh their knowledge.
NR Medical Training offers the Qualsafe First Response Emergency Care (FREC 3) Level 3 RQF, a nationally accredited qualification ideal for anyone aspiring to be a first responder. This course is tailored for a wide range of professionals, including police officers, firefighters, and event medical staff, as well as roles like Emergency/Community First Responders, Door Supervisors, and Security Guards.
A cardiac arrest can happen to anyone, anywhere, at any time. Every second matters and this course will give you the confidence to act quickly and effectively. Most importantly, the course will also teach defibrillator operators how to perform effective CPR.
City & Guilds Level 4 Award in Plan, Manage and Review Legislative and Safety Compliance for Work in Confined Spaces - 6160-06 - This course focuses on planning, organizing and managing work safely in confined spaces including legislative roles and responsibilities, health and safety considerations and equipment requirements. Designed for managers that are responsible for organizing and planning work activities within a confined space. The manager may or may not supervise the actual job. The manager cannot enter the confined space. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-06-level-4-award-in-plan,-manage-and-review-legislative-and-safety-compliance-in-cs/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.