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***24 Hour Limited Time Flash Sale*** Door Supervising, Conflict Resolution & Workout for Fitness, Weight and Health Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock a new level of competence with our bundled course, "Door Supervising, Conflict Resolution & Workout for Fitness, Weight and Health." This comprehensive bundle offers 8 crucial courses to help you master not only door supervising and conflict resolution, but also provides a deep dive into fitness, weight management, and health from the comfort of your home. Three of these courses come with QLS endorsement, guaranteeing an esteemed recognition for your efforts. Each course leaves no stone unturned and culminates with a prestigious hardcopy certificate - your tangible evidence of knowledge gained. Add five CPD QS accredited courses into the mix that further bolster your skills in crisis communication, decision making, critical thinking, stress management, and complete communication skills. These complement your Door Supervising, Conflict Resolution, and Home Workout for Fitness, Weight and Health learnings, equipping you to navigate the most challenging professional situations with finesse. Get ready to embark on a learning journey that empowers you, whether you're aspiring to work in security, striving for a healthier lifestyle, or looking to enhance your workplace leadership skills. Sign up today and embrace the world of theoretical knowledge at its finest. Key Features of the Door Supervising, Conflict Resolution & Workout for Fitness, Weight and Health Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Door Supervising QLS Course 02: Dealing with Conflict at Work QLS Course 03: Home Workout for Fitness, Weight and Health 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Crisis Communication for HR Course 02: Conflict Resolution Course 03: Decision Making and Critical Thinking Course 04: Workplace Stress Management Course 05: Complete Communication Skills Master Class for Life In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Door Supervising, Conflict Resolution & Workout for Fitness, Weight and Health courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Acquire theoretical understanding of Door Supervising. Develop strategies for effective Conflict Resolution. Understand and apply Home Workout techniques for Fitness, Weight and Health. Learn Crisis Communication strategies for HR. Enhance your skills in Decision Making and Critical Thinking. Understand and manage Workplace Stress. Master Complete Communication Skills for life. Step into the realm of theoretical knowledge with our comprehensive course bundle. These eight courses, covering Door Supervising, Conflict Resolution, and Workout for Fitness, Weight and Health, aim to equip you with essential skills and theoretical understanding. In addition, you'll gain skills in crisis communication, decision making, critical thinking, stress management, and communication skills, that are invaluable in any professional setting. This bundle offers a unique fusion of learning, whether you are looking to manage conflicts, supervise doors, or maintain your health and fitness. Prepare to navigate your professional journey with newfound confidence and competence. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in door supervising. Those keen on developing conflict resolution skills. Anyone wanting to learn home workouts for fitness, weight, and health. Professionals seeking to enhance their communication, decision-making, and stress management skills. Career path Door Supervisor - £9-£14 per hour. Conflict Resolution Specialist - £25,000 - £40,000 annually. Fitness and Health Advisor - £20,000 - £30,000 annually. Human Resource Specialist - £25,000 - £45,000 annually. Stress Management Consultant - £30,000 - £50,000 annually. Communication Specialist - £30,000 - £60,000 annually. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Start your career as an ENTRY LEVEL-Software Developer and earn upto £25,000/ Month Looking to step into the fast-paced world of IT support? In the UK alone, IT job postings surged by a whopping 55% in 2022, evidencing the thriving demand for IT professionals. In such a dynamic job market, our Software Development online course serves as your launchpad, opening doors to myriad opportunities. Be it your first step into the IT realm or an upgrade to your current skills, we offer unparalleled support, ensuring you're career-ready by the time you complete our Software Development Training. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Software Developers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Software Development Training Program today and start your journey to becoming a successful Software Developer! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Why Choose Our Software Development Job Ready Program? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Software Development Training: One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Software Development field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Software Developers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 14-day money-back guarantee. Here are the courses we will provide once you enrol in the Software Development program: Course 01: Microsoft Azure Cloud Concepts Course 02: Google Cloud for Beginners Course 03: Azure Administrator Essentials Course 04: AWS Certified Database Specialty Exam Preparation (DBS-C01) Course 05: Easy to Advanced Data Structures Course 06: Graph Theory Algorithms Course 07: Linux Security and Hardening Course 08: Linux Shell Scripting Course 09: Bash Scripting, Linux and Shell Programming Course 10: C Programming on Linux Course 11: Coding Essentials - Javascript, ASP. Net, C# - Bonus HTML Course 12: JavaScript Advanced Training Course 13: Hands-On JavaScript Project - Bank Customer Page Course 14: JavaScript Project Development - Creating Web Apps Course 15: How To Startup Your Own SaaS (Software As a Service) Company (SaaS Evolution) Course 16: Web Application Penetration Testing Course Course 17: CSS - Responsive Design How Can We Offer Software Development Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. Software Development Career Track The Software Development Training Program is completed in 9 easy steps: Step 1: Enrol in the Software Development Programme Begin your exciting journey with us by enrolling in the Software Development Training program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 17 premium courses related to Software Development. These Software Development courses will teach you the knowledge and skills required to become a successful Software Developer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled in the Software Development Course, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the Software Development Course Bundle, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the IT industry. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills in Software Development to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in software development, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. Enrol today, and let's get started! Your path to a successful career in software development begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Software Development Career Track This Software Development Training program is ideal for: Aspiring IT Helpdesk Support seeking comprehensive training and industry-specific career guidance. Individuals looking to transition into a tech-based role and require personalised mentorship. Graduates wanting to enhance their employability with tailored CV building and interview preparation. Tech enthusiasts desiring to leverage industry connections for job opportunities in software development. Software Development Requirements Software Development Career Track No experience is required to enrol on Software Development Training. Just enrol in Software Development training & start learning. Enrol today, and let's get started! Your path to a successful career in software development begins with us. Career path Software Development Career Track Upon completing our Software Development program, you will be prepared to seek various positions in software development across the UK, such as software engineer, web developer, mobile app developer, database administrator, software tester, or software project manager and much more. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

"Start your career as an AWS Cloud Architect and earn up to £70,000 Per Year." Dreaming of a high-paying career in the booming tech industry? Look no further than Cloud Architecture! The UK cloud computing market is expected to reach a staggering £172 billion by 2025, creating a surge in demand for skilled professionals. Salaries for AWS Cloud Architects average a lucrative £65,000, and the best part? You can launch your career without a formal degree. So, are you ready to take control of your future? Our AWS Cloud Architect Job Ready Program is your all-in-one solution to learn cloud computing from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job in cloud computing. By choosing our AWS Cloud Architect Job Ready Program, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. Enrol Now and Kickstart Your AWS Cloud Architect Career. Don't miss this opportunity to transform your career with the AWS Cloud Architect Job Ready Program. With our comprehensive training, career support, and money-back guarantee, you're not just enrolling in a program; you're investing in a brighter future. Join us now and become a part of the next generation of AWS Cloud Architect! In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring AWS Cloud Architect, so we can help you get the job you want. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our AWS Cloud Architect Job Ready Program today and start your journey to becoming a successful AWS Cloud Architect! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our AWS Cloud Architect Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in cloud computing. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the cloud computing field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking AWS Cloud Architects. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Courses we will provide once you enrol in the program: Course 01: Online AWS Certified Database Specialty Exam Preparation (DBS-C01) Course 02: AWS Essentials Online Course Course 03: AWS Certified Solutions Architect Associate Course 04: Microsoft Azure Cloud Concepts Course 05: Azure Administrator Essentials Course 06: Fundamentals of Azure Virtual Desktop Course 07: Learn Azure AD PowerShell for M365 Course 08: Azure Masterclass Course 09: Azure Machine Learning Course 10: Google Cloud for Beginners Course 11: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 12: CompTIA Network (N10-007) Course 13: CompTIA Security+ (SY0-601) Course 14: Introduction to Virtual Apps and Virtual Desktop Solution Course 15: Cryptography Course 16: Business and Data Analytics for Beginners Course 17: Python from Scratch Course 18: Coding Essentials - Javascript, ASP. Net, C# - Bonus HTML Course 19: Practical Project Management Course 20: Cyber Security Advanced Training The AWS Cloud Architect Job Ready Program with Career Support & Money Back Guarantee is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the AWS Cloud Architect Job Ready Program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 20 premium courses related to cloud computing. These courses will teach you the knowledge and skills required to become a successful AWS Cloud Architect. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3: Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the cloud computing industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in cloud computing, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful AWS Cloud Architect career begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This AWS Cloud Architect Job Ready Program is perfect for: Beginners eager to break into the field of cloud computing and get a job. Professionals looking to move their career towards data science. Individuals seeking a comprehensive understanding of data analysis tools and techniques. Those aiming for a career upgrade with advanced analytics skills. Anyone interested in gaining practical, job-ready skills in Cloud Architecture. Requirements No experience is required. Just enrol & start learning. Career path This AWS Cloud Architect Job Ready Program will help you get a job in different roles, such as: Cloud Architect: £65,000+ Cloud Engineer: £55,000+ DevOps Engineer: £50,000+ Solutions Architect: £70,000+ Cloud Security Engineer: £60,000+ Data Architect: £62,000+ Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

AgileSHIFT® AgileSHIFT® is the change your organization needs: the business landscape is changing and transformation is necessary. But it is also hard. This program is aimed to drive transformational change throughout an organization. This new enterprise agility guidance empowers individuals to use a lightweight tailorable framework to understand, engage with, and champion change by embracing agile and lean ways of working. Taking a holistic view of an organization, AgileSHIFT® will create and support the champions of change your business needs in order to thrive in an increasingly competitive and disruptive workplace. What You Will Learn At the end of this program you will be able to: Identify why organizations need to create a culture of enterprise agility in response to a changing context Recognize how to think and work differently to enable change Explore agile and lean thinking concepts and how they relate to running and changing your organization Utilize key concepts of the AgileSHIFT® framework Describe the AgileSHIFT® delivery approach Getting Started A changing context Enterprise agility The Purpose of AgileSHIFT® The AgileSHIFT® Framework AgileSHIFT® principles AgileSHIFT® practices AgileSHIFT® roles AgileSHIFT® workflow Benefits of AXELOS.com Summary and Next Steps

Project Management Fundamentals - Français Many projects are managed by very efficient and very competent people who have no training in project management.They manage projects as they would manage a process improvement, the deployment of a marketing campaign, the development of a new product, the planning or implementation of an event, or many other 'tasks' referred to as projects.The 'Project Management Fundamentals' course (in English 'Project Management Fundamentals', or 'PMF') is designed to support those people who need a solid foundation of project management knowledge, without being unnecessarily overloaded by learning in addition to the usual work. The course provides a set of practices, concepts and principles that can be brought to the workplace, as well as knowledge to adapt to specific project environments.Nowadays, this relates for example to Agile or iterative methods.Thus, we recently added the key concepts of Agile to allow a basic understanding of how these two methods can possibly coexist. What You Will Learn At the end of this program, you will be able to: Use standard project management terminology. Describe the benefits and importance of strong project management. Identify the character of a successful project by a successful project manager. Recognize how agile/adaptive practices are incorporated into project management. Explore project management processes, starting, planning, executing, monitoring and controlling, and closing. Use project management processes and tools based on case studies and real-world situations. Create a first project plan. Getting Started Basic Concepts people and projects Getting started and defining requirements Use the Project Work Flowchart Manage project risks Estimations Deadlines Execute, communicate and develop the team To master Close the project Summary and Next Steps

Managing and Leading Projects Across Organizational Boundaries - Achieving Project Success in Complex Environments Through Collaborative Skills: On-Demand Significant projects today are performed by teams of people from multiple organization units and, often, multiple companies. When project managers, team leaders or technical professionals seek collaborative relationships across organizational boundaries, they often encounter a daunting array of challenges. These challenges must be dealt with effectively across business, political, team, interpersonal and personal levels to successfully meet project objectives. The goal of this course is to provide participants with a framework for improving project performance by successfully navigating through the turbulence of organizational cultures. What You Will Learn You'll learn how to: Assess an organizational culture's challenges and adapt your interpersonal skills and political acumen to meet them Apply basic tools and techniques for building relationships and gaining influence across organizational boundaries Plan a tailored, systematic approach for gaining support, resources and collaboration from individuals in organizations where you have no formal influence Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Overview of key course concepts Managing and leading: the balance and evolution Managing and leading projects versus ongoing work Organizations defined and a project manager's outlook across the structures The Path to Competency in Managing and Leading Projects Across Organizational Boundaries (MLPAOB) Organizational Cultures and Behaviors Overview of organizational culture and behaviors Organizations and change Organizational grassroots changes Political Acumen Overview of role and impact of political acumen Role of politics in organizations Political behaviors How to improve your political acumen skills Building Relationships Strategies for building relationships Balance emotion with reason "Try to understand" Inquire, consult and listen Reliability and building trust Gaining Influence Overview of gaining influence Step 1: Determine influence needs Step 2: Assess influence assets Step 3: Plan approach Step 4: Implement plan Step 5: Manage progress Planning and Implementing Your Approach Overview of Implementation Approach and Continuous Improvement (IA&CI) Enhancing Primary MLPAOB skills through: Identifying and sampling auxiliary MLPAO skills Practicing MLPAOB skills Self-reflection: developing a personal action plan (optional - time permitting) Summary What did we learn, and how can we implement this in our work environments?

Project Accounting and Finance Skills: On-Demand Do you manage both project schedules and budgets, but do not have insight into how actual results relate to the approved budget? Do you desire to have more clarity about the relationship between your project's performance with the accounting and financial systems in your organization? Do you need to understand financial and accounting terminology to bridge the gap between the 'world of finance' and the 'world of project management? Organizations have a need to manage-by-projects, because projects are the means to deliver on strategic goals and objectives. Therefore, the project manager must have an understanding of the financial world of investments to ensure the organization will realize expected business value. This requires a foundation in the principles of accounting and finance to comprehend how the project's contribution provides an organization with a competitive advantage. Learn what you must do to give your organization the assurance it needs that its investment in your project will realize business value. Learn what you must do to give your organization the assurance it needs to know that its investment in your project will realize business value. What You Will Learn At the end of this program, you will be able to: Explain the aspects of classical corporate accounting and finance effects on managing projects Determine how your project fits into the corporate income statement, balance sheet, and cash flow statement Analyze the financial aspects of managing projects Use earned value management as the basis for decision making throughout the project life Recognize the importance of the project manager's financial responsibilities Focus on what PMs do and should be doing, in support of accounting and finance Use financial information within a project environment to meet financial results Track and analyze the project's financial status and forecast with the goal of realizing benefits Generate work performance data to ensure a project's outcome aligns with financial metrics Foundation Concepts Accounting and Finance Terms and Concepts Accounting and Finance Essentials Financial Terms and Concepts Projects as Financial Investments Overview of 'Two Worlds' Project as Investments Accounting and Finance World: Standards, Principles and Practices Accounting and Finance Standards and Principles Accounting and Finance Practices Capital Budgeting Corporate Budgeting Accounting and Finance World: Economic Project Selection Methods Economic Project Selection Methods Economic Project Selection and the Business Case Project Management World Project Management and Financial Controls Project Management and Work Performance Data Project Management and Earned Value Management Project Management and Work Performance Reporting

Global Project Management: On-Demand In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider