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How Servant Leadership Drives Success Habitat for Humanity International´s Approach to Culture, Engagement, and Results A servant leadership culture engages employees and other stakeholders to create success and investment in the future. At Habitat for Humanity International, many of our employees are exceptionally committed to the mission and purpose of the organization driving high employee engagement, strong growth and resulting impact in providing decent, affordable housing around the world. A key element of our culture is our approach to servant leadership. Servant leadership includes a focus on: Integrity and moral reasoning; Serving followers not just for the good of the organization but for their personal development as well; Concern with the success of all stakeholders; Self-reflection and humility. A servant leadership culture is not without challenges, but ideally results in treating people in the way they like to be treated. It also ensures that leadership is continuously seeking feedback and challenging itself to learn and improve. Habitat is currently refining our cultural values and leadership behaviors to drive and support an aggressive strategy of drawing nearer to a world where everyone has a decent place to live. We are inspired by this important mission, and we're engaging our employees globally in defining how each of them will personally execute on the mission. We'll share the process we've gone through to engage everyone in the refinement of our cultural values and how we've integrated our servant leadership capability model in all aspects of our talent management processes.

How Servant Leadership Drives Success Habitat for Humanity International´s Approach to Culture, Engagement, and Results A servant leadership culture engages employees and other stakeholders to create success and investment in the future. At Habitat for Humanity International, many of our employees are exceptionally committed to the mission and purpose of the organization driving high employee engagement, strong growth and resulting impact in providing decent, affordable housing around the world. A key element of our culture is our approach to servant leadership. Servant leadership includes a focus on: Integrity and moral reasoning; Serving followers not just for the good of the organization but for their personal development as well; Concern with the success of all stakeholders; Self-reflection and humility. A servant leadership culture is not without challenges, but ideally results in treating people in the way they like to be treated. It also ensures that leadership is continuously seeking feedback and challenging itself to learn and improve. Habitat is currently refining our cultural values and leadership behaviors to drive and support an aggressive strategy of drawing nearer to a world where everyone has a decent place to live. We are inspired by this important mission, and we're engaging our employees globally in defining how each of them will personally execute on the mission. We'll share the process we've gone through to engage everyone in the refinement of our cultural values and how we've integrated our servant leadership capability model in all aspects of our talent management processes.

About Course Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. What Will You Learn? Define 'Ethics' Ethical models and philosophical frameworks for clear decision making. The correct use and protection of Big Data within your company . The ethical issues of Digital Marketing in business and how you can integrate it safely and morally. How to implement ethical principles during crisis events. Course Content Introduction to Business Ethics Introduction to Business Ethics Ethical Decision-Making Ethical Decision-Making Ethical Culture in Organizations Ethical Culture in Organizations Business Ethics in the Digital Age Business Ethics in the Digital Age Corporate Social Responsibility Corporate Social Responsibility Conclusion Conclusion A course by Xpert Learning RequirementsNo specific requirements. Audience Business Professionals Audience Business Professionals

About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM

About Course Master the fundamentals of administrative support and Personal assistant with this online course Welcome to the Administrative and Office Assistant/Personal Assistant (PA) online course by Xpert Learning. Through this course from Xpert Learning, you will gain the fundamental skills required to be a successful Administrative and Office Assistant/Personal Assistant (PA) or an HR Assistant. Taught through a variety of virtual and interactive exercises, the course will empower you to develop your career as an Administrative or Personal Assistant.With the Online course, you'll learn how to stay one step ahead, anticipating needs and meeting the demands of this challenging, yet rewarding role. Our Course will give you the confidence to know that you're one step closer to your dream job, promotion, or new career. Administrative Office Assistant/Personal Assistant is a career that requires a lot of collaboration and communication. Primarily, you will be responsible for creating the workflow of the company where you are working. The more experience in this field and knowledge of administrative procedures, the more success you will have. The course is designed so that the student comes out with skills that are applicable to any industry. The course is entry-level for anyone interested and it is designed to equip students with the skills necessary to face any situation that could arise in an administrative or office assistant role. This course contains 9 modules covering various topics like Roles and responsibilities, Necessary skills, gathering the right tools, identifying procedures, business writing, and organising meetings and events. You will also receive PDF reading materials for further study.The Administrative Office Assistant/Personal Assistant course is aimed at providing students with the most up-to-date knowledge of the latest trends and developments in the workplace. This course will educate you on how to design a workflow for routine administrative tasks that are essential for a company to run smoothly. You will learn how to conduct your job effectively by using communication skills and taking the necessary steps for the successful completion of duties. Learn how to become a successful office assistant, with organization and problem-solving skills. The Admin and office assistant/Personal Assistant course is a perfect fit for students who are looking to grow their careers in this field. You will gain industry-specific knowledge through in-depth coverage of the topics required of an administrator, as well as a thorough understanding of administrative office procedures. What Will You Learn? Understand the roles and responsibilities of an excellent personal assistant Familiarise yourself with the skills of an effective administrator Gain an extensive understanding of business etiquette Organisational Meeting and Conference Skills Professional time management and prioritisation skills Course Content Introduction to Administrative and Office Assistant Introduction to Administrative and Office Assistant Administrative Assistant: Roles and Responsibilities Administrative Assistant Roles and Responsibilities Necessary Skills for Administrative Assistant Necessary Skills for Administrative Assistant Gathering the Right Tools Gathering the Right Tools Day to Day Tasks of an Administrative Assistant/PA/Secretary Day to Day Tasks of an Administrative Assistant/PA/Secretary Writing for The Business Environment Writing for The Business Environment Organising Meetings and Events Organising Meetings and Events Conclusion Conclusion Health and Safety, your wellbeing: Workstation Ergonomics A course by Xpert Learning RequirementsThere is no entry requirement. Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills

About Course Unlock key insights with our comprehensive guide to market research - propel your business towards unprecedented growth Our immersive online course on Market Research provides a comprehensive exploration into the intricate art and science of understanding consumer behaviour, trends, and market dynamics. Do you want to grow your business and take it to new heights? Achieving sustainable growth requires a deep understanding of your target audience and a keen awareness of industry trends. This marketing course equips you with the knowledge and skills required to understand your target customers and their needs. We start with a brief history and definition of 'market research' before we lay out the six steps of the market research process. This course examines the classifications of market research and explains how to identify research problems to set up the market research process. We show you how to develop and design a market research approach. We also trace the relationship between market problems and research design by distinguishing between exploratory, descriptive and causal research. The course goes over data analysis techniques and discusses how to deliver effective presentations of research findings to facilitate analysis and discussion. We cover qualitative and quantitative market research methods and provide examples to help you with questionnaire design with examples of open- and closed-end questions. We demonstrate data analysis techniques to help you leverage your research findings to make better business decisions. Finally, the course explains how to communicate research results while adhering to market research ethics. This course has no prerequisites and suits anyone interested in business and marketing. It is particularly useful for small business owners, entrepreneurs and marketers and helps you to create focused marketing campaigns that connect with your audience to boost customer engagement, brand loyalty and business success. Sign up to learn how to conduct market research that lets you understand consumer behaviour, spot gaps in the market and grow your business. Whether you're a budding marketer, a business owner, or a student of the commerce field, this course offers a comprehensive and practical guide to mastering market research. Enroll now to gain the knowledge and skills that can help shape business strategies, influence product development, and drive business success. What Will You Learn? Discuss the importance of market research in supporting marketing decision-making Identify the factors that influence the decision to conduct market research Outline the key components of a market research proposal Discuss the significance of problem identification in marketing research Analyse the key characteristics and advantages of qualitative research Recognise the factors that affect the sample size and accuracy in quantitative research Identify the key components and goals of a questionnaire Explain the importance of data validation and quality control Summarise the significance of the report and presentation as key components of marketing research Discuss the ethical principles of research methodology and the importance of integrity in market research Course Content Introduction to Market Research Introduction to Market Research The Market Research Process The Market Research Process Market Research Design Market Research Design Defining the Problem & Developing Research Approach Defining the Problem & Developing Research Approach Qualitative Market Research Qualitative Market Research Quantitative Market Research Quantitative Market Research Questionnaire Design Questionnaire Design Data Analysis Data Analysis Communicating Research Results Communicating Research Results Research Ethics Research Ethics Conclusion Conclusion A course by Xpert Learning Audience Marketers Current and aspiring product managers Business executives Consultants Entrepreneurs

About Course Enhance your professional skill set with our comprehensive online course Admin, Secretarial & PA. We designed it for aspiring administrative professionals, secretaries, and personal assistants. In today's fast-paced business world, administrative roles require a diverse set of skills to thrive and succeed. Our Admin Secretarial PA (Executive PA) course equips you with the essential knowledge and abilities needed to excel in the field. Whether you're an entry-level professional seeking to kickstart your career or an experienced administrator looking to upskill, this course is your pathway to success. Discover a comprehensive and expertly designed online course crafted for individuals aiming to excel in the fields of administration, secretarial, and personal assistant roles. Through a series of eight meticulously constructed modules, this course embarks on an insightful journey - starting from a fundamental understanding of the roles and responsibilities associated with these key positions, to the critical everyday tasks that keep organizations running smoothly. This extensive exploration employs a mix of theoretical knowledge and practical examples, aimed at enabling learners to relate to real-world scenarios.Learning Outcomes Understand the roles and responsibilities of an excellent personal assistant Familiarise yourself with the skills of an effective administrator Gain an extensive understanding of business etiquette Organisational Meeting and Conference Skills Professional time management and prioritisation skills With the ever-increasing demand for Office Skills: Admin, Secretarial & PA (Executive PA) in personal and professional settings, this Office Skills: Admin, Secretarial & PA (Executive PA) training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise may be. The field of Admin, Secretarial and PA services is wide open for confident candidates with outgoing personalities and relentless attention to detail. The professional PA is the ultimate multitasker, hired to oversee the personal affairs and activities of those they support. Some secretaries and PAs handle everyday admin for established organisations, while others are hired by a single executive, entrepreneur or influential figure. Whichever path you choose, to become a trusted and respected PA or Secretary is to open the door to a world of incredible career opportunities. Success as a Admin, Secretarial & PA is as much about personal qualities and character as it is hard skills. If you consider yourself to be a responsible, hardworking people-person with excellent time management skills, you're already halfway there. Enrol today and take the next step towards your goal. What Will You Learn? Understand the roles and responsibilities of an excellent personal assistant Familiarise yourself with the skills of an effective administrator Gain an extensive understanding of business etiquette Organisational Meeting and Conference Skills Professional time management and prioritisation skills Course Content Introduction to Admin, Secretarial & PA Introduction to Admin, Secretarial & PA Roles and Responsibilities of an Admin, Secretarial, and PA Roles and Responsibilities of an Admin, Secretarial, and PA Necessary Skills for Admin, Secretarial & PA Necessary Skills for Admin, Secretarial & PA Relationship Management for Admin, Secretarial & PA Relationship Management for Admin, Secretarial & PA Gathering the right tools Gathering the right tools Day to day tasks Day to day tasks Writing for Business Environment Writing for Business Environment Organising Meetings and Events Organising Meetings and Events Conclusion Conclusion A course by Xpert Learning RequirementsThere is no entry requirement. Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills Audience Aspiring Personal Assistant, Administrative Assistant, HR Assistant, Secretary Personal Assistant, Executive Personal Assistant, Administrative Assistant, HR Assistant who want to enhance their skills

About Course Beginner Level Project Management Course: Fundamentals of Project Management Welcome to Project Management Online Course. This course is designed and prepared by Xpert Learning. So why should you learn project management? First, it is a highly demanded skill, and more job opportunities will be available if you know project management. This course will provide you with excellent skills for your professional development. This might be the much-needed step for your promotion or starting a new career. Project management jobs offer higher salaries than average, according to Glassdoor, the average entry-level salary for a project manager is around $60,000. Project management skills are required in every industry, whether it is a construction software or manufacturing industry. When there is a new project, who do they need? The answer is a project manager. Your dream of becoming a project manager is one step closer. Join our world-class, popular online course and learn the skills you need to become the best project manager out there. The Project Management Online course is designed for those new to project management, veterans who want to increase their skill set or anyone who needs a refresher on the fundamentals of project management. You'll learn everything from the foundation to the latest practices of PM, and how to become a Project Manager with zero experience and some experience. Achieve your goals and master the management skills necessary to become a successful Project Manager! This course will help you understand what is a project manager entails, and provide you with the knowledge to become a successful PM. You'll get access to additional support, Q&A sessions, and lifetime access to all of the course materials. You will also receive a PDF copy of the reading materials for this course. For better understanding, the project management course has been divided into several modules. In the first module, introduction to project management, you will learn what a project is, what project management is, and who a project manager is. Module 2 includes the roles and responsibilities of a project manager. Module 3 describes the Project management life cycle. We will learn about the five phases of a project lifecycle: initiation, planning and execution, monitoring and control, and closure in modules 4 to 8. In the next module, we will learn about different knowledge areas of project management such as integration, scope, schedule, cost, quality, etc. In the final module, we will draw concluding remarks. So, what are you waiting for? let's start the course and take the next step forward with your career. What Will You Learn? The roles and responsibilities of a project manager Project management methodologies & knowledge areas Project management life cycle Skills required to successfully initiate, plan, execute, monitor and control projects Course Content Overview of the course Overview of the Course Introduction to Project Management Introduction to Project Management Project Manager Roles and Responsibilities Project Manager Roles and Responsibilities Project Management Life Cycle Project Management Life Cycle Initiating a project Initiating a project Planning a project Planning a project Executing a Project Executing a Project Monitoring and Controlling a Project Monitoring and Controlling a Project Closing a project Closing a project Project Management Methodologies Project Management Methodologies Project Management Knowledge Areas Project Management Knowledge Areas Concluding Remarks Concluding Remarks A course by Xpert Learning RequirementsNo previous experience required Audience Project Manager Jobseekers Business Management Students Audience Project Manager Jobseekers Business Management Students

About Course Safeguarding Children: Protecting kids in Schools & Sports Online Course Child safety and protection are of utmost importance in any society. Ensuring that children are safeguarded from harm and abuse is not just the responsibility of parents and caregivers but also of educators, sports coaches, and anyone working with children. If you are passionate about creating a safe environment for children in schools and sports settings, then our comprehensive online course on 'Protecting Children in Schools & in Sports' is perfect for you. For anyone working with children, it is crucial that the correct training is completed to ensure the safety of those in their care. Designed to equip learners with essential knowledge and practical measures, this course covers a wide range of topics related to child safeguarding and protection. Whether you already work with children and families or aspire to do so in the future, this course will provide you with the expertise needed to effectively protect children. Course Aims The primary objective of our online course is to enhance awareness and knowledge related to the safeguarding of vulnerable children, particularly in educational and sports environments. By the end of this course, you will be equipped to: Prevent harm and reduce the risk of abuse or neglect to children in your care. Safeguard children in a manner that supports their autonomy and well-being. Implement outcomes-based approaches in child protection to ensure the best possible experience for children. Raise public awareness and collaborate effectively with other professionals to protect children from harm. Enroll now to gain valuable skills and knowledge to protect children from various forms of abuse and neglect. Together, let's create a safer and more nurturing environment for our children. Start the course today and make a difference! What Will You Learn? Recognize different forms of child abuse and identify signs of abuse. Identify risk factors that make children vulnerable to abuse Identify common signs of physical, sexual, and emotional abuse and neglect in children. Identify different ways you can be an effective advocate for children Course Content Protecting Children in Schools & in Sports Protecting Children in Schools & in Sports Child Protection System in the UK Child Protection System in the UK Child Protection Plan and Legislation Updates Child Protection Plan and Legislation Updates Understanding and Responding to Child Abuse Understanding and Responding to Child Abuse The Significance of Sharing Safeguarding Information The Significance of Sharing Safeguarding Information Guidelines for Information Sharing and Reporting Guidelines for Information Sharing and Reporting Reporting Structures and Investigations Reporting Structures and Investigations Examining Child Maltreatment Examining Child Maltreatment Child Protection in Educational Systems Child Protection in Educational Systems Child Protection in Sports & Active Leisure Child Protection in Sports & Active Leisure Handling Allegations Against Staff Members Handling Allegations Against Staff Members Conclusion Conclusion A course by Xpert Learning RequirementsThis course is designed to be accessible to learners of all levels, including beginners who may not have any prior experience in the field of child safeguarding. Audience Anyone who works around Children Coaches and Sports Instructors Social Workers and Counselors Education Establishments Paediatric Nurses Educators and Teachers in Primary and Secondary Schools, SEN schools, Early Years Establishments Audience Anyone who works around Children Coaches and Sports Instructors Social Workers and Counselors Education Establishments Paediatric Nurses Educators and Teachers in Primary and Secondary Schools, SEN schools, Early Years Establishments

About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.