1844 Stress Management courses

Embark on a journey towards excellence in the educational field with our dynamic course bundle: "Lesson Planning, Remote Teaching, and EYFS Teaching - Endorsed Training." This course bundle offers you an expansive understanding of the intricacies of Lesson Planning, the emerging realm of Remote Teaching, and the foundational area of EYFS Teaching. Dive into the theoretical depths of these subjects with our 3 QLS-endorsed courses. Each of these courses is a treasure trove of knowledge, illuminating the path to mastery in Lesson Planning, Remote Teaching, and EYFS Teaching. Your journey through these courses is celebrated with hardcopy certificates, a solid endorsement of your learning achievement. This bundle also integrates five additional CPD QS-accredited courses. These courses serve to enhance your grasp of Lesson Planning, Remote Teaching, and EYFS Teaching, preparing you for a successful career in education. Key Features of the Lesson Planning, Remote Teaching and EYFS Teaching - Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Lesson Planning, Remote Teaching and EYFS Teaching - Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Lesson Planning for Teaching QLS Course 02: Remote Teaching Online QLS Course 03: EYFS Teaching 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Primary Teaching Course 02: Montessori Education for Early Childhood Course 03: Phonics in Early Years Settings Course 04: Impact of Play on Early Childhood Learning Course 05: Education and Pedagogy In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Lesson Planning, Remote Teaching and EYFS Teaching - Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Enrol in our "Lesson Planning, Remote Teaching, and EYFS Teaching - Endorsed Training" course bundle today and revolutionize your understanding of these pivotal educational disciplines! Learning Outcomes: Gain a deep understanding of effective Lesson Planning strategies. Develop skills and knowledge for successful Remote Teaching. Gain insights into the principles and practices of EYFS Teaching. Understand the methods and approaches of Primary Teaching. Learn about Montessori Education in the Context of Early Childhood. Understand the role of Phonics in Early Years Settings. Understand the Impact of Play on Early Childhood Learning and Education and Pedagogy. Uncover the nuances of the educational sector with our course bundle: "Lesson Planning, Remote Teaching, and EYFS Teaching - Endorsed Training." This comprehensive suite of 8 courses, including 3 QLS-endorsed and 5 CPD QS-accredited courses, offers a theoretical exploration of essential areas in education, from lesson planning to early years teaching. This bundle provides a well-rounded education experience, creating a robust theoretical foundation in crucial aspects of teaching. It's your key to opening doors to numerous opportunities in the education sector. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring teachers looking to gain expertise in Lesson Planning, Remote Teaching, and EYFS Teaching. Experienced educators aiming to diversify their teaching strategies and methods. Individuals interested in early years education. Professionals looking to transition into remote teaching. Career path Lesson Planner - £25,000 - £40,000 per year. Remote Teacher - £30,000 - £50,000 per year. EYFS Teacher - £25,000 - £35,000 per year. Primary School Teacher - £25,000 - £40,000 per year. Montessori Educator - £20,000 - £35,000 per year. Early Childhood Education Specialist - £20,000 - £35,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Environmental Awareness (Sustainable Living & Renewable Energy) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the future with our 'Environmental Awareness (Sustainable Living & Renewable Energy)' course bundle. This bundle presents 8 well-structured courses designed to enlighten you about the significant aspects of environmental awareness, sustainable living, and renewable energy. Initiate your journey with 3 QLS-endorsed courses, delivering in-depth knowledge on environmental awareness training, sustainable living practices, and solar bookkeeping in the renewable energy sector, complete with hardcopy certificates for each course. Advance further with our 5 CPD QS accredited courses that equip you with insights into sustainable energy, ISO 50001 energy auditing, and energy-saving measures in electric motors, boilers, and lighting. Through these courses, acquire a theoretical understanding of how to lead a sustainable lifestyle and contribute positively to our environment. Key Features of the Environmental Awareness (Sustainable Living & Renewable Energy) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Environmental Awareness (Sustainable Living & Renewable Energy) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Environmental Awareness Training QLS Course 02: Sustainable Living QLS Course 03: Renewable Energy: Solar 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Diploma in Sustainable Energy Course 02: Energy Auditing Training: ISO 50001 Course 03: Energy Saving in Electric Motors Course 04: Energy Saving in Boiler Course 05: Energy Efficient Lighting In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Environmental Awareness (Sustainable Living & Renewable Energy) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Armed with this knowledge, you will be well-equipped to influence and foster sustainable practices in your personal and professional life. Make a difference today with our 'Environmental Awareness (Sustainable Living & Renewable Energy)' course bundle. Learning Outcomes; Gain a deep understanding of environmental awareness. Learn sustainable living practices to minimise environmental impact. Understand the workings of solar bookkeeping in renewable energy. Gain a diploma-level understanding of sustainable energy. Learn to conduct energy audits as per ISO 50001. Understand energy-saving measures for electric motors and boilers. Gain insights into energy-efficient lighting. The 'Environmental Awareness (Sustainable Living & Renewable Energy)' bundle offers a unique blend of 8 courses focused on environmental awareness, sustainable living, and renewable energy. This comprehensive bundle delves into the realm of sustainable energy, ISO 50001 energy auditing, and energy-saving measures in diverse areas like electric motors, boilers, and lighting. With our course bundle, you'll become versed in the theoretical aspects of living sustainably and making informed decisions that contribute positively to our environment. You will also understand the key aspects of solar bookkeeping in the renewable energy sector. This knowledge will prepare you to make significant contributions to a sustainable future and open up numerous career opportunities in the environmental sector. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in enhancing their understanding of environmental awareness. Professionals in the energy sector seeking knowledge on energy-saving measures. Aspiring environmental auditors looking to understand ISO 50001 energy auditing. Those interested in sustainable living and renewable energy. Career path Environmental Awareness Officer: (£25,000 - £35,000) Sustainable Living Consultant: (£30,000 - £50,000) Solar Bookkeeper: (£20,000 - £35,000) Sustainable Energy Specialist: (£30,000 - £55,000) Energy Auditor: (£30,000 - £60,000) Energy Efficiency Expert: (£28,000 - £52,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

With a sharp focus on the scientific arena, our bundle, "Lab Technician, Chemical Spill & Biochemistry- QLS Endorsed", amalgamates a range of meticulously designed courses that aim to cultivate a proficient understanding of lab procedures, chemical safety, and biochemistry. Two of these are QLS-endorsed, a marker of quality and relevancy in the learning field, and completion of these will earn you hardcopy certificates, tangible proof of your knowledge enhancement. An additional five courses, all CPD QS accredited, further expand the horizons of learning by including topics such as Microbiology, Basic Biology, and COSHH Training for Assessors, to name a few. These subjects are meticulously intertwined, providing comprehensive exposure to different facets of science and laboratory work. The bundle is meticulously tailored to cover different elements of the scientific sphere, ensuring the learner evolves with a robust and well-rounded understanding of the field. By completing this bundle, you enhance not only your knowledge base but also your employability with recognised qualifications. ey Features of the Lab Technician, Chemical Spill & Biochemistry- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Lab Technician, Chemical Spill & Biochemistry- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Laboratory Technician Level 7 QLS Course 02: Chemical Spill QLS Course 03: Biochemistry 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Microbiology Course 02: Basic Biology Course 03: Level 3 Diploma in Anatomy and Physiology of Human Body Course 04: Infection Prevention Training Course 05: COSHH Training for Assessors In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Lab Technician, Chemical Spill & Biochemistry- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Advanced understanding of laboratory operations and safety protocols. Deepened knowledge of chemical spill handling and prevention. Mastery of the principles of biochemistry. Proficient understanding of microbiological principles and techniques. Foundational knowledge in basic biology and its applications. Comprehensive grasp of human anatomy and physiology. Improved skills in infection prevention and COSHH assessment. This invigorating bundle serves as a comprehensive guide for those who aspire to elevate their competency in the field of laboratory work and biochemistry. Covering an expansive range of subjects, from the essence of human anatomy to the practicalities of infection prevention, it is a cornucopia of learning that promises a profound enhancement of your scientific understanding. Designed to equip learners with a formidable scientific knowledge base, this bundle is the ideal solution for those eager to excel in laboratory environments and biochemistry domains. It bridges the gap between theoretical understanding and practical application, seamlessly integrating different facets of science and lab work. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring lab technicians seeking comprehensive knowledge. Individuals interested in biochemistry and laboratory safety. Those aiming to enhance their skills in microbiology and basic biology. Professionals looking to broaden their knowledge in infection prevention and COSHH assessment. Career path Lab Technician: Average salary £21,000 - £27,000 annually in the UK. Biochemist: Average salary £31,000 - £44,000 annually in the UK. Microbiologist: Average salary £26,500 - £38,000 annually in the UK. Biology Teacher: Average salary £24,000 - £41,000 annually in the UK. Infection Control Nurse: Average salary £26,000 - £35,000 annually in the UK. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Enhance your expertise with our comprehensive bundle of 8 courses: Airport Management, Import/Export & Cross-Cultural Awareness. This power-packed collection offers a unique blend of theoretical knowledge and practical insights, ensuring you acquire the skills necessary to excel in today's dynamic business world. What sets this bundle apart is the inclusion of 3 QLS-endorsed courses, providing you with tangible hardcopy certificates to showcase your achievements. Additionally, we offer 5 CPD QS accredited courses that are highly relevant and designed to bolster your professional capabilities. Immerse yourself in the fascinating realm of Airport Management, where you'll delve into the intricacies of aviation operations, security protocols, and customer service excellence. Gain an in-depth understanding of Import/Export processes, enabling you to navigate international trade with confidence. Develop cross-cultural awareness, honing your ability to effectively communicate and collaborate across diverse global markets. Key Features of the Airport Management, Import/Export & Cross-Cultural Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Airport Management, Import/Export & Cross-Cultural Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Airport Management QLS Course 02: Import/Export QLS Course 03: Cross-Cultural Awareness Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Logistic Management Course 02: Supply Chain Management Course 03: Operations Management Course 04: Transport Manager Course 05: Warehouse Management Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Airport Management, Import/Export & Cross-Cultural Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: By completing this bundle, you will: Acquire comprehensive knowledge of airport management principles and practices. Understand the intricacies of import/export procedures and compliance requirements. Develop cross-cultural awareness and communication skills essential for global business. Master logistics and supply chain management strategies to optimize efficiency. Gain expertise in operations management, ensuring streamlined processes. Become a competent transport manager, proficient in logistics coordination. Learn effective warehouse management techniques for optimal inventory control. Discover the ultimate bundle of Airport Management, Import/Export & Cross-Cultural Awareness courses that will elevate your professional standing in the dynamic business landscape. Immerse yourself in a world of aviation, international trade, and cross-cultural communication as you unlock the secrets to success. This comprehensive collection includes 3 QLS-endorsed courses that provide you with prestigious hardcopy certificates, validating your expertise. Additionally, 5 CPD QS accredited courses offer relevant insights and skills necessary to excel in various aspects of business operations. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance their knowledge and expertise in airport management. Individuals involved in import/export activities or aspiring to pursue a career in international trade. Business professionals engaging in cross-cultural communication and collaboration. Logistics and supply chain practitioners looking to optimize efficiency and streamline operations. Career path Airport Operations Manager: £35,000 - £60,000 per year. Import/Export Specialist: £28,000 - £45,000 per year. International Business Consultant: £40,000 - £70,000 per year. Logistics Manager: £30,000 - £55,000 per year. Supply Chain Analyst: £25,000 - £45,000 per year. Warehouse Operations Supervisor: £22,000 - £40,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

***24 Hour Limited Time Flash Sale*** Nutrition and Childcare Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Set the foundation for healthy lives with our carefully curated 'Nutrition and Childcare' course bundle. This comprehensive package is brimming with knowledge, offering three QLS-endorsed courses in 'Nutrition-Diploma', 'Natural Nutrition: Naturopathy Course', and 'Childcare and Nutrition', each of which awards a highly respected hardcopy certificate. To expand your theoretical understanding even further, this bundle also includes five CPD QS accredited courses covering 'Paediatric Care', 'Home Based Childcare Course - Level 3', 'Healthy Nutrition Masterclass: Diet & Meal Plan For Health', 'Diet and Nutrition Diploma', and 'Vegan Nutrition: Build Your Plant-Based Diet & Meal Plan'. Key Features of this Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Nutrition and Childcare bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Nutrition-Diploma QLS Course 02: Natural Nutrition: Naturopathy Course QLS Course 03: Childcare and Nutrition 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Paediatric Care Course 02: Home-Based Childcare Course - Level 3 Course 03: Healthy Nutrition Masterclass: Diet & Meal Plan For Health Course 04: Diet and Nutrition Diploma Course 05: Vegan Nutrition: Build Your Plant-Based Diet & Meal Plan In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Nutrition and Childcare courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. This collection of eight courses is your route to understanding the fundamentals of nutrition and childcare. Uncover the essentials of healthy living and take a significant step towards promoting wellness and proper development in children's lives. Learning Outcomes: Gain a deep understanding of the principles of nutrition and naturopathy. Learn the specifics of childcare and its nutritional requirements. Develop an understanding of paediatric care and its best practices. Acquire knowledge about home-based childcare and its unique challenges. Master the art of planning healthy diets and meal plans. Gain a diploma-level understanding of diet and nutrition. Learn how to create and manage a plant-based diet. The 'Nutrition and Childcare' course bundle is a comprehensive package designed to provide a robust theoretical foundation in both nutrition and childcare. The three QLS-endorsed courses offer an in-depth look into general nutrition, naturopathy, and the interplay between childcare and nutrition. The five additional CPD QS accredited courses delve into specific areas of nutrition and childcare. Covering topics like paediatric care, home-based childcare, diet planning, and vegan nutrition, these courses provide a broad perspective on the topics. This comprehensive understanding will empower learners to make informed decisions and offer the best care and nutritional advice, fostering healthier, happier lives. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Nutritionist: Guide clients towards healthier food choices (£20,000 - £35,000). Naturopath: Provide natural, holistic health advice (£25,000 - £50,000). Childcare Provider: Offer safe, nurturing environments for children (£15,000 - £25,000). Paediatric Care Provider: Specialise in the care of infants, children, and adolescents (£20,000 - £40,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Anger Management: Anger Management Online Every one of us experience the anger issues. Anger Management: Anger Management course is to lessen both your emotional feelings and the physiological stimulation caused by rage. You can't get rid of, ignore, or change the things or people who irritate you, but you can learn to regulate your emotions. Through this Anger Management: Anger Management course you will learn everything you need to know about Anger Management: Anger Management course. This Anger Management: Anger Management course aims to provide you a thorough understanding of Anger Management: Anger Management course by introducing you to key concepts, strategies, and in-depth information. The Anger Management: Anger Management course will provide you with real-world knowledge and expertise from industry professionals and practitioners. Anger Management course offers Free Certificate Anger Management course offers Lifetime Access Anger Management Course offers Unlimited Retake Option. Main Course: Anger Management Course Free Courses: Course 01: Level 4 Time Management Course Course 02: Workplace Stress Management Course 03: Domestic Violence and Abuse Awareness Diploma [ Note: Free PDF certificate as soon as completing the Anger Management: Anger Management course] Anger Management: Anger Management Online This Anger Management: Anger Management Course consists of 04 modules. Curriculum of Anger Management: Anger Management Module 01:Introduction to Anger Module 02:The Process in Anger Module 03:Effect of Anger on Our Thinking Module 04:How to Manage Anger Assessment Method of Anger Management: Anger Management After completing Anger Management: Anger Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Anger Management: Anger Management After completing the Anger Management: Anger Management course, you can instantly download your certificate for FREE. Who is this course for? Anger Management: Anger Management Course Online This Anger Management: Anger Management Course is suitable for those who struggle to control their feelings and actions due to high levels of anger and aggression. This Anger Management: Anger Management Course teaches you techniques and methods for controlling overwhelming emotions. Requirements Anger Management: Anger Management Course Online To enrol in this Anger Management: Anger Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Anger Management: Anger Management Course. Be energetic and self-motivated to complete our Anger Management: Anger Management Course. Basic computer Skill is required to complete our Anger Management: Anger Management Course. If you want to enrol in our Anger Management: Anger Management Course, you must be at least 15 years old.

Medical Secretary Course Online A Medical Secretary Course is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Courses are included in this Medical Secretary Bundle Course Course 01: Medical Secretary Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Level 5 Negotiation Skills Course Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management [ Note: Free PDF certificate as soon as completing the Medical Secretary course ] Medical Secretary Course Industry Experts Designed this Medical Secretary Course into 13 detailed modules. Assessment Method of Medical Secretary Course After completing each module of the Medical Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Secretary Course After completing the MCQ/Assignment assessment for this Medical Secretary Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Medical Secretary Course This Medical Secretary Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Secretary Course There are no specific requirements for this Medical Secretary Course because it does not require any advanced knowledge or skills. Career path Medical Secretary Course After completing this Medical Secretary Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist, Medical Secretary, Healthcare Administrator, GP Receptionist, Patient Coordinator. Certificates Certificate of completion Digital certificate - Included

Discover the vital role of a Learning Support Assistant in enhancing educational experiences for students. Explore responsibilities, skills, and strategies for providing individualized support in diverse learning environments. Learn how to assist teachers, facilitate student engagement, and promote inclusive learning opportunities. Start your journey toward making a difference in students' lives today.

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00